A "low interest" loan shouldn't mean you have very little interest in paying it back!
  • Canara Bank Home Loan Customer Care

    18004250018
    TOLL FREE NUMBER

    Canara Bank Customer Care IVR Manual

    Call on 1800-425-0018. The steps that you have to go through in the Canara Bank hotline IVR are: 

    1. Welcome to Canara Bank. 
    2. Press 1 for Canara Bank banking services, 2 for door-step banking services for senior citizens, 3 for insurance and mutual investments, * to repeat the menu. 
    3. You will be required to select the language thereafter. Press 1 for English, 2 for Hindi, 3 for Telegu, 4 for regional languages. 
    4. Thereafter, press 1 for product details and 9 to speak to their customer care executive. 
    5. When you press 1 for product details, you will be given the following options: 
      • Press 1 for car loan 
      • Press 2 for home loan 
      • Press 3 for micro, small, and medium enterprises loan 
      • Press 4 for agricultural loan 
      • Press 5 for retail lending 
    6. In order to inch closer to your home loan option, press 2 and you will be redirected to a call with their customer care executive. 
    7. At any point during the call, you can speak to the customer care personnel directly by pressing 9. 

    Other Ways to Contact Canara Bank Customer Care Department

    Net banking

    1800-425-0018 

    CanMobile

    1800-425-0018 

    CanSecure

    080-2558-0625 

    Address

    Canara Bank Head Office, Bangalore 

    Points to Remember

    Here are some important things to know about contacting Canara Bank Home Loan Customer Care: 

    • One can call the toll-free number to get any information from Canara Bank customer care department or to get an issue or grievance resolved. 
    • Customers can call the toll-free number anytime during the week except on 15 August, 2 October, and 26 January. 
    • Customers can also choose to visit their nearest branch to get their issues/grievances resolved. 
    • Phone Banking is based on IVR (Interactive Voice Response). Follow the instructions closely to get to the service you require. 

    Redressal of Complaints and Grievance System 

    • In case you have a grievance or issue that you want to bring to the notice of Canara Bank Customer Care Department, you can always call them on their toll-free number mentioned above. Additionally, you can also bring the complaint to the notice of the Branch Manager. In case the Branch Manager fails to satisfactorily resolve your complaint, you can escalate the matter to concerned Circle Office/Regional Office. 
    • In case the Regional Office/Circle Office fails to resolve your complaint satisfactorily, you can further escalate it to Canara Bank’s Nodal Officer at the Head Office. 

    The following are the nodal executives appointed under the Banking Ombudsman: 

    Circle 

    Name of the Executive 

    Details 

    Email Address 

    Telephone No. 

    Ahmedabad 

    Shiva Priya Verma 

    Divisional Manager, Canara Bank Circle Office 

    P B NO. 4070, NARAYAN CHAMBERS BUILDING, GROUND FLOOR 

    NEAR NEHRU BRIDGE, ASHRAM ROAD 

    Ahmedabad - 380009 

    shivapriyaverma@canarabank.com 

    079-27583029 

    Bhopal 

    Murari Mohan 

    Divisional Manager, Canara Bank Circle Office 

    PARYAWAS BHAWAN, BLOCK NO 3 

    5TH FLOOR, ARERA HILLS, JAIL ROAD 

    Bhopal - 462 011 

    murarimohan@canarabank.com 

    0755-2570072 

    Bangalore 

    N Gangadhar 

    Divisional Manager, Canara Bank Circle Office 

    SPENCER TOWERS 

    NO.86, M G ROAD 

    Bangalore - 560001 

    gangadharn@canarabank.com 

    080-25326633 

    Bhubaneshwar 

    Sandhya R Mohanty 

    Divisional Manager, Canara Bank Circle Office 

    1ST FLOOR, RED CROSS BHAVAN 

    SACHIVALAY MARG, PB 104 

    Bhubaneshwar- 751007 

    sandhyarm@canarabank.com 

    0674-2391401 

    Chennai 

    S Hariharan 

    Divisional Manager, Canara Bank Circle Office 

    524, ANNASALAI, TEYNAMPET 

    Chennai - 600 018 

    hariharans@canarabank.com 

    044-48595562 

    Chandigarh 

    Sohan Lal 

    Assistant General Manager, Canara Bank Circle Office 

    CIRCLE OFFICE BLDG, 

    3RD FLOOR 

    PLOT NO.1, SECTOR 34A 

    Chandigarh - 160022 

    sohanlal@canarabank.com   

    0172-2605258 

    New Delhi 

    Rajesh Kumar 

    Divisional Manager, Canara Bank Circle Office 

    8TH FLOOR, ANSAL TOWERS 

    38, NEHRU PLACE 

      New Delhi - 110019 

    rajeshkumar10@canarabank.com 

    011-26294585 

    Hyderabad 

    A B Prasad 

    Assistant General Manager, Canara Bank Circle Office 

    3-5-879 RUBY HOUSE 

    OPP. OLD MLA QUARTERS, HIMAYAT NAGAR 

    Hyderabad - 500029 

    prasadab@canarabank.com 

    040-23421802 

    Guwahati 

    Manoj Kumar Jha 

    Divisional Manager, Canara Bank Circle Office 

    DWARAKAPURI, FIRST FLOOR, 

    BORA SERVICE, ULUBARI 

    Guwahati - 781007 

    manojkumarjha@canarabank.com 

    0361-2529900 

    Jaipur 

    Ashok Kumar Sharma 

    Divisional Manager, Canara Bank Circle Office 

    ORBIT MALL, CIVIL LINES, AJMER ROAD 

    Jaipur - 302006 

    ashoks@canarabank.com 

    0141-2229823 

    Kolkata 

    Ujjal Sinha 

    Divisional Manager, Canara Bank Circle Office 

    P.B. NO. 9087, 21, 6TH FLOOR 

    CAMAC STREET   

    Kolkata - 700016 

    ujjalsinha@canarabank.com 

    033-22831505 

    Karnal 

    Carolus Tiru 

    Divisional Manager, Canara Bank Circle Office 

    P O NO.22, BAY SITE-17-18, SECTOR-12 

    Karnal - 132 001, HARYANA 

    carolustiru@canarabank.com 

    0184-2265423 

    Lucknow 

    UK Dubey 

    Divisional Manager, Canara Bank Circle Office 

    VIPIN KHAND 

    NEAR SANGEETHA NATYA ACADEMY 

    GOMATI NAGAR 

    Lucknow - 2303207 

    ukdubey@canarabank.com 

    0522-2307806 

    Mangalore 

    Lynette SL Pinto 

    Assistant General Manager, Canara Bank Circle Office 

    CANARA BANK BUILDING 

    LIGHT HOUSE HILL 

    BALMATTA ROAD 

    Mangalore - 573001 

    lynetteslpinto@canarabank.com 

    0824-2440319 

    Madurai 

    S Chelladurai 

    Divisional Manager, Canara Bank Circle Office 

    ST. MARYS CAMPUS 

    EAST VELI STREET 

    Madurai - 625 001 

    chelladurais@canarabank.com 

    0452-2335888 

    Mumbai 

    Nagaraju 

    Divisional Manager, Canara Bank Circle Office 

    CANARA BANK BUILDING 

    2ND F1 A WING C-14 G BLOCK 

    BANDRA KURLA COMPLEX 

    BANDRA EAST 

    Mumbai - 400 051 

    nagaraju@canarabank.com 

    022-26535365 

    Pune 

    Ram Bilas Bang 

    Divisional Manager, Canara Bank Circle Office 

    790 (PART) SHIVAJI ROAD 

    NEAR MANGALA THEATRE 

    SHIVAJI NAGAR,  

    Pune - 411005 

    rambilasbang@canarabank.com 

    020-25530604 

    Patna 

    S Binay Kumar 

    Assistant General Manager, Canara Bank Circle Office 

    P.B.NO. 193, LUV-KUSH TOWERS 

    EXHIBITION ROAD 

    Patna - 600 001 

    binaykumar@canarabank.com 

    0612-2320156 

    Ranchi 

    Mahamaya Prasad Roy 

    Divisional Manager, Canara Bank Circle Office 

    KAUSHALYA CHAMBER, P PCOMPOUND 

    MAIN ROAD 

    Ranchi - 834 002 

    mahamayaproy@canarabank.com 

    0651-2332176 

    Vijayawada 

    D Srinivas 

    Divisional Manager, Canara Bank Circle Office 

    54-15-4B, LAKSHMI AVENUE 

    SRINIVASA NAGAR BANK COLONY 

    Vijayawada - 520008 

    srinivasd@canarabank.com 

    0866-2428885 

    Trivandrum 

    Ravindranathan C 

    Assistant General Manager, Canara Bank Circle Office 

    TC 26/273 (1), M B ROAD, POST BOX NO. 5604 

    Trivandrum - 693039 

    ravindranathanc@canarabank.com 

    0471-2331192 

    Customer service section, HO, Bangalore 

    P R Yeshodhar 

    Assistant Manager, Canara Bank 

    SP&D WING, 

    HEAD OFFICE, NO. 112, JC ROAD 

    Bangalore - 560002 

    hocss1@canarabank.com 

    080-22115526 

    Customer FAQ’s 

    1. Who are eligible to avail home loan from Canara Bank? 
    2. The following individuals will be eligible to borrow home loan from Canara Bank: 

      • Salaried people with a minimum service tenure of 3 years. 
      • Self-employed individuals and entrepreneurs with a minimum business tenure of 3 years. 
      • The individuals borrowing a home loan must fall between the age group of 18 years and 55 years. 
    3. Will the income of the borrower’s spouse be considered in order to determine the repayment capacity? 
    4. Yes. The spouse’s income will be considered while determining the repayment capacity of the home loan. The family income incorporates the applicant’s income and his/her spouse’s income as well. 

    5. What are the various reasons for which home loan can be sanctioned? 
    6. Home loan can be sanctioned for the following reasons: 

      • To purchase a ready built flat/house. 
      • To construct a flat/house. 
      • To purchase a site and construct a house thereafter. 
      • To expand existing units of a property and upgradation of extra amenities. 
      • To undertake renovations and repairs, subject to a maximum amount of Rs.15 lakh. 
    7. What is the security required to avail a home loan? 
    8. Mortgage of the flat/house will act as security. 

    9. What are the processing charges involved in a home loan? 
    10. The applicant will be required to pay a minimal processing fee of 0.50% towards a home loan. 

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