A "low interest" loan shouldn't mean you have very little interest in paying it back!
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    We found 43 Home Loan Customer Care

    Bank Name
    Interest Rate Range
    Processing Fee Range
    Loan Amount
    Tenure Range
    8.6% - 8.95% Floating
    Up to 0.5% (min. ₹5900) One time fee
    5L Min
    1-30 Years
    Response Time Within 30 minutes
    Rs.5,000 Amazon voucher free
    What you'll love
    Documents
    Perks
    Fees & Charges
    Good to Know
    Eligibility Criteria
    8.40% - 8.85% Floating
    0.5% (max. ₹11,800) One time fee
    5L - 10Crs
    3-30 Years
    Response Time Within 30 minutes
    Rs.5,000 Amazon voucher free Paperless Approval Option Available
    What you'll love
    Documents
    Perks
    Fees & Charges
    Good to Know
    Eligibility Criteria
    8.35% - 8.60% Floating
    Up to 0.5% (max. ₹11,800) One time fee
    5L - 10Crs
    1-30 Years
    Response Time Within 30 minutes
    Rs.5,000 Amazon voucher free
    What you'll love
    Documents
    Perks
    Fees & Charges
    Good to Know
    Eligibility Criteria
    8.40% - 10.05% Floating
    Up to 0.5% One time fee
    2L - 3Crs
    1-30 Years
    Response Time Within 30 minutes
    Rs.5,000 Amazon voucher free
    What you'll love
    Documents
    Perks
    Fees & Charges
    Good to Know
    Eligibility Criteria
    8.35% - 9.25% Floating
    0.50% (min. ₹10,000) + applicable tax
    12L - 5Crs
    1-20 Years (10 yrs plot loan)
    Response Time Within 30 minutes
    Rs.5,000 Amazon voucher free
    What you'll love
    Documents
    Perks
    Fees & Charges
    Good To Know
    Eligibility Criteria
    8.35% - 11.75% Fixed/Floating
    0.50% (min. ₹10000) One time fee
    5L - 10Crs
    1-30 Years
    Response Time Within 30 minutes
    What you'll love
    Documents
    Perks
    Think about
    Fees & Charges
    Good to Know
    Eligibility Criteria
    8.25% Floating
    5,000 + applicable tax One time fee
    40L - 5Crs
    1 - 25 Years
    Response Time Within 30 minutes
    What you'll love
    Documents
    Perks
    Fees & Charges
    Good to Know
    Eligibility Criteria
    11.5% - 13% Floating
    2% One time fee
    25L - 3Cr
    1-20 Years
    Response Time Within 30 minutes
    What you'll love
    Documents
    Perks
    Fees & Charges
    Good To Know
    Eligibility Criteria
    8.55% - 8.99% Floating
    ₹5,000 to ₹10,000 + applicable tax One time fee
    20L - 10Crs
    1-30 Years
    Response Time Within 30 minutes
    Rs.5,000 Amazon voucher free
    What you'll love
    Documents
    Perks
    Think about
    Fees & Charges
    Good to Know
    Eligibility Criteria
    10.67% Floating
    1% One time fee
    5L - 5Crs
    1-30 Years
    Response Time Within 30 minutes
    What you'll love
    Documents
    Perks
    Fees & Charges
    Good to Know
    Eligibility Criteria
    8.55% - 8.65% Floating
    0.5%
    20L - 10Crs
    1-30 Years
    Response Time Within 30 minutes
    Rs.5,000 Amazon voucher free
    What you'll love
    Documents
    Perks
    Fees & Charges
    Good To Know
    Eligibility Criteria
    8.6% - 8.95% FIXED:3 years,FLOATING Thereafter
    Up to 0.5% (min. ₹5900) One time fee
    5L Min
    1-30 Years
    Response Time Within 30 minutes
    Rs.5,000 Amazon voucher free
    What you'll love
    Documents
    Perks
    Fees & Charges
    Value Adds

    Home Loan Customer Care is Rated as "Great!" by 22989 Users

    Fees & Charges

    Promised Interest Rate

    Customer Service

    Responsiveness

    Home Loan BYTES FROM OUR KITCHEN

    Overview:

    A home loan is one of the most sophisticated loan instruments in the market today. Owing to the long repayment tenure involved, you will need intermittent access to customer service for multiple issues/queries. All banks and HFCs (Housing Finance Companies) maintain quality customer service centeres manned by representative with intense knowledge on various home loan products offered. They even have access to your account details to help you instantly when you call.

    Apart from phone service, customer care for home loans can also be accessed by means of other channels such as email, chat service and SMS. Customer service for home loans is available during standard banking hours or from morning until evening though there are lenders who maintain round the clock service. Some of them even maintain a toll free phone number dialable from anywhere in the world while some provide access to customer service via standard numbers with STD code. Based on the reach of the lender, services may also be offered in multiple languages along with English and Hindi.

    Below are some of the services you can avail from the customer service wing of the bank with regard to new and existing home loans.

    • To get real time update on loan application status over the phone and make changes to the application.
    • To get information on the loan account such as EMI amount, due date, outstanding balance, next loan release date and others.
    • To make changes to the loan account such as personal information, request for due date change, switches between interest rate types and more.
    • For requesting loan account statements and other related documents.

    All Bank & Housing Finance Institutions Details:

    Browse bank wise customer care details for credit card support in India.

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  • Home Loan Customer Care Reviews

    • Bank Bazaar Customer Support
      "Best"
      0.5 4.0/5 "Great!"
      Bankbazaar.com is good one and also I have got some other products through them. I would like to say that the online portal of the Bankbazaar.com is easy to access. Service aspects and other things are also a good one with the Bankbazaar.com.
      Was this review helpful? 0
      , coimbatore
      Reviewed on Aug 22, 2017
    • Punjab National Bank Home Loan
      "Need to improve"
      0.5 2.0/5 "Expected more"
      My experience was good one with the PNB housing finance limited but at the final state there were some delays. They have changed the rate of interest after some time. Customer service with the PNB housing finance limited was okay like they have taken three months to complete the process.
      Was this review helpful? 0
      , coimbatore
      Reviewed on Aug 22, 2017
    • Allahabad Bank Home Loan
      "Excellent interest rate"
      0.5 4.0/5 "Great!"
      I have taken a homeloan from ALLAHABAD bank and its been one and a half years. They gave me the amount what I applied for. I am paying it back with an interest rate 9.5% have to pay it for 117 months, and provided me with the pre closure option....
      Was this review helpful? 0
      , chennai
      Reviewed on Aug 22, 2017
    • Bank Bazaar Customer Support
      "EXCELLENT"
      0.5 5.0/5 "Blown Away!"
      I like the website of Bankbazaar as it has many filters and one can be flexible about the requirement and choose the bank that suits them the best the executive communicated on time and there was no delay from the start to the end. There were follow ups as well and the coordination was perfect in all
      Was this review helpful? 0
      , ahmedabad
      Reviewed on Aug 22, 2017
    • Punjab National Bank Home Loan
      "GOOD SERVICE"
      0.5 4.0/5 "Great!"
      I got the home loan from the PNB housing finance limited and my experience with them was reallly a good one for me and the rate of interest was around 8.50% .The loan amount got disbursed to my account within 15 TO 20 days, but the customer service is not upto the mark I have receieved all the dosumnts from them but stil i have not receieved the welcome letter from them
      Was this review helpful? 0
      , ahmedabad
      Reviewed on Aug 22, 2017
    • review Home Loan
      "Excellent Service"
      0.5 5.0/5 "Blown Away!"
      I have purchased an independent house total cost Rs. 24 lakhs, Canfin home have sanctioned the amount of Rs. 13 lakhs but I need Rs.19 lakhs extra. Interest rate was high in Can fin homes, hence I am planning to do balance transfer with ICICI bank.
      Was this review helpful? 0
      , jodhpur
      Reviewed on Aug 22, 2017
    • Bank Bazaar Customer Support
      "EXCELLENT"
      0.5 5.0/5 "Blown Away!"
      I received a lot of follow up calls. Coming to the website, it was very much understandable it is easy for one to use it and it is very much understandable. It is very easy to process my loan application through bank bazaar and their executives were very much responsive.
      Was this review helpful? 0
      , thrissur
      Reviewed on Aug 22, 2017
    • HDFC Limited Home Loan
      "AVERAGE"
      0.5 3.0/5 "Satisfactory"
      It was really a good experaince, the bank had asked me only a very few necessary documents for the loan process they have offered me rate of interest 8.35%. No troubles in getting the loan. As I had taken a home loan the verification process took some time and got disbursed in two months it was a really a good experience the loan amount I had applied for 35 lakhs received only 29 lakhs, anyways I am okay with that.
      Was this review helpful? 0
      , thrissur
      Reviewed on Aug 22, 2017
    • Bank Bazaar Customer Support
      "GOOD SERVICE"
      0.5 4.0/5 "Great!"
      Bank bazaar.com is really good and they helped me a lot on my home application. I found the right product on right time with the great support of Bank Bazaar Whenever I place my request for the financial products they immediately call and suggest good products and this is not my first experaince applying in bank bazaar, I have already applied for credit card as well
      Was this review helpful? 0
      , new delhi
      Reviewed on Aug 22, 2017
    • Punjab National Bank Home Loan
      "GOOD SERVICE"
      0.5 4.0/5 "Great!"
      I am having the home loan with the PNB HFL and the interest rate is around 8.5% and the loan amount got disbursed on time itself. Processing charges were also a fine one for me tenured is for 20 years. Response was also very good and everything went in the fine way
      Was this review helpful? 0
      , new delhi
      Reviewed on Aug 22, 2017
    • Tata capital Home Loan
      "Customer friendly"
      0.5 4.0/5 "Great!"
      I purchased an apartment from the builder, TATA Capital gave me better interest rate and satisfactory home loan amount as per my request. I took the amount of Rs. 30 lakhs, there were some processing fee applicable, but it was nominal. I took the loan for the tenure of 20 years with an EMI of Rs.16,000.
      Was this review helpful? 0
      , mumbai
      Reviewed on Aug 22, 2017
    • Bank Bazaar Customer Support
      "GOOD SERVICE"
      0.5 4.0/5 "Great!"
      It was a good experience from Bankbazaar.com they helped me to get the loan through with HDFC ltd and I had received an immediate response from bankbazaar on my home loan application they have co ordinated very well with me.I would like to say that the response is very good with the Bankbazaar.com also this is my first experience that I had with bankbazaar.com.
      Was this review helpful? 0
      , vadodara
      Reviewed on Aug 22, 2017
    • HDFC Limited Home Loan
      "GOOD SERVICE"
      0.5 4.0/5 "Great!"
      My home loan is from HDFC Ltd and the process for it was done as how I needed it. I got the funds on time and it was a smooth process for me. There were no much of difficulties faced. The rate of interest and charges were nominal like around Rate of interest thy have offered me is 8.5%. The after loan services has also been convenient.
      Was this review helpful? 0
      , vadodara
      Reviewed on Aug 22, 2017
    • Bank Bazaar Customer Support
      "Highly satisfactory"
      0.5 4.0/5 "Great!"
      Bankbazaar.com service and the pro activeness were very good, also am using it from the last two years of time. Services aspects are really quite proactive to done with the follow up. Website of the Bankbazaar.com is also user friendly too.
      Was this review helpful? 0
      , pune
      Reviewed on Aug 22, 2017
    • ICICI Bank Home Loan
      "Need to improve"
      0.5 1.0/5 "Really Bad"
      I did not go ahead with the ICICI bank for the home loan because of my personal reason. The response and other things were really good. Customer service was not fine one. Response was also not really a good one with the ICICI bank for the home loan, which I had applied.
      Was this review helpful? 0
      , pune
      Reviewed on Aug 22, 2017
    • Bank Bazaar Customer Support
      "HOME LOAN"
      0.5 4.0/5 "Great!"
      It was a good experience and user-friendly interface and hassle-free process after applying all the details at bank bazaar. i would like write more but after getting the full result.. good and appreciative practice. keep it up and improve. Regards
      Was this review helpful? 0
      , palghar
      Reviewed on Aug 22, 2017
    • Bank Bazaar Customer Support
      "Good Service"
      0.5 4.0/5 "Great!"
      Bank bazaar provides me a good services from their end and the representatives of bankbazaar are very helpful in giving the information. It is really easy to get regular followup calls from the executives of bankbazaar which was very helpful for me and it was a good experience with them,
      Was this review helpful? 0
      , bangalore
      Reviewed on Aug 21, 2017
    • Bank Bazaar Customer Support
      "One stop solution for all financial needs"
      0.5 4.5/5 "Excellent!"
      Initially I got response from Bank Bazaar, they have forwarded my home loan request to PNB housing, but one of bank executive was not responded, again they have shared some contact number of the bank, then my deal got closed. Bank Bazaar website is very informative, even a common man can also understand.
      Was this review helpful? 0
      , visakhapatnam
      Reviewed on Aug 21, 2017
    • Punjab National Bank Home Loan
      "They should be transparent in their process"
      0.5 3.5/5 "Pretty good"
      I was not happy with PNB Housing because they were not communicated clearly about the term and condition. I want my tenure to be lesser, but they disclosed about the period after the disbursement, Process was also not streamlined properly, I gave lot of calls to check the status. Other than that everything else is good.
      Was this review helpful? 0
      , visakhapatnam
      Reviewed on Aug 21, 2017
    • Bank Bazaar Customer Support
      "SATISFACTORY"
      0.5 4.0/5 "Great!"
      It was instant response from bank bazaar. When I have connected with bankbazaar they gave fast response. Customer service is really supporting their customers well and they were giving timely response to connect with the bank I am completely satisfied with them.
      Was this review helpful? 0
      , bangalore
      Reviewed on Aug 21, 2017
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