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Cigna TTK Health Insurance Customer Care

Cigna TTK is one of india’s leading health insurance providers which offers not only products that are designed closely in-line with their customer’s needs, but also efficient and prompt customer support to handle customers’ plan-related queries.
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Cashless Treatment

Customer Service

Medical Coverage

Claim Experience

Responsiveness

A joint venture between the TTK Group and Cigna Corporation, Cigna TTK Health Insurance Company Limited is relatively new to the health insurance sector, having commenced operations in February 2014 after receiving its regulatory license in November 2013. While TTK Group is the Indian conglomerate of the company, Cigna Corporation is based out of the United States and is a global leader in health services.

The stand-alone health insurer is headquartered in Mumbai and has branches in 15 cities across India. The company has received the “Economic Times Best Promising Brands 2015” award and has been recognised as one of the fastest-growing health insurers in the country. Cigna’s collaboration with the TTK Group is expected to draw an innovative and revolutionary suite of health insurance products in addition to advanced customer service experience – something the Indian market isn’t too familiar with.  

Choosing the right health insurance plan is essential not just for yourself, but also for your family, and selecting a health insurance policy can be rather strenuous considering the number of options at your disposal. Cigna TTK has made it relatively simple for customers to choose the right health insurance policy through comprehensive plans that are sure to meet the insurance needs of a wide customer base.

Health Insurance Plans Offered by Cigna TTK:

Cigna TTK offers comprehensive coverage through a number of health insurance policies, ranging from individual plans, personal accident covers, family floaters, critical illness plans, group insurance plans and maternity insurance plans to senior citizen plans. Purchasing a health insurance policy from Cigna TTK comes with a host of benefits. In an age where the costs associated with medical treatments are at an all-time high, health insurance ensures that your expenses are minimal in case of emergencies. The cover offered by these policies can be extended to cover the parents, children and spouse of th policyholder. Apart from the financial protection, health insurance plans from Cigna TTK also offer tax benefits to policyholders. The following are some of the health insurance plans offered by Cigna TTK:

  • ProHealth Insurance Protect Plan
  • ProHealth Insurance Plus Plan
  • ProHealth Insurance Preferred Plan
  • ProHealth Insurance Premier Plan
  • ProHealth Insurance Accumulate Plan
  • Lifestyle Protection – Critical Care Plan
  • Lifestyle Protection – Accident Care Plan
  • ProHealth Select
  • ProHealth Cash
  • Global Health Group Policy
  • Lifestyle Protection Group Policy
  • ProHealth Group Insurance Policy

Corporate Office and Branches of Cigna TTK:

Cigna TTK is headquartered in Mumbai. Its corporate office is located at the below-mentioned address:

Cigna TTK Health Insurance Company Limited,

401/402, Raheja Titanium,

Western Express Highway,

Goregaon (East),

Mumbai – 400063.

The branches of the company are located at the following address:

City Address
Delhi Cigna TTK Health Insurance Company Limited E-75, 7th floor, Himalaya House,  23 KG Marg, Connaught Place, New Delhi-110001
Mumbai Cigna TTK Health Insurance Company Limited F5-6, Fifth Floor, Pinnacle Business Park, Shanti Nagar,  Mahakali Caves Road, Andheri East, Mumbai-400093 Ph:022 6227 4600  Maharashtra
Kolkata Cigna TTK Health Insurance Company Limited Unit 317, 318,3rd floor, Krishna Building, 224A,  Acharya Jagdish Chandra Bose Road, Kolkata- 700017 West Bengal
Chennai Cigna TTK Health Insurance Company Limited Ganesha Tower, New No 104, Old No 90 Dr Radhakrishnan Salai, Mylapore  Chennai- 600004 Tamil Nadu
Bangalore Cigna TTK Health Insurance Company Limited 2nd Floor, Rajat Tower 11th Main, Jayanagar, 4th Block, Bangalore 560011 Karnataka
Hyderabad Cigna TTK Health Insurance Company Limited No. 201A , 2nd Floor , Shangrila Plaza, Road No.2, Banjara Hills, Hyderabad – 500033 Andhra Pradesh
Cochin Cigna TTK Health Insurance Company Limited 7th Floor, Mathewsons Centre Point, Mamangalam Cochin - 682025 Kerala
Coimbatore Cigna TTK Health Insurance Company Limited 2nd floor, Sasha Building, East Venkataswamy Road, Coimbatore - 641002 Tamil Nadu
Ahmedabad Cigna TTK Health Insurance Company Limited 201, 2nd Floor, Megha House, b/s HDFC Mutual Fund Office,Opp Mayor's Residence, Ahmedabad - 380009 Gujarat
Chandigarh Cigna TTK Health Insurance Company Limited 1st Floor, SCO 149/150,Sector – 9-C, Chandigarh - 160009 Punjab
Pune Cigna TTK Health Insurance Company Limited Unit no. 403-405, 4th Floor, Gera Legend, North Main Road, Pune - 411001 Maharashtra
Mangalore Cigna TTK Health Insurance Company Limited Raj Tower, Grd Flr, Office # 3, Balmatta Rd, Opp Roop Hotel, Mangalore - 575001 Karnataka
Jaipur Cigna TTK Health Insurance Company Limited Office No. 212, 2nd Floor, Trimurty’s V-Jai City Point, Plot No. D-52, Ahimsa Circle, C-Scheme, Jaipur - 302001 Rajasthan
Lucknow Cigna TTK Health Insurance Company Limited Office No. 203, 2nd Flr, Aakriti Tower, 90 Vidhan Sabha Marg, Lucknow - 226001 Uttar Pradesh
Bhubaneswar Cigna TTK Health Insurance Company Limited Office No. 203, 2nd Flr, Aakriti Tower, 90 Vidhan Sabha Marg, Lucknow - 226001 Uttar Pradesh
Lucknow Cigna TTK Health Insurance Company Limited Room No. 13, 2nd floor, Deendayal Bhavan, Ashok Nagar , Unit-II, Bhubaneswar, Khorda - 751009 Orissa

Cigna TTK Health Insurance Customer Care Reviews

Page 1 of 7 1 2 3 4 5
  • Cigna TTK Health Insurance
    "On time service"
    0.5 5.0/5 "Blown Away!"
    On time Cigna TTK have activated the policy which provided by the company, the policy which I hold it has the coverage of Rs. 4 lakhs its covers for me. They are providing coverage for the pre existing with the tax benefits but there is no claim.
    Was this review helpful? 1
    , dandeli
    Reviewed on Jan 10, 2019
  • Cigna TTK Health Insurance
    "Its Good"
    0.5 5.0/5 "Blown Away!"
    In Cigna TTK, they are providing pre existing disease cover, but they don't have no claim bonus features. The response is good they have good customer care working 24/7 , the medical coverage is good for me and entire family. They have many hospital which they got tie up in Mumbai.
    Was this review helpful? 0
    , mumbai
    Reviewed on Jan 10, 2019
  • Cigna TTK Health Insurance
    "Good for Claim settlement"
    0.5 4.0/5 "Great!"
    The mediclaim value is good around Rs. 3 lakhs for me and for my mother and spouse Rs. 2 lakhs they got tie up with many hospitals, the policy generation is good. This year I used the policy for my wife pregnancy done surgery, cost around Rs 2 lakhs, they gave me 90% of the reimbursement.
    Was this review helpful? 0
    , mumbai
    Reviewed on Dec 22, 2018
  • Cigna TTK Health Insurance
    "Excellent service"
    0.5 5.0/5 "Blown Away!"
    I have been holding my health insurance with Cigna TT health insurance, there premium amount they have charged me was nominal, they have charged me premium on yearly basis, and they have tie up with many hospital, and they have shared me location, i pay premium through on line.
    Was this review helpful? 0
    , pune
    Reviewed on Dec 20, 2018
  • Cigna TTK Health Insurance
    " Good insurer for medical policy"
    0.5 5.0/5 "Blown Away!"
    The features of TTK cigna is good, the policy generation duration is also less. They gave me Rs. 4.5 lakhs of medical cover and they got tie up with major hospital in my place and they gave me the medical card and the broucher. They have pre existing and cash less hospitals features too.
    Was this review helpful? 0
    , hyderabad
    Reviewed on Dec 20, 2018
  • Cigna TTK Health Insurance
    "Better Policy"
    0.5 5.0/5 "Blown Away!"
    4 months before, i have purchased the health insurance policy with Cigna TTK. My mother has covered by this policy. They have given me a coverage value of Rs. 2.5 lakhs. I pay the premium amount of Rs. 14000. The hospital list was good. I have not claimed anything by using this health insurance.
    Was this review helpful? 0
    , rewa
    Reviewed on Dec 04, 2018
  • Cigna TTK Health Insurance
    "Best policy"
    0.5 5.0/5 "Blown Away!"
    I have a health insurance policy with CIGNA TTK from last 3 years, a premium of Rs 28000 has to be paid for this insurance policy every year. I had a good claim experience 7-8 months back and it was a cashless treatment, they covered 90%. Total coverage value for family is Rs 5 lacs per individual.
    Was this review helpful? 0
    , chennai
    Reviewed on Nov 29, 2018
  • Cigna TTK Health Insurance
    "Best service"
    0.5 4.5/5 "Excellent!"
    I have been using my health insurance with Cigna TTK health insurance, i have just been a year ago i have applied this insurance , and there agent had explain me about the policy of this insurance and they have tie up with many hospital and i use to pay premium up to 8,000 it is nominal for me and it is yearly basis, till now i have not use policy yet.
    Was this review helpful? 0
    , mumbai
    Reviewed on Nov 28, 2018
  • Cigna TTK Health Insurance
    "Average"
    0.5 4.0/5 "Great!"
    I have chosen Health insurance with Cigna TTK. They provided me a cashless facility and reimbursement for my doctor bills. I have taken the policy for my entire family. I pay yearly 10K as a premium through ECS. The claim experience is excellent and the reimbursement was immediate. The policy coverage for me is 5L and rest of family members is 3L. They have more network of hospitals but they pay more attention on the medical bills.
    Was this review helpful? 1
    , thane
    Reviewed on Nov 15, 2018
  • Cigna TTK Health Insurance
    "Good"
    0.5 4.0/5 "Great!"
    Previously I had a health insurance with Cigna TTK and now moved to new insurer. They provide a cashless treatment in good hospitalization. I have not gone for claim process. The medical coverage is good and don't know about the cashless. I paid around Rs.5500 for a one year.
    Was this review helpful? 0
    , thane
    Reviewed on Nov 12, 2018
  • Cigna TTK Health Insurance
    "Good policy"
    0.5 4.0/5 "Great!"
    I got health insurance from Cigna TTK insurance through my company , The premium amount is been paid through my company . This policy covers Cashless hospitalization. Pre diseases coverage . Overall am satisfied with policy coverage and policy benefits .
    Was this review helpful? 0
    , chennai
    Reviewed on Nov 10, 2018
  • Cigna TTK Health Insurance
    "GOOD"
    0.5 5.0/5 "Blown Away!"
    I am using the health insurance policy with CIGNA TTK HEALTH INSURANCE from last few years. I have no claim also the premium is nominal which is 12k the coverage is for self. Medical coverage is for 2.5laks only for self coverage. It is a good policy to use.
    Was this review helpful? 1
    , vadodara
    Reviewed on Oct 23, 2018
  • Cigna TTK Health Insurance
    "Good policy"
    0.5 4.0/5 "Great!"
    I have taken Health insurance cigna Ttk Health insurance . Am satisfied with the premium amount which am making . This policy covers Cashless hospitalization and pre disease coverage , This is yearly coverage policy where is i have to make the payment annually . They have given the list of network of hospitals. Their customer representative explained the policy very well.
    Was this review helpful? 0
    , ahmedabad
    Reviewed on Oct 09, 2018
  • Cigna TTK Health Insurance
    "Good Policy"
    0.5 4.0/5 "Great!"
    I have a health insurance policy with CIGNA TTK from last 2 years, i am happy with the coverage value of this insurance policy. I pay a premium of Rs 12000 for this insurance policy. I have no claim experience so far with this insurance and the coverage value of Rs 4.5 lacs.
    Was this review helpful? 2
    , bangalore
    Reviewed on Sep 12, 2018
  • Cigna TTK Health Insurance
    "Worst fraud company "
    0.5 0.5/5 "Unacceptable"
    IT professional pls dnt buy this policy it's total waste and you will end up losing ur money at the end of the day. Cash less payment it's all fake. You will end up paying extra amount in hospital. If u say cashless treatment pls do not buy this insurance.
    Was this review helpful? 2
    , bangalore
    Reviewed on Sep 01, 2018
  • Cigna TTK Health Insurance
    "Good Service"
    0.5 5.0/5 "Blown Away!"
    I've a health Insurance policy from the Cigna TTK insurance company. I am paying a premium of 15 000 yearly, This policy is for the entire family, me, Wife and children. I do not have claim experience. The features are good for the premium I pay. So far it has been a good experience with the policy.
    Was this review helpful? 2
    , kolkata
    Reviewed on Jul 26, 2018
  • Cigna TTK Health Insurance
    "Good Service"
    0.5 3.0/5 "Satisfactory"
    I've a health insurance provided by the Employer from the Cigna TTK . I do not have any claim experience , Company is paying the premium. It offers an annually coverage of 2 lacs for me and 1 lac for my wife and 50000 for my children. So far it has been a smooth experience and I'll have to wait and see how they respond to my claim in future.
    Was this review helpful? 0
    , chennai
    Reviewed on Jun 20, 2018
  • Cigna TTK Health Insurance
    "CHEATERS FRAUDS"
    0.5 0.5/5 "Unacceptable"
    CIGNATTK is scam and fraud company I have taken the policy in Jan 2016 where in one person who is insured did not have diabetes back then however ended up with diabetes by the year end. after paying three premiums and no claims for two years we were advised by Dr to take ANGIO and we applied for cashless. The team bluntly rejected stating that patient had diabetes for 4 years wherein all the documents submitted did not have any reference of the same. I have asked them to provide the document showing 4 years however they disconnected the calls. CUSTOMER SERVICE ONLY KNOWS HOW TO DISCONNECT CALLS WORST CIGNATTK I WANTED TO PORT BUT THE OTHER INSURANCE COMPANIES ASKED TO WAIT AND HENCE ENDED UP PAYING MONEY FROM MY POCKET WORST EXPEREIENCE WITH CIGNATTK
    Was this review helpful? 2
    , hyderabad
    Reviewed on Jun 07, 2018
  • Cigna TTK Health Insurance
    "Best policy"
    0.5 5.0/5 "Blown Away!"
    I have my health insured with Cigna TTK from last 2-3 years, i am not aware of the premium amount as my company pays the premium. I have a family coverage of Rs 7 lakhs for this insurance policy. I have no claim experience so far from this insurance policy.
    Was this review helpful? 0
    , chennai
    Reviewed on May 20, 2018
  • Cigna TTK Health Insurance
    "Good service"
    0.5 4.0/5 "Great!"
    I have the health insurance policy from the CIGNA TTK HEALTH INSURANCE company and I got this policy around a year ago. This policy covers 3members in my family. I get the medical coverage amount of Rs,3,00,000 from this policy and I never got any claim from CIGNA TTK HEALTH INSURANCE policy.
    Was this review helpful? 0
    , bangalore
    Reviewed on May 18, 2018
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