Insurance is like a spare tyre. You may not require it, but not having one is not an option.

Universal Sompo Car Insurance Customer Care

 4.5 / 5.0   by 8 users
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Policy Coverage

Customer Service

Claim Experience

Cashless Garages

Founded in 2007 following a joint venture between Indian Overseas Bank, Allahabad Bank, Karnataka bank Ltd. and Sompo Japan Nipponkoa Insurance Inc., Universal Sompo is India’s first public - private partnership in the field of general insurance. Currently having 13 branches and 17 zonal offices, Universal Sompo as of March 31, 2016, had issued 1.6 million policies and have settled 1,11,787 claims.

Customer Care Car Insurance Services Offered By Universal Sompo

  • Register a claim
  • Make a claim status inquiry
  • Claim assistance
  • Report a grievance
  • Give feedback on the service
  • Lodge a complaint

Universal Sompo Car Insurance Customer Care Numbers

Universal Sompo car insurance customers can contact the below listed customer care branches spread across the country - depending on the city the customer resides in.




3rd Floor,Vasudeva, Landmark Constructions,H.No.8-3-977/4,Sri Nagar Colony, Hyderabad - 500073.


Door No. 10-1-43 Shop No.101 A, 1st Floor, Siripuram Fort Travellers Bungalow Road, CBM Compound Visakhapatnam


Unit No – 1 COM B, 1st Floor, ADAMS PLAZA, G S Road, Christian Basti, Guwahati -781005


Universal Sompo General Insurance Co Ltd 2nd Floor , Magadh Plaza, Balami Chak, Anisabad, Patna 800002


Office No 503, 5th Floor, City Center, Patto Plaza, Panjim, Goa. 403001


Universal Sompo General Insurance Co. Ltd. SCO-9 , First Floor, Above Central Bank of India, Sector 10, Panchkula, Haryana

Jammu and Kashmir

A- 313 2nd Floor, NIFD Complex, Karan Market, Near Indra Chowk, Opp: General Bus Stand, Jammu


2nd Floor, Jha Nivas, Opp Hotel Yuvraj Palace, Diversion Road, Doranda, Ranchi


3rd Floor K V V Samrat, 217/A 3rd Main Outer Ring Road Kasturi Nagar, Bangalore - 560043.


1st Floor, City Trade Centre, Temple Road, Kadri, Mangalore - 575003.


2nd floor, Grace Tower, TR/54/3106-C, K.K.Road & Subash Chandra Bose Road Junction, Opp.Petrol Pump, Kadavanthra, Kochi-682020


1st Floor, Chakra Tower, Vanross Junction, Trivandrum 695001

Contact Name - Mr. Dibu Mon Nivarthi R Divakaran


1st Floor, Block No.4, Paryawas Bhawan,Arera Hills, Jail Road, Near Secretariat, Bhopal-462011.


Universal Sompo General Insurance Co Ltd. 582, 1st Floor, Heritage Building,M.G. Road, Indore(M.P)-452001


Unit No. 709 - 712 7th Floor, Hubtown Viva, Shankarwadi, Western Express Highway, Jogeshwari (East), Mumbai Maharashtra 400060

Unit 401, 4th Floor, Sangam Complex, 127 Andheri Kurla Road, Andheri (East) Mumbai - 400059, Maharashtra.

Office No–211 2nd Floor Hari Om Plaza,M G Road, Borivali (E),Mumbai-400066

Contact Name - Mr. Anil Khurana

101 Sapna cooperative society, Agar bazar,Dr S K Bole Road,Dadar (West)Mumbai - 400028.

Unit No. 617,Hubtown Viva,Shankarwadi,Western Express Highway, Jogeshwari (East), Mumbai Maharashtra - 400-060

A-4, 6th Floor,New Excelsior Cinema Building,A K Naik Marg, Fort Mumbai - 400001


Office No - 403, 4th Floor, Winners Court, Plot No 23, CTS No 599A+598+593/41A, Munjeri, Sahaney Sujan Park,Lulla Nagar, PUNE - 411040


Ground Floor , Madhava Plaza ,Near Kinara Hotel , Mumbai Naka Mumbai Agra Highway, Nashik -422006.


Block No 3A, Bajaj Wing,Mangalwari Complex, Sadar,Nagpur.

Contact Name - Mr. Pramesh Rajurkar


Universal Sompo General Insurance Co Ltd, Office No 612, 6th Floor, Roots , Tower Plot No 7 , Dist Centre Laxmi Nagar New Delhi– 110092

Unit No 903 & 904, 9th Floor, GD ITL Tower ,Netaji Subhash Place, PitamPura New Delhi - 110034.

Flat No.514, Shakuntala Building, 59 Nehru Place, New Delhi


First Floor, SCO 113, District Complex, Vishal Mega Mart Road, Ranjeet Avenue Amritsar-143001. Punjab.


102, Door No. New 44,Door No old 39, Halls Road,Egmore Chennai - 600008.

6 , G-1 ,Cathedral garden road , Nungambakkam, Chennai -600 034


Tristar, 3rd Floor,655 - 662,Avinashi Road, Coimbatore - 641037.


Unit No 204, Jade Arcade, 1-7-284/293,M G Road, Paradise Circle, Secunderabad


7th Floor, Express Towers, 42A, Shakespeare Sarani, Kolkata - 700017.

FE-362, Salt Lake, Sector-III, Kolkata-700106.


4, Udham Singh Sarani, Sevoke Road, 2nd Floor, Ashrampara, Opposite to Soubhagya Palace PO&PS

Universal Sompo car insurance customers can also get in touch with the customer unit by dialing the toll-free numbers - 1800 22 4030, 1800 200 4030, 022 - 27 63 9800, 022- 39 13 3700.

Universal Sompo Car Insurance Customer Care Reviews

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  • Universal Sompo Car Insurance
    "Excellent Service"
    0.5 5.0/5 "Blown Away!"
    I had taken this insurance policy a long time back and it has been a good insurance policy. I had been paying the premium online and the payment method has been convenient. There has been a claim made once and the claiming method has been simple.
    Was this review helpful? 0
    , navi mumbai
    Reviewed on Jan 18, 2019
  • Universal Sompo Car Insurance
    "Good car insurance policy"
    0.5 5.0/5 "Blown Away!"
    They have given me a coverage amount of Rs. 4.80 lakhs. I have been paying the premium amount of Rs. 14200 every year. My friend has referred me about this car insurance policy. Within a week, i have got my claim amount. They have given me a claim settlement amount of Rs. 9400. Claim experience was a satisfactory one.
    Was this review helpful? 0
    , bangalore
    Reviewed on Dec 24, 2018
  • Universal Sompo Car Insurance
    " Good protection for four wheeler"
    0.5 4.0/5 "Great!"
    All policies with Unviersal sompo, whenever I call they respond well on the toll free helpline. The policy covers fully my car compared to other insurer, the beginning it was zero depreciation plan, they gave me the insured declared value.
    Was this review helpful? 1
    , bangalore
    Reviewed on Dec 14, 2018
  • Universal Sompo Car Insurance
    "Good Car Insurance policy"
    0.5 5.0/5 "Blown Away!"
    My car insurance policy was taken 2 years ago with Universal Sompo. I have been renewing the policy with the same company. I have paid the premium amount of Rs. 4000. This policy has been covered for 100%. They have given me a car value of Rs. 1.90 lakhs.They have offered me a facilities of road side assistance and bumper to bumper. I have no claim experience so far.
    Was this review helpful? 1
    , hyderabad
    Reviewed on Dec 03, 2018
  • Universal Sompo Car Insurance
    "Good Policy"
    0.5 4.0/5 "Great!"
    I have a car insurance with Universal Sompo from last 4-5 years, they cover bumper to bumper as well as third party damages. I have not claimed anything so far from this insurance policy. A premium of Rs 18000 has to be paid for this insurance policy.
    Was this review helpful? 0
    , mumbai
    Reviewed on Apr 27, 2018
  • Universal Sompo Car Insurance
    "Better policy to use"
    0.5 4.0/5 "Great!"
    Since from 2011 I am renewing the car insurance policy from the UNIVERSAL SOMPO GENERAL INSURANCE company. The customer support service is good here and they give good response to the customers. The bumper to bumper coverage is available with this policy .
    Was this review helpful? 0
    , hyderabad
    Reviewed on Mar 22, 2018
  • Universal Sompo Car Insurance
    "Car insurance with Universal"
    0.5 5.0/5 "Blown Away!"
    I have taken a car loan from UNIVERSAL SOMPO GENERAL INSURANCE. The yearly premium amount is 9000. We have to renew the policy every year. I make the payment by directly visiting the branch. Its covers my whole car. Its an accidental policy.
    Was this review helpful? 0
    , bangalore
    Reviewed on Dec 16, 2017
  • Universal Sompo Car Insurance
    "A Worst experience of a Universal Sompo Customer."
    0.5 0.5/5 "Unacceptable"
    To whom so ever it may concern. A Worst experience of a Universal Sompo Customer. Poor and worst service experience company. People please be aware from this bad company. My name is Anil kumar Hasgul. I've registered a claim for my vehicle TS16UA6752 on Saturday, July 9, 2016(CL16030442), but until now it hasn't been resolved. They're least bothered about their customers. None of the employee from Universal Sompo are not customer friendly and also do not bother. Survey has been done multiple times with different surveyors and non of them haven't given me an end resolution. I'm still waiting in patience but their response zero. I'm fed up with their service. I even called to Zonal manager(Sarvanan Krishnan) multiple times with a hope, but no use of calling. I called to Claim manager who is dealing with my claim(Laxman). He just explains the policy and process but he fails to provide me an end resolution to my issue. Finally, I asked to provide a mobile no:+919502258284.
    Was this review helpful? 0
    , hyderabad
    Reviewed on Aug 20, 2016
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