Here are some important things to know about contacting Canara Bank Home Loan Customer Care:
Points
One can call the toll-free number to get any information from Canara Bank customer care department or to get an issue or grievance resolved.
Customers can call the toll-free number anytime during the week except on 15 August, 2 October, and 26 January.
Customers can also choose to visit their nearest branch to get their issues/grievances resolved.
Phone Banking is based on IVR (Interactive Voice Response). Follow the instructions closely to get to the service you require.
Redressal of Complaints and Grievance System
In case you have a grievance or issue that you want to bring to the notice of Canara Bank Customer Care Department, you can always call them on their toll-free number mentioned above. Additionally, you can also bring the complaint to the notice of the Branch Manager. In case the Branch Manager fails to satisfactorily resolve your complaint, you can escalate the matter to concerned Circle Office/Regional Office.
In case the Regional Office/Circle Office fails to resolve your complaint satisfactorily, you can further escalate it to Canara Bank's Nodal Officer at the Head Office.
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