Call on 1800 102 2636 or 1800 233 4526 and follow the steps mentioned below to reach Bank of Maharashtra’s customer service department:
|Other toll-free numbers||18001022636|
|SMS Banking||SMS ‘ASSIST’ to 9223181818|
|Online form to register complaints||Bank of Maharashtra Compalint Registration|
|Postal address||Bank of Maharashtra , Central Office , 'Lokmangal' , 1501 , Shivajinagar Pune-411005|
Mentioned below are some important points you must keep in mind when contacting Bank of Maharashtra’s customer care department:
1. Bank of Maharashtra’s toll-free customer care and phone banking numbers are functional 24X7 all throughout the year.
2. When filing the grievance form or the feedback form, make sure to enter your contact details and other such necessary details in an accurate manner.
3. The grievance redressal system of Bank of Maharashtra works on three levels:
4. You can use the bank’s branch locator service to find the nearest Bank of Maharashtra branch in your vicinity.
If you are dissatisfied with the services provided by the bank or have faced a lack of service or action to eradicate a problem, you can reach out to Bank of Maharashtra’s grievance department by calling customer care, visiting their nearest branch in your vicinity, or by filling the online grievance form
To file a grievance, you can contact the branch manager of your area. If the grievance redressal is not satisfactory or a solution hasn’t been provided within 1 week of the filing of the complaint, it is escalated to the zonal level.
The contact details of the zonal heads of Bank of Maharashtra are mentioned below:
|Jurisdiction||Phone number||Email ID|
|Ahmednagar||0241 / email@example.com|
If the Zonal Officer fails to address the issue or provide a solution within 2 weeks, the matter will be escalated to the Nodal Officer at the head office of Bank of Maharashtra.
You can also mail them by writing your complaint at the following address:
Assistant General Manager, Customer Services, Bank of Maharashtra, Head Office, ‘Lokmangal’, 1501, Shivajinagar, Pune-411005,
|Telephone number||020 – 25614259 (Extn. 259)|
|Fax||020 - 25520473|
The Nodal officer will have 2 weeks to provide a solution to the complaint. If a satisfactory solution isn’t provided, customers have the right to contact the Chairman and Managing Director of the bank. If no action is taken within 30 days, customers can take any of the following steps:
Apart from this three-tier grievance redressal system, Bank of Maharashtra also appoints an internal ombudsman as the Chief Customer Service Officer (CCSO) according to their latest grievance redressal policy. Customers can reach out to the CCSO regarding any grievance before contacting the banking ombudsman.
You can activate Bank of Maharashtra’s SMS banking services by sending the SMS ‘ACTV’ to 9223181818
Log on to Bank of Maharashtra Branch Locator Service and select your state and region to locate the nearest Bank of Maharashtra branch in your vicinity.
Bank of Maharashtra's helpdesk numbers operate 24X7 all throughout the year. However, if you are not able to reach them due to technical barriers or any other such reason, you can mail your query or complaint to the bank at firstname.lastname@example.org or email@example.com
Bank of Maharashtra's helpline numbers can be used to reach out to their helpdesk and solve any queries related to their products like loans, deposit accounts, etc. The helpline numbers can also be used to resolve doubts and queries regarding the bank’s internet banking services.
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