Bharti AXA General Insurance Customer Care

Prospective and current customers of Bharti AXA General Insurance can reach the insurer for any queries or grievances through the specified contact numbers or email ID. Customers can also write to the insurer’s corporate office or branch office.

Bharti AXA has a general insurance sector that provides over 50 products to rural, commercial, and retail customers. This firm is a joint venture between AXA business Group and Bharti Enterprises operating in India. Their products include two-wheeler insurance, car insurance, health insurance, third-party motor liability insurance, travel insurance, etc.

The Two Major Health Insurance Plans:

Bharti AXA offers two plans under their health insurance sector.

  • Smart Super Health Insurance Policy
This policy provides a wide coverage, starting from Rs.5 lakh and extending upto Rs.1 crore. This policy allows the policyholder to avail a good hospital room while undergoing treatment, without capping on room rent. It provides coverage for Pre-Hospitalization of 60 days and Post-Hospitalization of 90 days. This plan also provides an option to restore the insured sum after the the amount has been exhausted completely. This plan provides maternity benefits and No-Claim Bonus too. The plan also and Organ Donor expenses. This policy offers a choice between Critical Illness Cover and Hospital Cash.
  • Smart Health Insurance Policy

This policy’s coverage is upto Rs.5 lakh and provides a renewal discount of up to 25% if no claims have been made. This plan has a built-in Critical Illness Cover and in case of critical illness, the plan offers a Dread Disease Rider.

Bharti AXA Customer Care:

Prospective or existing customers can use the below provided numbers and email id to get in touch with the customer care team for getting their queries or grievances resolved.

To buy insurance - 080-49010222

To renew insurance or/and register any grievance - 1800-103-2292 (Toll free)

To claim insurance - 080-49123900

Email Id:

To get more information on the procedure of registering a complaint or filing a grievance, log onto

Bharti AXA Office Addresses:

One could also write to the below addresses or get in touch with them via the phone numbers provided:

  • Mumbai - Corporate Office:

102, First Floor, Raheja Titanium,

Off Western Express Highway,

Goregaon East, Mumbai, Maharashtra, 400063

Phone number: 022-4918 1500/022-4918 1600

  • Bangalore Office:

1st Floor, The Ferns Icon Building,

Survey No.28, Doddanekundi,

Outer Ring Road, Marathahalli, Bangalore - 560037

Phone number: 080 4026 0685

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