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Toll-Free Number | 18004201199 18004251199 |
Chargeable Customer Care Number | 914842630994 914842630995 |
Dial 1800 420 1199. The steps you have to go through in the Federal Bank hotline IVR call are:
Virtual Query Assistance | Chat box ‘Ask Anita’ |
Download complaint form online to register complaints | Register your complaints |
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KYC Status Check | Check your KYC Status |
Postal address | The Federal Bank Ltd.,Corporate Office,Federal Towers,Aluva, Kerala,India - 683 101 |
Here are some of the important points that you should remember before contacting the Federal Bank customer care center:
Contact Details | Jurisdiction |
+971561521929 Email: chintalapati@federalbank.co.in | Dubai |
+971523219514 Email: arjit@federalbank.co.in | Dubai |
+971527622355 Email: rijo@federalbank.co.in | Abu Dhabi |
+971586677307 Email: basilk@federalbank.co.in | Abu Dhabi |
+971528247783 Email: siddharthvm@federalbank.co.in | Abu Dhabi |
+971561652230 Email: paras@federalbank.co.in | Dubai |
+971522523848 Email: akhiln@federalbank.co.in | Dubai |
+971551020205 Email: akhils@federalbank.co.in | National Paints, Al Nadha, Ajman, RAK, Ummal Quin |
+971505846706 Email: rakeshv@federalbank.co.in | Sharjah, Fujairah, Khor Fakkan, Kalba, Dibba |
+971558704770 Email: anujoseph@federalbank.co.in | Abu Dhabi |
Contact Details | Jurisdiction |
+971507987130 Email: sandeep.s@federalbank.co.in | Abu Dhabi |
+971507987235 Email: arjun.a@federalbank.co.in | Sharjah |
+971506966543 Email: ravism@federalbank.co.in | Dubai |
Contact Details | Jurisdiction |
+97470447879 Email: aravindank@federalbank.co.in | Qatar |
+97477362440 Email: parasuramar@federalbank.co.in | Qatar |
+97477545250 Email: sachintv@federalbank.co.in | Qatar |
Postal address | Postal address |
+96551153716 Email: rahulrajagopal1@federalbank.co.in | Kuwait |
+96566690827 Email: akhil@federalbank.co.in | Kuwait |
+96555666983 Email: clinto@federalbank.co.in | Kuwait |
Contact Details | Jurisdiction |
+96899421559 Email: sanyal@federalbank.co.in | Oman |
+96898143508 Email: pranavp@federalbank.co.in | Oman |
Contact Details | Jurisdiction |
Email: binuthomas@federalbank.co.in | Abu Dhabi |
Email: vikasparmar@federalbank.co.in | Dubai |
Centre | Contact Details |
Ahmedabad | Email: ahdy@federalbank.co.in |
Alapuzha | Email: apyy@federalbank.co.in |
Aluva | Email: alwy@federalbank.co.in |
Attingal | Email: atly@federalbank.co.in |
Bangalore North | Email: bgny@federalbank.co.in |
Bangalore South | Email: bgsy@federalbank.co.in |
Bhubaneswar | Email: bbsy@federalbank.co.in |
Chandigarh | Email: cghy@federalbank.co.in |
Chennai | Email: mdsy@federalbank.co.in |
Coimbatore | Email: cbey@federalbank.co.in |
Ernakulam | Email: ekmy@federalbank.co.in |
New Delhi East | Email: ndey@federalbank.co.in |
New Delhi West | Email: ndwy@federalbank.co.in |
Guwahati | Email: ghty@federalbank.co.in |
Hyderabad | Email: hydy@federalbank.co.in |
Indore | Email: idry@federalbank.co.in |
Irinjalakuda | Email:ijky@federalbank.co.in |
Kannur | Email: cnny@federalbank.co.in |
Kolhapur | Email: khry@federalbank.co.in |
Kolkata | Email: caly@federalbank.co.in |
Kollam | Email: qlny@federalbank.co.in |
Kottayam | Email: ktmy@federalbank.co.in |
Kozhikode | Email: kkdy@federalbank.co.in |
Madurai | Email: mduy@federalbank.co.in |
Malappuram | Email: mpmy@federalbank.co.in |
Mangalore | Email: mgry@federalbank.co.in |
Mavelikara | Email: mvky@federalbank.co.in |
Mumbai | Email: bbyy@federalbank.co.in |
Muvattupuzha | Email: mpzy@federalbank.co.in |
Navi Mumbai | Email: nbyy@federalbank.co.in |
New Delhi | Email: ndcy@federalbank.co.in |
Pala | Email: play@federalbank.co.in |
Palakkad | Email: pgty@federalbank.co.in |
Pathanamthitta | Email: ptay@federalbank.co.in |
Pune | Email: pney@federalbank.co.in |
Salem | Email: slmy@federalbank.co.in |
Surat | Email: srty@federalbank.co.in |
Thiruvananthapuram | Email: tvmy@federalbank.co.in |
Thodupuzha | Email: tpzy@federalbank.co.in |
Thrissur | Email: tcry@federalbank.co.in |
Tiruvalla | Email: tlay@federalbank.co.in |
In case you are not happy with the home loan services provided by Federal Bank you can write to the Grievance Redressal Team at the following email IDs:
Federal Bank also has a four-level grievance redressal system in place. Here are the details:
Level 1:
Level 2:
Centre | Address | Contact Details |
Bangalore | Federal Bank Ltd, Bangalore Zonal Office, 1st Floor, Halcyon Complex, No.9, St.Marks Road, Bangalore, Karnataka PIN - 560001 | Phone: 080- 22110054 Email: grr@federalbank.co.in |
Chennai | Federal Bank Ltd, Bhattad TowerIst Floor, 30, West Cott Road, Royapettah, Chennai, Tamil Nadu,PIN - 600 014 | Phone: 044- 28587516 Email: dsr@federalbank.co.in |
Ernakulam | Federal Bank Ltd, 6Th Floor,Federal Towers, Marine Drive,, Ernakulam, Kerala-PIN - 682 031 | Phone: 0484- 2385520 Email: ekmr@federalbank.co.in |
Kolkata | Federal Bank Ltd, 2B, "Regency", 6, Hungerford Street, Kolkata, West Bengal, PIN - 700 017 | Phone: 033- 22830840 Email: calg@federalbank.co.in |
Kottayam | Federal Bank Ltd, Mar Makil Centenary Memorial Building, SH Mount P O, Kottayam, Kerala, PIN - 686006 | Phone: 0481- 2302329 Email: ktmr@federalbank.co.in |
Kozhikode | Federal Bank Ltd, Federal Towers, 27/97G, Mavoor Road, Kozhikode, Kerala, PIN - 673 016 | Phone: 0495- 2741100 Email: kkdr@federalbank.co.in |
Mumbai | Federal Bank Ltd, Laxmi Towers, A-1, 4Th Floor, Bandra Kurla Complex, Bandra (East), Mumbai, Maharashtra, PIN - 400 051 | Phone: 022- 26566702 Email: bbyg@federalbank.co.in |
New Delhi | Federal Bank Ltd, Zonal Office, Federal Towers, 2/2, West Patel Nagar, Opp. Metro Pillar No. 196 New Delhi, PIN - 110008 | Phone: 011- 2588548 5 Email: ndlr@federalbank.co.in |
Thiruvananthapuram | Federal Bank Ltd, P.B. No. 303, Federal Towers, M.G. Road, Statue-695 001 | Phone: 0471- 2780657 Email: tvmr@federalbank.co.in |
Level 3:
Centre | Address | Jurisdiction |
Ahmedabad | C/o Reserve Bank of India La Gajjar Chambers, Ashram Road, Ahmedabad-380 009 Tel.No.079- 26582357, 079- 26586718 Email: bogujarat@rbi.org.in | Gujarat, Union Territories of Dadra and Nagar Haveli, Daman and Diu |
Bengaluru | C/o Reserve Bank of India 10/3/8, Nrupathunga Road Bangalore-560 001 Tel.No.080-22210771, 080- 22275629 Email: bobangalore@rbi.org.in | Karnataka |
Bhopal | C/o Reserve Bank of India Hoshangabad Road, Post Box No.32, Bhopal-462 011 Tel.No.0755-2573772, 0755- 2573776 Email: bobhopal@rbi.org.in | Madhya Pradesh and Chattisgarh |
Bhubaneswar | C/o Reserve Bank of India Pt. Jawaharlal Nehru Marg Bhubaneswar-751 001 Tel.No.0674-2396207, 0674- 2396008 Email: bobhubaneswar@rbi.org.in | Odisha |
Chandigarh | C/o Reserve Bank of India New Office Building Sector-17, Central Vista Chandigarh-160 017 Tel.No.0712-2721109, 0712- 2721011 Email: bochandigarh@rbi.org.in | Himachal Pradesh, Punjab, and Union Territory of Chandigarh |
Chennai | C/o Reserve Bank of India, Fort Glacis, Chennai 600 001 Tel No.044-25399170, 044- 25395964 Email: bochennai@rbi.org.in | Tamil Nadu, Union Territories of Pondicherry, and Andaman and Nicobar Islands |
Guwahati | C/o Reserve Bank of India Station Road, Pan Bazar Guwahati-781 001 Tel.No.0361-2542556, 0361- 2540445 Email: boguwahati@rbi.org.in | Assam, Arunachal Pradesh, Manipur, Meghalaya, Mizoram, Nagaland, and Tripura |
Hyderabad | C/o Reserve Bank of India 6-1-56, Secretariat Road Saifabad, Hyderabad-500 004 Tel.No.040-23210013, 040- 23243970 Email: bohyderabad@rbi.org.in | Andhra Pradesh |
Jaipur | C/o Reserve Bank of India, Ram Bagh Circle, Tonk Road, Post Box No.12, Jaipur-302 004 Tel.No.0141-2570357/0141- 2570392 Email: bojaipur@rbi.org.in | Rajasthan |
Kanpur | C/o Reserve Bank of India M.G. Road, Post Box No.82 Kanpur-208 001 Tel.No.0512-2361191/0512- 2310593 Email: bokanpur@rbi.org.in | Uttar Pradesh (excluding District of Ghaziabad) and Uttaranchal |
Kolkata | C/o Reserve Bank of India 15, Nethaji Subhas Road Kolkata-700 001 Tel.No.033-22306222/033- 22305580 Email: bokolkata@rbi.org.in | West Bengal and Sikkim |
Mumbai | C/o Reserve Bank of India Garment House, Ground Floor, Dr. Annie Besant Road, Worli, Mumbai-400 018 Tel.No.022-24924607/022-24960893 Email: bomumbai@rbi.org.in | Maharashtra and Goa |
New Delhi | Jeevan Bharati Building Tower No.1, 7th Floor 124 Connaught Circus New Delhi-110 011 Tel.No.011-23725445/011- 23710882 Email: bonewdelhi@rbi.org.in | Delhi, Haryana, Jammu and Kashmir, and Ghaziabad district of Uttar Pradesh |
Patna | ‘Biscomaun Towers’, 2nd Floor, West Gandhi Maidan Patna-800 001 Tel.No.0612-2201734/0612- 2206308 Email: bopatna@rbi.org.in | Bihar and Jharkhand |
Thiruvananthapuram | C/o Reserve Bank of India Bakery Junction Thiruvananthapuram-695 033 Tel.No.0471-2332723/0471- 2329676 Email: bothiruvananthapuram@rbi.org.in | Kerala and Union Territory of Lakshadweep |
1. What are the basic home loan-related queries that are attended by the customer care center?
The following home loan related services are provided by the customer care center of Federal Bank:
2. What are the details that I need to keep handy while applying for a home loan through the customer care number?
You need to keep the following information handy while applying for a new loan:
3. Is it possible to know the status of my new home loan application with the help of Federal Bank customer care executives?
Yes, you can know the status report of the applied home loan with the help of the call center executives. However, make sure to provide your application number to the customer executive of the bank to get the latest update.
4. Can I choose my preferred language on the Federal Bank IVR hotline?
Yes, Federal Bank IVR has several language options and the customer can choose any language from the given options.
5. What services can I get if I have access to Federal Bank telebanking facility?
The following services are available on the customer care number if you have the telebanking facility:
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