A "low interest" loan shouldn't mean you have very little interest in paying it back!
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  • Home Loan Customer Care

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  • A home loan is one of the most sophisticated loan instruments in the market today. Owing to the long repayment tenure involved, you will need intermittent access to customer service for multiple issues/queries. All banks and HFCs (Housing Finance Companies) maintain quality customer service centeres manned by representative with intense knowledge on various home loan products offered. They even have access to your account details to help you instantly when you call.

    Apart from phone service, Bankbazaar customer care for home loans can also be accessed by means of other channels such as email, chat service and SMS. Customer service for home loans is available during standard banking hours or from morning until evening though there are lenders who maintain round the clock service. Some of them even maintain a toll free phone number dialable from anywhere in the world while some provide access to customer service via standard numbers with STD code. Based on the reach of the lender, services may also be offered in multiple languages along with English and Hindi.

    Below are some of the services you can avail from the customer service wing of the bank with regard to new and existing home loans.

    • To get real time update on loan application status over the phone and make changes to the application.
    • To get information on the loan account such as EMI amount, due date, outstanding balance, next loan release date and others.
    • To make changes to the loan account such as personal information, request for due date change, switches between interest rate types and more.
    • For requesting loan account statements and other related documents.

    All Bank & Housing Finance Institutions Details:

    Browse bank wise customer care details for credit card support in India.

      

    Display of any trademarks, tradenames, logos and other subject matters of intellectual property belong to their respective intellectual property owners. Display of such IP along with the related product information does not imply BankBazaar's partnership with the owner of the Intellectual Property or issuer/manufacturer of such products.

    Home Loan Customer Care Reviews

    • SBI Home Loan
      "Excellent Service"
      0.5 5.0/5 "Blown Away!"
      I had taken a home loan with SBI bank about 5 years ago. It was processed through bank directly. The charges are nominal in this bank. Since I was holding a savings account process was smooth and done the process on time. The amount given for 23 lakhs not sufficient as per my requirement for the tenure of 15 years.
      Was this review helpful? 0
      , madurai
      Reviewed on Sep 15, 2019
    • HDFC Limited
      HDFC Limited Home Loan
      "Charges are nominal"
      0.5 4.0/5 "Great!"
      Its very quick service and processing time is minimal so i have taken the home loan from HDFC and the interest rate also nominal and charges are also. They have approved the loan in 10 days. I have chosen the tenure period of 10 years for the loan amount of Rs. 40 lakhs. The website should be improved in HDFC.
      Was this review helpful? 0
      , chennai
      Reviewed on Sep 14, 2019
    • SBI Home Loan
      "Excellent"
      0.5 5.0/5 "Blown Away!"
      My Father has taken a home loan with State Bank of India. There was no hassle on the loan process, the manager was clearly explained about the charges. They have processed the loan faster and the rate of interest was reasonable when compared with other banks. We have purchased a residential property.
      Was this review helpful? 0
      , hyderabad
      Reviewed on Sep 14, 2019
    • Syndicate Bank Home Loan
      "Excellent Loan service"
      0.5 5.0/5 "Blown Away!"
      Syndicate bank response is fine. Their interest rates are reasonable. My salary is credited into syndicate bank in the manipal branch hence i have taken the home loan from same bank. They have sanctioned the loan amount of Rs. 20 lakhs and they took 7 days to credit the loan.
      Was this review helpful? 0
      , bangalore
      Reviewed on Sep 14, 2019
    • HDFC Limited Home Loan
      "Rate of interest should change proactively"
      0.5 5.0/5 "Blown Away!"
      As per the demonstration policy HDFC limited is charging 9.20% of interest but SBI have already decreased the floating interest rate for housing loan. My principal amount is Rs. 16 lakhs for the duration of 20 years, there was no processing fee or insurance fee taken from the loan. But only concern about the interest, they should provide the best rate as per the market, and the process should happen proactively.
      Was this review helpful? 0
      , new delhi
      Reviewed on Sep 14, 2019
    • HDFC Limited Home Loan
      "Good"
      0.5 5.0/5 "Blown Away!"
      I got my home loan from HDFC LIMITED because the builder has processed the loan. I have purchased a residential property before 4 years. The rate of interest is nominal and they have scheduled for floater plan. The processing fee is charged. The loan duration is 15years. The customer service is good.
      Was this review helpful? 0
      , mumbai
      Reviewed on Sep 14, 2019
    • Bank Bazaar Home Loan
      "Good Site"
      0.5 5.0/5 "Blown Away!"
      Everything is good in Bank Bazaar.com, the customer support team is very helpful for my queries, they suggested multiple option. The online site is also very comfortable. More over I would like to revisit again to check new offers based on my needs.
      Was this review helpful? 0
      , jaipur
      Reviewed on Sep 13, 2019
    • HDFC Limited Home Loan
      "Need affordable interest"
      0.5 3.0/5 "Satisfactory"
      I arranged the money from other source hence I didn't take the home loan from HDFC Ltd but the drawback is they have higher rate of interest. However my expectation is upto 8 of interest hence I didn't go head for further procedure. It would be great if they reduce the rate of interest, that would be more convenient for the customer.
      Was this review helpful? 1
      , jaipur
      Reviewed on Sep 13, 2019
    • HDFC Limited Home Loan
      "Wonderful Experience"
      0.5 5.0/5 "Blown Away!"
      My home loan process was hassle free, I took Rs. 30 lakhs for the duration of 30 years. I submitted general documents like KYC, property documents, form 16 within a weeks time the amount credited in my account. At the time Hdfc branch manager was my friend they took care of everything.
      Was this review helpful? 0
      , lucknow
      Reviewed on Sep 12, 2019
    • SBI Home Loan
      "Very easy to get loan"
      0.5 5.0/5 "Blown Away!"
      Taken my home loan from State bank of India. In the year of 2016, they have sanctioned the loan within 15 days to 20 days. Loan amount is near about Rs. 34 lakhs and the interest rate is 8.2%. My salary account is lying with SBI therefore i got the loan from SBI. I have been paying the EMI amount of Rs. 35000 every month and i have selected the tenure period of 18 years.
      Was this review helpful? 1
      , kolkata
      Reviewed on Sep 12, 2019
    • Bank Bazaar Home Loan
      "Good Response"
      0.5 4.5/5 "Excellent!"
      Bankbazaar is very good in giving loans and rate of interest is also good and no fraud...very less paper work ..give knowledge about each and every thing....they help us to save our money regarding transfer of loans.... I am really happy to have this idea... Finally Bank bazaar will be support for our future...
      Was this review helpful? 0
      , chennai
      Reviewed on Sep 12, 2019
    • Bank Bazaar Home Loan
      "home loan"
      0.5 5.0/5 "Blown Away!"
      Great Experience it was easy Bankbazaar is very good in giving loans and rate of interest is also good and no fraud...very less paper work ..give knowledge about each and every thing....they help us to save our money regarding transfer of loans.... I am really happy to have this idea...
      Was this review helpful? 2
      , bangalore
      Reviewed on Sep 11, 2019
    • review Home Loan
      "Need overall improvement"
      0.5 2.0/5 "Expected more"
      Recently I availed home loan from Aadhar Home finance, they charged 11% of interest for the principal of Rs. 22 lakhs for the loan period of 20 years. I asked for negotiation but my property belongs to gram panchat area so I didn't best offers. The customer support is also average its not fine.
      Was this review helpful? 1
      , mumbai
      Reviewed on Sep 10, 2019
    • IndusInd Bank Home Loan
      "Average"
      0.5 3.0/5 "Satisfactory"
      I have applied for one more credit card with HDFC BANK so have told Indusind Bank to cancel the card because I was comfortable with the benefits of HDFC card. There is no clarity on the documentation part. They did not disclose the interest rate.
      Was this review helpful? 0
      , kolkata
      Reviewed on Sep 09, 2019
    • LIC Housing Home Loan
      "They should look u about customer orientation"
      0.5 3.0/5 "Satisfactory"
      There is a lots of hassles in communicating with the Non Banking Financial. They do not have any automated statement facility but they are improving. That time, they were a only authorized banker to provider to give a loan for my flat. The interest rates are same as other banks. I took the loan amount of Rs. 11 lakhs and the tenure period is 12 years in that 7 years is already completed.
      Was this review helpful? 0
      , hyderabad
      Reviewed on Sep 07, 2019
    • HDFC Limited Home Loan
      "People friendly loan"
      0.5 3.0/5 "Satisfactory"
      HDFC Home loan service is not that much good. Comparing to Government sector, interest rates are in a higher part. At the time of process, HDFC people helped me a lot and they came to my place and they have collected all my documents hence i don't need to bother about the process. Whenever I'm sending mails, they are giving reply immediately.
      Was this review helpful? 1
      , hyderabad
      Reviewed on Sep 07, 2019
    • ICICI Bank Home Loan
      "Good but can do better on the interest"
      0.5 4.0/5 "Great!"
      I took new housing loan from ICICI bank, they approved the loan amount of Rs.26 lakhs with the duration of 10 years. They taken some stamp duty and processing fee from the disbursement, they have balance transfer part payment and foreclosure.
      Was this review helpful? 0
      , bangalore
      Reviewed on Sep 06, 2019
    • HDFC Limited Home Loan
      "Interest rate should be affordable"
      0.5 4.0/5 "Great!"
      The loan process was easier for getting home loan from HDFC Limited, within expected time they sanctioned the amount. I submitted the KYC documents, property papers to them I took the loan around Rs. 35 lakhs with 10 years of loan period. They gave higher interest rate its far when compared to market.
      Was this review helpful? 0
      , bangalore
      Reviewed on Sep 06, 2019
    • HDFC Limited Home Loan
      "Good to go with HDFC Limited"
      0.5 4.5/5 "Excellent!"
      From HDFC limited I took the home loan, the documentation was simpler with required documents. More over they supported well to get it on time. The follow up was prompt, the field executive gave me door step service multiple times. Only one or two time I went to the bank. I took the loan amount Rs. 17 lakhs for the duration of 15 years. They taken processing fee around Rs. 9000 from the disbursement.
      Was this review helpful? 2
      , bangalore
      Reviewed on Sep 06, 2019
    • Bank Bazaar Home Loan
      "Good Service"
      0.5 5.0/5 "Blown Away!"
      I came to know about Bank bazaar through my Friends.This website is really good to use .This website is doing a vital role on loans and credit cards.We will be getting some gift vouchers if apply for any products this is really good .Due to this reason we can gain more customers .We can get an idea about credit score also it is very beneficial.
      Was this review helpful? 0
      , jaipur
      Reviewed on Sep 05, 2019
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