A "low interest" loan shouldn't mean you have very little interest in paying it back!
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    Federal Bank Home Loans Customer Care

    We found 1 Federal Bank Home Loans Customer Care

    Bank Name
    Interest Rate Range
    Processing Fee Range
    Loan Amount
    Tenure Range
    9.57% - 9.82% Fixed
    3,000 to ₹7,500 + S.T. One time fee
    15Crs Max
    1-30 Years
    Enquire
    Response Time Within 30 minutes
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    Federal Bank Home Loans Customer Care is Rated as "Great!" by 50 Users

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    Federal Bank Home Loans Customer Care:

    Federal Bank is one of the leading and most popular banks in India. It has a wide customer base and is trusted by millions. Customers swear by the bank’s impeccable customer care service. The service resolves their complaints, and helps them with any problems faced with respect to banking with Federal Bank.

    Federal Bank Home Loan Customer Care Toll Free Numbers:

    You can contact Federal Bank on the following toll free number numbers you can contact toll free for any enquires/ complaints/issues. They can be reached anytime, anywhere:

    • Contact Center is a one point contact with Federal bank for customers

      • Dial the pan India toll free number:

      1800 - 425 - 1199

      or

      1800 - 420 - 1199

      to get in touch with the Contact Center to resolve your queries.

      Customers who are overseas can dial…

      +91- 484 - 2630994 or +91-484-2630995

    • Calling these numbers will get you in touch with the customer care executives who are available 24 x 7 to help you. Please note that they will give you information about your accounts and other queries but only after running an identification check to ascertain that you are the account holder. For verification you have to give the following information –
      1. Communication address registered with bank records
      2. ATM card number
      3. Customer id
      4. Last 3 transactions
      5. Federal Bank Home loan customer care service e-mail addresses
    • You can also write a mail to Federal Bank customer care service on the following addresses –
      1. For general queries – [email protected]
      2. For queries related to net banking – [email protected]

    You will be asked to provide the following details to resolve your queries:

    • FedNet User ID
    • Full Name
    • Email ID registered with the bank

    Any one of the following details:

    • Date of Birth
    • Customer ID
    • ATM Card Number

    You can write to the following addresses to get in touch with the customer care for the below listed queries:

    • For queries related to Internet Banking, Two factor authentication, Online FedNet Registration - [email protected]
    • For queries related to Mobile Banking [email protected]
    • For queries related to ATM Services - [email protected]
    • For queries related to NRI Account Opening [email protected]
    • For any other general queries - [email protected]

    Federal Bank Grievance Redressal system:

    Federal Bank has a grievance redressal system in place as per which if the financial products offered have not satisfied you or you aren’t happy with the bank’s service there is a grievance redressal system in place for each one of these via which you can put out your complaints to the bank regarding any issues faced.

    Apart from phone and email you can use different channels to reach to the bank to get information on products and services and also submit the grievance to the bank. If you have a grievance regarding your home loan (retail banking), please follow the following process –

    • First call the bank’s 24 hour customer care numbers - 1800-425-1199 / 1800-420-1199
    • You can also contact your respective branch or submit your complaint online via the bank’s website
    • Use the Customer Grievance form to submit your complaint.
    • If you are not happy with the solution, get in touch Zonal Nodal Officer. In addition to this, If you think that your complaint hasn’t been solved then write to the following address -

      Ms. Shalini Warrier

      Chief Operating Officer

      CEO's Secretariat

      Federal Bank Limited,

      Federal Towers, Bank Junction,

      Aluva, Kerala -683 101

    • You can also e-mail at [email protected] or fax on 91 484 2626366.
    • You can also write to the Managing Director & Chief Executive Officer of Federal Bank. The address is -

      The Managing Director & CEO,

      The Federal Bank Ltd.,

      Corporate Office,

      Federal Towers, Aluva, Kerala, India – 683 101

    • If the above processes don’t solve your problem then you can directly approach the Banking Ombudsman.
    • You can also use the ‘request a call back’ feature provided by the bank by filling in your details.

    About Federal Bank:

    One of the most popular banks in India, Federal bank is a major commercial private sector bank. It has its headquarters in Kerala. The bank has a widespread network of ATMs and branches across the nation.

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    • Federal Bank Home Loans Customer Care Reviews

    Write a Review
    • Federal Bank Home Loan
      "Excellent "
      0.5 5.0/5 "Blown Away!"
      I got the home loan with the Federal bank by 2015 and the rate of interest was around 8.75%, which is floating, also its reduced one. By very next month RBI repo rate will be applicable to the customer EMI. I got around 80% of the cost of home as loan and the collateral is a primary security.
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      , ahmednagar
      Reviewed on May 23, 2017
    • Federal Bank Home Loan
      "Nice experience"
      0.5 4.0/5 "Great!"
      I earlier had my home loan with Federal bank and the process with the bank was good and I had no hassles as long as I was banking with them for this product. When I transferred my loan I was not charged any processing fees as well. It was smooth and easy.
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      , pune
      Reviewed on May 16, 2017
    • Federal Bank Home Loan
      "New generation bank"
      0.5 4.0/5 "Great!"
      I got the housing loan from the Federal bank and my entire family is having good relationship with Federal bank because of their good customer service. Interest rate was huge at that time and the customer service was good one with them and their charges were a kind of okay for me.
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      , mumbai
      Reviewed on Apr 11, 2017
    • Federal Bank Home Loan
      "Average bank"
      0.5 3.0/5 "Satisfactory"
      I would describe Federal bank as an average bank probably because their online service is not good. Each time I had to go the bank to change the password. For every single activity I had to visit the branch. Recently, I visited the Branch for getting my Certificate of Interest as I had issues with my online banking. As I had forgotten my online banking password.
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      , kochi
      Reviewed on Nov 09, 2016
    • Federal Bank Home Loan
      "Need to be more flexible with customers"
      0.5 3.5/5 "Pretty good"
      I already closed the housing loan with Federal bank and the interest rate was around 10.5%, which was floating based one. They don't have top up facility but while it comes to services, they are really up to the mark. While I took the housing loan, they only have done every help for me. I would like to suggest that they need to give competitive property value for providing loans and also they need to include the top up facility.
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      , bangalore
      Reviewed on Aug 25, 2016
    • Federal Bank Home Loan
      "Easy to apply!"
      0.5 5.0/5 "Blown Away!"
      One of my friend is working with federal bank and due to this, the loan process was pretty easy for me. Interest rate was .25% higher with Fedaral bank for home loan, when compared to other banks. Processing time was very very quick from the banker.
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      , bangalore
      Reviewed on Jun 11, 2016
    • Federal Bank Home Loan
      "High ROI"
      0.5 3.0/5 "Satisfactory"
      My home loan is from Federal Bank. The services are good from them. But they have been offering a high rate of interest. I have also requested them to reduce it. And also submitted a letter for it. They are yet to reply back. The charges are normal.
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      , pune
      Reviewed on Mar 16, 2016
    • Federal Bank Home Loan
      " Great expernice"
      0.5 4.5/5 "Excellent!"
      There was smooth process from federal bank for the home loan application. We had all the required documents available. The bank executive and manger helped out of the documentation as the property was in different location. They charged the competitive interest rate.
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      , mumbai
      Reviewed on Feb 23, 2016
    • Federal Bank Home Loan
      "Best in service"
      0.5 4.0/5 "Great!"
      10 years back I purchased a home loan from Federal bank. At that time they processed my loan with minimum rate of interest. According to me a home loan in federal back is mush faster and easier to avail, compared to any other banks. I would surely recommend this bank.
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      , mumbai
      Reviewed on Jan 21, 2016
    • Federal Bank Home Loan
      "Satisfied.."
      0.5 3.5/5 "Pretty good"
      Federal bank is good and they have good customer service. I had applied for the home loan with Federal bank but the property is not A-khata so it is not doable and the plan was stopped. According to me I am happy with the service of bank. No idea about charge.
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      , bangalore
      Reviewed on Dec 08, 2015
    • Federal Bank Home Loan
      "Loan amount is less...Loan amount is less...Loan amount is l"
      0.5 3.0/5 "Satisfactory"
      Federal bank was providing less amount comparing with other bank and that was my problem so I could not take the home loan. My expectation was high and asked to sanction high amount but they had some limitations. Interest rate is bit high here in Federal bank.
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      , surat
      Reviewed on Dec 08, 2015
    • Federal Bank Home Loan
      "Impressive..."
      0.5 5.0/5 "Blown Away!"
      Federal bank came forward to give several offers. They contacted me and they were ready to sanction the home loan whereas I postponed my decision. Comparatively the charge is competitive for the home loan. They were detailing about the information and that looks very impressive.
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      , ernakulam
      Reviewed on Dec 07, 2015
    • Federal Bank Home Loan
      "Rate and charge is common.."
      0.5 4.0/5 "Great!"
      I was unable to avail the home loan as there was some issues in the property that I have selected. I was expecting for 35 lakhs of the loan but Federal bank convinced that they can offer loan only to the registered property as my property is not registered. They tried their level best. Rate of interest is common as other banks.
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      , new delhi
      Reviewed on Dec 07, 2015
    • Federal Bank Home Loan
      "Lesser interest rate...."
      0.5 3.0/5 "Satisfactory"
      Their initial process was very fast. Based on my Home loan their service was good. Charges was quiet higher FEDRAL Bank. Mod charges around 11k. There some agency involved and it would be great if they take direct control. Interest part an all fine when I compare to hdcf bank.
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      , chennai
      Reviewed on Oct 14, 2015
    • Federal Bank Home Loan
      "Smooth Process"
      0.5 5.0/5 "Blown Away!"
      I took home loan from federal bank within 10 days the loan was disbursed . Interest rate offered was 10.5% floating and now it is 13% . Processing fee charged was 1% on the loan amount. There was no difficulties while submitting the documents because my friend was there .
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      , bangalore
      Reviewed on Oct 07, 2015
    • Federal Bank Home Loan
      "Good One..."
      0.5 4.0/5 "Great!"
      It was a good experience with federal bank. The services were very good. I got a good response from them when I applied for a home loan. They gave me information about the necessary documents within 20 minutes. They communicated spontaneously. The rate of interest offered was best in the market. I recommend federal bank for a home loan if they do not modify their terms and conditions.
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      , chennai
      Reviewed on Sep 28, 2015
    • Federal Bank Home Loan
      "Average service "
      0.5 3.0/5 "Satisfactory"
      I would say it was average service provided by Federal Bank based on the Home loan.They were able to fulfill the customer expectation based on the loan process.They have taken around 15-20days to process the loan application.They have not informed about the Insurance prior to the customer.
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      , pune
      Reviewed on Sep 28, 2015
    • Federal Bank Home Loan
      "Help The Customers..."
      0.5 3.0/5 "Satisfactory"
      Federal bank was demanding for few documents to process my home loan but I was not having it. On that basis they denied the loan. They responded frequently. If a person does not have any documents, they have to mold their policies and provide some alternative way so that he does not lose that loan.
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      , new delhi
      Reviewed on Sep 24, 2015
    • Federal Bank Home Loan
      "Be Responsive..."
      0.5 3.0/5 "Satisfactory"
      It was a good approach from federal bank, I have not faced much problems with them. I said them that I will keep my documents ready to avail a home loan but there was no follow up. They should not leave a customer like this. I have never seen them calling back as promised.
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      , bangalore
      Reviewed on Sep 24, 2015
    • Federal Bank Home Loan
      "Expecting Better Services...."
      0.5 4.5/5 "Excellent!"
      The services offered by federal bank is not bad. Things are going well with them. I applied for a home loan, since I have not chosen the property they have kept it pending. They asked me to call back after finalizing the property. Since I have a salary account I am expecting a better service from them. The rate of interest offered by them was nominal compared to other banks.
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      , ernakulam
      Reviewed on Sep 24, 2015
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