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| Chargeable numbers (Regional Offices) |
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| Overseas offices |
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| Online form to register new home loan queries | https://www.lichousing.com/lms_module.php |
| lichousing@lichousing.com - Corporate office | |
| Email IDs regional offices |
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| Online form for registering enquiry/complaint/feedback | https://www.lichousing.com/feedback.php |
| Postal address (Corporate Office) | LIC Housing Finance Limited, Corporate Office, Maker Tower-F, 13th Floor, Cuffe Parade, Mumbai-400 005, Maharashtra, India |
Here are some of the key points to keep in mind when contacting the LIC Housing Finance customer service centre:
LIC Housing Finance has an effective 3-tiered grievance redressal system to resolve the complaints of the customers in a timely manner. You can expect to get quick assistance from the executives of the company. These are the 4 levels of their grievance redressal mechanism:
Level 1:
| Name | Contact details | Office |
| Shri. P B Roy Regional Manager Eastern Region, Kolkata | (033) 22129984 | LIC Housing Finance Ltd. Hindusthan Building., Ground Floor, 4, C. R. Avenue, Kolkata - 700072 West Bengal |
| Shri. V Jha Regional Manager South Central Region, Bangalore | (080) 22960502 | LIC Housing Finance Ltd. 15/1, 2nd Floor, Hayes Centre, 1st Floor, Hayes Road, Karnataka - 560025 Karnataka |
| Shri. J. S. Tolia Regional Manager North Central Region, Lucknow | (0522) 2615218 | LIC Housing Finance Ltd. 1st Floor, Jeevan Bhavan -1, 43, Hazratganj, Uttar Pradesh - 226001 Uttar Pradesh |
| Shri. Y. Viswanatha Gowd Regional Manager South Eastern Region - Hyderabad | (040) 40052227 | LIC Housing Finance Ltd. 2nd Floor, Krishe Saphire, Sy No-88, Madhapur, Hitech City Main Road, Hyderabad - 500081 Telangana |
| Shri. A K Raina Regional Manager Northern Region - New Delhi | (011) 28844270 | LIC Housing Finance Ltd. Jeevan Deep Bldg, 2nd Floor, 10 Sansad Marg, Delhi - 110001, Delhi |
| Shri. Uday Kumar Navani Regional Manager Southern Region - Chennai | (044) 42111096 | LIC Housing Finance Ltd. Harrington Chambers, Block C No.30/1a, Abdul Razack I Street, Saidapet Chennai – 600015, Tamil Nadu |
| Shri. T S Ramakrishnan Regional Manager Western Region - Mumbai | (022) 22641515 | LIC Housing Finance Ltd. Jeevan Prakash, 4th Floor, Sir P. M. Road, Fort, Maharashtra – 400001, Maharashtra |
| Saji Paul Regional Manager Central Region - Bhopal | (0755) 4063115 | LIC Housing Finance Ltd. Ii Floor, Asha Avenue, Z-1, Zone 1, M P Nagar, Bhopal - 462011, Madhya Pradesh |
| Shri. Sanjay Dixit Regional Manager East Central Region - Patna | (0612) 9472874842 | LIC Housing Finance Ltd. 8th Floor, Western Wing, BSFC Building, Fraser Road, Patna – 800001, Bihar |
You can also write to the concerned person in your area office. Check here to find the details:
https://www.lichousing.com/area_offices.php
NRI customers belonging to Dubai and Kuwait can write to the concerned bodies at the following overseas office addresses:
| Name | Contact details | Office |
| Mr. Pradeep Rajput Manager Dubai | Mobile - 971502740882 Phone - (9714) 3354858 / 3354898 Fax - 3360956 | LIC Housing Finance Ltd. (Representative Office) 107, Baituti Building, P. O. Box 60793, Karama, Dubai 0, UAE |
| Mr. Neeraj Bhargava Manager Kuwait | Mobile - 96565934714 Phone - (965) 22914253 / 22914250 Fax - (965) 2428775 | LIC Housing Finance Ltd. (Representative Office) Chief Agent: Warba Insurance Co. K.S.C, P.B.NO. 24282, SAFAT -13103, Kuwait – 24282, KUWAIT |
Level 2:
If you have not received a satisfactory response from the customer support team at Level 1 within 7 working days from the date of the complaint, then you can escalate the matter to Level 2 following any of these steps:
Level 3:
National Housing Bank, Department of Regulation and Supervision, (Complaint Redressal Cell), 4th Floor, Core 5-A, India Habitat Centre, Lodhi Road, New Delhi - 110003
1. I want to apply for a home loan with LIC Housing Finance Limited. Can I apply for it online?
Yes, you can apply for a home loan from LIC Housing Finance online. To apply for the loan online, fill up and submit the online form available here: https://online.lichousing.com/Online_app/online_app_loan.php. You will shortly be contacted by the customer care executives.
2. Within how many days of submitting a written request/query to the bank will it be processed?
Your query or request will be addressed by the concerned body with immediate effect.
3. What type of home loan queries can I submit through the online home loan enquiry form?
If you are a new home loan borrower you can ask about the interest rate, loan term, type of property for which the loan is being taken, etc. Existing borrowers can ask any details related to their home loan, home loan account, EMIs, etc.
4. Can I call or write to the LIC Housing customer care centre to know the status of my home loan application?
LIC Housing Finance has an online status tracking tool through which you can check the status of your loan application. However, if due to some reason you are not able to check the status online you can write to or call the executives at the addresses and contact details given above.
5. How to locate the nearest LIC Housing Finance office?
You can locate the nearest LIC Housing Finance office through the online office locator available on the website of the bank. To use the tool, visit this link: https://lichousing.com/area_offices.php
6. Does LIC Housing Finance have any all-India helpline number?
No, LIC Housing Finance doesn’t have any all-India helpline number. You can contact the executives positioned at the area offices and regional offices to get any of your queries addressed.
7. Does LIC Housing Finance have an IVR hotline number?
No, currently the company doesn’t have any IVR helpline number activated.
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