A "low interest" loan shouldn't mean you have very little interest in paying it back!
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    We found 5 PNB Housing Finance Customer Care

    Bank Name
    Interest Rate Range
    Processing Fee Range
    Loan Amount
    Tenure Range
    8.6% - 8.95% Floating
    Up to 0.5% (min. ₹5900) One time fee
    5L Min
    1-30 Years
    Response Time Within 30 minutes
    Rs.5,000 Amazon voucher free
    What you'll love
    Documents
    Perks
    Fees & Charges
    Good to Know
    Eligibility Criteria
    8.6% - 8.95% FIXED:3 years,FLOATING Thereafter
    Up to 0.5% (min. ₹5900) One time fee
    5L Min
    1-30 Years
    Response Time Within 30 minutes
    Rs.5,000 Amazon voucher free
    What you'll love
    Documents
    Perks
    Fees & Charges
    Value Adds
    8.6% - 8.95% FIXED:5 years,FLOATING Thereafter
    Up to 0.5% (min. ₹5900) One time fee
    5L Min
    1-30 Years
    Response Time Within 30 minutes
    Rs.5,000 Amazon voucher free
    What you'll love
    Documents
    Perks
    Fees & Charges
    Good to Know
    9.0% - 9.25% FIXED:10 years,FLOATING Thereafter
    Up to 0.5% (min. ₹5900) One time fee
    5L Min
    1-30 Years
    Response Time Within 30 minutes
    Rs.5,000 Amazon voucher free
    What you'll love
    Documents
    Perks
    Fees & Charges
    Good to Know
    8.50% - 10.25% FIXED:2 years,FLOATING Thereafter
    Up to 0.5% (min. ₹5900) One time fee
    5L Min
    1-30 Years
    Response Time Within 30 minutes
    Rs.5,000 Amazon voucher free
    What you'll love
    Documents
    Perks
    Fees & Charges
    Good to Know
    Eligibility Criteria

    PNB Housing Finance Customer Care is Rated as "Great!" by 515 Users

    Fees & Charges

    Promised Interest Rate

    Customer Service

    Responsiveness

    Home Loan BYTES FROM OUR KITCHEN

    PNBHFL Home Loan customer care:

    PNBHFL Home Loan customer care is not only easy to access but also extremely efficient in their response to the customer’s problems. There are multiple ways that a PNBHFL Home Loan customer can get in touch with the staff including by email, by phone or by visiting any of the branches of the bank.

    PNBHFL Home Loan customer care Toll Free Number:1800 120 880

    can dial to get in touch with the customer care staff. There is no state/city specific numbers that you need to know. No matter where you are, you can get the service that you require by dialling this number.

    Everything from placing an enquiry, requesting for a loan enhancement and addressing any issue that you may have can be dealt with by calling on this toll free number.

    Home Loan Offers

    Procedure to write to PNBHFL Home Loan customer care:

    To apply for a home loan you must first place an enquiry. To do so you must visit the bank’s website and place the enquiry so that a representative from the bank will get back to you. Alternatively you can call on the toll free number 1800 120 880 or visit any of the bank’s branches to get your information.

    If you prefer writing to the bank by visiting the website, you will be asked to fill out a form in which the following information will be needed:

    1. Choose between Complaint, Suggestion and Service request/enquiry
    2. Customer type: Existing/New
    3. Inquiry type
    4. Service Branch, customer’s Email id, customer’s name, address, contact number
    5. Describe the request

    PNBHFL strives to provide customers with the best customer care possible. Thus the company has provided customers with easy ways to address any grievances or dissatisfaction with the service that they receive. The first level is to email the company by filling out the form as mentioned above. This will be read addressed by the respective Business Head. In the event that a customer is not satisfied with the response from the Business Head, then he/she can take it to the next level and post his/her complaint to The Grievance Redressal Officer at [email protected] Alternatively, the customer can write to the Grievance Redressal Officer at the following address:

    PNB Hosing Finance Ltd.,

    9th Floor, Antriksh Bhawan,

    22 Kasturba Gandhi Marg,

    New Delhi – 110001

    Please do not forget to mention ‘Grievance Redressal’ on the envelop when you send this post.

    If the customer finds that the solution provided is still not satisfactory or is not addressed at all, they can approach National Housing Bank at the address given below:

    National Housing Bank,

    Department of Regulation and Supervision,

    (Complaint Redressal Cell),

    4th Floor, Core-5A, India Habitat Centre,

    Lodhi Road,

    New Delhi- 110003

    You can also email the company at:

    [email protected]

    www.nhb.org.

    About PNB Housing Finance Limited:

    Registered under National Housing Bank (NHB), PNB Housing Finance Limited (PNBHFL) is a housing finance company which was incorporated under the Companies Act, 1956. The institution’s operations began on November 11, 1988. As a subsidiary of Punjab National Bank (PNB), 51% of the share capital in the Company is held by PNB. Destimoney Enterprises Private Limited (DEPL) and PNBHFL got into a strategic financial partnership in December, 2009. Destimoney Enterprises Limited, which is DEPL’s majority shareholder, sold its whole shareholding to Quality Investments Holdings. Quality Investments Holdings is possessed by Carlyle Group (a global investment firm).

    Over the many years that PNBHFL has been in the business of housing finance, it has managed to grow exponentially to currently having a large network which covers the entire country. The excellent customer care provided by the company is one of the highlights of the company and one of the main factors which has made the company grow so quickly.

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  • PNB Housing Finance Customer Care Reviews

    • Punjab National Bank Home Loan
      "Looking for better interest rate"
      0.5 4.0/5 "Great!"
      I have taken home loan from PNB Housing before five years, the experience was good. The process was quick and being housing loan they were processing the request pretty well. I felt interest rate was not competitive it would be flexible and it should be as per the market rate, I took the loan of Rs.34 lakhs, PNB housing had taken a processing fee of 1% from the disbursement.
      Was this review helpful? 0
      , hyderabad
      Reviewed on Jul 13, 2017
    • Punjab National Bank Home Loan
      "Response is good."
      0.5 5.0/5 "Blown Away!"
      PNB housing finance limited contacted me several time for the home loan. The experience was good and supportive. I did not go ahead because I was waiting for another year for ITR. So I postponed my plans. The interest rate and processing charges were very much normal.
      Was this review helpful? 0
      , mumbai
      Reviewed on Jul 07, 2017
    • Punjab National Bank Home Loan
      "Average"
      0.5 2.0/5 "Expected more"
      I was contacted by PNB Housing finance and I was informed the details for the home loan. They came over and did not check the documents and after which I was told that the loan could not be processed. Guess each bank has its own process. The interest rate and charges is average.
      Was this review helpful? 0
      , bangalore
      Reviewed on Jul 07, 2017
    • Punjab National Bank Home Loan
      "They need to improve on customer interaction"
      0.5 3.0/5 "Satisfactory"
      I have purchased an apartment from the builder, I processed the loan with PNB housing. My loan amount is Rs. 40 lakhs its a 80% value on the property. When I took the loan it was under construction now my property it been occupy. They gave me least interest rate is in market. But customer service is bad, when I asked them to reverse the rate of interest , three different people called and shared the interest rate but it was not clear, Finally I went to bank and got the reversed rate.
      Was this review helpful? 0
      , bangalore
      Reviewed on Jul 06, 2017
    • Punjab National Bank Home Loan
      "Overall good"
      0.5 5.0/5 "Blown Away!"
      PNB Housing finance has been up to the mark in the response. They contacted me on time and informed me the details. Since I simultaneously applied with another bank and that offer came through. I went ahead with the other bank. The interest rate and processing charges is at par with the market.
      Was this review helpful? 0
      , indore
      Reviewed on Jul 06, 2017
    • Punjab National Bank Home Loan
      "Its Excellent"
      0.5 4.0/5 "Great!"
      I got loan from India bulls, I was in hurry to avail home loan. Before approaching PNB Housing, I already applied home in loan India bulls. But I am not sure at the time, which institute offered the loan. Finally India bulls done the process even PNB housing is also good they gave me good service.
      Was this review helpful? 0
      , hyderabad
      Reviewed on Jul 06, 2017
    • Punjab National Bank Home Loan
      "Looking for a better feature"
      0.5 3.0/5 "Satisfactory"
      PNB Housing about to call me but they didn't call me on time. The person who is a local agent they didn't follow me up properly on the home loan process. I almost waited for three days there was no response, finally I took loan from other financial institute. Even PNB Housing loan interest was also high.
      Was this review helpful? 0
      , bangalore
      Reviewed on Jul 06, 2017
    • Punjab National Bank Home Loan
      "DISSATISFIED"
      0.5 1.0/5 "Really Bad"
      The experience with PNB housing finance for the home loan was not good as they have given very high rate of interest.8.65% and the loan amount I tried to opt is 35 lakhs and the response from the bank was ok.
      Was this review helpful? 1
      , jaipur
      Reviewed on Jul 03, 2017
    • Punjab National Bank Home Loan
      "Good going"
      0.5 4.0/5 "Great!"
      I did not availed the home loan with the PNB housing finance limited because I have arranged the finance from the other sources. I have not found any issues with them till now and the rate of interest rate was not aware by my end but their services are really good.
      Was this review helpful? 0
      , mumbai
      Reviewed on Jun 22, 2017
    • Punjab National Bank Home Loan
      "Satisfied"
      0.5 4.0/5 "Great!"
      I had chosen the other banker, they went ahead for the home loan because of some other reason. Rate of interest was around 8.35% with the PNB housing finance limited. Customer service is a great one with them and the response is also really fine. I don't have any specific negative reason for not choosing PNB housing finance limited.
      Was this review helpful? 1
      , nagpur
      Reviewed on Jun 22, 2017
    • Punjab National Bank Home Loan
      "Excellent and very quick NRI Home Loan Service"
      0.5 5.0/5 "Blown Away!"
      Completely thrilled by the quick service and transparency of PNB HFL. For a property in Bangalore, loan amount (>1cr) was disbursed in 21 days! Thanks to Mr. Sachin Kumar, Mr. Moorthi and Mr. Girish Shetty for their very efficient services
      Was this review helpful? 3
      , bangalore
      Reviewed on Jun 22, 2017
    • Punjab National Bank Home Loan
      "Response is good"
      0.5 4.0/5 "Great!"
      PNB housing finance has been proper in the response after I had applied for a home loan. They contacted me on and checked about my requirement. I was buying a apartment and the owner of that property had a deal with another institution, so I went ahead with that.
      Was this review helpful? 0
      , chennai
      Reviewed on Jun 16, 2017
    • Punjab National Bank Home Loan
      "Need improvement in services"
      0.5 2.0/5 "Expected more"
      Though, I explained my requirement in detail, even the executive of PNB housing finance also explained the details of all the documents which was required by them . After that he did not come back to collect the papers and I waited there for one and half week. As it was a matter of an emergency , I took home loan from another bank.
      Was this review helpful? 0
      , pune
      Reviewed on Jun 16, 2017
    • Punjab National Bank Home Loan
      "Not up to the mark"
      0.5 2.5/5 "Just OK"
      After me applying for a home loan with PNB housing finance, I inquired with my friend who already has a home loan with them. I was told that when ever there is a drop in the rate of interest the bank does not do it and the customer would have to visit the bank for the same. So I decided not to take the loan and cancelled my details.
      Was this review helpful? 0
      , thiruvananthapuram
      Reviewed on Jun 15, 2017
    • Punjab National Bank Home Loan
      "Satisfactory"
      0.5 5.0/5 "Blown Away!"
      I received a quick response from PNB housing finance for the home loan. But, I still could not go ahead because I got a option directly with another provider and I got my paper work done face to face and the PNB options was through an online channel. The interest rate and charges was reasonable too.
      Was this review helpful? 1
      , bangalore
      Reviewed on Jun 15, 2017
    • Punjab National Bank Home Loan
      "Overall good"
      0.5 4.0/5 "Great!"
      PNB housing finance has followed up much for the home loan I had applied for, just that I could not respond back properly due to my personal reasons. There were couple of calls in between and the interest rate was around 8.5% and the processing charges was normal too.
      Was this review helpful? 0
      , bangalore
      Reviewed on Jun 15, 2017
    • Punjab National Bank Home Loan
      "Good in response and high on ROI"
      0.5 4.0/5 "Great!"
      The services at PNB housing finance has been good as they contacted me on time for the home loan. The rate of interest was high, and so was the processing charges. I got a rate of 8.5% and the processing charges was way high when compared to other banks. So I cancelled my application.
      Was this review helpful? 0
      , new delhi
      Reviewed on Jun 15, 2017
    • Punjab National Bank Home Loan
      "Need to be more responsive"
      0.5 1.0/5 "Really Bad"
      I was told that PNB housing finance would contact me back within 24 hours after I had applied for a home loan. Finally I received a call only after four days. So I went ahead with another option and got my loan through. The rate of interest and charges was at par with other banks.
      Was this review helpful? 0
      , hyderabad
      Reviewed on Jun 15, 2017
    • Punjab National Bank Home Loan
      "Good. Can be better"
      0.5 4.0/5 "Great!"
      I did not go ahead with PNB housing finance for the home loan is because when they contacted me I told them I am not at Bangalore and I am at Mysore. The local branch at Mysore took two to three weeks to contact me and in the mean time I decided not to go ahead with the same institution.
      Was this review helpful? 0
      , mysore
      Reviewed on Jun 14, 2017
    • Punjab National Bank Home Loan
      "Quick and fast process"
      0.5 4.5/5 "Excellent!"
      I don't had an idea to go with PNB housing finance limited for my home loan, but after going there I got to know the the process was very smooth with PNB, the processing time line which was taken y PNB was very less they were very quick and fast. The rate of interest is nominal with PNB finance limited. Within 20 days of time, I got the home loan from PNB. The customer support and the response part is good with PNB. I am very much happy about the loan amount and I am very much satisfied with their service.
      Was this review helpful? 0
      , bangalore
      Reviewed on Jun 14, 2017
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