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Chola MS Health Insurance Customer Care

Chola MS General Insurance is a top health insurance provider in India. The insurer has separate toll-free numbers for domestic and international customers and also offers email-based and SMS-based helpline services.
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Cashless Treatment

Customer Service

Medical Coverage

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Cholamandalam MS General Insurance Company Limited, or just Chola MS, as it is also called, is a joint venture between Mitsui Sumitomo Insurance Company Limited from Japan and the Murugappa Group. The company offers a variety of insurance products that deal with accidents, health, motor, engineering, marine, property, liability, rural and travel insurance for both individuals as well as corporates. With more than 9000 insurance agents and 109 branches across India, Chola MS has a strong and growing presence in the country.

Chola MS Health Insurance:

Chola MS offers health insurance plans to individuals between the ages of 18 and 65 years. The comprehensive health coverage offered by the company ensures that all your expenses are taken care of in case you are hospitalised due to an illness. The plans offered by the company cover cashless treatment, pre- and post-hospitalisation expenses, ambulance charges, medical check-ups, etc. What’s more? The company also offers cumulative bonuses and tax benefits to its policyholders.

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Health Insurance Policies offered by Chola MS:

The following are the health insurance plans offered by the Cholamandalam MS General Insurance Company Limited:

  • Chola Saraswat Parivar Insurance
  • Chola Tax Plus Healthline
  • Chola MS Family Healthline Insurance
  • Individual Healthline Insurance
  • Chola Topup Healthline
  • Chola MS Critical Healthline Insurance
  • Chola Hospital Cash Healthline

Chola MS Customer Toll Free Number:

Customers who wish to reach the company can call 1800-200-5544 (toll free number for Indian callers) or +914430985300 (for international callers). You could also write to the company at customercare@cholams.murugappa.com. An alternate way to reach the company is by SMS – type in CHOLA and send it to 56677.

The head office of the company can be reached at Cholamandalam MS, General Insurance Company Ltd., 2nd Floor, “Dare House”, No.2, NSC Bose Road, Chennai – 600001, India.

Customers who wish to contact the company in their respective states or cities can do so at the following addresses:

City and State Address
Hyderabad, Andhra Pradesh Cholamandalam MS General Insurance Company Limited, #1-2-73/2 & 1-2-63 to 64, No.302, 3rd Floor, S R Arcade, Parklane, Secunderabad - 500003 Hyderabad (AP). Contact No.: 040 – 30936677
Patna, Bihar Cholamandalam MS General Insurance Company Limited, 3rd floor, I.D Complex, West Boring canal Road, Plot no-166, Patna-800013, Bihar Contact No.: 6122529412
Raipur, Chattisgarh Cholamandalam MS General Insurance Company Limited, Ward no - 25 (Gru govind singh ward), 2nd Floor, Simran Towers, Pandri Road, Opp - LIC Buiding, Raipur - 492 001. Contact no: 0771-2430102 / 115
Delhi Cholamandalam MS General Insurance Company Limited, Plot No-6, 1st Floor, Near Metro Pillar No-81, Main Pusa Road, Karol Bagh, New Delhi 110005. Contact no: 011 – 39813100
Margao, Goa Cholamandalam MS General Insurance Company Limited, Guru Sai Plaza, 206, 2nd Floor, Pajifond, Margao, Goa – 403601. Contact no: 0832 - 0832-3045255
Ahmedabad, Gujarat Cholamandalam MS General Insurance Company Limited, OPTIONZ, 2nd Floor, OPP Hotel Nest, 18, S. P. Colony, Off C G Road, Ahmedabad – 380009. Contact no: 079 -30068006,30068007
Ranchi, Jharkhand Cholamandalam MS General Insurance Company Limited, Office No 303, 3rd floor Tiwari enclave, circular road lalpur, Ranchi, Jharkhand -834001. Contact no: 0651-3057480
Bangalore, Karnataka Cholamandalam MS General Insurance Company Limited, Unit # 04, 9th Floor (Level - 06), "Golden Heights" complex, 59th 'C' cross, Industrial Suburb, Rajajinagar 4th 'M' Block, Bangalore – 560010. Contact no: 080 - 3091 3600
Trivandrum, Kerala Cholamandalam MS General Insurance Company Limited 1st Floor, Saran Chambers, Diamond Hill, Vellayambalam, Trivandrum - 695 010. Contact no: 0471 3084200
Bhopal, Madhya Pradesh Cholamandalam MS General Insurance Company Limited Plot No.165A & 166 Zone-I, 1st floor, M.P.Nagar Bhopal. M.P. 462001. Contact no: 0755 – 3027400, 401, 402, 404
Mumbai, Maharashtra
  1. Cholamandalam MS General Insurance Company Limited,

    Unit No.1, 6th floor, Solitaire Corporate Park, 161,Ghatkopar Link Road, Chakla, Andheri ( E), Mumbai - 400093. Contact no: 022 – 39502626

  2. Cholamandalam MS General Insurance Company Limited,

    No. 102A, Ground floor, Leela Bussiness Park, Village Marol, Andheri (East), Mumbai – 400059. Contact no: 022 – 30802800

  3. Cholamandalam MS General Insurance Company Limited,

    Western Edge-2, fifth floor, Western Express highway Opp. Magathane bus depot Borivali (E) Mumbai-400101. Contact no: 022 – 30872202

  4. Cholamandalam MS General Insurance Company Limited,

    Dastor House, 2nd Floor, Perin Nariman Street, P. M. Road, Fort Mumbai – 400001. Contact no: 022- 39648709

  5. Cholamandalam MS General Insurance Company Limited,

    1st Floor Rupa Plaza Office No 103 & 104, Jawahar Road above IDBI Bank Ghatkopar East Mumbai- 400071. Contact no: 022 – 30862770

  6. Cholamandalam MS General Insurance Company Limited,

    "Old Suchak Niwas" 1st Floor, Office No. 1A, Murbad Road, Kalyan (W) Mumbai – 421301. Contact no: 0251 – 3981400, 401, 402

  7. Cholamandalam MS General Insurance Company Limited,

    Neptune Uptown, # 506, 5th Floor, Near Mulund Station, Mulund (West), Mumbai-400080. Contact no: 022 – 32232800 / 32208703

  8. Cholamandalam MS General Insurance Company Limited,

    111/C, Mittal Towers, Nariman Point, Mumbai-400021. Contact no: 022 – 33746950, 51

  9. Cholamandalam MS General Insurance Company Limited,

    Shree Sahayya Galaxy, 1st Floor, Plot No. 205/74, Bank Street, Old Panvel Chowk, Panvel, Mumbai - 410 206. Contact no: 02143 – 27468791

  10. Cholamandalam MS General Insurance Company Limited,

    Pushpamangal Complex, Building No.2, 4th Floor, Near Bhabubhai Petrol pump, L.B.S Marg, Thane (W), Mumbai - 400601. Contact no: 022 – 25478566, 61, 62, 63, 64

  11. Cholamandalam MS General Insurance Company Limited,

    Office No. 1301, 1302, 1303, 13th Floor, Maithili Signet, Plot No 39/4, Sector- 30A, Vashi Navi Mumbai – 400703. Contact no: 022 – 39132150

  12. Cholamandalam MS General Insurance Company Limited, Office no, 201, 2nd Floor viva Gokul arcade 2, Gokul township, Boilnj Virar West – 401303
Guwahati, Assam Cholamandalam MS General Insurance Company Limited, “Aastha Plaza”, 7th Floor, G.S Road, Opp. S.B Deorah College, Ulubari, Guwahati – 781007, Assam. Contact no: 0361 – 12465759, 0361 – 2465707, 0361 –  2130643, 0361 – 2131044, 0361 – 2131075
Bhuvaneswar, Orissa Cholamandalam MS General Insurance Company Limited, II Floor, 45/46, Hotel Basera, Ashok Nagar, Janpath, Bhubaneswar - 751009. Contact no: 0674 – 2530153
Chandigarh, Punjab and Haryana Cholamandalam MS General Insurance Company Limited, S.C.O. 2463-2464, II Floor Sector 22 - C, Chandigarh – 160022. Contact no: 0172 – 3091212
Jaipur, Rajasthan Cholamandalam MS General Insurance Company Limited, 2nd Floor, E-52, Chitranjan Marg, C-Scheme, Jaipur-302001. Contact no: 0141 – 3081345
Chennai, Tamil Nadu Cholamandalam MS General Insurance Company Limited, No. 7 AC Block, 3rd Floor, 2nd Avenue, Anna Nagar, Chennai – 600040. Contact no: 044 – 30254214
Lucknow, Uttar Pradesh Cholamandalam MS General Insurance Company Limited, 4 Mary Gold, Shanajaf Road, Lucknow 226001. Contact no: 0522 – 3085200
Kolkatta, West Bengal Cholamandalam MS General Insurance Company Limited, 3rd Floor, Chabildas Tower, 6A, Middleton Street, Kolkatta - 700 071. Contact no: 033 – 30511700

This Insurance Company has not partnered with BankBazaar.com. For more details, please visit its website/branch office. The trademarks, logos and other subject matters of intellectual property belong to their respective owners.

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Chola MS Health Insurance Customer Care Reviews

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  • Chola Ms Health Insurance
    "Good"
    0.5 4.0/5 "Great!"
    When I have taken a SBI credit card and they have issued me a health policy from Cholamandalam. They have deducted around 4000 rupees for one year as a premium. I got the insurance paper and have no claim. The medical coverage is 1.25L. Once I go for claim can give better feedback.
    Was this review helpful? 1
    , pune
    Reviewed on Jan 04, 2019
  • Chola Ms Health Insurance
    "Good Policy"
    0.5 4.0/5 "Great!"
    I have my health insured with Cholamandalam health insurance from last 2 years, i am happy with the coverage value of this insurance policy. I am not aware of the premium amount as my company pays it. It is a family coverage and they cover up to Rs 5 lacs for this insurance.
    Was this review helpful? 0
    , bangalore
    Reviewed on Sep 08, 2018
  • Chola Ms Health Insurance
    "Best service"
    0.5 5.0/5 "Blown Away!"
    I have taken a Health Insurance with Cholamandalam General insurance I need not pay a premium for the same as i am an employee of then insurance company.The response is good and prompt.I get a good policy coverage amount.I don't have claim experience with them.
    Was this review helpful? 0
    , chennai
    Reviewed on Jan 04, 2018
  • Chola Ms Health Insurance
    "Best policy to use"
    0.5 5.0/5 "Blown Away!"
    I have the health insurance policy with Cholamandalam for past 3years. The customer support is very good with Cholamandalam health insurance . This policy covers 3members in my family. This policy has the medical claim upto Rs,1,25,000. I dont have any claim experience with this policy. I am satisfied with the health insurance policy.
    Was this review helpful? 0
    , chennai
    Reviewed on Nov 09, 2017
  • Chola Ms Health Insurance
    "Good policy for safety."
    0.5 5.0/5 "Blown Away!"
    The Company has provided me the health insurance from Cholamandalam general insurance company. This policy covers 4 members, which is myself and my family. I will be getting the medical coverage up to 2lakhs. The company pays for the policy to renew it. I hold this policy for around 8 Years. I never had any claim experience so far. I am happy holding this safety policy with Cholamandalam.
    Was this review helpful? 0
    , nasik
    Reviewed on Aug 21, 2017
  • Chola Ms Health Insurance
    "Not a good choice"
    0.5 3.0/5 "Satisfactory"
    I am having health insurance company with Cholamandalam general insurance company and its been provided by my employer and am with them from the last twelve years of time, also it covers full of my family. Recently, I have claimed for my father and I have got around 50% of money as reimbursement due to some lacking of documentation. I would like to suggest that they need to focus on the customer, also they need to enhance their diversity across all geographical location.
    Was this review helpful? 1
    , gurgaon
    Reviewed on Mar 18, 2017
  • Chola Ms Health Insurance
    "Fantastic"
    0.5 4.0/5 "Great!"
    I do have the health insurance policy with the Cholamandalam general insurance company and am having it from the last six years of time. Response is very good with them and the medical coverage is around 5 lakh Rupees for myself , family.
    Was this review helpful? 0
    , salem
    Reviewed on Feb 25, 2016
  • Chola Ms Health Insurance
    "Satisfied.."
    0.5 4.0/5 "Great!"
    The executives are coming to our office and doing needful. I am getting this health insurance for my parents as well. Yearly the medical coverage is three lakhs. Death coverage is about 45lakhs. All the diseases are being covered by Cholamandalam health insurance.
    Was this review helpful? 0
    , bangalore
    Reviewed on Jan 13, 2016
  • Chola Ms Health Insurance
    "Health insurance"
    0.5 3.0/5 "Satisfactory"
    Chola mandalam health insurance has offered me some policy papers. I dont have claim experience. I am supposed to pay rs 6000 in one year, Every year I had to renew it and towards the end they have offered me around 2 lakhs medical coverage for my health. There is no drawback no issues
    Was this review helpful? 1
    , mumbai
    Reviewed on Nov 19, 2015
  • Chola Ms Health Insurance
    "Satisfactory"
    0.5 4.0/5 "Great!"
    My health insurance is from Cholamandalam general insurance. It is a corporate insurance. I have a coverage for my family and my parents as well. I also had a claim experience. The process was smooth. It was a cashless benefit. I only had to pay 1 to 2K for the mandatory charges.They have a connect with all the major hospitals.
    Was this review helpful? 0
    , bangalore
    Reviewed on Nov 04, 2015
  • Chola Ms Health Insurance
    "Get ayurvedic treatment .."
    0.5 5.0/5 "Blown Away!"
    As due the reason of low coverage I have dropped the health insurance with other insurance company. Premium is fine but coverage amount is not reasonable. Ayurvedic treatment is too included and this is good benefit. We can get treatment in Ayurvedic hospitals as Cholamandalam General Insurance is good.
    Was this review helpful? 0
    , pune
    Reviewed on Oct 28, 2015
  • Chola Ms Health Insurance
    "Taken through Company "
    0.5 5.0/5 "Blown Away!"
    My company will pay for the premium amount on my health insurance policy which is from CHOLAMANDALAM GENERAL INSURANCE. For the past four years I am holding this policy which will covers all my family members in it. Last year I made a claim for my spouse pregnancy.
    Was this review helpful? 0
    , new delhi
    Reviewed on Oct 24, 2015
  • Chola Ms Health Insurance
    "Great Experience..."
    0.5 5.0/5 "Blown Away!"
    I had a company provided health insurance from cholamandalam insurance. I was informed that I can claim up to 1lakh. I had a good claim experience. To avail the service, I just gave my insurance number. They took care of the process, I had no paper works, It was easy to claim.
    Was this review helpful? 0
    , mysore
    Reviewed on Sep 09, 2015
  • Chola Ms Health Insurance
    "Average"
    0.5 1.0/5 "Really Bad"
    I had the bad experience with the Cholamandalam general insurance company. I had claim experience with them like I had submitted all the documents with them but in my office they sent those documents in late, so i dint get any benefits from them.
    Was this review helpful? 0
    , coimbatore
    Reviewed on Sep 09, 2015
  • Chola Ms Health Insurance
    "Excellent"
    0.5 5.0/5 "Blown Away!"
    I am having the health insurance with the Cholamandalam insurance company. Its been provided by my employer. The services are good with them and I dont have any claim experience with them. They have given the maximum reimbursement as 1.5 lakhs in my office. Cashless treatments is not with them thats the drawback with them.
    Was this review helpful? 0
    , chennai
    Reviewed on Aug 29, 2015
  • Chola Ms Health Insurance
    "Good plan "
    0.5 4.0/5 "Great!"
    I have been using this health Insurance with CHOLAMANDALAM Insurance for last 4-5years.The customer service provided was really good and the executives are guiding the customer in good manner.They do offer a coverage amount of 2Lakh in this Insurance.They have several network hospitals in this insurance.
    Was this review helpful? 0
    , kanpur
    Reviewed on Aug 13, 2015
  • Chola Ms Health Insurance
    "Satisfied..."
    0.5 4.0/5 "Great!"
    Cholamandalam general insurance is good for health insurance and it was opened by my company. This is actually a family floater and overall the medical coverage is 1.5lakhs. Network hospitals are wide in cities. Whatever the issues we have, just our HR is taking care but getting mails from Cholamandalam.
    Was this review helpful? 0
    , chennai
    Reviewed on Jun 30, 2015
  • Chola Ms Health Insurance
    "Very good"
    0.5 4.0/5 "Great!"
    Its very good and time consuming they came to my place and explained about the things and they filled the forms and explained in detail about the accidental insurance the total amount is 10 lakhs and yearly we pay 4000 for 5 years and its for me and my family
    Was this review helpful? 1
    , nagpur
    Reviewed on Jul 08, 2014
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