Acko General Insurance Limited was founded in 2016 as the first digital insurer in India. This fast-growing insurance provider has adapted to technological innovations in the last three years, resulting in minor changes.
Acko General Insurance moved insurance online, minimised the associated documentation, and created cost-effective and comprehensive insurance products. The insurance company provides a variety of health insurance plans to meet a diverse range of people's requirements. Customers can choose from a host of affordable health insurance plans.
The general inclusions or coverages of Acko Health Insurance are as follows:
Here are the conditions that are not covered by Acko Health Insurance plans:
Acko Health Insurance enables you to make a claim in two ways: cashless claim and reimbursement claim.
1. Cashless Claim:
Cashless health insurance allows you to make medical bill payments directly to the hospital through Acko Health Insurance. You must be hospitalised at one of the network hospitals included by the insurance company in order to receive this benefit, and you may claim up to the sum insured. To raise a cashless claim, follow the steps mentioned below:
Step 1: Go to the hospital’s insurance help desk and give your policy card.
Step 2: Start your cashless claim by filling out a pre-authorisation form.
Step 3: If your claim is approved, your claim will be settled with the hospital after taking your deductibles into account.
Step 4: You can make a reimbursement claim if your cashless claim was rejected.
A reimbursement claim is a type of claim settlement you need to pay the hospitalisation/medical bills for the treatment you received. Acko Health Insurance will reimburse this amount when you raise a reimbursement claim after discharge.
Here are the steps to follow in case of a reimbursement claim:
Step 1: Notify Acko Health Insurance about the hospital and medical treatment.
Step 2: Utilize medical care at the hospital of your preference.
Step 3: Pay off all hospital bills.
Step 4: Obtain original hospital records, including medical bills, diagnostic and laboratory reports, the discharge summary, etc.
Step 5: Fill out the health insurance claim form completely by downloading it from the official website of Acko Health Insurance.
Step 6: Make sure the hospital signs and seals all the documents.
Step 7: Make a reimbursement claim online or via email.
Step 8: Submit the health insurance claim form and supporting documents.
Upon approval, your claim will be settled based on the policy’s terms and conditions. In case your claim is rejected, Acko Health Insurance will notify you stating the reason for the same.
The documents required to claim Acko Health Insurance are listed below:
Note: The documents need to make a claim may differ based on the circumstances.
You can renew your Acko Health Insurance plan by following these steps:
Step 1: A renewal notification will be sent to your registered email address.
Step 2: Click on the payment link for renewing the policy.
Step 3: Complete the payment.
Step 4: The renewed policy will be sent to you within 24 hours of making the payment.
The different types of Acko Health Insurance plans are mentioned in the table below:
Type of Plan | Sum Insured |
10L ACKO Platinum Plan | Rs.10 lakh |
10L ACKO Platinum Super Top-up Health Insurance | Rs.10 lakh |
25L ACKO Platinum Plan | Rs.25 lakh |
25L ACKO Platinum Super Top-up Health Insurance | Rs.25 lakh |
50L ACKO Platinum Plan | Rs.50 lakh |
50L ACKO Platinum Super Top-up Health Insurance | Rs.50 lakh |
1 Cr. ACKO Platinum Plan | Rs.1 crore |
1 Cr. ACKO Platinum Super Top-up Health Insurance | Rs.1 crore |
Unlimited ACKO Platinum Plan | Unlimited |
Unlimited ACKO Platinum Super Top-up Plan | Unlimited |
The benefits associated with Acko Health Insurance are listed below:
Yes, you can add any individual as a nominee under Section 39 of the Insurance Act of 1938.
The grace period under your health insurance policy is 30 days. If claims are filed during these 30 days, they will be rejected. The policy will expire if you don't renew it within the grace period.
Yes, you are allowed to have multiple health insurance policies.
A medical test is mandatory for policyholders over the age of 45 years.
Yes, you can renew your Acko Health Insurance plan online.
To file a reimbursement claim, you will need a duly signed claim form, medical bills, original medical bills, payment receipts, and a discharge summary.
If you do not notify your insurer about your claim within the time frame stated, your claim is likely to be rejected.
You may file as many claims as you like throughout the term of the policy. The total amount of the claims, however, should not be greater than the sum insured. Out-of-pocket expenses would be incurred if the total claim amount is more than the sum insured.
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