A "low interest" loan shouldn't mean you have very little interest in paying it back!
  • Indian Bank Home Loan Customer Care

    Toll-Free Number 1800425000000

    Indian Bank Customer Care IVR Manual

    Call 1800 425 00 0000. Here is the process that will help you connect with the bank in case of a query or an issue.

    1. As soon as the call is connected, you will hear a welcome message from the bank.

    2. You will need to press 1 for English, 2 for Hindi, 3 for Tamil, 4 for Telegu, 5 for Kannada, and 6 for Malayalam.

    3. After selecting that language that is suitable for you, you can choose from the following options:

    • If you have a savings account, press 1
    • If you have a current account, press 2
    • If you want to speak to a customer care executive, press 9

    4. You can also contact or write to the nodal officers for customer complaints and redressal.

    Note: You can click on this link below to know about the details of nodal officers at zonal levels

    Other Ways to Contact Indian Bank Officials

    • Email: ibhocustomerservice@indianbank.co.in
    • Corporate Office Number: 044 28134300
    • Write to the bank at: PB No: 5555, 254-60, Avvai Shanmugam Salai, Royapettah, Chennai – 600014

    Points to Remember

    Some important points that you need to know when it comes to contacting Dhanlaxmi customer care centre:

    • Phone banking services are available 24x7
    • No registration is required to avail phone banking services

    Redressal of Complaints and Grievance System

    If you need to raise a complaint with the bank, you can contact:

    Chief Vigilance Officer,
    254-60, Avvai Shanmugam Salai,
    Royapettah, Chennai – 600014

    Email: hovigilance@indianbank.co.in

    List of Nodal Officers of Indian Bank

    Nodal Officers for Customer Service and Grievance Redressal:

    Designation Office Address Email
    General Manager
    Indian Bank, Head Office, No. 66, Rajaji Salai Chennai – 600 001
    Internal Ombudsman
    Indian Bank, Head Office, No. 66, Rajaji Salai Chennai – 600 001

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