A "low interest" loan shouldn't mean you have very little interest in paying it back!
  • Indian Overseas Bank Home Loan Customer Care Number

    Toll-Free Number 18008904445

    Other Ways to Contact Indian Overseas Bank Officials

    For any comments/suggestions/feedback you can:

    • Email: Send an email to mdd@iobnet.co.in
    • Phone: 044-28519568, 044-28591029, 044-28525496, 044-28587353
    • Mobile Banking: You can contact the bank’s customer care support through these mobile applications for queries on home loans.
    • Social Media: You can reach the bank via social media platforms such as Facebook, Twitter, and Instagram. You can find the information about latest announcements related to the bank on their banking services and products.
    • Online: You can also contact their Customer Service Cell for any queries related to home loans through https://www.iob.in/Reach-us
    • Post: Below is their office address: Chief Manager, Indian Overseas Bank Ltd., Central Office Address: 763 Anna Salai, Chennai – 600002
    • For queries related to Home Loan/Retail Banking: Mr. S.V.Kannan, Chief Manager, Phone: 044-28519490, 044-28519639, Email: mdd@iobnet.co.in

    Points to Remember

    • Phone banking services are available 24/7.
    • Registration is not required to avail phone banking services.

    Indian Overseas Bank Grievance Redressal

    If you feel that the services offered by the bank is not up to your expectations and your complaints/enquiry/grievances have not been addressed to your satisfaction, here is the grievances redressal process:

    Step 1: Contact the bank’s Branch Manager where you have your account. You can contact over phone or Register the Complaint in the Complaint Register available with Branch Manager. You are expected to get a resolution within 7 days.

    Step 2: If you are not satisfied with the resolution offered by the Branch Manager, your can write to the Regional Manager or send an email. You will receive the response within 7 days. Here is the link of all the regional nodal officers: https://www.iob.in/uploads/CEDocuments/RegionalNodalofficerason0702.pdf

    Step 3: If your complaint is still unresolved by the Regional Manager, you may write or send an email to the General Manager, Customer Service Dept. being the Nodal Officer, Public grievances at Central Office. You will receive the resolution within 7 days.

    Step 4: If you are still not satisfied with the resolution offered for your complaint, you can contact S.Ramesh as the Internal Ombudsman of the Bank.

    Step 5: Even after having followed the above steps, if are not satisfied, you may approach Banking Ombudsman constituted by RBI under Banking Ombudsman Scheme-2006.

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