A "low interest" loan shouldn't mean you have very little interest in paying it back!
  • Indian Bank Home Loan Customer Care

    Toll-Free Number 1800425000000
    18004254422

    Indian Bank Customer Care IVR Manual

    Call 1800 425 00 0000. Here is the process that will help you connect with the bank in case of a query or an issue.

    1. As soon as the call is connected, you will hear a welcome message from the bank.

    2. You will need to press 1 for English, 2 for Hindi, 3 for Tamil, 4 for Telegu, 5 for Kannada, and 6 for Malayalam.

    3. After selecting that language that is suitable for you, you can choose from the following options:

    • If you have a savings account, press 1
    • If you have a current account, press 2
    • If you want to speak to a customer care executive, press 9

    4. You can also contact or write to the nodal officers for customer complaints and redressal. Mentioned below are the details of nodal officers:

    Name Designation Contact details Email
    A.Ramu General Manager 044- 28134136 nodalofficer@indianbank.co.in
    Sri. Selvaraj K Internal Ombudsman 044- 28134435 io@indianbank.co.in

    Note: You can click on this link below to know about the details of nodal officers at zonal levels

    Other Ways to Contact Indian Bank Officials

    • Email: ibhocustomerservice@indianbank.co.in
    • Corporate Office Number: 044 28134300
    • Write to the bank at: PB No: 5555, 254-60, Avvai Shanmugam Salai, Royapettah, Chennai – 600014

    Points to Remember

    Some important points that you need to know when it comes to contacting Dhanlaxmi customer care centre:

    • Phone banking services are available 24x7
    • No registration is required to avail phone banking services

    Redressal of Complaints and Grievance System

    If you need to raise a complaint with the bank, you can contact:

    Chief Vigilance Officer, Sudhakar R Iyer, 254-60, Avvai Shanmugam Salai, Royapettah, Chennai – 600014, Email: hovigilance@indianbank.co.in

      

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