A "low interest" loan shouldn't mean you have very little interest in paying it back!
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    • HSBC Bank Home Loan
      "Best bank ever I have come up"
      0.5 5.0/5 "Blown Away!"
      I had taken a home loan with HSBC and it was during the year 2004. They took around 15 days of time to disburse my housing loan. The response, customer support is really good and it is very much prompt too because they do provide very good service to customers. The rate of interest charged by them is very much nominal and it was as per government norms. They take care of each and every product because whenever there is a change in the rate of interest they used to give a call and inform about the charges and their service comes to us at free of cost.
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      , navi mumbai
      Reviewed on May 13, 2017
    • HSBC Bank Home Loan
      "Good "
      0.5 4.0/5 "Great!"
      I took the housing loan with HSBC and their interest rate is around 8.6%. The loan amount got disbursed to my account within a month of time from the inquired date, also it has been delayed from my end only. Processing charges charged were very much nominal with them.
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      , mumbai
      Reviewed on Feb 27, 2017
    • HSBC Bank Home Loan
      "Fantastic experience of HSBC Home Loan"
      0.5 5.0/5 "Blown Away!"
      For the first time i expereienced digital banking at doorstep. perfect clarity, perfect communication and perfect co-ordination. The job done by HSBC is awesome. They are very fast, faster than what you think. There product is best in market. One can go blindly
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      , pune
      Reviewed on Oct 08, 2016
    • HSBC Bank Home Loan
      "Good"
      0.5 3.0/5 "Satisfactory"
      A big plus of HSBC is they were offering a housing loan with zero processing fee. Interest rate was higher with HSBC though. , I had raised a request online. However one of my friend suggested that SBI is much better than HSBC therefore I had cancelled that. It was before 6 to 7 months I had placed a request online.
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      , mumbai
      Reviewed on Sep 08, 2016
    • HSBC Bank Home Loan
      "Excellent"
      0.5 5.0/5 "Blown Away!"
      I have closed the home loan with the HSBC bank and am having the very good experience with them because they are good in every aspects. Customer service is an excellent one and I was with them for thirteen years of time with two home loan.
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      , bangalore
      Reviewed on Apr 16, 2016
    • HSBC Bank Home Loan
      "Rates are good but system & process is too slooow"
      0.5 3.5/5 "Pretty good"
      I opted for Home Loan for HSBC Bank and while was happy with rates (just few bps higher than SBI Home Loan which was having best rates across) and overall process I found them too be too slow. Luckily my Sales Person was good but even then overall it was slow process. So pls bear that in mind. Once all done, had to go to Fort Branch (I took in Mumbai) to their bank and followed by visit to their lawyer wherein original documents are deposited. The EMIs for HSBC Bank can only be paid from their own Savings Account.. this was another hassle as had to open SA with them. Further unlike other home loan banks like HDFC Bank etc which process pre-payment from same date as date of request along with payment instrument say cheque / DD / funds, HSBC is too slow and would say shrewd. They have TAT of 4-6 days and they credit after that only. This is a loss and not ethical.
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      , mumbai
      Reviewed on Apr 01, 2016
    • HSBC Bank Home Loan
      "Need more grace time like SBI Bank..."
      0.5 2.5/5 "Just OK"
      I approached HSBC Bank for an Home loan. Their customer service people were very polite. The thing is rate of interest part and they offered 11.5%. But their loan process was quick. Pre closure charges and late penalty charges are higher side. But sbi bank have some grace time like 2months.
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      , coimbatore
      Reviewed on Mar 05, 2016
    • HSBC Bank Home Loan
      "Poor"
      0.5 2.0/5 "Expected more"
      I took the home loan with hsbc bank . The customer service is very poor and response time is also very poor. They do not want to help the customer. Interest rate are also not very competitive . The processing time of loan is TDS.
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      , gurgaon
      Reviewed on Feb 03, 2016
    • HSBC Bank Home Loan
      "good disbursment"
      0.5 5.0/5 "Blown Away!"
      It was the staff home loan from hsbc bank the process was good and interest rate was 1% less than the market rate and the processing fee was 0%..Pretty much documents were collected for the process and within 15 days the loan was disbursed.
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      , pune
      Reviewed on Dec 17, 2015
    • HSBC Bank Home Loan
      "Not bad..."
      0.5 3.0/5 "Satisfactory"
      I have taken Home loan from HSBC Bank. They were quiet delay while during the process. I was unable to make the repayment. I had bad experience with them. But Mr vinoth guided me well. Finally I made the payment with charges and closed that loan.
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      , coimbatore
      Reviewed on Nov 24, 2015
    • HSBC Bank Home Loan
      "Very good"
      0.5 5.0/5 "Blown Away!"
      My relationship Manager was there with HSBC bank as my account was there as well , therefore I got my home loan transferred to HSBC . I transferred my loan from DHFL to HSBC. The rate of interest they have offered was amazing, the execution part was good. I have just the transferred the loan within 30 days of time and it was done.
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      , mumbai
      Reviewed on Nov 23, 2015
    • HSBC Bank Home Loan
      "Very Good services"
      0.5 4.0/5 "Great!"
      I have taken a smart home loan from HSBC Bank. The services was good. It was a pre approved loan. They offered a good rate of interest. The processing fees was reasonable. It been 15 years now that I have taken my loan from them
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      , pune
      Reviewed on Nov 04, 2015
    • HSBC Bank Home Loan
      "Best Bank with Best service "
      0.5 4.0/5 "Great!"
      Being a employee of HSBC Bank I have got better rate for this Home loan which is around 9.7%.I am really happy with the service provided by HSBC.The customer service is very fast in response and they provide active follow up within 48hours.They do apply nil charges for the employee of Bank.
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      , pune
      Reviewed on Sep 26, 2015
    • HSBC Bank Home Loan
      "Good!!!"
      0.5 5.0/5 "Blown Away!"
      Hsbc is good bank. Was upto the mark. Documentation was goos a person came to resident and collected the document. I am yet to receive my home loan, I will get it in a week. Interest rate was 9.6% which is good. The processing fee is less than other banks. Customer â??s service was good.
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      , thane
      Reviewed on Jun 22, 2015
    • HSBC Bank Home Loan
      "Good "
      0.5 5.0/5 "Blown Away!"
      I had a fantastic experience with HSBC while getting this home loan.The customer service provided was really good and the interest rate offered was around 9.75%.They donâ??t collect any hidden charges from the customer and they do value there customers which is appreciable.
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      , thane
      Reviewed on May 28, 2015
    • HSBC Bank Home Loan
      "Good Experience!!"
      0.5 5.0/5 "Blown Away!"
      My experience with HSBC Bank was good for the home loan I have taken. The best part about the bank is that there is no processing fee charged and also the rate of interests charged was nominal. In addition to it their processing is very fast. My loan got disbursed within 7 to 10 days without any hassle.
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      , pune
      Reviewed on Mar 19, 2015
    • HSBC Bank Home Loan
      "Faster approval!!"
      0.5 4.0/5 "Great!"
      I personally visited HSBC, through which a single executive was appointed, she was taking care of the whole home loan process. I would like to appreciate for the job done by Shruthi. I did like the TAT where I was able to get the approval of top up loan.
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      , chennai
      Reviewed on Feb 05, 2015
    • HSBC Bank Home Loan
      "Satisfactory"
      0.5 5.0/5 "Blown Away!"
      As I hold my salary account with HSBC, it was faster approval done by HSBC. Documentation part would all be easier.Its 10.10% interest rate which is a competitive rate. Mostly, within few days, home loan gets disbursed. One of the best is the processing fees gets waived off.
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      , mumbai
      Reviewed on Jan 27, 2015
    • HSBC Bank Home Loan
      "MELODY KHAV KHUD JAN JAV "
      0.5 5.0/5 "Blown Away!"
      I WRITE "MELODY KHAV KHUD JAN JAV " YES I HAVE TAKEN HOME LOAN FROM HSBC BANK AND THE SERVICE I RECEIVED FROM BANK IS REALLY DIL KHUS "SERVICE . WHAT YOU THINK THEY OFFER LIKE 5 STAR HOTEL MENU AND THAT TOO HOME SERVICE .. I 100 % RECOMMEND HSBC BANK FOR HOME LOAN AND BANK ACCOUNT ALSO .. SANJAY SHELAT
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      , ahmedabad
      Reviewed on Dec 24, 2014
    • HSBC Bank Home Loan
      "Quite flexible"
      0.5 4.0/5 "Great!"
      As I work with HSBC, It was quite flexible to get the home loan however in terms of documentation, processing, its the same like other banks. They gave me 9.7% as the interest rate and there is no partial payment option. I liked the transparency which was there.
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      , bangalore
      Reviewed on Nov 22, 2014
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    HSBC Bank Home Loan Customer Care is Rated as "Excellent!" by 26 Users

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    HSBC believes in ensuring the best of customer care, along with top services being offered. If you are unhappy with the service or have a complaint regarding a product or an executive at HSBC, you can approach the bank in the following ways:

    HSBC Toll Free Numbers:

    HSBC Premier (Toll Free) 1800 266 3456 or 1800 103 4722
    HSBC Advance (Toll Free) 1800 267 3456 or 1800 102 2208
    Personal Banking 1860 266 2667 or 1860 500 2255

    Contact HBSC Bank Customer Care:

    You can make an online complaint on the HSBC website, by dropping in your details along with the complaint.

    You can also call customer care over the phone.

    Customers can send in their written complaints to [email protected]

    Customers can also write to the manager of the customer care department at the following address:

    The Manager

    Customer Care Centre,

    The Hongkong and Shanghai Banking Corporation Limited

    Rajalakshmi, No 5 & 7

    Cathedral Road

    Chennai – 600086

    Perfect Home Loan Deals for you

    Contact HSBC Bank Branch Manager:

    You can always get in touch directly with the branch manager of the branch closest to you to report your incident.

    The Customer Care of HSBC responds within 10 days.

    Escalation Level 1:

    If there is no response, the next step would be to send in your written complaint to the Regional Nodal Officer with the reference number, along with your loan account number. The Nodal Officer’s office can be reached between 9:30am to 6pm between Mondays to Friday.

    HSBC Bank Contact Number +914445941217/ +914433401217/ +914439111217
    HSBC Bank Fax Number +9104430134046

    Escalation Level 2:

    If the response received is dissatisfactory or delayed further, you can write to the Chief Nodal Officer at:

    Chief Nodal Officer

    Chief Nodal Officer

    The Hongkong and Shanghai Banking Corporation NESCO - IT Park Bldg 3,

    9th Flr, Nesco Complex,

    Western Express Highway, Goregaon (East)

    Mumbai - 400063

    You can also send your complaint in an email to [email protected]

    For further action, customers are advised to contact the Banking Ombudsman.

    Display of any trademarks, tradenames, logos and other subject matters of intellectual property belong to their respective intellectual property owners. Display of such IP along with the related product information does not imply BankBazaar’s partnership with the owner of the Intellectual Property or issuer/manufacturer of such products.

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