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    We found 37 Home Loan Customer Care
    Bank Name
    Interest Rate Range
    Processing Fee Range
    Loan Amount
    Tenure Range
    8.40% - 10.20% Fixed/Floating
    Up to 0.5% (min. ₹5,900) One time fee
    8L Min
    1-30 Years
    Response Time : Within 30 minutes
    Rs.5,000 Amazon Voucher
    What you'll love
    Documents
    Perks
    Fees & Charges
    Good to Know
    Eligibility Criteria
    8.50% - 8.85% Floating
    0.5% (max. ₹11,800) One time fee
    5L - 10Crs
    3-30 Years
    Response Time : Within 30 minutes
    Rs.5,000 Amazon Voucher 100% PAPERLESS APPROVAL
    What you'll love
    Documents
    Perks
    Fees & Charges
    Good to Know
    Eligibility Criteria
    8.45% - 8.70% Floating
    Up to 0.5% (max. ₹11,800) One time fee
    5L - 10Crs
    1-30 Years
    Response Time : Within 30 minutes
    Rs.5,000 Amazon Voucher
    What you'll love
    Documents
    Perks
    Fees & Charges
    Good to Know
    Eligibility Criteria
    8.45% - 8.70% Floating
    Up to 0.5% One time fee
    2L - 3Crs
    1-30 Years
    Response Time : Within 30 minutes
    Rs.5,000 Amazon Voucher
    What you'll love
    Documents
    Perks
    Fees & Charges
    Good to Know
    Eligibility Criteria
    8.40% - 10.20% Floating
    0.50% PF (For Salaried) to 1%(min.3000)+Tax (for Self employed)
    12L - 5Crs
    1-20 Years (10 yrs plot loan)
    Response Time : Within 30 minutes
    Rs.5,000 Amazon Voucher
    What you'll love
    Documents
    Perks
    Fees & Charges
    Good To Know
    Eligibility Criteria
    8.35% - 11.75% Fixed/Floating
    0.50% (min. ₹10,000) One time fee
    5L - 10Crs
    1-30 Years
    Response Time : Within 30 minutes
    Rs.5,000 Amazon Voucher
    What you'll love
    Documents
    Perks
    Think about
    Fees & Charges
    Good to Know
    Eligibility Criteria
    8.5% - 8.5% Floating
    ₹ 10000+ taxes One time fee
    50L - 5Crs
    1 - 25 Years
    Response Time : Within 30 minutes
    Rs.5,000 Amazon Voucher
    What you'll love
    Documents
    Perks
    Good to Know
    Eligibility Criteria
    8.55% - 8.99% Floating
    ₹5,000 to ₹10,000 + applicable tax One time fee
    20L - 10Crs
    1-30 Years
    Response Time : Within 30 minutes
    Rs.5,000 Amazon Voucher
    What you'll love
    Documents
    Perks
    Think about
    Good to Know
    Eligibility Criteria
    10.67% Floating
    1% One time fee
    5L - 5Crs
    1-30 Years
    Response Time : Within 30 minutes
    What you'll love
    Documents
    Perks
    Fees & Charges
    Good to Know
    Eligibility Criteria
    8.45% - 8.80% Floating
    0.5% (max. ₹11,800) One time fee
    5L - 10Crs
    3-30 Years
    Response Time : Within 30 minutes
    Rs.5,000 Amazon Voucher 100% PAPERLESS APPROVAL
    What you'll love
    Documents
    Perks
    Fees & Charges
    Good to Know
    Eligibility Criteria
    9.25% Floating
    0.50% (min. ₹10,000)
    1Cr - 5Crs
    1-20 Years
    Response Time : Within 30 minutes
    Rs.5,000 Amazon Voucher
    What you'll love
    Documents
    Perks
    Think about
    Fees & Charges
    Good to Know
    Eligibility Criteria
    9.95% - 10.40% FIXED
    Up to 0.5% One time fee
    2L - 3Crs
    1-30 Years
    Response Time : Within 30 minutes
    Rs.5,000 Amazon Voucher
    What you'll love
    Documents
    Perks
    Fees & Charges
    Good to Know
    Eligibility Criteria
    Home Loan Customer Care is Rated as "Great!" by 26429 Users

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    Home Loan BYTES FROM OUR KITCHEN

    Home Loan Customer Care

    Overview:

    A home loan is one of the most sophisticated loan instruments in the market today. Owing to the long repayment tenure involved, you will need intermittent access to customer service for multiple issues/queries. All banks and HFCs (Housing Finance Companies) maintain quality customer service centeres manned by representative with intense knowledge on various home loan products offered. They even have access to your account details to help you instantly when you call.

    Apart from phone service, customer care for home loans can also be accessed by means of other channels such as email, chat service and SMS. Customer service for home loans is available during standard banking hours or from morning until evening though there are lenders who maintain round the clock service. Some of them even maintain a toll free phone number dialable from anywhere in the world while some provide access to customer service via standard numbers with STD code. Based on the reach of the lender, services may also be offered in multiple languages along with English and Hindi.

    Below are some of the services you can avail from the customer service wing of the bank with regard to new and existing home loans.

    • To get real time update on loan application status over the phone and make changes to the application.
    • To get information on the loan account such as EMI amount, due date, outstanding balance, next loan release date and others.
    • To make changes to the loan account such as personal information, request for due date change, switches between interest rate types and more.
    • For requesting loan account statements and other related documents.

    All Bank & Housing Finance Institutions Details:

    Browse bank wise customer care details for credit card support in India.

    Home Loan Customer Care Reviews

    • Axis Bank Home Loan
      "Good"
      0.5 3.0/5 "Satisfactory"
      I have my home loan with AXIS Bank which was taken 2.5 years back. The loan amount was 23 lakhs and the interest rate was 8.5% which is average . The tenure period was 15 years . The process was really good and the documentation process was really easy but The fees and charges are very high.
      Was this review helpful? 0
      , pune
      Reviewed on Apr 19, 2018
    • LIC Housing Home Loan
      "Good service"
      0.5 4.0/5 "Great!"
      I have taken a home loan with LIC HFL and my loan experience was good, the loan amount was for Rs 15 lakhs with nominal interest rate when compared to other sources. They 2% of the principal amount for preclosure. Customer service was good, they followed up on time and tenure of this loan is 20 years.
      Was this review helpful? 0
      , hyderabad
      Reviewed on Apr 18, 2018
    • SBI Home Loan
      "Good experience"
      0.5 5.0/5 "Blown Away!"
      I have taken home loan from SBI and the approved loan amount is 20 lakhs. The interest for the approved loan amount is 8.2%. They do have pre-closure and part payment facility is available. The monthly EMI is 19200 which i have to pay for 20 years.
      Was this review helpful? 0
      , pune
      Reviewed on Apr 17, 2018
    • Karnataka Bank Home Loan
      "Best Service"
      0.5 4.5/5 "Excellent!"
      I have taken a home loan from Karnataka Bank and my loan experience was good. the loan amount was for Rs 17 lakhs with nominal interest rate when compared to other banks. There are no charges on preclosure and the customer service was good. The tenure period of this loan is 15 years.
      Was this review helpful? 0
      , new delhi
      Reviewed on Apr 17, 2018
    • LIC Housing Home Loan
      "Excellent"
      0.5 5.0/5 "Blown Away!"
      My home loan was taken with LIC which was taken 2 months back. The loan amount was 32 lakhs and the interest rate was 8.35% which is average .The customer service and responses was amazing ., The process was very good and the documentation was smooth .My overall experience was satisfactory .
      Was this review helpful? 0
      , lucknow
      Reviewed on Apr 17, 2018
    • Bank Bazaar Home Loan
      "App"
      0.5 5.0/5 "Blown Away!"
      It was a really good experience No need to get in old practices of banking process It is a super convenient way to contact the bank with full satisfaction Bankbazaar follow up process ensures us the best service There are all banks on this platform to compare I appreciate this service.
      Was this review helpful? 0
      , noida
      Reviewed on Apr 16, 2018
    • LIC Housing Home Loan
      "Best Service"
      0.5 5.0/5 "Blown Away!"
      My home loan experience was very good with LIC HFL, the loan amount was for Rs 15 lakhs with 8.35% as interest rate. The process was smooth and i received my loan amount on time. Customer service was good, they followed up on time and the tenure of this loan is 10 years.
      Was this review helpful? 0
      , hyderabad
      Reviewed on Apr 16, 2018
    • HDFC Limited Home Loan
      "Good service"
      0.5 4.0/5 "Great!"
      I have taken a home loan from HDFC LTD and my loan experience was good, the process was smooth and i received my loan amount on time. The loan amount was for Rs 20 lakhs with the rate of interest of 8.35% which is best rate in market. Customer service was good and the tenure period of this loan is 10 years.
      Was this review helpful? 0
      , chennai
      Reviewed on Apr 16, 2018
    • Syndicate Bank Home Loan
      "Good"
      0.5 4.0/5 "Great!"
      My home loan is with Syndicate bank and it was done manually. If I want the certificate for tax, I need to visit the bank and get the same I am unable to do it online. The process for the home loan was good and the rate of interest and processing charges are normal.
      Was this review helpful? 0
      , thane
      Reviewed on Apr 16, 2018
    • HDFC Limited Home Loan
      "Best Service"
      0.5 5.0/5 "Blown Away!"
      I have taken a home loan with HDFC LTD and my loan experience was good, the loan amount was for Rs 7.5 lakhs with nominal interest rate when compared to other sources. Customer service was good and they followed up on time. The tenure period of this loan is 11 years.
      Was this review helpful? 0
      , mumbai
      Reviewed on Apr 14, 2018
    • Bank Bazaar Home Loan
      "Good service"
      0.5 4.5/5 "Excellent!"
      Had great experience with bank bazaar. Complete Loan process very quickly and representatives were very professional having good experience in field. Very helpful and co operative . I will recommend it for everyone for hassle free banking process.
      Was this review helpful? 0
      , pune
      Reviewed on Apr 12, 2018
    • Canara Bank Home Loan
      "Average service"
      0.5 2.5/5 "Just OK"
      My experience with Canara bank for home loan was not good, the process was quite lengthy and i received the loan amount very late. The rate of interest for this loan was very high when compared to other banks. Customer service was not up to the mark and their response was delayed.
      Was this review helpful? 0
      , bangalore
      Reviewed on Apr 12, 2018
    • SBI Home Loan
      "Good"
      0.5 4.0/5 "Great!"
      I have my home loan with SBI which was taken 5 years back. The loan amount was 30 lakhs and the interest rate was 8.4% which is average . The tenure period was 20 years . The process was smooth and hassle free . They have sanctioned the loan with the committed time .
      Was this review helpful? 0
      , bangalore
      Reviewed on Apr 12, 2018
    • HDFC Limited Home Loan
      "Best Service"
      0.5 5.0/5 "Blown Away!"
      I have taken a home loan with HDFC LTD and my loan experience was good, the loan amount was for Rs 25 lakhs with less interest rate of 8.35%. The tenure period of this loan is 12 years and there are no charges on preclosure. The process was smooth and i received my loan amount within 10 days.
      Was this review helpful? 0
      , new delhi
      Reviewed on Apr 12, 2018
    • Bank Bazaar Home Loan
      " Its a very nice platform and it is a good expreince of appl"
      0.5 5.0/5 "Blown Away!"
      Very nice I am very pleased to this fast and easy way of getting application . Bank bazaar .com is very important to us for useful services . All solutions of the most popular services insurance mutual fund equity and other financial services in one place .
      Was this review helpful? 0
      , latur
      Reviewed on Apr 12, 2018
    • HDFC Limited Home Loan
      "Good. Can do better in the charges"
      0.5 4.0/5 "Great!"
      HDFC LTD can be recommendable to others only if they want a fast process and are looking for a higher amount. But they need to work on the interest rate and charges. The processing fees was around 12K where as other banks was having a zero fee. The rate of interest was 8.5% on a floating basis and when RBI reduced the rate, HDFC LTD took three months to reduce my rate to 8.4% and I also had to pay a fee of 3 to 4k for the interest rate reduction.
      Was this review helpful? 0
      , bangalore
      Reviewed on Apr 12, 2018
    • Bank Bazaar Home Loan
      "Good & nice service"
      0.5 5.0/5 "Blown Away!"
      Its a very nice platform and it is a good experience of applying for loans. It was a great experience to compare the bank executives and they are very much supportive as well. The next step is for financial facility and it is an easy way to get it . Thank you so much bankbazaar.com.
      Was this review helpful? 0
      , latur
      Reviewed on Apr 11, 2018
    • HDFC Limited Home Loan
      "Good service"
      0.5 3.0/5 "Satisfactory"
      The transparency in the rate of interest and in terms of financial implementations is not up to the mark with the HDFC LIMTED. The customer support service is good with the HDFC LIMTED and they have disbursed the loan amount within the promised time.
      Was this review helpful? 0
      , gurgaon
      Reviewed on Apr 11, 2018
    • Axis Bank Home Loan
      "Process is good"
      0.5 4.0/5 "Great!"
      I have taken a home loan from Axis Bank and the process to get the loan was good. They have been on time to contact me and collect my paper work. The interest rate and processing charges are also good. The after loan services are also good and smooth.
      Was this review helpful? 0
      , new delhi
      Reviewed on Apr 11, 2018
    • HDFC Limited Home Loan
      "Very good"
      0.5 5.0/5 "Blown Away!"
      I have my home loan with HDFC LTD which was taken 8 years back. They have offered 10.7% interest rate which is bit high than other banks for 6,70,000 lakhs. The tenure period was 20 year s. The loan was approved on time and the processing fee was also nominal.I am satisfied with the customer service and responses .
      Was this review helpful? 0
      , kolkata
      Reviewed on Apr 11, 2018
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