A "low interest" loan shouldn't mean you have very little interest in paying it back!
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    We found 2 HDFC Bank Home Loans Customer Care

    Bank Name
    Interest Rate Range
    Processing Fee Range
    Loan Amount
    Tenure Range
    8.35% - 8.60% Floating
    Up to 0.5% (max. ₹11,800) One time fee
    5L - 10Crs
    1-30 Years
    Response Time Within 30 minutes
    Rs.5,000 Amazon voucher free
    What you'll love
    Documents
    Perks
    Fees & Charges
    Good to Know
    Eligibility Criteria
    8.65% - 8.70% Floating
    Up to 0.5% (max. ₹11,800) One time fee
    5L - 10Crs
    1-30 Years
    Response Time Within 30 minutes
    Rs.5,000 Amazon voucher free
    What you'll love
    Documents
    Perks
    Fees & Charges
    Good to Know
    Eligibility Criteria

    HDFC Bank Home Loans Customer Care is Rated as "Great!" by 4881 Users

    Fees & Charges

    Promised Interest Rate

    Customer Service

    Responsiveness

    Home Loan BYTES FROM OUR KITCHEN

    HDFC Bank Home Loan Customer Care

    A leading bank with a wide customer base, HDFC Bank is extremely popular too. The customers swear by its flawless customer care service. There are multiple mediums through which the customers can get in touch with the bank's customer care service and get them to solve their problems, answer their queries and any other requests with respect to banking with HDFC Bank.

    HDFC Bank Home Loan Customer Care Toll Free Numbers:

    HDFC Home Loan Customer Care

    You can contact HDFC Bank on the following toll free number numbers. You can contact toll free for any enquires/ complaints/issues. They can be reached anytime, anywhere:

    For queries by resident customers :

    • The toll free number for resident customers residing in major cities like Ahmedabad / Bengaluru / Chennai / Delhi & NCR / Hyderabad / Kolkata / Mumbai / Pune is 6160 6161.
    • In Banking services all IVR transactions are available 24x7 and Agent assisted services are available between 8.00 am to 8.00 pm every day.
    • For Loan services it is available between 8:00 a.m. to 8:00 p.m. on all days including Sundays and Bank Holidays.
    • Calling these numbers will get you in touch with the customer care executives who are available to help you. Please note that they will give you information about your accounts and other queries but only after running an identification check to ascertain that you are the account holder.

    Toll free numbers for NRI customers

    • USA (Toll Free) 855-999-6061
    • Canada (Toll Free) 855-999-6061
    • Singapore (Toll Free) 800-101-2850
    • Other Countries 91-2267606161

    City State Customer Care:

    City State Customer Care
    Ahmadabad Gujarat +91 (79) 66307000
    Bengaluru Karnataka +91 (80) 41183000
    Bhubaneswar Odisha +91 (674) 2395060
    Chandigarh Punjab +91 (172) 3989123
    Chennai Tamil Nadu +91 (44) 28599300
    Coimbatore Tamil Nadu +91 (422) 4301100
    Dehradun Uttarakhand 18604204222
    Hyderabad Telangana +91 (40) 66475001
    Jaipur Rajasthan +91 9875088888
    Kochi Kerala +91 9387766666
    Kolkata West Bengal +91 (33) 6655 6655
    Lucknow Uttar Pradesh +91 (522) 3989123
    Madhya Pradesh Madhya Pradesh +91 (731) 4433333
    Mumbai Maharashtra +91 (22) 66636000
    Mumbai (Deposits) Maharashtra +91 (22) 67546060
    Nagpur Maharashtra +91 (712) 2566000
    Nashik Maharashtra +91 (253) 6606000
    New Delhi Delhi +91 (11) 41115111
    Pune Maharashtra +91 (20) 25505000
    Raipur Chhattisgarh +91 (771) 4243100
    Surat Gujarat +91 (731) 4433333
    Thiruvananthapuram Kerala +91 9995998000
    Vadodara Gujarat +91 (265) 2308400

    HDFC Bank Home Loan Query/Complaint form:

    • The bank gives you an option of putting down your complaints on the query form which you can fill on the bank's website. You just have to provide some basic details and the bank's customer care service will get in touch with you to resolve your queries.
    • You can also visit the bank branch and speak to the customer care service directly.

    HDFC Home Loan Customer Care Addresses:

    You can also write and post your query at the following address

    HDFC Bank Ltd., New Bldg.; "A" Wing 2nd floor,

    26-A Narayan Properties, Chandivali Farm Road,

    Off Saki Vihar Road, Chandivali,

    Andheri (East), Mumbai- 400 072

    • The bank's swift customer care service will take up your complaint and address it as early as possible.
    • HDFC customer care also gives you the option of tracking the status of your complaint and they assure you of receiving a response within 10 days.

    HDFC Bank Grievance Redressal system:

    HDFC Bank has a grievance redressal system in place as per which if the financial products offered have not satisfied you or you aren't happy with the bank's service there is a grievance redressal system in place for each one of these via which you can put out your complaints to the bank regarding any issues faced.

    Apart from phone and email you can use different channels to reach to the bank to get information on products and services and also submit the grievance to the bank. If you have a grievance regarding your home loan (retail banking), please follow the following process

    You can just go on the bank websites grievance redressal page and fill in the grievance form and submit them. It will be addressed within 10 working days.

    You can also call on the following numbers

    Call Center:

    Number - 1800 22 4060

    Timings on weekdays - 8.00 a.m. - 8.00 p.m

    Timings on weekends - 8.00 a.m. - 4.00 p.m

    These are the Toll-free from BSNL / MTNL Landline you can use.

    Grievance Redressal Officer (Banking Products)

    Number - 022-28569303

    On Monday to Friday - 9.30 a.m. - 6.30 p.m

    Saturday - 9.30 a.m. - 1.30 p.m.

    About HDFC Bank:

    HDFC Bank is one of the leading banks in India. It offers a wide range of financial products and services. It has strong customer base and widespread network in the country.

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  • HDFC Bank Home Loans Customer Care Reviews

    • HDFC Limited Home Loan
      "Its Good"
      0.5 4.0/5 "Great!"
      I have directly reached HDFC Ltd for the home loan, their executive are done a good job. Within three days of time, they have approved my housing loan. HDFC Ltd offered me the interest rate around 8.4 % for the principal of Rs.25 lakhs with the tenure of 20 years. I am very happy with HDFC ltd.
      Was this review helpful? 0
      , hyderabad
      Reviewed on Jul 13, 2017
    • HDFC Limited Home Loan
      "Response part should be improved"
      0.5 2.0/5 "Expected more"
      Hdfc Ltd response is not upto the mark, I have applied for the home loan, I submitted all my documents along with the processing fee of Rs.7800. Even I got sanction letter for the home loan. But still I am not sure about the application status, no one contacted me properly, I am the one calling them and getting the status.
      Was this review helpful? 0
      , delhi
      Reviewed on Jul 13, 2017
    • HDFC Limited Home Loan
      "Best offer"
      0.5 5.0/5 "Blown Away!"
      Initially I have some offer from HDFC Ltd, I though to process with that rate, it was shown in online channel, finally HDFC Ltd gave me some thing else. Now my loan is under process, I got my sanction letter, I have finalized a plot to construct a house for that HDFC Ltd processing the interest of 8.65% and also they taking some processing fee.
      Was this review helpful? 0
      , bangalore
      Reviewed on Jul 13, 2017
    • HDFC Limited Home Loan
      "Good Service"
      0.5 3.0/5 "Satisfactory"
      I had applied for the HDFC Ltd for the home loan and as a customer I am very happy with the way they are process this loan. They had explained every bit of the information in detail before I even submitted my paper work. The interest rate and charges are very much reasonable too the loan amount I have taken is 17 lakhs and the rate of interest they have offered is 10% and 8.6% and the EMI is 16400
      Was this review helpful? 1
      , haridwar
      Reviewed on Jul 12, 2017
    • HDFC Limited Home Loan
      "Satisfactory"
      0.5 4.0/5 "Great!"
      HDFC Ltd service is good but they don't have online payment option to make Loan due. If suppose I miss the EMI amount, I should visit to the bank to make the EMI. It would be great if they provide online payment, instead of visiting to the bank. Other than this everything is good, my home loan experience was good with HDFC Ltd, they giving offers especially for women they reducing the interest rate.
      Was this review helpful? 2
      , bangalore
      Reviewed on Jul 10, 2017
    • HDFC Limited Home Loan
      "Satisfied service."
      0.5 5.0/5 "Blown Away!"
      I have applied home loan with HDFC limited , but then the HDFC executive told the place which I have selected is not eligible to get the loan. The rate of interest is nominal with HDFC limited.The customer service and the response was good with HDFC limited.
      Was this review helpful? 0
      , chennai
      Reviewed on Jul 07, 2017
    • HDFC Limited Home Loan
      "Overall good"
      0.5 4.0/5 "Great!"
      Since the property I was buying was not listed with HDFC LTD, I had taken my home loan from another bank. The customer services are good and they were responsive. The interest rate and processing charges were also normal. Overall no hassles faced.
      Was this review helpful? 0
      , bangalore
      Reviewed on Jul 07, 2017
    • HDFC Limited Home Loan
      "Looking for a better option"
      0.5 4.0/5 "Great!"
      I am not fine with HDFC Ltd. what they offering. I though they would be charging me 0% of processing fee for the car loan. But HDFC Ltd charging the processing fee of Rs.7000 it is high. But I am fine with their interest rate of 8.40% it is nominal. Therefore I didn't go head with HDFC Ltd for the housing loan.
      Was this review helpful? 0
      , mumbai
      Reviewed on Jul 06, 2017
    • HDFC Limited Home Loan
      "Very good services"
      0.5 5.0/5 "Blown Away!"
      I have taken my home loan from HDFC Ltd and the process for it has been good. The documents was collected on time and it is not much of paperwork. The process is smooth too. The interest rate and processing charges is normal and in all there are no hassles.
      Was this review helpful? 0
      , lucknow
      Reviewed on Jul 06, 2017
    • HDFC Limited Home Loan
      "Excellent"
      0.5 5.0/5 "Blown Away!"
      My home loan is from HDFC Ltd. The customer support is good and the process was completed very fast. It was smooth as well, without any hiccups. The interest rate was around 8% and the processing charges was also normal. The disbursement is on time too.
      Was this review helpful? 1
      , indore
      Reviewed on Jul 06, 2017
    • HDFC Limited Home Loan
      "Its Good"
      0.5 3.0/5 "Satisfactory"
      HDFC Ltd stated that, I am eligible only the amount of 9 lakhs for the housing loan. But I applied an amount of 14.4 lakhs at least, I am was looking out for an amount of Rs. 12 lakhs. Hence I am not fine with the principal amount and therefore I closed the loan application.
      Was this review helpful? 0
      , bangalore
      Reviewed on Jul 06, 2017
    • HDFC Limited Home Loan
      "Looking for a better service"
      0.5 3.0/5 "Satisfactory"
      HDFC ltd were asking lot of documents like KYC ,property documents, IT and others it was very difficult to submit all papers. But ICICI don't have such a big process, moreover I didn't get the response immediately from HDFC . They should reach the customer immediately to provide the better service.
      Was this review helpful? 1
      , hyderabad
      Reviewed on Jul 05, 2017
    • HDFC Limited Home Loan
      "Communication gap should be eliminated"
      0.5 2.0/5 "Expected more"
      I didn't receive any call from HDFC Ltd that's the first reason, I tried reach them multiple time. One of the online channel executive also coordinated with me to connect the bank. Finally I got a mail from HDFC Ltd some one will be reaching me for the loan process but no body turned up. I would like to suggest them to acknowledge the customer request.
      Was this review helpful? 1
      , mumbai
      Reviewed on Jul 05, 2017
    • HDFC Limited Home Loan
      "Quick Process"
      0.5 5.0/5 "Blown Away!"
      People from HDFC ltd visited my premises and collected the documents for the home loan. Even they had completed and sanctioned the loan in a week time. Their services are really good and I had received good response from them during the loan process.
      Was this review helpful? 0
      , visakhapatnam
      Reviewed on Jul 05, 2017
    • HDFC Limited Home Loan
      "Better Service"
      0.5 4.0/5 "Great!"
      HDFC LTD quoted 9.6% for my home loan. The interest rate is comparatively better. I never faced any kind of issues with them for the home loan process. Customer service is quite good and there were no hidden charges when it comes to the loan process,.
      Was this review helpful? 0
      , pollachi
      Reviewed on Jul 04, 2017
    • HDFC Limited Home Loan
      "AVERAGE"
      0.5 3.0/5 "Satisfactory"
      After I had applied with HDFC Ltd for the home loan, I received some calls at that time I was in vacation I wasent able to talk them properly and I have no idea about rate of interest and the loan amount I had an Idea of getting is 25lakhs.
      Was this review helpful? 1
      , indore
      Reviewed on Jul 03, 2017
    • HDFC Limited Home Loan
      "Excellent Service"
      0.5 5.0/5 "Blown Away!"
      Within 5 days of time my home loan got disbursed with HDFC limited. The service with HDFC limited is quick and fast. The rate of interest is nominal with HDFC limited. I am happy about the loan amount. I am satisfied with the HDFC limited service.
      Was this review helpful? 2
      , agra
      Reviewed on Jul 01, 2017
    • HDFC Limited Home Loan
      "Satisfied"
      0.5 5.0/5 "Blown Away!"
      I have postponed my plan due to some other personal reason with the HDFC limited for the home loan. I would like to say that the rate of interest was a kind of okay for me on that time . Customer service and other things are good one with the HDFC limited.
      Was this review helpful? 1
      , ahmedabad
      Reviewed on Jun 24, 2017
    • HDFC Limited Home Loan
      "Good Process"
      0.5 4.0/5 "Great!"
      I had availed home loan from HDFC ltd. I had got this loan for 18 lakhs. And the interest rate in the beginning was around 9.50% after which I put an application to reduce the interest rate, hence they reduced it further to 8.50%. There were no challenges with the bank during the entire loan process.
      Was this review helpful? 2
      , jaipur
      Reviewed on Jun 24, 2017
    • HDFC Limited Home Loan
      "High on ROI"
      0.5 4.0/5 "Great!"
      HDFC LTD has provided me the home loan with ease. I did not have to follow much on the process. I got the loan on time. The verification went well too. The institution is very high on the interest rate and the processing charges are also very high.
      Was this review helpful? 4
      , bangalore
      Reviewed on Jun 23, 2017
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