A "low interest" loan shouldn't mean you have very little interest in paying it back!
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    We found 45 Home Loan Customer Care

    Bank Name
    Interest Rate Range
    Processing Fee Range
    Loan Amount
    Tenure Range
    8.5% - 8.7% Floating
    Up to 0.5% (min. ₹5750) One time fee
    5L Min
    1-30 Years
    Response Time Within 30 minutes
    Rs.5,000 Amazon voucher free
    What you'll love
    Documents
    Perks
    Fees & Charges
    Good to Know
    Eligibility Criteria
    8.40% - 8.75% Floating
    0.35% (max. 10,000) + S.T.
    15L - 10Crs
    1-30 Years
    Response Time Within 30 minutes
    Rs.5,000 Amazon voucher free
    What you'll love
    Documents
    Perks
    Fees & Charges
    Good to Know
    Eligibility Criteria
    8.40% - 8.85% Floating
    0.5% (min. ₹11,500) One time fee
    5L - 10Crs
    3-30 Years
    Response Time Within 30 minutes
    Rs.5,000 Amazon voucher free Paperless Approval Option Available
    What you'll love
    Documents
    Perks
    Fees & Charges
    Good to Know
    Eligibility Criteria
    8.35% - 8.60% Floating
    Up to 0.5% (max. ₹11,500) One time fee
    5L - 10Crs
    1-30 Years
    Response Time Within 30 minutes
    Rs.5,000 Amazon voucher free
    What you'll love
    Documents
    Perks
    Fees & Charges
    Good to Know
    Eligibility Criteria
    8.40% - 10.05% Floating
    Up to 0.5% One time fee
    2L - 3Crs
    1-30 Years
    Response Time Within 30 minutes
    Rs.5,000 Amazon voucher free
    What you'll love
    Documents
    Perks
    Fees & Charges
    Good to Know
    Eligibility Criteria
    8.70% - 9.25% Floating
    0.50% (min. ₹10,000) + S.T.
    12L - 5Crs
    1-20 Years (10 yrs plot loan)
    Response Time Within 30 minutes
    Rs.5,000 Amazon voucher free
    What you'll love
    Documents
    Perks
    Fees & Charges
    Good To Know
    Eligibility Criteria
    8.35% - 11.75% Fixed/Floating
    0.50% (min. ₹10000) One time fee
    5L - 10Crs
    1-30 Years
    Response Time Within 30 minutes
    What you'll love
    Documents
    Perks
    Think about
    Fees & Charges
    Good to Know
    Eligibility Criteria
    8.5% - 8.55% Floating
    10,000 + S.T. One time fee
    40L - 5Crs
    1 - 25 Years
    Response Time Within 30 minutes
    Rs.5,000 Amazon voucher free
    What you'll love
    Documents
    Perks
    Fees & Charges
    Good to Know
    Eligibility Criteria
    12.5% - 17% Fixed/Floating
    2% One time fee
    2L - 1Cr
    1-20 Years
    Response Time Within 30 minutes
    What you'll love
    Documents
    Perks
    Think about
    Fees & Charges
    Good To Know
    Eligibility Criteria
    8.55% - 8.99% Floating
    ₹5,000 to ₹10,000 + S.T. One time fee
    20L - 10Crs
    1-30 Years
    Response Time Within 30 minutes
    Rs.5,000 Amazon voucher free
    What you'll love
    Documents
    Perks
    Think about
    Fees & Charges
    Good to Know
    Eligibility Criteria
    10.67% Floating
    1% One time fee
    5L - 5Crs
    1-30 Years
    Response Time Within 30 minutes
    What you'll love
    Documents
    Perks
    Fees & Charges
    Good to Know
    Eligibility Criteria
    8.65% - 8.85% Floating
    0.5%
    20L - 10Crs
    1-30 Years
    Response Time Within 30 minutes
    Rs.5,000 Amazon voucher free
    What you'll love
    Documents
    Perks
    Fees & Charges
    Good To Know
    Eligibility Criteria

    Home Loan Customer Care is Rated as "Great!" by 22643 Users

    Fees & Charges

    Promised Interest Rate

    Customer Service

    Responsiveness

    Home Loan BYTES FROM OUR KITCHEN

    Overview:

    A home loan is one of the most sophisticated loan instruments in the market today. Owing to the long repayment tenure involved, you will need intermittent access to customer service for multiple issues/queries. All banks and HFCs (Housing Finance Companies) maintain quality customer service centeres manned by representative with intense knowledge on various home loan products offered. They even have access to your account details to help you instantly when you call.

    Apart from phone service, customer care for home loans can also be accessed by means of other channels such as email, chat service and SMS. Customer service for home loans is available during standard banking hours or from morning until evening though there are lenders who maintain round the clock service. Some of them even maintain a toll free phone number dialable from anywhere in the world while some provide access to customer service via standard numbers with STD code. Based on the reach of the lender, services may also be offered in multiple languages along with English and Hindi.

    Below are some of the services you can avail from the customer service wing of the bank with regard to new and existing home loans.

    • To get real time update on loan application status over the phone and make changes to the application.
    • To get information on the loan account such as EMI amount, due date, outstanding balance, next loan release date and others.
    • To make changes to the loan account such as personal information, request for due date change, switches between interest rate types and more.
    • For requesting loan account statements and other related documents.

    All Bank & Housing Finance Institutions Details:

    Browse bank wise customer care details for credit card support in India.

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  • Home Loan Customer Care Reviews

    • Bank Bazaar Customer Support
      "Home Loan application is experience is very easy and good.."
      0.5 5.0/5 "Blown Away!"
      Awesome experience at Bankbaaar.com. The process for applying the online application loan is very easy and it is very much flexible too. It took only 10 minutes to apply an online application instead of going to bank and standing in Queue. Definitely I will recommend this site to my friends and colleagues too.
      Was this review helpful? 2
      , pune
      Reviewed on Jun 27, 2017
    • SBI Home Loan
      "Good Service"
      0.5 4.0/5 "Great!"
      I have received a home loan from SBI on 2013. I got the SBI home loan within 10 to 12 days of time. I am happy about the loan amount. The rate of interest was low, when compared with others. The customer service with SBI is really good. I am satisfied with the home loan service offered by SBI.
      Was this review helpful? 0
      , ahmedabad
      Reviewed on Jun 27, 2017
    • ICICI Bank Home Loan
      "Need Transparency in the process"
      0.5 3.0/5 "Satisfactory"
      I have got the ICICI bank home loan around 12 years ago. The executive has promised that they will offer the loan with flat interest rate but in documents I found it was a floating interest rate. ICICI need to stick on their promises. The rate of interest is nominal at present. ICICI can still increase the loan amount. I am satisfied with the ICICI bank service.
      Was this review helpful? 0
      , varanasi
      Reviewed on Jun 27, 2017
    • Bank Bazaar Customer Support
      "Home Loan"
      0.5 5.0/5 "Blown Away!"
      Hassle free and easy. I tried for home loan from ICICI and everything was done through online. Great customer support. I'm really happy with their process and really appreciate the overall experience with Bank Bazaar. Thank a lot Bank Bazaar for helping me and I leave a message for future customer to rely on them and just go for it !!!
      Was this review helpful? 1
      , bangalore
      Reviewed on Jun 26, 2017
    • Bank Bazaar Customer Support
      "HL Balance transfer facility"
      0.5 4.5/5 "Excellent!"
      Great website to check the offer for multiple banks in a single page. Also it supports in calculating the EMI with multiple options to know about the EMI with loan amount, duration, and interest rate and it also gives an option to make a reverse calculation and identify the required EMI/Duration/Rate of interest by giving other parameters as input,
      Was this review helpful? 0
      , bangalore
      Reviewed on Jun 25, 2017
    • Bank Bazaar Customer Support
      "AMAZING"
      0.5 4.5/5 "Excellent!"
      Very simple and fast process as I experienced. I think it is better option rather than approaching offices for applications and validating it etc. You can access the review as well compare it with the proposals of other agencies. You can opt for the best option.
      Was this review helpful? 0
      , jodhpur
      Reviewed on Jun 25, 2017
    • Bank Bazaar Customer Support
      "Better "
      0.5 5.0/5 "Blown Away!"
      It was a good experience with bankbazaar, I am using it from the last two months of time, also its my first time experience. Service and other aspects are good one with the Bankbazaar.com. Response is the best with them, also they are providing the feedback based on my queries.
      Was this review helpful? 0
      , ahmedabad
      Reviewed on Jun 24, 2017
    • HDFC Limited Home Loan
      "Satisfied"
      0.5 5.0/5 "Blown Away!"
      I have postponed my plan due to some other personal reason with the HDFC limited for the home loan. I would like to say that the rate of interest was a kind of okay for me on that time . Customer service and other things are good one with the HDFC limited.
      Was this review helpful? 1
      , ahmedabad
      Reviewed on Jun 24, 2017
    • HDFC Limited Home Loan
      "Good Process"
      0.5 4.0/5 "Great!"
      I had availed home loan from HDFC ltd. I had got this loan for 18 lakhs. And the interest rate in the beginning was around 9.50% after which I put an application to reduce the interest rate, hence they reduced it further to 8.50%. There were no challenges with the bank during the entire loan process.
      Was this review helpful? 0
      , jaipur
      Reviewed on Jun 24, 2017
    • Bank of Baroda Home Loan
      "Average "
      0.5 3.0/5 "Satisfactory"
      I have got the home loan with the Bank of Baroda and the interest rate is around 8.35%, also the loan amount got disbursed in couple of months of time. Document collection is like a kind of lengthy process. Processing charges were not okay for me, also they lack when it comes to transparency. They advised me to take the mortgage, which does not applicable with any other banker.
      Was this review helpful? 0
      , secunderabad
      Reviewed on Jun 24, 2017
    • Bank Bazaar Customer Support
      "Awesome"
      0.5 4.5/5 "Excellent!"
      Bankbazaar.com is a good one, they have so many wide options, also the services are really good one for me, also they are providing the maximum accuracy , while it comes to the matter of interest rate. Customer service and other things are the best with the Bankbazaar.com.
      Was this review helpful? 0
      , secunderabad
      Reviewed on Jun 24, 2017
    • Indiabulls Home Loan
      "Good "
      0.5 4.0/5 "Great!"
      I had an issue with my existing bank and that issue got resolved, so I have not dealt with the Indiabulls as of now. Rate of interest was around 8.5% with the Indiabulls for the home loan but that was on the paper. Customer service was good one, also they have followed on time and again. I would like to say that the bankers should stick with the commitments, especially when it comes to interest rate.
      Was this review helpful? 0
      , secunderabad
      Reviewed on Jun 24, 2017
    • HDFC Limited Home Loan
      "High on ROI"
      0.5 4.0/5 "Great!"
      HDFC LTD has provided me the home loan with ease. I did not have to follow much on the process. I got the loan on time. The verification went well too. The institution is very high on the interest rate and the processing charges are also very high.
      Was this review helpful? 4
      , bangalore
      Reviewed on Jun 23, 2017
    • Bank Bazaar Customer Support
      "Immediate response"
      0.5 4.5/5 "Excellent!"
      Bankbazaar.com have contacted me within five to ten minutes of time, also the response is very prompt. They have forwarded the information to the bankers on immediate basis. Customer service is good and the website is easy to access.
      Was this review helpful? 1
      , pune
      Reviewed on Jun 22, 2017
    • HDFC Limited Home Loan
      "Better "
      0.5 4.0/5 "Great!"
      HDFC limited have contacted me after sometime from the time of inquiry for the home loan. Rate of interest was around 8.5%, which was bit huge one for me , also I am okay with that. Customer service and other things were good only.
      Was this review helpful? 1
      , pune
      Reviewed on Jun 22, 2017
    • Bank Bazaar Customer Support
      "Centralized online portal to make the comparison"
      0.5 3.5/5 "Pretty good"
      Bankbazaar.com is good thing like I can make the comparison of every bankers relating to the financial requirements. I would like to say that they could make the information to be get forwarded to unique bank only, which customer is really opted. Online portal of the Bankbazaar.com is an average one.
      Was this review helpful? 0
      , mumbai
      Reviewed on Jun 22, 2017
    • HDFC Limited Home Loan
      "Service to be get improved"
      0.5 1.0/5 "Really Bad"
      Nobody have contacted me from the HDFC limited for the home loan, which I have inquired. Rate of interest was around 8.6%, also I am okay with them. In future, I would like to go ahead with them in future and I request them to contact the customer as soon as possible.
      Was this review helpful? 1
      , mumbai
      Reviewed on Jun 22, 2017
    • Bank Bazaar Customer Support
      "Fantastic "
      0.5 5.0/5 "Blown Away!"
      Bankbazaar.com is very good and am using it from the last two to three years of time. I would like to say all the current scenario of the financial market can be understand through the Bankbazaar.com, also the online portal is very much easy to access.
      Was this review helpful? 1
      , mumbai
      Reviewed on Jun 22, 2017
    • HDFC Limited Home Loan
      "Satisfied"
      0.5 4.0/5 "Great!"
      I did not taken the home loan with the HDFC limited because I have already arranged the funds from my end. Customer service is very good one and the response is also good one. The rate of interest was around 8.5% with the HDFC limited, also I am comfort with them.
      Was this review helpful? 0
      , mumbai
      Reviewed on Jun 22, 2017
    • Bank Bazaar Customer Support
      "Fabulous"
      0.5 5.0/5 "Blown Away!"
      Bankbazaar.com is very helpful and they have contacted me for many times, also in future I would like to go ahead with them only for the financial requirement. Response and other things are also fine one with the Bankbazaar.com.
      Was this review helpful? 0
      , mumbai
      Reviewed on Jun 22, 2017
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