A "low interest" loan shouldn't mean you have very little interest in paying it back!
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    We found 2 HDFC Bank Home Loans Customer Care

    Bank Name
    Interest Rate Range
    Processing Fee Range
    Loan Amount
    Tenure Range
    8.35% - 8.60% Floating
    Up to 0.5% (max. ₹11,500) One time fee
    5L - 10Crs
    1-30 Years
    Response Time Within 30 minutes
    Rs.5,000 Amazon voucher free
    What you'll love
    Documents
    Perks
    Fees & Charges
    Good to Know
    Eligibility Criteria
    8.65% - 8.70% Floating
    Up to 0.5% (max. ₹11,500) One time fee
    5L - 10Crs
    1-30 Years
    Response Time Within 30 minutes
    Rs.5,000 Amazon voucher free
    What you'll love
    Documents
    Perks
    Fees & Charges
    Good to Know
    Eligibility Criteria

    HDFC Bank Home Loans Customer Care is Rated as "Great!" by 4864 Users

    Fees & Charges

    Promised Interest Rate

    Customer Service

    Responsiveness

    Home Loan BYTES FROM OUR KITCHEN

    HDFC Bank Home Loan Customer Care

    A leading bank with a wide customer base, HDFC Bank is extremely popular too. The customers swear by its flawless customer care service. There are multiple mediums through which the customers can get in touch with the bank's customer care service and get them to solve their problems, answer their queries and any other requests with respect to banking with HDFC Bank.

    Home Loan Offers

    HDFC Bank Home Loan Customer Care Toll Free Numbers:

    HDFC Home Loan Customer Care

    You can contact HDFC Bank on the following toll free number numbers. You can contact toll free for any enquires/ complaints/issues. They can be reached anytime, anywhere:

    For queries by resident customers :

    • The toll free number for resident customers residing in major cities like Ahmedabad / Bengaluru / Chennai / Delhi & NCR / Hyderabad / Kolkata / Mumbai / Pune is 6160 6161.
    • In Banking services all IVR transactions are available 24x7 and Agent assisted services are available between 8.00 am to 8.00 pm every day.
    • For Loan services it is available between 8:00 a.m. to 8:00 p.m. on all days including Sundays and Bank Holidays.
    • Calling these numbers will get you in touch with the customer care executives who are available to help you. Please note that they will give you information about your accounts and other queries but only after running an identification check to ascertain that you are the account holder.

    Toll free numbers for NRI customers

    • USA (Toll Free) 855-999-6061
    • Canada (Toll Free) 855-999-6061
    • Singapore (Toll Free) 800-101-2850
    • Other Countries 91-2267606161

    City State Customer Care:

    City State Customer Care
    Ahmadabad Gujarat +91 (79) 66307000
    Bengaluru Karnataka +91 (80) 41183000
    Bhubaneswar Odisha +91 (674) 2395060
    Chandigarh Punjab +91 (172) 3989123
    Chennai Tamil Nadu +91 (44) 28599300
    Coimbatore Tamil Nadu +91 (422) 4301100
    Dehradun Uttarakhand 18604204222
    Hyderabad Telangana +91 (40) 66475001
    Jaipur Rajasthan +91 9875088888
    Kochi Kerala +91 9387766666
    Kolkata West Bengal +91 (33) 6655 6655
    Lucknow Uttar Pradesh +91 (522) 3989123
    Madhya Pradesh Madhya Pradesh +91 (731) 4433333
    Mumbai Maharashtra +91 (22) 66636000
    Mumbai (Deposits) Maharashtra +91 (22) 67546060
    Nagpur Maharashtra +91 (712) 2566000
    Nashik Maharashtra +91 (253) 6606000
    New Delhi Delhi +91 (11) 41115111
    Pune Maharashtra +91 (20) 25505000
    Raipur Chhattisgarh +91 (771) 4243100
    Surat Gujarat +91 (731) 4433333
    Thiruvananthapuram Kerala +91 9995998000
    Vadodara Gujarat +91 (265) 2308400

    HDFC Bank Home Loan Query/Complaint form:

    • The bank gives you an option of putting down your complaints on the query form which you can fill on the bank's website. You just have to provide some basic details and the bank's customer care service will get in touch with you to resolve your queries.
    • You can also visit the bank branch and speak to the customer care service directly.

    HDFC Home Loan Customer Care Addresses:

    You can also write and post your query at the following address

    HDFC Bank Ltd., New Bldg.; "A" Wing 2nd floor,

    26-A Narayan Properties, Chandivali Farm Road,

    Off Saki Vihar Road, Chandivali,

    Andheri (East), Mumbai- 400 072

    • The bank's swift customer care service will take up your complaint and address it as early as possible.
    • HDFC customer care also gives you the option of tracking the status of your complaint and they assure you of receiving a response within 10 days.

    HDFC Bank Grievance Redressal system:

    HDFC Bank has a grievance redressal system in place as per which if the financial products offered have not satisfied you or you aren't happy with the bank's service there is a grievance redressal system in place for each one of these via which you can put out your complaints to the bank regarding any issues faced.

    Apart from phone and email you can use different channels to reach to the bank to get information on products and services and also submit the grievance to the bank. If you have a grievance regarding your home loan (retail banking), please follow the following process

    You can just go on the bank websites grievance redressal page and fill in the grievance form and submit them. It will be addressed within 10 working days.

    You can also call on the following numbers

    Call Center:

    Number - 1800 22 4060

    Timings on weekdays - 8.00 a.m. - 8.00 p.m

    Timings on weekends - 8.00 a.m. - 4.00 p.m

    These are the Toll-free from BSNL / MTNL Landline you can use.

    Grievance Redressal Officer (Banking Products)

    Number - 022-28569303

    On Monday to Friday - 9.30 a.m. - 6.30 p.m

    Saturday - 9.30 a.m. - 1.30 p.m.

    About HDFC Bank:

    HDFC Bank is one of the leading banks in India. It offers a wide range of financial products and services. It has strong customer base and widespread network in the country.

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  • HDFC Bank Home Loans Customer Care Reviews

    • HDFC Limited Home Loan
      "Satisfied"
      0.5 5.0/5 "Blown Away!"
      I have postponed my plan due to some other personal reason with the HDFC limited for the home loan. I would like to say that the rate of interest was a kind of okay for me on that time . Customer service and other things are good one with the HDFC limited.
      Was this review helpful? 1
      , ahmedabad
      Reviewed on Jun 24, 2017
    • HDFC Limited Home Loan
      "Good Process"
      0.5 4.0/5 "Great!"
      I had availed home loan from HDFC ltd. I had got this loan for 18 lakhs. And the interest rate in the beginning was around 9.50% after which I put an application to reduce the interest rate, hence they reduced it further to 8.50%. There were no challenges with the bank during the entire loan process.
      Was this review helpful? 0
      , jaipur
      Reviewed on Jun 24, 2017
    • HDFC Limited Home Loan
      "High on ROI"
      0.5 4.0/5 "Great!"
      HDFC LTD has provided me the home loan with ease. I did not have to follow much on the process. I got the loan on time. The verification went well too. The institution is very high on the interest rate and the processing charges are also very high.
      Was this review helpful? 3
      , bangalore
      Reviewed on Jun 23, 2017
    • HDFC Limited Home Loan
      "Better "
      0.5 4.0/5 "Great!"
      HDFC limited have contacted me after sometime from the time of inquiry for the home loan. Rate of interest was around 8.5%, which was bit huge one for me , also I am okay with that. Customer service and other things were good only.
      Was this review helpful? 1
      , pune
      Reviewed on Jun 22, 2017
    • HDFC Limited Home Loan
      "Service to be get improved"
      0.5 1.0/5 "Really Bad"
      Nobody have contacted me from the HDFC limited for the home loan, which I have inquired. Rate of interest was around 8.6%, also I am okay with them. In future, I would like to go ahead with them in future and I request them to contact the customer as soon as possible.
      Was this review helpful? 1
      , mumbai
      Reviewed on Jun 22, 2017
    • HDFC Limited Home Loan
      "Satisfied"
      0.5 4.0/5 "Great!"
      I did not taken the home loan with the HDFC limited because I have already arranged the funds from my end. Customer service is very good one and the response is also good one. The rate of interest was around 8.5% with the HDFC limited, also I am comfort with them.
      Was this review helpful? 0
      , mumbai
      Reviewed on Jun 22, 2017
    • HDFC Limited Home Loan
      "Best"
      0.5 4.0/5 "Great!"
      Within twenty days of time, I have got the home loan with the HDFC limited and the response and other things with the HDFC limited was good one, also the customer service too. Rate of interest was around 8.5%, which was not okay for me , also they have told post documentation process , rate of interest would not get changed.
      Was this review helpful? 0
      , guwahati
      Reviewed on Jun 22, 2017
    • HDFC Limited Home Loan
      "Better "
      0.5 4.0/5 "Great!"
      I got the home loan with the HDFC limited and the interest rate is around 8.35%, also the loan amount got sanctioned in twenty five days of time. Customer service is good and the processing charged was around 0.5% of the total capital amount, also I am very much happy with them.
      Was this review helpful? 0
      , chennai
      Reviewed on Jun 22, 2017
    • HDFC Limited Home Loan
      "Good"
      0.5 4.0/5 "Great!"
      I got the home loan with the HDFC limited and the interest rate was around 8.4%, also the loan amount got disbursed within a week of time. Service aspects and everything is fine one for me. They have provided around 80% of the cost of home as loan. Documentation process were nominal one with the HDFC limited.
      Was this review helpful? 0
      , chennai
      Reviewed on Jun 22, 2017
    • HDFC Limited Home Loan
      "Good Process"
      0.5 5.0/5 "Blown Away!"
      There was no issues with HDFC ltd for the housing loan. I had taken this loan for the interest rate of 9.30%. The loan process went good and there was no hassles with HDFC ltd. Customer service is quite good and they supported well throughout the loan process.
      Was this review helpful? 0
      , pune
      Reviewed on Jun 20, 2017
    • HDFC Limited Home Loan
      "Its Average"
      0.5 3.0/5 "Satisfactory"
      My first home loan was taken from HDFC Ltd, second loan with ICICI. But I felt ICICI is better than HDFC ltd, because HDFC ltd is not clear when it comes to loan transaction, I cant see the pending principle amount through netbanking properly. I took the amount of 11 lakhs and this is for a tenure of 15 years.
      Was this review helpful? 0
      , bangalore
      Reviewed on Jun 20, 2017
    • HDFC Limited Home Loan
      "Good Process"
      0.5 4.0/5 "Great!"
      Twelve years back I had taken the housing loan from HDFC finance limited. And the current interest rate is 9.25% and I am asking them to reduce it to 8.5%. Customer service and responsiveness are good with HDFC Ltd. They done with the process without any hassles.
      Was this review helpful? 0
      , coimbatore
      Reviewed on Jun 19, 2017
    • HDFC Limited Home Loan
      "Average "
      0.5 3.0/5 "Satisfactory"
      I have not taken the home loan with the HDFC limited because I have arranged through some other sources. Services are fine with them and the rate of interest was around 8.35%. Rate of interest and the processing charges were happy.
      Was this review helpful? 1
      , bangalore
      Reviewed on Jun 16, 2017
    • HDFC Limited Home Loan
      "Unprofessional services"
      0.5 1.0/5 "Really Bad"
      I have taken a home loan from HDFC Ltd and I am not happy with the customer services. They are not professional in communicating to the customer and they do not know how to behave at the bank as well. The interest rate and processing charges is normal.
      Was this review helpful? 1
      , thane
      Reviewed on Jun 16, 2017
    • HDFC Limited Home Loan
      "Happy Service"
      0.5 5.0/5 "Blown Away!"
      A year ago, I had taken a home loan from HDFC Ltd. They quoted an interest rate of 8.60%. The loan process was very simple and there were no challenges for the loan. They had done with the process in a proper way and I am quite happy with HDFC Ltd...
      Was this review helpful? 0
      , ranchi
      Reviewed on Jun 16, 2017
    • HDFC Limited Home Loan
      "Good in response"
      0.5 3.0/5 "Satisfactory"
      Due to my personal reasons I have postponed my plan for the home loan at HDFC LTD. The team responded to me on time and given me proper information. There were calls in between the process as well. The rate of interest and processing charges was normal.
      Was this review helpful? 0
      , mumbai
      Reviewed on Jun 15, 2017
    • HDFC Limited Home Loan
      "Good deal on ROI. Can do better in services"
      0.5 4.0/5 "Great!"
      I have taken my home loan from HDFC Ltd. The overall experience was good. But when I walked in to their office for a one to one discussion. The meeting did no take place at the promised time instead I had to wait for two hours. The interest rate was a good deal. I got a rate of 8.35% an the processing charges was nominal too.
      Was this review helpful? 1
      , new delhi
      Reviewed on Jun 15, 2017
    • HDFC Limited Home Loan
      "Quick response"
      0.5 4.5/5 "Excellent!"
      I did not go ahead with HDFC Ltd for the home loan because I got a similar deal from my existing bank and I did not want the hassle of documentation. The services from this institution was good, they were on time and the rate they offered was also reasonable. It was of 8.5%.
      Was this review helpful? 0
      , delhi
      Reviewed on Jun 15, 2017
    • HDFC Limited Home Loan
      "Nice service"
      0.5 5.0/5 "Blown Away!"
      HDFC ltd is good for my housing loan. I am much happy with them because of the loan I had received. I do not remember the rate of interest but which is very nominal when compared with other banks. The way of customer approach and response is good with HDFC ltd.
      Was this review helpful? 1
      , hyderabad
      Reviewed on Jun 14, 2017
    • HDFC Limited Home Loan
      "They should provide prompt response to the customer"
      0.5 1.0/5 "Really Bad"
      No body have called me from Hdfc ltd for the home loan, at the I have approached PNB but that deal also cancelled because of interest rate. HDFC Ltd should consider each and every customer as prime customer and they should give response to their request.
      Was this review helpful? 0
      , kolkata
      Reviewed on Jun 14, 2017
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