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  • LIC Home Loan Customer Care

    Apply for LIC home loan with BankBazaar at attractive interest rates, zero processing & zero pre closure charges. Quick processing & excellent customer service makes BankBazaar a go-to place to apply for home loan.

    Ways to Reach LIC Housing Finance Home Loan Customer Care

    Chargeable numbers (Regional Offices)
    • (033) 22129984 - Kolkata
    • (080) 22960502 - Bangalore
    • (0522) 2615218 - Lucknow
    • (040) 40052227 - Hyderabad
    • (011) 28844270 - New Delhi
    • (044) 42111096 - Chennai
    • (022) 22641515 - Mumbai
    • (0755) 4063115 - Bhopal
    • (0612) 9472874842 - Patna
    Overseas offices
    • Dubai:
    • 971502740882, (9714) 3354858 / 3354898
    • Kuwait:
    • 96565934714, (965) 22914253 / 22914250
    Online form to register new home loan queries https://www.lichousing.com/lms_module.php
    Email lichousing@lichousing.com - Corporate office
    Email IDs regional offices
    • ro.eastern@lichousing.com - Kolkata
    • ro.southcentral@lichousing.com - Bangalore
    • ro.northcentral@lichousing.com - Hyderabad
    • ro.northern@lichousing.com - New Delhi
    • ro.southern@lichousing.com - Chennai
    • ro.western@lichousing.com - Mumbai
    • ro.central@lichousing.com – Patna
    • Email IDs of overseas offices
    • mail@lichflgulf.info - Dubai
    • lichfl@warbaonline.com - Kuwait
    Online form for registering enquiry/complaint/feedback https://www.lichousing.com/feedback.php
    Postal address (Corporate Office) LIC Housing Finance Limited, Corporate Office, Maker Tower-F, 13th Floor, Cuffe Parade, Mumbai-400 005, Maharashtra, India

    Points to Remember

    Here are some of the key points to keep in mind when contacting the LIC Housing Finance customer service centre:

    • Both new and existing home loan borrowers can get their queries addressed by calling any of the numbers given above.
    • In order to contact the nearby area office, you can visit this link: https://www.lichousing.com/area_offices.php. Select your state, then select the area to get the address and email ID of the area office that you are looking for.
    • When you register for a new home loan using the online form given above, a service officer will shortly call you back to discuss the matter.
    • New home loan applicants can track the status of their application using the tool available here- https://online.lichousing.com/Online_app/Track-page.php
    • To get your home-loan related queries or complaints addressed you can submit a written request or query to the bank through this form: https://www.lichousing.com/feedback.php
    • For availing the net banking services offered by the company the existing customers are required to log in to their account through this link: https://customer.lichousing.com/login.php
    • NRIs can get in touch with the concerned persons regarding their home loan queries through the contact numbers and email IDs given above.

    Redressal of Complaints and Grievance System

    LIC Housing Finance has an effective 3-tiered grievance redressal system to resolve the complaints of the customers in a timely manner. You can expect to get quick assistance from the executives of the company. These are the 4 levels of their grievance redressal mechanism:

    Level 1:

    • Reach out to the concerned area office or business centre to register your complaint.
    • Submit your grievance in writing, through email in the email IDs mentioned above.
    • Write a complaint letter and send it through post or courier at the following addresses:
    Name Contact details Office
    Shri. P B Roy Regional Manager Eastern Region, Kolkata (033) 22129984 LIC Housing Finance Ltd. Hindusthan Building., Ground Floor, 4, C. R. Avenue, Kolkata - 700072 West Bengal
    Shri. V Jha Regional Manager South Central Region, Bangalore (080) 22960502 LIC Housing Finance Ltd. 15/1, 2nd Floor, Hayes Centre, 1st Floor, Hayes Road, Karnataka - 560025 Karnataka
    Shri. J. S. Tolia Regional Manager North Central Region, Lucknow (0522) 2615218 LIC Housing Finance Ltd. 1st Floor, Jeevan Bhavan -1, 43, Hazratganj, Uttar Pradesh - 226001 Uttar Pradesh
    Shri. Y. Viswanatha Gowd Regional Manager South Eastern Region - Hyderabad (040) 40052227 LIC Housing Finance Ltd. 2nd Floor, Krishe Saphire, Sy No-88, Madhapur, Hitech City Main Road, Hyderabad - 500081 Telangana
    Shri. A K Raina Regional Manager Northern Region - New Delhi (011) 28844270 LIC Housing Finance Ltd. Jeevan Deep Bldg, 2nd Floor, 10 Sansad Marg, Delhi - 110001, Delhi
    Shri. Uday Kumar Navani Regional Manager Southern Region - Chennai (044) 42111096 LIC Housing Finance Ltd. Harrington Chambers, Block C No.30/1a, Abdul Razack I Street, Saidapet Chennai – 600015, Tamil Nadu
    Shri. T S Ramakrishnan Regional Manager Western Region - Mumbai (022) 22641515 LIC Housing Finance Ltd. Jeevan Prakash, 4th Floor, Sir P. M. Road, Fort, Maharashtra – 400001, Maharashtra
    Saji Paul Regional Manager Central Region - Bhopal (0755) 4063115 LIC Housing Finance Ltd. Ii Floor, Asha Avenue, Z-1, Zone 1, M P Nagar, Bhopal - 462011, Madhya Pradesh
    Shri. Sanjay Dixit Regional Manager East Central Region - Patna (0612) 9472874842 LIC Housing Finance Ltd. 8th Floor, Western Wing, BSFC Building, Fraser Road, Patna – 800001, Bihar

    You can also write to the concerned person in your area office. Check here to find the details:

    https://www.lichousing.com/area_offices.php

    NRI customers belonging to Dubai and Kuwait can write to the concerned bodies at the following overseas office addresses:

    Name  Contact details  Office 
    Mr. Pradeep Rajput  Manager Dubai  Mobile - 971502740882  Phone - (9714) 3354858 / 3354898   Fax - 3360956  LIC Housing Finance Ltd.   (Representative Office)  107, Baituti Building,  P. O. Box 60793, Karama,  Dubai 0,  UAE 
    Mr. Neeraj Bhargava  Manager Kuwait  Mobile - 96565934714  Phone - (965) 22914253 / 22914250   Fax - (965) 2428775  LIC Housing Finance Ltd.   (Representative Office)   Chief Agent: Warba Insurance Co. K.S.C,  P.B.NO. 24282, SAFAT -13103,  Kuwait – 24282,  KUWAIT 
    • Submit your query or request online using the online query form available in this link: https://www.lichousing.com/feedback.php

    Level 2:

    If you have not received a satisfactory response from the customer support team at Level 1 within 7 working days from the date of the complaint, then you can escalate the matter to Level 2 following any of these steps:

    • Call the Customer Relation Officers (CROs) positioned in the regional offices by calling in the numbers given above.
    • Send an email to the Customer Relation Officers (CROs) who have been chosen for Back Office/Regional Office of LIC Housing Finance for addressing customer grievances.

    Level 3:

    • If the Customer Relation Officer fails to provide you with a satisfactory resolution of your issue at Level 2 within 6 weeks then you may reach out to the Regulatory Authority of Housing Finance Companies - National Housing Bank at the given address:
    • Email your concern to them in this email id: grids.nhbonline.org.in
    • Send your complaint with all the details and front-end failures at the address given below:

    National Housing Bank, Department of Regulation and Supervision, (Complaint Redressal Cell), 4th Floor, Core 5-A, India Habitat Centre, Lodhi Road, New Delhi - 110003

    Customer FAQ’s

    1. I want to apply for a home loan with LIC Housing Finance Limited. Can I apply for it online?

    Yes, you can apply for a home loan from LIC Housing Finance online. To apply for the loan online, fill up and submit the online form available here: https://online.lichousing.com/Online_app/online_app_loan.php. You will shortly be contacted by the customer care executives.

    2. Within how many days of submitting a written request/query to the bank will it be processed?

    Your query or request will be addressed by the concerned body with immediate effect.

    3. What type of home loan queries can I submit through the online home loan enquiry form?

    If you are a new home loan borrower you can ask about the interest rate, loan term, type of property for which the loan is being taken, etc. Existing borrowers can ask any details related to their home loan, home loan account, EMIs, etc.

    4. Can I call or write to the LIC Housing customer care centre to know the status of my home loan application?

    LIC Housing Finance has an online status tracking tool through which you can check the status of your loan application. However, if due to some reason you are not able to check the status online you can write to or call the executives at the addresses and contact details given above.

    5. How to locate the nearest LIC Housing Finance office?

    You can locate the nearest LIC Housing Finance office through the online office locator available on the website of the bank. To use the tool, visit this link: https://lichousing.com/area_offices.php

    6. Does LIC Housing Finance have any all-India helpline number?

    No, LIC Housing Finance doesn’t have any all-India helpline number. You can contact the executives positioned at the area offices and regional offices to get any of your queries addressed.

    7. Does LIC Housing Finance have an IVR hotline number?

    No, currently the company doesn’t have any IVR helpline number activated.

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