Insurance is like a spare tyre. You may not require it, but not having one is not an option.

HDFC ERGO Car Insurance Customer Care

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Policy Coverage

Customer Service

Claim Experience

Responsiveness

Cashless Garages

Founded in the year 2002 following a joint venture between HDFC Ltd. and German based company ERGO International AG, HDFC ERGO in the short span has already 100 plus branches spread across 91 cities in India. Now the fourth largest private sector insurance company in India, HDFC ERGO has a variety of insurance products on offer - from Life insurance, personal accident insurance, four-wheeler and two-wheeler insurance, health insurance, travel insurance, etc.

Customer Care Car Insurance Services Offered By Hdfc Ergo

HDFC ERGO car insurance customer care offers the below listed services 24/7. Customers can either call the toll-free number or make a service request online on the HDFC ERGO car insurance website. The services offered by the HDFC ERGO customer care unit are listed below.

  • Roadside assistance
  • Key replacement
  • To renew their insurance
  • To make a car insurance claim
  • To schedule a service at any of Tata AIG’s network garages
  • Report any grievance
  • Give feedback on the service
  • Or to make a query or lodge a complaint

HDFC ERGO Car Insurance Customer Care Contact

Depending on the state/city the customer resides in, he/she can call the below listed numbers, email them or visit the store for any grievance redressal, claim, insurance renewal, etc.

City Branch/Email ID/Contact Number
Ahmedabad Address : HDFC ERGO General Insurance Company Ltd 206, 2nd Floor, Shoppers Plaza IV, Opp. BSNL Telephone Exchange Road, Navrangpura, Ahmedabad 380 006 State : Gujarat City : Ahmedabad Pin Code : 380 006 Contact No : 079-39883600 Fax No : 079-30452889
Bangalore Address : HDFC ERGO General Insurance Company Ltd No. 25/1, 2nd Floor, Building No. 2, Shankarnarayana Building, MG Road, Bangalore 560 001. State : Karnataka City: Bangalore Pin Code : 560 001 Contact No : 080 67153600 Fax No : 080 67153601 Address : HDFC ERGO General Insurance Company Ltd No. 2/1-1, 2nd Floor, 11th Main Road, 3rd Block, Opp. Jayanagar Club, Bangalore 560 011. State : Karnataka City : Bangalore Pin Code : 560 011 Contact No : 080 2663 8830 Fax No : 080 2663 8840
Chandigarh Address : HDFC ERGO General Insurance Company Ltd SCO 124-125, Sector 8, Madhya Marg, Chandigarh – 160008 State : Punjab , City : Chandigarh Pin Code : 160008 Contact No : 0172-3951096 Fax No : 0172-3984931
Chennai Address : HDFC ERGO General Insurance Company Ltd RR Towers II, 2nd Floor, 94/95, TVK Industrial Estate,Guindy, Chennai - 600032 State : Tamil Nadu City : Chennai Pin Code : 600032 Contact No : 044-66693500
Cochin Address : HDFC ERGO General Insurance Company Ltd 2nd Floor, Chicago Plaza, Rajaji Road, Near to KSRTC Bus Stand. Cochin-682035 State : Kerala City : Cochin Pin Code : 682035 Contact No : 0484 3934300 Fax No : 0484- 3934301
Delhi Ashok Vihar Address : HDFC ERGO General Insurance Company Ltd 3rd floor, 35, Central Market Phase-1, Ashok Vihar, Delhi - 110 052. State : Delhi City : Delhi Pin Code : 110 052 Contact No : 011 - 27416388 Fax No : 011 - 27416387 Connaught Place Address : HDFC ERGO General Insurance Company Ltd Ground Floor, Ambadeep Building-14, Kasturba Gandhi Marg, New Delhi - 110 001 State : Delhi City : Delhi Pin Code : 110 001 Contact No : 011-39883600 Fax No : 011-30255242 Janakpuri Address : HDFC ERGO General Insurance Company Ltd Unit no 502,504,506, 5th floor, Mahatta Tower, 54, B-1 Block, Community center, Janakpuri, New Delhi – 110 058. State : Delhi City : Delhi Pin Code : 110 058 Contact No : 011-25612361 Fax No : 011-25612360 Nehru Place Address : HDFC ERGO General Insurance Company Ltd Ground Floor, Eros Corporate Tower, Opp. Nehru Place Metro Station, Nehru Place, New Delhi-110019 State : Delhi City : Delhi Pin Code : 110019 Contact No : 011-30294200 Fax No : 011-30294201 Pitampura Address : HDFC ERGO General Insurance Company Ltd Plot no.C-9, 3rd Floor, Pearl Best Heights-II, Netaji Subhash Palace, Pitampura, New Delhi 110 034 State : Delhi City : Delhi Pin Code : 110 034 Contact No : 011 - 30483372 Fax No : 011-30483387
Hyderabad Address : HDFC ERGO General Insurance Company Ltd No.6-3-346/1, 2nd Floor, Above Chills restaurant, Opp. Jalagam Vengal Rao Park, Road No.1, Banjara Hills, Hyderabad, Telangana 500034. State : Telangana , City : Hyderabad Pin Code : 500 034 Contact No : 040-30682837 , Fax No : 040-30682840 Address : HDFC ERGO General Insurance Company Ltd 4th Floor, Office Nos.401 and 402, Kuchakulla House, Above Wills Lifestyle ShowRoom, HimayathNagar, Hyderabad - 500 029 State : Telangana , City : Hyderabad Pin Code : 500 029 Contact No : 040-39883600 Fax No : 040-39843240
Kolkata Address : HDFC ERGO General Insurance Company Ltd Metro Towers, 10th Floor, 1 Ho Chi Minh Sarani, Kolkata: 700071 State : West Bengal City : Kolkata Pin Code : 700071 Contact No : 033-39883600 Fax No : 033-22882688 Address : HDFC ERGO General Insurance Company Ltd 2nd & 3rd Floor, P-255B, CIT Road, Scheme-VIM, Kankurgachi, Kolkata – 700054. State : West Bengal City : Kolkata Pin Code : 700054 Contact No : 033 23202018 Fax No : 033 23202018
Mumbai Bhandup Address : HDFC ERGO General Insurance Company Ltd D-301, 3rd Floor, Eastern Business District (Magnet Mall), LBS Marg, Bhandup (West). MUMBAI - 400078 State : Maharashtra City : Mumbai Pin Code : 400078 Borivali Address : HDFC ERGO General Insurance Company Ltd 1st Floor, Block No.2, Bhoomi Saraswathi, Ganjawala Lane, Borivali (W), Mumbai – 400092 State: Maharashtra City : Mumbai Pin Code : 400092 Contact No : 022-30092558 Fax No : 022-30092586 LBP 6th Floor Address : HDFC ERGO General Insurance Company Ltd 6th floor, leela business park, Andheri kurla road, Andheri (E), Mumbai - 400 059 State : Maharashtra City : Mumbai Pin Code : 400 059 Contact No : 022-66383600 Fax No : 022-66383699 Lowerparel Address : HDFC ERGO General Insurance Company Ltd 201, Marathon innova, 2nd floor, opp peninsula corporate Park,Lower Parel, Mumbai - 400 013 State : Maharashtra City : Mumbai Pin Code : 400 013 Contact No : 022-39883600 Fax No : 022-30468546 Santacruz Address : HDFC ERGO General Insurance Company Ltd 7 Apsara, 1st Floor, S V Road, Santacruz - W, Mumbai - 54. State : Maharashtra City : Mumbai Pin Code : 54 Contact No : No Phone Fax No : 022 - 26485132.
Pune Address : HDFC ERGO General Insurance Company Ltd Onyx , 4th Floor, North Main Road, Next to Westin Hotel, Koregaon Park, Pune - 411001 State : Maharashtra City : Pune Pin Code : 411001 Contact No : 020 30862900 Fax No : 020 30862959

GST Update: GST of 18% is applicable on car insurance effective from the 1st of July, 2017

HDFC ERGO Car Insurance Customer Care Reviews

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  • HDFC Ergo Car Insurance
    "Need to reduce the premium"
    0.5 4.5/5 "Excellent!"
    I had a car insurance with HDFC Ergo and I felt the premium is very high hence I changed my insurance provider. The customer service is very good. There was no claim experience. The policy period is one year. It is a zero dep policy which includes bumper to bumper and RSA. It is a first party insurance.
    Was this review helpful? 0
    , hyderabad
    Reviewed on Jan 23, 2019
  • New India Car Insurance
    "Good"
    0.5 5.0/5 "Blown Away!"
    My car insurance was recently purchased with New India Assurance through online. When I logged into the online site it gives better option with multiple insurer and I felt New India Assurance is good with reasonable premium and better benefits. I have paid 13,500 rupees for a year. I got the insurance paper. The claim experience is very good.
    Was this review helpful? 0
    , hyderabad
    Reviewed on Jan 23, 2019
  • ICICI Lombard Car Insurance
    "Good Policy."
    0.5 3.0/5 "Satisfactory"
    I have bought my car insurance with ICICI Lombard for last 5 years which I'm continuing for with the same company. The claim experience was better and when i applied for the same, they have given upto 80%. Its covered with bumper to bumper facility. They have given the claim in 1 week.
    Was this review helpful? 0
    , bangalore
    Reviewed on Jan 22, 2019
  • Royal Sundaram Car Insurance
    "Good policy "
    0.5 5.0/5 "Blown Away!"
    My car insurance was purchased in the year 2014 with Royal Sundaram. My dealer has recommended me about this policy. I pay the premium amount of Rs. 14000 with the coverage value of Rs. 6.27 lakhs which covered with the bumper to bumper facility.
    Was this review helpful? 0
    , ahmedabad
    Reviewed on Jan 22, 2019
  • Bajaj Allianz Car Insurance
    "Good Policy"
    0.5 3.0/5 "Satisfactory"
    I had taken this insurance policy a while back and the premium amount has been quite good and not too high. The payment method has been easy and there has not been any sort of charges, and the policy covers bumper to bumper. Their customer support has also been responsive and was helpful as well.
    Was this review helpful? 0
    , mumbai
    Reviewed on Jan 22, 2019
  • ICICI Lombard Car Insurance
    "Its Good"
    0.5 4.0/5 "Great!"
    There was no claim experience for my Tata Tiago with ICICI Lombard. I have renewed the car policy at last june, I paid the amount around Rs. 10,600 because its around 1.5 year old vehicle. I took comprehensive plan which includes loss , damage, ICICI Lombard got tie up many showroom.
    Was this review helpful? 0
    , new delhi
    Reviewed on Jan 21, 2019
  • ICICI Lombard Car Insurance
    "Best cover"
    0.5 4.0/5 "Great!"
    Very recently I took policy from Car insurance for my new Baleno car, it was done by ICICI bank, they deducted insurance fee from the loan. The loan department issued the policy copy on time. For first year its 100% coverage available its a bumper to bumper with ex showroom.
    Was this review helpful? 0
    , new delhi
    Reviewed on Jan 21, 2019
  • ICICI Lombard Car Insurance
    "Good Car Insurance policy"
    0.5 4.0/5 "Great!"
    I have selected the ICICI Lombard for my car since the dealer has given me this insurance. I have been paying the premium amount of Rs. 15000. This is not covered for the bumper to bumper facility. They have given me a IDV value of Rs, 3.10 lakhs. They are providing the good garage facility all over the city.
    Was this review helpful? 0
    , bangalore
    Reviewed on Jan 21, 2019
  • United India Car Insurance
    "Yet to experience the policy"
    0.5 3.0/5 "Satisfactory"
    I have applied the claim for my car recently. I have given the car into the showroom and they have asked me to inform in the insurance company. When i visited other branch they have asked me to the home branch. They have given me a sufficient IDV value. Its covered with a bumper to bumper facility.
    Was this review helpful? 0
    , chennai
    Reviewed on Jan 21, 2019
  • ICICI Lombard Car Insurance
    "Reliable Policy"
    0.5 5.0/5 "Blown Away!"
    Purchased my car insurance through ICICI Lombard and They have given me a low premium since i have taken a loan from ICICI bank. They have given me a good IDV value. This is a bumper to bumper covered policy. They have given me a road side assistance, no claim bonus benefits.
    Was this review helpful? 0
    , chennai
    Reviewed on Jan 21, 2019
  • National Insurance Car Insurance
    "Good Insurance"
    0.5 3.0/5 "Satisfactory"
    My Honda amaze car got insured with National insurance for one year of tenure period. I think my old premium amount was around Rs.30,000. I took first party comprehensive plan it covers for loss, damage, theft. The customer support is good even the IDV is good.
    Was this review helpful? 0
    , bhubaneshwar
    Reviewed on Jan 21, 2019
  • ICICI Lombard Car Insurance
    "Competitive price"
    0.5 5.0/5 "Blown Away!"
    I have taken a car insurance from ICICI Lombard and the service is really good. I spoke wtih the customer care once for the claim. The garage people taken care of the full settlement process. The premium amount is nominal. They have given me a best claim what they can offer according to their norms.
    Was this review helpful? 0
    , bangalore
    Reviewed on Jan 21, 2019
  • Royal Sundaram Car Insurance
    "Economic offering and wide accessibility"
    0.5 5.0/5 "Blown Away!"
    Because it was good comparison between other companies hence i have chosen the Royal sundaram. The premium amount is reasonable. The IDV value is good. This a comprehensive policy which covers third party insurance. They have tie up with most of the garages. They have cashless facility in most of the places.
    Was this review helpful? 0
    , bangalore
    Reviewed on Jan 21, 2019
  • Royal Sundaram Car Insurance
    "Average"
    0.5 3.0/5 "Satisfactory"
    I took my car insurance with Royal Sundaram. I never contacted the customer service. It is a default insurance from the showroom. The premium is high because I go for bumper to bumper offer, road side assistance, zeo dep. It is a first party insurance and no claim. The policy period is one year.
    Was this review helpful? 0
    , bangalore
    Reviewed on Jan 19, 2019
  • SBI General Car Insurance
    "Good Policy"
    0.5 4.0/5 "Great!"
    The showroom people has offered me a car insurance policy with SBI. I have made a premium amount of Rs. 22000. They have given me a coverage value of 100%. Total IDV value is 90% of the car value. I have no claim experience till now. The documentation process was done by showroom.
    Was this review helpful? 0
    , new delhi
    Reviewed on Jan 19, 2019
  • National Insurance Car Insurance
    "Smart protection with National"
    0.5 4.0/5 "Great!"
    The major factor to chose National Insurance because of the premium is economic, I took the policy for 3 years the IDV value remains the same for the whole tenure. The customer support is good on time they activated the policy. I have Tata Tiago , its around four months vehicle. Its zero depreciation comprehensive plan. I taken the policy through showroom.
    Was this review helpful? 0
    , lucknow
    Reviewed on Jan 19, 2019
  • ICICI Lombard Car Insurance
    "Satisfied with the policy"
    0.5 5.0/5 "Blown Away!"
    My car insurance is with ICICI Lombard. The customer services are good and I got the policy documents on time. The policy coverage is good and there are features of a road side assistance is there. The premium is economical too. Good overall.
    Was this review helpful? 0
    , bangalore
    Reviewed on Jan 19, 2019
  • ICICI Lombard Car Insurance
    "Need to reduce the premium"
    0.5 3.0/5 "Satisfactory"
    I had a car insurance from ICICI LOMBARD which was offered by the showroom at the time of purchasing the vehicle. I felt the insurance premium is very high compared to others. I got a reminder call from the customer service at the time of renewal. It has zero dep for one year.
    Was this review helpful? 0
    , new delhi
    Reviewed on Jan 19, 2019
  • Tata AIG Car Insurance
    "Excellent"
    0.5 5.0/5 "Blown Away!"
    I took my car insurance from TATA AIG through online channel. They have given lesser premium with zero dep and it includes road side assistance. The customer service is very good. The policy period is one year. I have no claim experience. It is a first party insurance.
    Was this review helpful? 0
    , new delhi
    Reviewed on Jan 19, 2019
  • Tata AIG Car Insurance
    "Satisfied policy"
    0.5 5.0/5 "Blown Away!"
    TATA AIG is the best company to take the car insurance. Since long time i have taken this insurance. The customer care people used to call me to renew the policy and they used to policy renewal letter. I will do payment through online. Several times i have claimed the policy and i have received very good response.
    Was this review helpful? 1
    , hyderabad
    Reviewed on Jan 18, 2019
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