Call the helpline number 1800-209-4747. Following are the messages/options that you will get:
1. Welcome to L&T Financial services. L&T Financial Services mein aapka svaagat hain.
2. To continue in English press 1, Hindi ke liye 2 dabaye, for Regional Languages press 3.
3. Once you select the language option, you will hear this - Please select the product option. Press 1 for home loan, press 2 for two-wheeler loan, press 3 for farm loan. To repeat the menu again press *
4. Press 1 to get access to home loan-related information.
5. Your call will be transferred to a customer care agent of the company. Wait for a while and once you get connected to him/her ask your queries.
|Other toll-free numbers||1800 102 0476 (for grievance redressal)|
|Missed Call Banking||1800 209 4747|
|Online form for queries and complaints||Queries & Complaint Form|
|Online feedback form||Feedback Form|
|General queries - email@example.com Grievance redressal - firstname.lastname@example.org|
|Postal address||L&T Housing Finance Limited, Customer Care Centre, Brindavan, Plot No 177, Vidyanagari Marg, CST Road, Kalina, Santacruz (East), Mumbai - 400 098, Maharashtra, India|
|Registered Office Address||L&T Housing Finance Limited, 7th Floor, Technopolis, A- Wing, Plot No 4, Block - BP, Sector - V, Salt Lake, Kolkata - 700091, Phone - +91 22 6212 5000, Fax - +91 22 6212 5398, Email - email@example.com|
Here are some of the key points that you must remember while contacting L&T Housing Finance Limited customer care centre:
|Compliance Officer||Ms. Apurva Rathod|
|Contact Number||+91 22 6212 5000|
|Fax Number||+91 22 6621 7509|
|Address||L&T Finance Holdings Limited, 6th Floor, Brindavan, Plot No. 177, C.S.T Road, Kalina, Santacruz (East), Mumbai – 400 098, Maharashtra, India|
If you are not happy with the home loan service provided by the company or the company failed to respond to you on time, or the provided response is not to your satisfaction, you can register your grievance with the company through any of the options given below:
|L&T Housing Finance GRO||Mrs. G Visalakshi|
|Contact Number||1800 102 0476|
|Address||5th Floor, KGN Towers, 62, Ethiraj Salai, Egmore, Chennai - 600105, India|
In order to know the status of your complaints, you can call the customer care executives of the company at the toll-free number 1800-209-4747
The Grievance Redressal Cell of L&T Housing Finance is located in Chennai. However, you will receive a response regarding your grievance from the officials within 7 days of receipt of the complaint.
Once you lodge a complaint with the Grievance Redressal Team of the company, you will receive an acknowledgement from them along with a reference number and the approximate time required for redressal of your grievance.
If you are eligible for a home loan balance transfer, you can apply for the same with the help of the customer service centre. However, before you approach them first check your eligibility for the same. You can use BankBazaar’s eligibility calculator to check your eligibility.
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