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Chola Ms Car Insurance Customer Care

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Policy Coverage

Customer Service

Claim Experience

Cashless Garages

Cholamandalam MS General Insurance Company Ltd. was incorporated in 2001 following a joint venture between Japanese insurance company Mitsui Sumitomo Insurance Group (MSIG) and Indian conglomerate Murugappa Group. Currently, Cholamandalam MS General Insurance has over 90 branches spread across the country and over 6,000 agents offering a variety of insurance products.

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Customer Care Car Insurance Services Offered By Cholamandalam Ms General Insurance

  • Register a grievance
  • 24/7 Roadside assistance
  • Make a query
  • Policy renewal
  • Car insurance claim
  • Schedule a service
  • Towing facility request
  • Locate cashless garages across the country
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Cholamandalam Ms General Insurance Car Insurance Customer Care Numbers

Customers can contact the below listed customer care branches based on the city they reside in.

City

Branch/Contact

Hyderabad

Cholamandalam MS General Insurance Company Limited

Address: #1-2-73/2 & 1-2-63 to 64, No.302, 3rd Floor, S R Arcade, Parklane, Secunderabad - 500003 Hyderabad (AP)

Contact no: 040 - 30936677

Fax no: NA

Delhi

Cholamandalam MS General Insurance Company Limited

Address: Flat No (2H, 2I, 2V & 2Q) 2nd floor DCM Building, Barakhamba Road New Delhi- 110001.

Contact no: 011-43515648

Fax no: NA

Goa

Cholamandalam MS General Insurance Company Limited

Address: Guru Sai Plaza, 206, 2nd Floor, Pajifond, Margao, Goa - 403601

Contact no: 0832 - 0832-3045255

Ahmedabad

Cholamandalam MS General Insurance Company Limited

Address: OPTIONZ, 2nd Floor, OPP Hotel Nest, 18, S. P. Colony, Off C G Road, Ahmedabad - 380009

Contact no: 079 -30068006,30068007

Baroda

Cholamandalam MS General Insurance Company Limited

Address: No.5 & 6, 2nd Floor Corner Square Building, Moje Jetalpur, (Vadodara) Baroda - 390007

Contact no: 0265 - 3027319 / 3027290

Surat

Cholamandalam MS General Insurance Company Limited

Address: 503 & 504, International Trade Centre, Opp. Majura Gate, Ring Road, Surat 395001

Contact no: 0261 3027872 / 74

Bangalore

Cholamandalam MS General Insurance Company Limited

Address: Unit # 04, 9th Floor (Level - 06), "Golden Heights" complex, 59th 'C' cross, Industrial Suburb, Rajajinagar 4th 'M' Block, Bangalore - 560010

Contact no: 080 - 3091 3600

Mangalore

Cholamandalam MS General Insurance Company Limited

Address: #16-1-44(14) 1st Floor, SR Complex, Bendoorwell Road, Mangalore- 575002. Kankanady Post

Contact no: 0824-3006401

Mysore

Cholamandalam MS General Insurance Company Limited

Address: Sigma Complex, 1st Floor, No. C1, New Kantharaj URS Road, Kuvempunagar, Mysore - 570023 Karnataka

Contact no: 0821-3209867/68

Cochin

Cholamandalam MS General Insurance Company Limited

Address: II Floor, ACEL Estate No 40/856, Iyyattil Junction, Chittoor Road, Cochin - 682 011

Contact no: 0484 - 3014800

Calicut

Cholamandalam MS General Insurance Company Limited

Address: Door No-1/3684 a, Sudharsan Building, West Nadakkavu, Kannur Road Calicut-673011

Contact no: 0495- 3093200

Bhopal

Cholamandalam MS General Insurance Company Limited Address: Plot No.165A & 166 Zone-I, 1st floor, M.P.Nagar Bhopal. M.P. 462001 Contact no: 0755-3027400,401, 402,404

Indore

Cholamandalam MS General Insurance Company Limited Address: H-102/B & H-102/C First Floor, Metro Tower, Sch. 54, Vijay Nagar Square, A.B.Road, Indore -452010 Contact no: 0731 - 3987700

Gwalior

Cholamandalam MS General Insurance Company Limited Address: No. 44/3rd Level Narayan Krishna, City Centre, Madhav Rao Scindia Road, Gwalior - 474011 Contact no: 0751-3220510/ 0751-2450004

Mumbai

Cholamandalam MS General Insurance Company Limited Address: Western Edge-2, fifth floor, Western Express highway Opp. Magathane bus depot Borivali (E) Mumbai-400101 Contact no: 022 30872202

Pune

Cholamandalam MS General Insurance Company Limited Address: 3rd Floor, Wellesley Court, CTS No. 15/B, Dr.Ambedkar Road, Camp, Pune 411001 Contact no: 020 - 3056 3500

Sholapur

Cholamandalam MS General Insurance Company Limited

Address: "Malini Building", Block No.4, Vishram Nagar, Hotgi Road, Solapur - 413003

Contact no: 0217-3207361/62/63

Guwahati

Cholamandalam MS General Insurance Company Limited

Address: "Aastha Plaza" 7th Floor, G.S.Road, Opp. S.B. Deorah College, Ulubari, Guwahati - 781007 Assam

Contact no: 03612465759/03612465707/3612130643/3612131044/3612131075

Bhubaneswar

Cholamandalam MS General Insurance Company Limited

Address: II Floor, 45/46, Hotel Basera, Ashok Nagar, Janpath, Bhubaneswar - 751009.

Contact no: 0674-2530153

Chandigarh

Cholamandalam MS General Insurance Company Limited

Address: S.C.O. 2463-2464, II Floor Sector 22 - C, Chandigarh - 160022

Contact no: 0172 - 3091212

Ludhiana

Cholamandalam MS General Insurance Company Limited

Address: 1st Floor, K.L Plaza,132/3, Rani Jhansi Road, Civil Lines, Ludhiana -141001

Contact no: 0161-3918861

Jaipur

Cholamandalam MS General Insurance Company Limited

Address: 2nd Floor, E-52, Chitranjan Marg, C-Scheme, Jaipur-302001

Contact no: 0141-3081345

Udaipur

Cholamandalam MS General Insurance Company Limited

Address: No: 1, Navkar Complex, Bhupalpura Main Road, Udaipur - 313001

Contact no: 0294 -3264601

Jodhpur

Cholamandalam MS General Insurance Company Limited

Address: Plot No 17, K. P. Tower, Near Bombay Motor Circle, Upper Chopasani Road, Jodhpur-302001

Contact no: 0291-3249623

Chennai

Cholamandalam MS General Insurance Company Limited

Address: Chola MS General Insurance, Claims Processing Centre, New # 319, Old # 154, Shaw Wallace Building, 2nd Floor, Thambu Chetty Street, Parrys Corner, Chennai - 600001

Contact no: NA

Coimbatore

Cholamandalam MS General Insurance Company Limited

Address: No. 445, Magnum Towers, Dr. Nanjappa Road, Coimbatore- 641018

Contact no: 0422 - 3911000

Kolkata

Cholamandalam MS General Insurance Company Limited

Address: 3rd Floor, Chhabildas Tower, 6A, Middleton Street, Kolkata - 700 071.

Contact no: 033 - 30511700

Chola MS car insurance customers can also contact the customer care unit by calling the 24/7 toll-free numbers - 1800-200-5544 (India), +91 44 3098 5300 (International) - or by emailing them at - customercare@cholams.murugappa.com.

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Chola Ms Car Insurance Customer Care Reviews

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Page 1 of 2 1 2
  • Chola Ms Car Insurance
    "Good"
    0.5 4.0/5 "Great!"
    I have purchased a car insurance with CHOLAMANDALAM GENERAL INSURANCE. There is no claim experience. I have received the insurance papers on the times. They are offering good benefits like zero dep, bumper to bumper offer. The policy is for one year.
    Was this review helpful? 2
    , bangalore
    Reviewed on Nov 19, 2018
  • Chola Ms Car Insurance
    "Best policy"
    0.5 5.0/5 "Blown Away!"
    My car is insured with Cholamandalam insurance from last 2 years, a premium of Rs 8000 has to be paid for this insurance policy. I have no claim experience so far with this insurance policy. This policy has full coverage and the customer support is very good.
    Was this review helpful? 3
    , ahmedabad
    Reviewed on Oct 22, 2018
  • Chola Ms Car Insurance
    "Best policy"
    0.5 5.0/5 "Blown Away!"
    My car insurance is with Chola general insurance from last 3 years, i have to pay a premium of Rs 9000 every year. My claim experience was good with this insurance and they covered bumper to bumper damage. There was an option for cashless garage in this insurance.
    Was this review helpful? 0
    , coimbatore
    Reviewed on Aug 01, 2018
  • Chola Ms Car Insurance
    "Good Service"
    0.5 4.0/5 "Great!"
    My car is insured with the Cholamandalam Insurance company. They offers Bumper to Bumper coverage for my card and they offered me a fair IDV value. I pay a premium of 24000 per year. I claimed this policy once and they processed a claim 23000 and deducted almost 2400. For such a small claim the charges are very high as far as I am concerned.
    Was this review helpful? 0
    , chennai
    Reviewed on Jun 16, 2018
  • Chola Ms Car Insurance
    "CHOLAMANDALAM car insurance"
    0.5 3.0/5 "Satisfactory"
    I have taken a car insurance from CHOLAMANDALAM GENERAL INSURANCE. The premium has been paid for 1 year.he policy benefits include, accidental coverage, bumber to bumber, zero desperation, cashless garage. Its a new car and till now no claim have been made.
    Was this review helpful? 1
    , chennai
    Reviewed on May 18, 2018
  • Chola Ms Car Insurance
    "Good Policy"
    0.5 4.0/5 "Great!"
    I have recently insured my car with Cholamandalam insurance, i do not have any claim experience so far with this insurance and i have a coverage of bumper to bumper damages. A premium of Rs 8000 has to be paid every year for this car insurance.
    Was this review helpful? 0
    , chennai
    Reviewed on Apr 12, 2018
  • Chola Ms Car Insurance
    "Better policy to use"
    0.5 5.0/5 "Blown Away!"
    I have insured my car with the CHOLAMANDALAM GENERAL INSURANCE company , and I am renewing the policy every year with the same cholamandalam general insurance company for the past 5 years and I have paid Rs,9000 to renew the policy last year.
    Was this review helpful? 1
    , mumbai
    Reviewed on Mar 28, 2018
  • Chola Ms Car Insurance
    "GOOD SERVICE"
    0.5 4.0/5 "Great!"
    I have a car insurance with Cholamandalam Finance. The documents process was been smooth. The process was been fast within the half a day they completed the process. I submitted my adhar,RC book during the process. It was a good experience with Cholamandalam Finance for my Ford Figo car.
    Was this review helpful? 0
    , hosur
    Reviewed on Mar 10, 2018
  • Chola Ms Car Insurance
    "Car insurance with CHOLAMANDALAM"
    0.5 5.0/5 "Blown Away!"
    I have taken a car insurance from CHOLAMANDALAM GENERAL INSURANCE the premium amount for the frist year is 45000 and for the second year it will be 40000 and for the 3 year it will be 35000. The benefits includes zero depreciation , bumper to bumper, and they do have a personal coverage as if anything happens to me then it provides coverage to me as well.
    Was this review helpful? 0
    , hyderabad
    Reviewed on Feb 28, 2018
  • Chola Ms Car Insurance
    "Better"
    0.5 4.0/5 "Great!"
    I have purchased TATA TIYAGO and taken a car insurance with Chola Mandalam. I paid around 16,000 rupees to get this policy and it was suggested by the dealer. The customer services are very good. They are offering good IDV Value. I got my paper works on time.
    Was this review helpful? 1
    , ahmedabad
    Reviewed on Jan 16, 2018
  • Chola Ms Car Insurance
    "Car insurance with CHOLAMANDALAM"
    0.5 5.0/5 "Blown Away!"
    I have taken a car insurance from CHOLAMANDALAM GENERAL INSURANCE. The policy premium amount is 25000 yearly. We have to renew the policy every year. they provide bumber to bumber. i made the payment at the showroom itself. Its a good insurance policy.
    Was this review helpful? 0
    , hyderabad
    Reviewed on Jan 08, 2018
  • Chola Ms Car Insurance
    "Four wheeler insurance"
    0.5 2.0/5 "Expected more"
    I have taken a four wheeler insurance from CHOLAMANDALAM GENERAL INSURANCE. the yearly premium is for 20000. I make the payment by directly visiting the branch. I am not aware about the other benefits of the insurance policy. I have to renew every year.
    Was this review helpful? 0
    , chennai
    Reviewed on Dec 27, 2017
  • Chola Ms Car Insurance
    "Three wheeler insurance"
    0.5 2.0/5 "Expected more"
    I have taken a three wheeler insurance from CHOLAMANDALAM GENERAL INSURANCE. Its for my load auto. the yearly premium is for 7000. I make the payment by directly visiting the branch. I am not aware about the other benefits of the insurance policy. I have to renew every year.
    Was this review helpful? 0
    , chennai
    Reviewed on Dec 27, 2017
  • Chola Ms Car Insurance
    "Good service"
    0.5 5.0/5 "Blown Away!"
    I have taken a Car Insurance with Chola.The premium amount is 16,000 paid once ion a year.I have a claim experience with them.They have changes the policy to a different car insurance company ,the service is excellent compared to others.The Website is easy to understand.
    Was this review helpful? 0
    , chennai
    Reviewed on Dec 19, 2017
  • Chola Ms Car Insurance
    "They should be little proactive"
    0.5 3.0/5 "Satisfactory"
    When my car met with an accident, at the time Cholamandalam were not supported to get the claim, they taken long time to reimburse the money. I am not fine with them, I paid the premium around Rs. 6 to 7k for it has one year for my I10 car. It would be great if they provide fast service.
    Was this review helpful? 0
    , gurgaon
    Reviewed on Dec 13, 2017
  • Chola Ms Car Insurance
    "Excellent service"
    0.5 5.0/5 "Blown Away!"
    I have taken a car insurance from cholamandalam finance three years back the documents have been collected directly from the showroom,the staffs where good in approach and once I claim their service it was a smooth process with cholamandalam finance.
    Was this review helpful? 0
    , bangalore
    Reviewed on Dec 08, 2017
  • Chola Ms Car Insurance
    "Commitment should be fulfilled"
    0.5 3.0/5 "Satisfactory"
    I taken car insurance with Cholamandalam, because the sale executive commitment many benefits on policy. But after post experience its very bad, after taking the policy there was no service. Policy cover is good. I am making the premium Rs. 27,000, I insured TATA Nexon it has bumper to bumper.
    Was this review helpful? 0
    , bangalore
    Reviewed on Nov 09, 2017
  • Chola Ms Car Insurance
    "Better"
    0.5 4.0/5 "Great!"
    My dealer Toyota is tied up with Chola MS and Iffco Tokio. The car service procedures are done from the insurance company, no need to pay the initial payment. I pay premium of 24K yearly through NEFT. My claim experience experience was good. Recently I have changed my insurance to Iffco Tokio.
    Was this review helpful? 0
    , tuticorin
    Reviewed on Nov 02, 2017
  • Chola Ms Car Insurance
    "Need to explore"
    0.5 3.0/5 "Satisfactory"
    I have insured my car with the Cholamandalam general insurance company. It was referred by my dealers and the coverage value is around 5.8 lakh Rupees. They have taken three days of time to provide the policy and the premium is around 15066 Rupees.
    Was this review helpful? 0
    , bangalore
    Reviewed on Sep 17, 2017
  • Chola Ms Car Insurance
    "Customer friendly"
    0.5 5.0/5 "Blown Away!"
    Just one month back the representative came to my place and I had taken this Cholamandalm car insurance. Customer service provided by them is really good, he came to my place collected all my documents took a pic of my car and left, completed the process and I have just made the payment before one month. Unable to comment much about them because I am yet to experience their claim benefits.
    Was this review helpful? 0
    , karimnagar
    Reviewed on Aug 06, 2017
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