|SMS Banking||SMS ‘Home’ to 56677|
|Online form to register complaints||Indiabulls Contact Us Page/|
|Postal address||Indiabulls House, 448-451, Udyog Vihar, Phase V – Gurugram, Haryana – 122 001|
These are some useful points to keep in mind when contacting the Indiabulls customer service centre:
1. The customer service team will be available from 9 a.m. to 6 p.m., Monday through Saturday, with 2nd and 3rd Saturdays and public holidays being an exception.
2. Indiabulls has 3 levels of grievance redressal in order to ensure that your issue is resolved in a timely and effective manner. These are the 3 levels:
The General Manager, Nodal Officer, Grievance Redressal, Indiabulls Housing Finance Ltd., 422 B, Udyog Vihar, Phase IV, Sector 18, Gurugram, Haryana – 122 015
3. For faster resolution, it would be helpful to mention your registered email address and mobile number.
4. When submitting a complaint online in the message box on any of the grievance redressal forms, it would be helpful to mention your lead ID or home loan application number.
To register a complaint directly, you can visit the Indiabulls branch nearest to you or call them on the numbers given below. These branches open between 9:30 am and 10:00 am. These are the addresses in the major cities across India:
|New Delhi (Lajpat Nagar)||+01141059816|
These are the services that you can get access to or information on through the helpline number:
You will be asked for the pin code of your current address when you want to apply for a home loan through the phone banking service.
You would need to know the pin code of your current address.
To know the details of your existing loan request, you only have to provide your registered mobile number on the IVR.
English and Hindi language options are available on the IVR in the phone banking service.
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