Insurance is like a spare tyre. You may not require it, but not having one is not an option.
  • Chola MS Car Insurance

    Cholamandalam Car Insurance
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    Policy Coverage

    Customer Service

    Claim Experience

    Cashless Garages

    Cholamandalam MS General Insurance Company Ltd (Chola MS) is a joint venture between the Murugappa Group, an Indian conglomerate, and the Mitsui Sumitomo Insurance Group (MSIG), a Japanese assurance company. Headquartered in Chennai, offering products like Motor Insurance, Health Insurance, Travel Insurance, Personal Accident & Home Insurance.

    Key Benefits of Chola MS Car Insurance

    So you’re stranded almost nowhere

    Cashless Claim Networks

    Cashless claim service over 600+ authorized network of garages across India

    Don’t we love a good discount?


    You will be offered a discount in OD premium for having agreed to a franchise of Rs. 10,000/- for each claim.

    Help is always at hand

    Accidental Cover /Customer Support

    Optional cover for personal accident of up to 2 lakhs for passengers in your car and 24/7 assistance in case of a car breakdown or accident

    Add-on Covers for Chola MS Car Insurance

    Depreciation cover for Chola MS Car Insurance

    Depreciation Cover

    Zero depreciation entitles you to receive a full claim on the cost of the parts that are to be replaced after an accident.

    Invoice price cover for Chola MS Car Insurance

    Third Party Cover

    Third Party Property Damage with a maximum cover ofINR 7,50,000, in case of private cars.

    Personal Accident cover for passengers

    Personal Accident Cover

    The policy has benefit to avail both for the owner of the vehicle as well as the driver. In case of the latter, a 100% claim is available in case of death or permanent disability.

    *These Features may be included as part of different products and are subject to the insurer's terms & conditions.

    Inclusion & Exclusion in Chola MS Car Insurance

    No capers without the required papers!


    Own Damage Cover will cover the loss or damage against Flood, Typhoon, Hurricane, Storm, Tempest, Inundation, Cyclone, Hailstorm.

    Drink OR drive. There’s only one choice


    Loss or liability while the vehicle is being used outside the scope of limitations of use and/or being driven by a person not duly licensed

    *These Features may be included as part of different products and are subject to the insurer's terms & conditions.


    Chola MS General Insurance Co. Ltd. is an Indian-based insurance company, headquartered in Chennai. Over the last decade, this provider has grown quickly and continues to gain ground as an insurer of choice.

    The company’s operations are driven by it's cornerstone principles of trust, transparency and technology. Its current network comprises of 90 branches spread across the country and is supported by agency channels comprising of about 7,000 agents. To further it's reach, the company has created value-added ties with banks and auto financiers.

    Chola MS’ product portfolio consists of plans that are varied in nature to meet the general protection needs of customers. Their insurance offerings span the spheres of health, car, travel, home and personal accidents.

    Car Insurance - Who needs it?

    Third-party liability cover is a must for all vehicles in use on Indian roads. This is mandated by law i.e. driving without third-party insurance is illegal.

    Third-party insurance is a policy whereby any loss caused to another person by the insured in the event of an accident will be compensated for by the insurer. Damage includes injury to another person’s body or property. It also includes the loss of another person’s life.

    Own-damage insurance is a policy whereby the insurer compensates the insured for any loss caused by another person. It could be for bodily injuries or damage to property (including the vehicle). Own-damage cover is optional but advisable.

    No one can predict when or what kind of damage will result from an accident. It is always in the best interest of the owner-driver to have a comprehensive policy which takes care of financial losses of any kind.

    Sometimes mother nature is to blame for unforeseen damages as a result of natural calamities e.g. floods, earthquakes etc. Loss can also occur due to fire and theft. A comprehensive policy takes care of all these events.

    Chola MS - Driving You To Safety!

    Chola Protect Car Insurance

    Touted as an all-round protection package, this plan offers unique features and benefits that are sure to bring the holder financial safety and peace of mind.

    Deliver Us Oh Chola! - Coverage

    Chola Protect offers the following covers:
    • Third-party liability:
    • Unlimited - as per court-decreed expenses to compensate for death/injuries caused to another person
    • Up to Rs.7.5 lakhs for damages to another person’s property
    • Own-damage: Losses incurred due to
      • Fire including that caused by explosions, ignition, lightning
      • Theft
      • Civil unrest (strikes/ riots), terrorism, war and related activities
      • Natural calamities like floods, earthquakes, landslides, storms etc.
      • On-road accidents or during transportation
      • Personal Accident: Compensation provided to
          • Owner and passengers
          • Insured’s employees (as required by law)

    Delivering The Goods - Sum Assured

    When a claim is made, the payout is based on the sum insured which is arrived at using either of the following two options:

    • The Insured’s Declared Value (IDV):
    • This is arrived at by deducting depreciation* from the car’s selling price (as stated by the manufacturer at policy inception/renewal)
    • Invoice Value
    • under the Reinstatement Value Basis option

    *Depreciation amount for arriving at IDV is based on the age of the car as follows:

    (This relates to Total or Constructive Loss Claims)

      ✓5% up to 6 months

      ✓15% between 6 months to 1 year

      ✓20% between 1 year to 2 years

      ✓30% between 2 years to 3 years

      ✓40% between 3 years to 4 years

      ✓50% between 4 years to 5 years

    Silver Linings – Discounts

    Discounts included as part of the plan add to the attractiveness of this offer. They are:

    • No-claim bonuses: Awarded for displaying low-risk behaviour by not making any claims during a policy year
    • Membership discounts: Offered for Automobile Association memberships
    • Safety devices: Cost benefits for installation of anti-theft mechanisms

    Going The Extra Mile - The Benefits

    Losing money is bad enough but having to deal with the inconvenience of a car under repairs is worse. It’s all the little things that tend to get ignored in a big mishap. Chola MS understands this which is why it presents to it's policyholders the following added benefits:

    • Daily Allowance: A fixed amount of Rs.500 or Rs.1,000 is provided to the insured person per day (up to 5 days) to pay for hired transport during the period his/her vehicle is under repairs.
    • Reinstatement Value: Under this, claims can be made for the original amount paid i.e. the invoice value (adjusted for registration charges and road tax). No deductions will be made towards depreciation on parts that are repaired.
    • Depreciation Waiver: This depends on the part in question and the car’s age.
    • Personal Luggage Cover: Up to Rs.10,000 per policy period for loss of personal luggage locked inside the car during the accident/fire.
    • CARE i.e. Chola Assistance for Roadside Emergencies: Assistance in case of fuel shortage/ breakdowns/flat tyres/battery recharge and other on-site repairs as outlined in the CARE plan.
    • In addition to these, the company also offers online purchase/renewals of policies, quick and easy settlement of claims and cashless repairs at any of it's associated garages which are part of a far-reaching network.

    Caveat Emptor – Exclusions

    Don’t be caught unawares! Claims will not be entertained if losses arise due to the following:

    • Driving under the influence
    • Unauthorised driving (i.e. without a valid license)
    • Accidents that could reasonably have been prevented
    • Using the car outside the specified geographical limits
    • Depreciation, general wear and tear
    • Mechanical/Electrical failures
    • Nuclear damages/ War/Terrorism and related activities

    Chola Protect goes beyond providing adequate protection with it's unique which enhances it's attractiveness thereby making it a policy of choice for every car owner.

    News About Chola MS Car Insurance

    • Chola MS Records 5% More Claims through Holidays.

      A recent analysis about the behaviour of motor insurance claims in India has thrown up an interesting trend, namely that these claims are upped a notch through holidays, festivals and long weekends. Chola MS Car Insurance, a reputed player in its category speculates that it witnesses a sizable increment in insurance claims through such durations as compared to normal times (these stats point to a 5% increment in such claims in 2014 as compared to 2013). The insurer has also keyed in on the most potent time of the year when such claims can be attributed to drunken driving or over-speeding in the wake of a festival or other such occasion- “extended weekends in the monsoon" chimes in SS Gopalarathnam, MD, Chola MS Car Insurance.

      27th January 2015

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