HDFC ERGO Car Insurance Customer Care
Need assistance with your HDFC ERGO car insurance? Reach out to their 24/7 customer care for help with claims, renewals, roadside support, and more.
Established in 2002 as a result of a joint venture between HDFC Ltd. and the German firm ERGO International AG, HDFC ERGO has now grown to include more than 100 branches distributed across 91 Indian cities.
HDFC ERGO Car Insurance Customer Care
Toll Free Number: 022 - 6234 6234
HDFC ERGO, now India's fourth-largest private sector insurer, offers a range of insurance products, including car insurance, life insurance, personal accident insurance, two- and four-wheeler insurance, health insurance, and travel insurance.
HDFC ERGO Car Insurance Customer Care Branch Details
Depending on the state/city the customer resides in, he/she can call the below listed numbers, email them or visit the store for any grievance redressal, claim, insurance renewal, etc.
City | Address | Contact Number |
Ahmedabad | Address : HDFC ERGO General Insurance Company Ltd 206, 2nd Floor, Shoppers Plaza IV, Opp. BSNL Telephone Exchange Road, Navrangpura, Ahmedabad 380 006 | |
Bangalore | Address 1 : HDFC ERGO General Insurance Company Ltd No. 25/1, 2nd Floor, Building No. 2, Shankarnarayana Building, MG Road, Bangalore 560 001. Address 2: HDFC ERGO General Insurance Company Ltd No. 2/1-1, 2nd Floor, 11th Main Road, 3rd Block, Opp. Jayanagar Club, Bangalore 560 011. | |
Chandigarh | Address : HDFC ERGO General Insurance Company Ltd SCO 124-125, Sector 8, Madhya Marg, Chandigarh - 160008 | |
Chennai | Address : HDFC ERGO General Insurance Company Ltd RR Towers II, 2nd Floor, 94/95, TVK Industrial Estate, Guindy, Chennai - 600032 | |
Cochin | Address : HDFC ERGO General Insurance Company Ltd 2nd Floor, Chicago Plaza, Rajaji Road, Near to KSRTC Bus Stand. Cochin-682035 | |
Delhi | Ashok Vihar, Connaught Place, Janakpuri, Nehru Place, Pitampura | -- |
Hyderabad | Address 1: HDFC ERGO General Insurance Company Ltd No.6-3-346/1, 2nd Floor, Above Chills restaurant, Opp. Jalagam Vengal Rao Park, Road No.1, Banjara Hills, Hyderabad, Telangana 500034. Address 2: HDFC ERGO General Insurance Company Ltd 4th Floor, Office Nos.401 and 402, Kuchakulla House, Above Wills Lifestyle ShowRoom, HimayathNagar, Hyderabad - 500 029 | |
Kolkata | Address 1: HDFC ERGO General Insurance Company Ltd Metro Towers, 10th Floor, 1 Ho Chi Minh Sarani, Kolkata: 700071 Address 2: HDFC ERGO General Insurance Company Ltd 2nd & 3rd Floor, P-255B, CIT Road, Scheme-VIM, Kankurgachi, Kolkata - 700054. | |
Mumbai | Bhandup, Borivali, LBP 6th Floor, Lower parel, Santacruz | -- |
Pune | Address : HDFC ERGO General Insurance Company Ltd Onyx , 4th Floor, North Main Road, Next to Westin Hotel, Koregaon Park, Pune - 411001 |
Car Insurance Customer Care Services Offered by HDFC ERGO
HDFC ERGO car insurance customer care offers the below listed services 24/7. Customers can either call the toll-free number or make a service request online on the HDFC ERGO car insurance website. The services offered by the HDFC ERGO customer care unit are listed below.
- Roadside assistance
- Key replacement
- To renew their insurance
- Report any grievance
- Online Premium Payment
- Give feedback on the service
- Add-on Plans
- Or to make a query or lodge a complaint
GST Update: GST of 18% is applicable on car insurance effective from the 1st of July, 2017
FAQs on HDFC ERGO Car Insurance Customer Care
- How does the HDFC ERGO determine the premium for private cars?
The premium to be paid is determined by several factors, including the vehicle's IDV, the location and date of registration, the cubic capacity, and so on.
- How does the insurance company calculate the rate for private cars?
The premium to be paid is determined by several factors, including the vehicle's IDV, the location and date of registration, the cubic capacity, and so on.
- In the HDFC ERGO, what is a constructive total loss?
When the cost of restoring a damaged vehicle exceeds its current market value, the loss is known as constructive complete loss.
- Is the car insurance premium refundable?
Yes, it is possible to terminate your car insurance policy and receive a refund.
- Are there any exclusions in an HDFC ERGO vehicle insurance policy?
The corporation does not bear the cost of all minor repairs. HDFC ERGO does not cover electrical breakdowns, depreciation of car parts, regular wear and tear, the effects of drinking, or man-made disasters.
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