A "low interest" loan shouldn't mean you have very little interest in paying it back!
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    We found 4 PNB Housing Finance Customer Care

    Bank Name
    Interest Rate Range
    Processing Fee Range
    Loan Amount
    Tenure Range
    8.5% - 8.7% Floating
    Up to 0.5% (min. ₹5750) One time fee
    5L Min
    1-30 Years
    Response Time Within 30 minutes
    Rs.5,000 Amazon voucher free
    What you'll love
    Documents
    Perks
    Fees & Charges
    Good to Know
    Eligibility Criteria
    8.6% - 8.95% FIXED:3 years,FLOATING Thereafter
    Up to 0.5% (min. ₹5750) One time fee
    5L Min
    1-30 Years
    Response Time Within 30 minutes
    Rs.5,000 Amazon voucher free
    What you'll love
    Documents
    Perks
    Fees & Charges
    Value Adds
    8.6% - 8.95% FIXED:5 years,FLOATING Thereafter
    Up to 0.5% (min. ₹5750) One time fee
    5L Min
    1-30 Years
    Response Time Within 30 minutes
    Rs.5,000 Amazon voucher free
    What you'll love
    Documents
    Perks
    Fees & Charges
    Good to Know
    9.0% - 9.25% FIXED:10 years,FLOATING Thereafter
    Up to 0.5% (min. ₹5750) One time fee
    5L Min
    1-30 Years
    Response Time Within 30 minutes
    Rs.5,000 Amazon voucher free
    What you'll love
    Documents
    Perks
    Fees & Charges
    Good to Know

    PNB Housing Finance Customer Care is Rated as "Great!" by 507 Users

    Fees & Charges

    Promised Interest Rate

    Customer Service

    Responsiveness

    Home Loan BYTES FROM OUR KITCHEN

    PNBHFL Home Loan customer care:

    PNBHFL Home Loan customer care is not only easy to access but also extremely efficient in their response to the customer’s problems. There are multiple ways that a PNBHFL Home Loan customer can get in touch with the staff including by email, by phone or by visiting any of the branches of the bank.

    PNBHFL Home Loan customer care Toll Free Number:1800 120 880

    can dial to get in touch with the customer care staff. There is no state/city specific numbers that you need to know. No matter where you are, you can get the service that you require by dialling this number.

    Everything from placing an enquiry, requesting for a loan enhancement and addressing any issue that you may have can be dealt with by calling on this toll free number.

    Home Loan Offers

    Procedure to write to PNBHFL Home Loan customer care:

    To apply for a home loan you must first place an enquiry. To do so you must visit the bank’s website and place the enquiry so that a representative from the bank will get back to you. Alternatively you can call on the toll free number 1800 120 880 or visit any of the bank’s branches to get your information.

    If you prefer writing to the bank by visiting the website, you will be asked to fill out a form in which the following information will be needed:

    1. Choose between Complaint, Suggestion and Service request/enquiry
    2. Customer type: Existing/New
    3. Inquiry type
    4. Service Branch, customer’s Email id, customer’s name, address, contact number
    5. Describe the request

    PNBHFL strives to provide customers with the best customer care possible. Thus the company has provided customers with easy ways to address any grievances or dissatisfaction with the service that they receive. The first level is to email the company by filling out the form as mentioned above. This will be read addressed by the respective Business Head. In the event that a customer is not satisfied with the response from the Business Head, then he/she can take it to the next level and post his/her complaint to The Grievance Redressal Officer at [email protected] Alternatively, the customer can write to the Grievance Redressal Officer at the following address:

    PNB Hosing Finance Ltd.,

    9th Floor, Antriksh Bhawan,

    22 Kasturba Gandhi Marg,

    New Delhi – 110001

    Please do not forget to mention ‘Grievance Redressal’ on the envelop when you send this post.

    If the customer finds that the solution provided is still not satisfactory or is not addressed at all, they can approach National Housing Bank at the address given below:

    National Housing Bank,

    Department of Regulation and Supervision,

    (Complaint Redressal Cell),

    4th Floor, Core-5A, India Habitat Centre,

    Lodhi Road,

    New Delhi- 110003

    You can also email the company at:

    [email protected]

    www.nhb.org.

    About PNB Housing Finance Limited:

    Registered under National Housing Bank (NHB), PNB Housing Finance Limited (PNBHFL) is a housing finance company which was incorporated under the Companies Act, 1956. The institution’s operations began on November 11, 1988. As a subsidiary of Punjab National Bank (PNB), 51% of the share capital in the Company is held by PNB. Destimoney Enterprises Private Limited (DEPL) and PNBHFL got into a strategic financial partnership in December, 2009. Destimoney Enterprises Limited, which is DEPL’s majority shareholder, sold its whole shareholding to Quality Investments Holdings. Quality Investments Holdings is possessed by Carlyle Group (a global investment firm).

    Over the many years that PNBHFL has been in the business of housing finance, it has managed to grow exponentially to currently having a large network which covers the entire country. The excellent customer care provided by the company is one of the highlights of the company and one of the main factors which has made the company grow so quickly.

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  • PNB Housing Finance Customer Care Reviews

    • Punjab National Bank Home Loan
      "Good going"
      0.5 4.0/5 "Great!"
      I did not availed the home loan with the PNB housing finance limited because I have arranged the finance from the other sources. I have not found any issues with them till now and the rate of interest rate was not aware by my end but their services are really good.
      Was this review helpful? 0
      , mumbai
      Reviewed on Jun 22, 2017
    • Punjab National Bank Home Loan
      "Satisfied"
      0.5 4.0/5 "Great!"
      I had chosen the other banker, they went ahead for the home loan because of some other reason. Rate of interest was around 8.35% with the PNB housing finance limited. Customer service is a great one with them and the response is also really fine. I don't have any specific negative reason for not choosing PNB housing finance limited.
      Was this review helpful? 0
      , nagpur
      Reviewed on Jun 22, 2017
    • Punjab National Bank Home Loan
      "Excellent and very quick NRI Home Loan Service"
      0.5 5.0/5 "Blown Away!"
      Completely thrilled by the quick service and transparency of PNB HFL. For a property in Bangalore, loan amount (>1cr) was disbursed in 21 days! Thanks to Mr. Sachin Kumar, Mr. Moorthi and Mr. Girish Shetty for their very efficient services
      Was this review helpful? 3
      , bangalore
      Reviewed on Jun 22, 2017
    • Punjab National Bank Home Loan
      "Response is good"
      0.5 4.0/5 "Great!"
      PNB housing finance has been proper in the response after I had applied for a home loan. They contacted me on and checked about my requirement. I was buying a apartment and the owner of that property had a deal with another institution, so I went ahead with that.
      Was this review helpful? 0
      , chennai
      Reviewed on Jun 16, 2017
    • Punjab National Bank Home Loan
      "Need improvement in services"
      0.5 2.0/5 "Expected more"
      Though, I explained my requirement in detail, even the executive of PNB housing finance also explained the details of all the documents which was required by them . After that he did not come back to collect the papers and I waited there for one and half week. As it was a matter of an emergency , I took home loan from another bank.
      Was this review helpful? 0
      , pune
      Reviewed on Jun 16, 2017
    • Punjab National Bank Home Loan
      "Not up to the mark"
      0.5 2.5/5 "Just OK"
      After me applying for a home loan with PNB housing finance, I inquired with my friend who already has a home loan with them. I was told that when ever there is a drop in the rate of interest the bank does not do it and the customer would have to visit the bank for the same. So I decided not to take the loan and cancelled my details.
      Was this review helpful? 0
      , thiruvananthapuram
      Reviewed on Jun 15, 2017
    • Punjab National Bank Home Loan
      "Satisfactory"
      0.5 5.0/5 "Blown Away!"
      I received a quick response from PNB housing finance for the home loan. But, I still could not go ahead because I got a option directly with another provider and I got my paper work done face to face and the PNB options was through an online channel. The interest rate and charges was reasonable too.
      Was this review helpful? 1
      , bangalore
      Reviewed on Jun 15, 2017
    • Punjab National Bank Home Loan
      "Overall good"
      0.5 4.0/5 "Great!"
      PNB housing finance has followed up much for the home loan I had applied for, just that I could not respond back properly due to my personal reasons. There were couple of calls in between and the interest rate was around 8.5% and the processing charges was normal too.
      Was this review helpful? 0
      , bangalore
      Reviewed on Jun 15, 2017
    • Punjab National Bank Home Loan
      "Good in response and high on ROI"
      0.5 4.0/5 "Great!"
      The services at PNB housing finance has been good as they contacted me on time for the home loan. The rate of interest was high, and so was the processing charges. I got a rate of 8.5% and the processing charges was way high when compared to other banks. So I cancelled my application.
      Was this review helpful? 0
      , new delhi
      Reviewed on Jun 15, 2017
    • Punjab National Bank Home Loan
      "Need to be more responsive"
      0.5 1.0/5 "Really Bad"
      I was told that PNB housing finance would contact me back within 24 hours after I had applied for a home loan. Finally I received a call only after four days. So I went ahead with another option and got my loan through. The rate of interest and charges was at par with other banks.
      Was this review helpful? 0
      , hyderabad
      Reviewed on Jun 15, 2017
    • Punjab National Bank Home Loan
      "Good. Can be better"
      0.5 4.0/5 "Great!"
      I did not go ahead with PNB housing finance for the home loan is because when they contacted me I told them I am not at Bangalore and I am at Mysore. The local branch at Mysore took two to three weeks to contact me and in the mean time I decided not to go ahead with the same institution.
      Was this review helpful? 0
      , mysore
      Reviewed on Jun 14, 2017
    • Punjab National Bank Home Loan
      "Quick and fast process"
      0.5 4.5/5 "Excellent!"
      I don't had an idea to go with PNB housing finance limited for my home loan, but after going there I got to know the the process was very smooth with PNB, the processing time line which was taken y PNB was very less they were very quick and fast. The rate of interest is nominal with PNB finance limited. Within 20 days of time, I got the home loan from PNB. The customer support and the response part is good with PNB. I am very much happy about the loan amount and I am very much satisfied with their service.
      Was this review helpful? 0
      , bangalore
      Reviewed on Jun 14, 2017
    • Punjab National Bank Home Loan
      "Response is good"
      0.5 4.0/5 "Great!"
      Since I postponed my plans to buy a property, I did not go ahead with PNB housing finance. They did respond to me on time and it was a smooth experience. The overall response was good and there were follow up calls too. The rate of interest and processing charges was normal.
      Was this review helpful? 0
      , chennai
      Reviewed on Jun 14, 2017
    • Punjab National Bank Home Loan
      "Better Service"
      0.5 3.5/5 "Pretty good"
      I had canceled my home plan at present and I have postponed the plan, may be after few months I would be requiring the home loan, that was the reason I have cancelled the home loan application with PNB housing finance limited. The customer service and the response was good with PNB. The rate of interest is high , when compared with others. I would say I am expecting a better service from PNB.
      Was this review helpful? 0
      , bangalore
      Reviewed on Jun 14, 2017
    • Punjab National Bank Home Loan
      "Provide clairty in details"
      0.5 2.0/5 "Expected more"
      After me applying for a home loan with PNB housing finance. I got a proper response, but as a customer I needed clarification before I went ahead with the paper work. I needed clarity on the interest rate and charges and also about the co-applicant. But the team was insisting that I submit my documents and then they would inform me the details. So I cancelled my application. I was initially informed a interest rate of 8.35% and later another executive informed me 8.5%.
      Was this review helpful? 0
      , pune
      Reviewed on Jun 14, 2017
    • Punjab National Bank Home Loan
      "Good Service"
      0.5 5.0/5 "Blown Away!"
      I never face any kind of problem with PNB . But there was a rule issued by government that the unapproved plots will not given approval right now, so that was I have postponed my home loan plan with PNB housing limited . The customer service with PNB has gave me a call and told me to keep my documents ready after getting the plan approval from the government they told I can proceed with the loan.The PNB rate of interest is high when compared with SBI and HDFC.
      Was this review helpful? 0
      , salem
      Reviewed on Jun 13, 2017
    • Punjab National Bank Home Loan
      "Good"
      0.5 5.0/5 "Blown Away!"
      As far as Punjab National bank is concerned it is good to use, but interest rate is quite high as compare to the market rate. Therefore the rate should match with the market rate. so that we can suggest family and friends to use Punjab National bank services.
      Was this review helpful? 0
      , kolkata
      Reviewed on Jun 13, 2017
    • Punjab National Bank Home Loan
      "Excellent Service"
      0.5 5.0/5 "Blown Away!"
      Last year I had got the home loan from PNB HOUSING FINANCE LIMITED . The process was quite good and they were flexible with the service and even after office hours they sent their executives to collect the documents. The process went very smooth with PNB housing limited. I am happy about the loan amount. The rate of interest is quite high, when I got the loan.
      Was this review helpful? 0
      , kolkata
      Reviewed on Jun 13, 2017
    • Punjab National Bank Home Loan
      "Good Service"
      0.5 3.0/5 "Satisfactory"
      I wanted the home loan with the bank which has the MAX GAIN option, which is not available with PNB housing limited but it is there with SBI, that was the reason I can't proceed with the home loan with PNB. I would like to suggest the the max gain option can be introduced with PNB housing limited in future. I would say it was good service with PNB housing limited.
      Was this review helpful? 0
      , bangalore
      Reviewed on Jun 13, 2017
    • Punjab National Bank Home Loan
      "Its Excellent "
      0.5 4.0/5 "Great!"
      I postponed the plan to purchase a property right now, because I was looking for the gated community property with amenities. Hence I dropped the plan now, but PNB housing coordinated well, their service is good they contacted me well on the home loan process.
      Was this review helpful? 0
      , pune
      Reviewed on Jun 13, 2017
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