Call on 1800 102 2636 or 1800 233 4526 and follow the steps mentioned below to reach Bank of Maharashtra’s customer service department:
|Other toll-free numbers||18001022636|
|SMS Banking||SMS ‘ASSIST’ to 9223181818|
|Online form to register complaints||Bank of Maharashtra Compalint Registration|
|Postal address||Bank of Maharashtra , Head Office, 'Lokmangal', 1501, Shivajinagar Pune - 411005|
Mentioned below are some important points you must keep in mind when contacting Bank of Maharashtra’s customer care department:
1. Bank of Maharashtra’s toll-free customer care and phone banking numbers are functional 24X7 all throughout the year.
2. When filing the grievance form or the feedback form, make sure to enter your contact details and other such necessary details in an accurate manner.
3. The grievance redressal system of Bank of Maharashtra works on three levels:
4. You can use the bank’s branch locator service to find the nearest Bank of Maharashtra branch in your vicinity.
If you are dissatisfied with the services provided by the bank or have faced a lack of service or action to eradicate a problem, you can reach out to Bank of Maharashtra’s grievance department by calling customer care, visiting their nearest branch in your vicinity, or by filling the online grievance form
To file a grievance, you can contact the branch manager of your area. If the grievance redressal is not satisfactory or a solution hasn’t been provided within 1 week of the filing of the complaint, it is escalated to the zonal level.
The contact details of the zonal heads of Bank of Maharashtra are mentioned below:
|Jurisdiction||Office Address||Phone number||Email ID|
|Ahmedabad||Mavlankar Haveli, Vasant Chowk, Bhadra, Ahmedabad 380001||079-25507901, firstname.lastname@example.org|
|Ahmednagar||Gurukul, 2nd Floor, Lal Taki Road, Ahmednagar 414001||0241-2430574, 0241-2430428, 0241-2430659, 0241-2430562, email@example.com|
|Akola||Aarth Mangal, Satav Chowk, Oak Marg, Jathar peth, Akola 444005||0724-2490842, firstname.lastname@example.org|
|Amravati||Opp. Atul Mangal Karyalay, Lahanuji Nagar, Amravati 444001||0721-2678206, email@example.com|
|Aurangabad||Mahabank Bhavan, C-3, N-1 Town Centre, CIDCO, Aurangabad 431003||0240-2481232, firstname.lastname@example.org|
|Bengaluru||15, Police Station Road, Basawangudi, Bengaluru 560064||080-26526237, email@example.com|
|Bhopal||1/14 Prashasanik Zone, Arera Hill, Jail Road, Bhopal 462011||0755-2551003, firstname.lastname@example.org|
|Chandigarh||SCO 88-89, Sector – 17 C, Chandigarh 160017||0172-2713010, email@example.com|
|Chandrapur||Ghanashyam Bhavan, opposite Police H.O. Mul Road, Chadrapur-442401||07172-254518, firstname.lastname@example.org|
|Chennai||Zonal Office, 4, Shivagnanam Road, T.Nagar Chennai 600017||044-24364410, email@example.com|
|Delhi||15, NBCC Tower, 3rdfloor, Bhikaji Kama Place, New Delhi 110066||011-26172824, firstname.lastname@example.org|
|Goa||Dattaprasad Building, 1st Floor, M.G. Raod, Panaji, Goa 403001||0832-2223136, email@example.com|
|Hyderabad||4-03-379, 2nd Floor, Bank Street, Sultan Bazar, Hyderabad 500001||040-24757005, firstname.lastname@example.org|
|Indore||Maharashtra Sahitya Sabha Bhavan, 688, M.G.Road, Indore 452007||0731-2435924, email@example.com|
|Jabalpur||Muthye Building Opp. Telephone Exchange, 1st Floor, Wright Town, Jabalpur 480002||0761-2610573, firstname.lastname@example.org|
|Jaipur||F-104, Riddhi Siddhi Apt., Subhash Marg, Jaipur- 302001||0141-2379903, 0141-2379904, email@example.com|
|Jalgaon||Khandesh Mill Shopping Complex, Building No.7, 1st Floor, P.Box.no.88, Nehru Chowk, Jalgaon 425001||0257-2225030, firstname.lastname@example.org|
|Kolhapur||Mahabank Building, S No. 517/1-L, Plot No. 7, Kavalanaka, Kolhapur 41600||0231-2533414, email@example.com|
|Kolkata||Mcleod House, 1st Floor, 3, N.S. Road, Kolkata 700001||033-22430286, firstname.lastname@example.org|
|Latur||28/77, Kirti Mansion, Kamdar Road, Adat Bazar Hanuman Chowk, Latur 413512||02382-248717, email@example.com|
|Lucknow||Plot No 12, Mahanagar North Hsg Co-op, Society, Sector – 9, Vikas Nagar, Lucknow. U P.||0522-2739259, firstname.lastname@example.org|
|Mumbai City||Janamangal, 2nd Floor, 45/47 Mumbai Samachar Marg Fort, Mumbai 400023||022-25812621, email@example.com|
|Mumbai suburban||Plot No 632, Yashomangal, Gandhinagar, Bandra East Mumbai firstname.lastname@example.org|
|Nagpur||Mahabank Building, Abhyankar Road, Sitaburdi, Nagpur 440012||0712-2545020, email@example.com|
|Nasik||Griha Nirman Bhavan, Old Agra Road, Post Box No.140, Nasik 422002||0253-2580748, firstname.lastname@example.org|
|Pune City Zone||Yashomangal’, F.C.Road, Shivajinagar, Pune-411005||020-25537919, email@example.com|
|Pune West Zone||Yashomangal’, F.C.Road, Shivajinagar, Pune-411005||020-25530861, 020-25530862, 020-25530863, 020-25530864, firstname.lastname@example.org|
|Pune East Zone||2nd Floor, Kesari Maratha Trust Complex, N.C. Kelkar Rd. 568, Narayan Peth, Pune 411030||020-24459184, email@example.com|
|Raipur||Chawla Complex, Sai Nagar, Raipur 491001||0771-2882716, firstname.lastname@example.org|
|Satara||Jeevan Tara, L.I.C. Zonal Office Building, Opp. Collector Office, Koregaon Rd, Satara 415001||02162-232906, email@example.com|
|Solapur||Plot No. 94, Gaikwad Bldg. Morarji Peth, Solapur Pune Road, Solapur 413002||0217-2733870, firstname.lastname@example.org|
|Surat||Prime Arcade, Anandamahal Road, Ward 17 B, Near Jogani Nagar Adajan, Surat – 395 009||0261 email@example.com|
|Thane||Mahabank Bhavan, B-37, Wagle Ind. Estate, Thane 400 604||022-25822462, firstname.lastname@example.org|
If the Zonal Officer fails to address the issue or provide a solution within 2 weeks, the matter will be escalated to the Nodal Officer at the head office of Bank of Maharashtra.
You can also mail them by writing your complaint at the following address:
Assistant General Manager, Customer Services, Bank of Maharashtra, Head Office, ‘Lokmangal’, 1501, Shivajinagar, Pune-411005
|Telephone number||020 – 25614259 (Extn. 259)|
|Fax||020 - 25520473|
The Nodal officer will have 2 weeks to provide a solution to the complaint. If a satisfactory solution isn’t provided, customers have the right to contact the Chairman and Managing Director of the bank. If no action is taken within 30 days, customers can take any of the following steps:
Apart from this three-tier grievance redressal system, Bank of Maharashtra also appoints an internal ombudsman as the Chief Customer Service Officer (CCSO) according to their latest grievance redressal policy. Customers can reach out to the CCSO regarding any grievance before contacting the banking ombudsman.
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