A "low interest" loan shouldn't mean you have very little interest in paying it back!
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    PNB Housing Finance Customer Care

    We found 4 PNB Housing Finance Customer Care

    Bank Name
    Interest Rate Range
    Processing Fee Range
    Loan Amount
    Tenure Range
    8.5% - 8.7% Floating
    Up to 0.5% (min. ₹5750) One time fee
    5L Min
    1-30 Years
    Response Time Within 30 minutes
    What you'll love
    Documents
    Perks
    Fees & Charges
    Good to Know
    Eligibility Criteria
    8.8% - 8.99% FIXED:3 years,FLOATING Thereafter
    Up to 0.5% (min. ₹5750) One time fee
    5L Min
    1-30 Years
    Response Time Within 30 minutes
    What you'll love
    Documents
    Perks
    Fees & Charges
    Value Adds
    8.8% - 8.99% FIXED:5 years,FLOATING Thereafter
    Up to 0.5% (min. ₹5750) One time fee
    5L Min
    1-30 Years
    Response Time Within 30 minutes
    What you'll love
    Documents
    Perks
    Fees & Charges
    Good to Know
    9.1% - 9.3% FIXED:10 years,FLOATING Thereafter
    Up to 0.5% (min. ₹5750) One time fee
    5L Min
    1-30 Years
    Response Time Within 30 minutes
    What you'll love
    Documents
    Perks
    Fees & Charges
    Good to Know

    PNB Housing Finance Customer Care is Rated as "Great!" by 454 Users

    Fees & Charges

    Promised Interest Rate

    Customer Service

    Responsiveness

    Home Loan BYTES FROM OUR KITCHEN

    PNBHFL Home Loan customer care:

    PNBHFL Home Loan customer care is not only easy to access but also extremely efficient in their response to the customer’s problems. There are multiple ways that a PNBHFL Home Loan customer can get in touch with the staff including by email, by phone or by visiting any of the branches of the bank.

    PNBHFL Home Loan customer care Toll Free Number:1800 120 880

    can dial to get in touch with the customer care staff. There is no state/city specific numbers that you need to know. No matter where you are, you can get the service that you require by dialling this number.

    Everything from placing an enquiry, requesting for a loan enhancement and addressing any issue that you may have can be dealt with by calling on this toll free number.

    Procedure to write to PNBHFL Home Loan customer care:

    To apply for a home loan you must first place an enquiry. To do so you must visit the bank’s website and place the enquiry so that a representative from the bank will get back to you. Alternatively you can call on the toll free number 1800 120 880 or visit any of the bank’s branches to get your information.

    If you prefer writing to the bank by visiting the website, you will be asked to fill out a form in which the following information will be needed:

    1. Choose between Complaint, Suggestion and Service request/enquiry
    2. Customer type: Existing/New
    3. Inquiry type
    4. Service Branch, customer’s Email id, customer’s name, address, contact number
    5. Describe the request

    PNBHFL strives to provide customers with the best customer care possible. Thus the company has provided customers with easy ways to address any grievances or dissatisfaction with the service that they receive. The first level is to email the company by filling out the form as mentioned above. This will be read addressed by the respective Business Head. In the event that a customer is not satisfied with the response from the Business Head, then he/she can take it to the next level and post his/her complaint to The Grievance Redressal Officer at [email protected] Alternatively, the customer can write to the Grievance Redressal Officer at the following address:

    PNB Hosing Finance Ltd.,

    9th Floor, Antriksh Bhawan,

    22 Kasturba Gandhi Marg,

    New Delhi – 110001

    Please do not forget to mention ‘Grievance Redressal’ on the envelop when you send this post.

    If the customer finds that the solution provided is still not satisfactory or is not addressed at all, they can approach National Housing Bank at the address given below:

    National Housing Bank,

    Department of Regulation and Supervision,

    (Complaint Redressal Cell),

    4th Floor, Core-5A, India Habitat Centre,

    Lodhi Road,

    New Delhi- 110003

    You can also email the company at:

    [email protected]

    www.nhb.org.

    About PNB Housing Finance Limited:

    Registered under National Housing Bank (NHB), PNB Housing Finance Limited (PNBHFL) is a housing finance company which was incorporated under the Companies Act, 1956. The institution’s operations began on November 11, 1988. As a subsidiary of Punjab National Bank (PNB), 51% of the share capital in the Company is held by PNB. Destimoney Enterprises Private Limited (DEPL) and PNBHFL got into a strategic financial partnership in December, 2009. Destimoney Enterprises Limited, which is DEPL’s majority shareholder, sold its whole shareholding to Quality Investments Holdings. Quality Investments Holdings is possessed by Carlyle Group (a global investment firm).

    Over the many years that PNBHFL has been in the business of housing finance, it has managed to grow exponentially to currently having a large network which covers the entire country. The excellent customer care provided by the company is one of the highlights of the company and one of the main factors which has made the company grow so quickly.

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  • PNB Housing Finance Customer Care Reviews

    • Punjab National Bank Home Loan
      "Overall service is good"
      0.5 4.0/5 "Great!"
      In short, PNB Housing service is really good, I had taken amount of Rs.38 lakhs for the tenure of 20 years, PNB offered me the least interest of Rs.8.5% which is floating. My EMI amount is 34,000. The loan process got delay but I got better offer from them, Hence I am very happy with their service.
      Was this review helpful? 0
      , chennai
      Reviewed on May 19, 2017
    • Punjab National Bank Home Loan
      "Good service"
      0.5 4.0/5 "Great!"
      Overall the PNB HOUSING FINANCE LIMITED has done well, in concern to my home loan. The documentation process alone took time and overall they have taken around 25 days to disburse my loan. The PNB HOUSING FINANCE LIMITED has given the promised interest rate. I can say it was a good process.
      Was this review helpful? 0
      , faridabad
      Reviewed on May 18, 2017
    • Punjab National Bank Home Loan
      "Overall good. Can provide a lesser rate"
      0.5 5.0/5 "Blown Away!"
      The process was pretty good with PNB housing finance for the home loan. My documents was collected on time and the verification and disbursement on time as well. The rate of interest was around 8% and it is only for a year. After which the rate would be around 9.1% which is on the higher side. The processing charges were taken, there are companies who waive it off as well.
      Was this review helpful? 1
      , coimbatore
      Reviewed on May 18, 2017
    • Punjab National Bank Home Loan
      "Very good deal and overall good service"
      0.5 4.5/5 "Excellent!"
      PNB housing finance has been good in the process for the home loan. But I still had few hiccups in between with the submission of the documents. I had to submit few more papers during the process. The rate of interest was great. It was around 8.5% and the processing charges was also minimal.
      Was this review helpful? 0
      , bangalore
      Reviewed on May 18, 2017
    • Punjab National Bank Home Loan
      "Go for it"
      0.5 4.0/5 "Great!"
      Rate of interest was lesser one with the PNB housing finance limited like it was around 8.5%. They don't have any geographical conditions to provide the funds. I got the loan amount within 25 days of time. Response and other aspects were fine and I want to suggest that they should not put multiple insurance policies and rest of the things worked out in a nice way.
      Was this review helpful? 0
      , gurgaon
      Reviewed on May 16, 2017
    • Punjab National Bank Home Loan
      "Average"
      0.5 3.0/5 "Satisfactory"
      The process and services were good with PNB Housing finance. I had taken my home loan from them. The documentation process was very simple but I had some issues with EMI option they said the amount will be around 27k but they have charged 31k I am yet to get a confirmation from them on my EMI amount.
      Was this review helpful? 0
      , lucknow
      Reviewed on May 16, 2017
    • Punjab National Bank Home Loan
      "Good "
      0.5 3.0/5 "Satisfactory"
      I had applied for a home loan with PNB housing finance and it was a very good experience from them. The customer services and response was excellent. I had applied for 23 lakhs with a processing fee of 5k. But bank has released 15 lakhs to builder, but the Rate Of Interest offered was 8.5% intially then after 1 year 8.90% Its floating this is for a period of 20 years. 21 k is my actually EMI since bank has released 15lakhs so I am paying 14k as EMI. Before taking the loan the response was good from them after talking the loan they were not at all responding..
      Was this review helpful? 0
      , chennai
      Reviewed on May 16, 2017
    • Punjab National Bank Home Loan
      "Good services"
      0.5 4.0/5 "Great!"
      I did not find any issues with PNB housing finance for the home loan. It was completed within the said time and I got the loan within a month. The rate of interest was of 8.5% and the processing charges was normal. The after loan services are also good.
      Was this review helpful? 0
      , bangalore
      Reviewed on May 16, 2017
    • Punjab National Bank Home Loan
      "Delayed service"
      0.5 3.5/5 "Pretty good"
      PNB provided a good response when I applied for a housing loan. But the challenge is, I had submitted all the required documents at DAY 1 itself, but they had taken 25 days to process the application, for the first level of process, they took around 25 days which is very much disappointing. But interest rate is good and customer service is also very much satisfactory.
      Was this review helpful? 0
      , indore
      Reviewed on May 16, 2017
    • Punjab National Bank Home Loan
      "Nice experience"
      0.5 5.0/5 "Blown Away!"
      A hassle free process with PNB housing finance for the home loan. The process was completed on time and it was a good experience. The documentation was normal and I got a rate of interest of around 8.5%. The processing charges was normal and the after loan services are good too.
      Was this review helpful? 0
      , chennai
      Reviewed on May 16, 2017
    • Punjab National Bank Home Loan
      "Good Service"
      0.5 4.0/5 "Great!"
      Everything went good with PNB for my housing loan. However I had given request for change of name in title deeds. Even I provided the documents for the change of name, however it is actioned til date. Besides that PNB is very cooperative. But again I paid extra charges for registration around 8000-9000 rupees which is actually not required. But they made me to pay such amount unnecessarily. There is no such extra charges with other banks for registration.
      Was this review helpful? 0
      , ahmedabad
      Reviewed on May 16, 2017
    • Punjab National Bank Home Loan
      "Its Better"
      0.5 4.0/5 "Great!"
      PNB housing offered me an interest rate of 8.5% on my housing loan its fine. But loan process got delay, they had al most they taken one and half month to approve my loan and finally it got disbursed. I require an amount of Rs.20 lakhs, PNB housing sanctioned the amount of 18 lakhs. I am not happy with the principal amount, other than that everything is good.
      Was this review helpful? 0
      , ludhiana
      Reviewed on May 16, 2017
    • Punjab National Bank Home Loan
      "Its Good"
      0.5 4.0/5 "Great!"
      PNB housing executives are very prompt, gave clear and transparent information. They had taken complete care on the loan process. They have collected the documents and done the disbursement within 20 days. They sanctioned 80% of loan on the property value.
      Was this review helpful? 0
      , thiruvananthapuram
      Reviewed on May 15, 2017
    • Punjab National Bank Home Loan
      "Nice Service"
      0.5 4.0/5 "Great!"
      I preferred PNB housing finance for my home loan and I approached them through online source. I did not face any challenges with them for my loan application. They processed it in a good way. Interest rate is also good when compared with other banks.
      Was this review helpful? 0
      , kolkata
      Reviewed on May 15, 2017
    • Punjab National Bank Home Loan
      "Delayed Response"
      0.5 2.5/5 "Just OK"
      Actually I transferred my housing loan from PNB to ICICI bank. The reason behind is they are not dealing with the customers properly. Once they done with the process, they are providing a proper service. My experience with PNB is not really good. Whenever I seek their assistance, they provide delayed response.
      Was this review helpful? 0
      , greater noida
      Reviewed on May 15, 2017
    • Punjab National Bank Home Loan
      "Good Experience and good communication"
      0.5 3.0/5 "Satisfactory"
      PNB housing interest rate is bit high for the home loan, normally standard is 8.5% for the housing loan. But PNB housing interest rate is more than that. Processing wise very good and they coordinated with mail and call, PNB disbursed the loan on time.
      Was this review helpful? 0
      , bangalore
      Reviewed on May 15, 2017
    • Punjab National Bank Home Loan
      "Required Of Bank Loan"
      0.5 4.0/5 "Great!"
      Waiting for the Response from the Bank customer Representative for completion of loan . I had put my all necessary required documents to you.Please specify the method to cut the loan pay back in three years, as I don't required so much time to re pay the said amount.
      Was this review helpful? 0
      , bhilwara
      Reviewed on May 13, 2017
    • Punjab National Bank Home Loan
      "Very good services"
      0.5 5.0/5 "Blown Away!"
      I did not proceed for the home loan with PNB housing finance as I preferred to go ahead with another bank. The services and response was good, as I was contacted on time and given the necessary information. They also had a good deal around 8% and the charges was normal.
      Was this review helpful? 0
      , hyderabad
      Reviewed on May 10, 2017
    • Punjab National Bank Home Loan
      "Excellent "
      0.5 5.0/5 "Blown Away!"
      I had got the car loan with the Punjab National bank and the interest rate is around 9%. The loan amount got credited to the account within a day of time. Response is a good one with them and the documentation procedures were also nominal one with them and the processing charges were very much reasonable too.
      Was this review helpful? 1
      , pune
      Reviewed on May 05, 2017
    • Punjab National Bank Home Loan
      "Its Excellent"
      0.5 5.0/5 "Blown Away!"
      I have finalized the property through my own source, my relative have arrange funds for me to purchase the property. Hence I didn't take home loan from PNB housing, they offered me lower interest rate and other charges comparatively however I did not proceed further with them.
      Was this review helpful? 0
      , bangalore
      Reviewed on May 04, 2017
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