A home loan is one of the most sophisticated loan instruments in the market today. Owing to the long repayment tenure involved, you will need intermittent access to customer service for multiple issues/queries. All banks and HFCs (Housing Finance Companies) maintain quality customer service centeres manned by representative with intense knowledge on various home loan products offered. They even have access to your account details to help you instantly when you call.
Apart from phone service, Bankbazaar customer care for home loans can also be accessed by means of other channels such as email, chat service and SMS. Customer service for home loans is available during standard banking hours or from morning until evening though there are lenders who maintain round the clock service. Some of them even maintain a toll free phone number dialable from anywhere in the world while some provide access to customer service via standard numbers with STD code. Based on the reach of the lender, services may also be offered in multiple languages along with English and Hindi.
Below are some of the services you can avail from the customer service wing of the bank with regard to new and existing home loans.
Browse bank wise customer care details for credit card support in India.
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