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  • Bank of India Home Loan Customer Care

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    Promised Interest Rate

    Customer Service



    Bank of India Home Loan Customer Care

    Bank of India is one of the most trusted financial institutions in the country which holds deep commitment towards serving their customers by providing products and services par excellence. In order to make the banking experience an enjoyable and customer friendly, the bank has put in place an efficient and dedicated customer support network. For any complaints, queries or issues relating to BOI home loans, the customers can reach out to the bank at any time to resolve the same.

    Toll-Free Numbers for Bank of India Home Loan Customer Support:

    For ease of reaching out and helping customers with their queries, Bank of India provides its customers with a toll free customer care number. If customers have any query or wish to obtain any information, they can contact the bank’s toll free customer care which is accessible 24 hours a day, seven days a week and all 365 days a year.

    The toll free number is 1800 220 229 and 1800 103 1906.

    Also, since these are toll free numbers, there are no call charges applicable.

    Bank of India Home Loan Customer Care Email ID:

    You can also contact the customer care department of Bank of India via email. It is another efficient way of putting across your grievance or query and it shall be resolved by the competent representatives.

    The email id is:


    Bank of India Home Loan Nodal Contact Details:

    The Bank of India is headquartered in Mumbai where their head office is also located. The address for the head office is as follows:

    Head Office:

    Bank of India,

    Star House,

    C - 5, "G" Block,

    Bandra Kurla Complex,

    Bandra (East),

    Mumbai 400 051.

    Tel : 022 - 66684444

    Email: ho.customerservice@bankofindia.co.in

    Nodal Branches:



    Contact Details


    1st Floor, Jeevan Prakash,

    LIC Bldg., Sanjay Place,

    M.G. Road,

    Agra - 282002.

    Tel: 0562-2525953,

    Fax: 0562-2852536

    Email: zo.agra@bankofindia. co.in


    Bank of India Bldg.,

    Post Box No.8,


    Ahmedabad - 380 001

    Tel: 079-25353088 / 0556

    Fax: 079- 25350451

    Email: zo.ahmedabad@ bankofindia.co.in


    C/O Amritsar Main Branch,

    Hall Bazar,


    Tel: 0183 – 5099331

    Fax: 0183 – 2210456

    Email: zo.amritsar@bankofindia. co.in


    Adampur Chowk,

    Bhagalpur - 812001

    Tel: 0641-2420688

    Fax: 0641-2226084

    Email: zo.bhagalpur@ bankofindia.co.in


    New Zonal Head Qtrs.Bldg.,

    Opp: Central Jail,

    Jail Road,

    Bhopal - 462 011

    Tel: 0755-2553354

    Fax: 0755-2553779

    Email: zo.bhopal@ bankofindia.co.in


    1/1D, Jayadev Vihar, Nayapalli,

    Bhubaneshwar - 751105

    Tel: 0674 -2559244 / 1318 Fax: 0674 - 2559247

    Email: Zo.bhubhaneshwar @bankofindia.co.in


    1st floor, E-17,

    Citi Centre Sector-IV,

    Bokaro steel city,

    Jharkhand - 827004

    Tel: 06532-226252

    Fax: 0652222496

    Email: zo.giridih@ bankofindia.co.in



    Sector 17 C,

    Post Box No. 6,

    Chandigarh - 160017.

    Tel: 0172-2671504/2655588 Fax: 0172-2704350

    Email: zo.chandigarh@ bankofindia.co.in


    2nd floor, Bank of India Bldg.,

    17, Erabalu,

    Chetty Street,

    Chennai - 600001

    Tel: 044 - 66777500/501

    Fax: 044 - 66777505

    Email: zo.chennai@ bankofindia.co.in


    324, Oppanakara St.,

    Post Box No.337,

    Coimbatore - 641001

    Tel: 0422-2397056

    Fax: 0422 - 2390806

    Email: zo.coimbatore@ bankofindia.co.in



    Shastri Nagar,

    P.O. Dhanbad,

    Dhanbad - 826 001

    Tel: 0326-2304012

    Fax: 03262302522

    Email: zo.dhanbad@ bankofindia.co.in


    1st Floor, Bank of India Bldg.,

    Sector No.16,

    Gandhinagar - 382016

    Tel: 079-23222659

    Fax: 079-23223397

    Email: zo.gandhinagar@ bankofindia.co.in


    Sandipani, STC Bldg.,

    B- 32, Sector 62,

    Noida - 201307

    Tel: 0120-2404030

    Fax: 01202403782/83

    Email: zo.ghaziabad@ bankofindia.co.in


    Dempo House Post Box, No.291, Campal,

    Panaji - 403 001

    Tel: 0832-2422948

    Fax: 0832-2421505

    Email: zo.goa@ bankofindia.co.in


    Saikia Commercial Complex, Sreenagar, G.S Road,

    Christian Basty,

    Guwahati - 781005

    Tel: 0361-2347993 (ZM Chamber) 0361- 2347994;

    Fax: 0361- 234799 (Office) Email: Zo.guwahati@bankofindi a.co.in


    P.B. No.34, Vidya Niwas,

    Raja Ram Mohan Roy Rd.,

    Zulu Park,

    Hazaribagh - 825301

    Tel: 06546-227792/3983

    Fax: 06546-222900

    Email: zo.hazaribagh@ bankofindia.co.in


    4th Floor, Madhusudan Apt,

    P-18, Dobson Lane,

    Howrah - 711101

    Tel: 033-26665782/3523, Fax: 033-22623529

    Email: zo.howrah@ bankofindia.co.in


    1st Floor, P.T.I. Bldg.,


    A.C. Guards,

    Hyderabad - 500004

    Tel: 040-23315263,23391969

    Fax: 040-23315173

    Email: zo.hyderabad@ bankofindia.co.in



    Yashwant Niwas Rd.,

    Indore - 452003

    Tel: 0731-2445101/111

    Fax: 0731-2445145

    Email: zo.indore@ bankofindia.co.in


    Bank of India Building,

    Main Road, Bistpur, Jamshedpur - 831001

    Tel: 0657-2434285

    Fax: 0657- 2428978

    Email: zo.jamshedpur@ bankofindia.co.in


    Virendra Smrithi Complex, 15/54-B, Civil Court Road,

    Civil Lines,

    Kanpur- 208001

    Tel: 0512-2304318/4338

    Fax: 0512-2304318

    Email: zo.kanpur@ bankofindia.co.in


    11, Bank of India Bldg., Kempegowda Road,

    Bangalore - 560009

    Tel: 080-22959400/01

    Fax: 080-22289054

    Email: zo.karnataka@ bankofindia.co.in


    Hospital Road,

    Keonjhar Dist.,

    Keonjhar - 758001

    Tel: 06766-255896

    Fax: 06766-255292

    Email: zo.keonjhar@ bankofindia.co.in


    Kaloor Towers,

    Door No. 36/195,

    Kaloor Kadavanthara Road,

    Kaloor, Kochi- 682017

    Tel: 0484-2344280

    Fax: 0484-2349720

    Email: zo.kerala@ bankofindia.co.in


    B.T.College Road,

    Anand Nagar,

    Khandwa - 450001

    Tel: 0733 - 2248534

    Fax: 0733 - 2249338

    Email: zo.khandwa@ bankofindia.co.in


    M.M. Chambers, 2101/26-27, Pune - Bangalore Road, Kolhapur - 416005

    Tel: 0231-2646371

    Fax: 0231- 2646377

    Email: zo.kolhapur@ bankofindia.co.in


    5, BTM Sarani,

    Brabourne Road,

    Kolkata - 700001

    Tel: 033 - 22488577

    Fax: 033 - 22481969

    Email: zo.kolkata@ bankofindia.co.in


    Mohini Mansion,

    Nawal Kishore Road,

    Lucknow - 226 001

    Tel: 0522 - 2721541

    Fax: 0522 - 2721511

    Email: zo.lucknow@ bankofindia.co.in


    1st Floor, 579 R,

    Model Town,

    Ludhiana -141002

    Tel: 0161-2405977

    Fax: 0161-2410648

    Email: zo.ludhiana@ bankofindia.co.in

    Mumbai LCBB

    4th Floor, Bank of India Bldg., 70-80, M.G. Road,


    Mumbai - 400023

    Tel: 022- 22884470 / 61870404

    Fax: 022- 22884475

    Email: Mumbai.lcbb@ bankofindia.co.in

    Mumbai south

    Bank of India Bldg.,

    70- 80, M.G. Road,

    Fort, Mumbai - 400023

    Tel: 022-22622717

    Fax: 022-22673509

    Email: zo.mumbaisouth@ bankofindia.co.in

    Mumbai North

    2nd Floor, Bank of India Bldg., Opp. Natraj Market,

    S.V. Road,

    Malad West,

    Mumbai - 400064

    Tel: 022-28824842

    Fax: 022 -28825578

    Email: zo.mumbainorth@ bankofindia.co.in


    Pankaj Market,

    Saraiya Ganj,

    Muzaffarpur - 842001

    Tel: 0621-2226550

    Fax: 0621- 2212189

    Email: zo.muzaffarpur@ bankofindia.co.in

    Nagpur – 1

    3rd Floor, Bank of India Bldg.,

    Sardar Vallabhpai Patel Marg 4, Kingsway,

    Nagpur - 440001

    Tel: 0712-2532205

    Fax: 0712-2520558

    Email: zo.nagpur1@ bankofindia.co.in

    Nagpur – 2

    2nd Floor, Bank of India Bldg., Sardar Vallabhpai Patel Marg 4, Kingsway,

    Nagpur - 440001

    Tel: 0712-2526909

    Fax: 0712-2541034

    Email: zo.nagpur2@ bankofindia.co.in

    Navi Mumbai

    Bank of India Bldg.,

    Sector 11, CBD Belapur,

    Navi Mumbai

    Tel: 022-27564126/909 Fax: 022-27564911

    New Delhi

    Jeevanbharati, Tower 1,

    Level 5, 124, Connaught Circus,

    New Delhi - 110001

    Tel: 011-23722158

    Fax: 011- 23317365

    Email: zo.newdelhi@ bankofindia.co.in


    Chanakya Place,

    Birchand Patel Marg,

    Patna - 800001

    Tel: 0612-2223369/567 Fax: 0612- 2223178

    Email: zo.patna@bankofindia.co.in


    1162/6, Shivaji Nagar, University Road,

    Pune - 411005

    Tel: 020-25535400/868 Fax: 020 -25533200

    Email: zo.pune@ bankofindia.co.in


    1st Floor, 818-818k,

    Balaji Naka, Tilak Road,

    P.B No.11,

    Alibag - 402201

    Tel: 02141- 23995/222269

    Fax: 022-222695

    Email: zo.raigadthane@ bankofindia.co.in


    3rd Floor,

    Guru Ghasidas Plaza Complex, Amapara, G. E. Road,

    Dist. Raipur, Chhatisgarh

    Tel: 0771-4212401

    Fax: 0771 - 4212403 Email: zo.raipur@ bankofindia.co.in


    Star House,

    B-4, Sector - 2,

    Jawahar Nagar,

    Jaipur- 302004.

    Tel: 0141- 2658002, 2656234

    Fax: 2656223

    Email: zo.rajasthan@ bankofindia.co.in


    1st Floor, Bank of India Bldg., Para Bazar, M.G. Road,

    Rajkot - 360001

    Tel: 0281-2233910

    Fax: 0281-2224154

    Email: zo.rajkot@ bankofindia.co.in


    Sita Bhavan,

    5 Main Road,

    Ranchi - 834001

    Tel: 0651-2330520

    Fax: 0651-2330138

    Email: zo.ranchi@ bankofindia.co.in


    Near Arogya Mandir,

    Ratnagiri - Kolhapur Highway, Shivajinagar,

    Ratnagiri - 415639

    Tel: 02352-223155

    Fax: 02352-222782

    Email: zo.ratnagiri@ bankofindia.co.in


    Unity Bldg., Sevoke Road,

    Opp: Sevoke Road Post Office, Siliguri - 734 401

    Tel: 0353-2642221

    Fax: 0353-2642889

    Email: zo.siliguri@ bankofindia.co.in


    Old Employment Exchange. Chowk, Sahyadri Shopping,

    Sholapur - 13001

    Tel: 0217-2317077

    Fax: 0217-2310454

    Email: zo.sholapur@ bankofindia.co.in


    Post Bag No.10,

    18, Shankumarg,


    Ujjain - 456001

    Tel: 0734-2514800

    Fax: 0734-2515793

    Email: zo.ujjain@ bankofindia.co.in


    1st Floor, Bank of India Bldg., Ellora Park,


    Vadodara - 390007

    Tel: 0265-2397895

    Fax: 0265-2389560

    Email: zo.vadodara@ bankofindia.co.in


    B-20/44, A-7,


    Varanasi - 221010

    Tel: 0542-2276209

    Fax: 0542-2276210

    Email: zo.varanasi@ bankofindia.co.in


    Kishan Bhavan, 10-50- 50,

    Ram Nagar, Waltair Main Road, Visakhapatnam - 530002

    Tel: 0891 - 2718378

    Fax: 0891-2535778

    Email: zo.vishakhapatnam @bankofindia.co.in

    About Bank of India:

    Bank of India, which was founded in the pre-independence era, is one of India’s most trusted, reliable and innovative financial institutions. Having evolved with time, the bank was nationalized in 1969 and has been serving a diverse customer base since it’s inception. Currently, Bank of India enjoys a nationwide presence and operates with the help of a widespread network of 4000 plus branches. The bank offers a wide range of well-appointed financial products and services which include credit cards, asset management services, retail banking, mortgage, commercial banking and more.

    Bank of India Home Loan Customer Care Reviews

    • Bank of India Home Loan
      0.5 5.0/5 "Blown Away!"
      My home loan was taken with BANK OF INDIA 6 years back. The loan amount was 9,80,000 and the interest rate was satisfactory . The tenure period was 20 years .The process was very fast and easy . The customer service and responses was amazing . They haves sanctioned the loan with the committed time.
      Was this review helpful? 0
      , kolkata
      Reviewed on Jun 14, 2018
    • Bank of India Home Loan
      0.5 5.0/5 "Blown Away!"
      I have taken home loan form bank of India , as they have given promising rate of interest while comparing to other banking which available in market , easy approval process , payments made through ecs process .customer service and customer response is best regarding queries provides solution.
      Was this review helpful? 0
      , navi mumbai
      Reviewed on Apr 30, 2018
    • Bank of India Home Loan
      "Better service"
      0.5 4.0/5 "Great!"
      I have my home loan with BANK OF INDIA for about 3 years . The loan amount was 20,70,000. The Interest rate was 9.5% which is bit high than other banks in the market. The loan process was very smooth and hassle free here . My overall experience was better .
      Was this review helpful? 0
      , kolkata
      Reviewed on Feb 14, 2018
    • Bank of India Home Loan
      "Average service"
      0.5 2.0/5 "Expected more"
      The bank of India has offered me a home loan around 5years ago. The customer support service is not up to the mark. The service which I got from the bank of India was below average because they are taking 3months time to disburse the home loan amount. The loan amount has been disbursed in 3 months of time. The rate of interest and the charges are nominal with the bank of India.
      Was this review helpful? 0
      , bangalore
      Reviewed on Feb 06, 2018
    • Bank of India Home Loan
      "Good banking"
      0.5 4.0/5 "Great!"
      I have taken Home loan with Bank of India.The loan amount is 9.50 lakhs they had deducted processing fees and other charges post that they had dispatched of 9.50 lakhs.The tenure is for thirty years.Net banking and mobile App is good and useful.
      Was this review helpful? 0
      , bangalore
      Reviewed on Jan 29, 2018
    • Bank of India Home Loan
      "Looking for better service"
      0.5 2.0/5 "Expected more"
      Bank of India is not corporative to the customer, previously I took the home loan of Rs.12 lakhs for the tenure of 20 years. They done lot of home loan procedure it was very inconvenience and also they are not customer oriented. Even their interest rate was higher side.
      Was this review helpful? 1
      , srinagar
      Reviewed on Oct 25, 2017
    • Bank of India Home Loan
      0.5 5.0/5 "Blown Away!"
      I am having the home loan with the Bank of India and their interest rate is around 8.9%. The loan amount got disbursed within specified time period, also I am really happy with the Bank of India for my home loan disbursal.
      Was this review helpful? 0
      , mumbai
      Reviewed on Sep 23, 2017
    • Bank of India Home Loan
      "Fair Service"
      0.5 4.0/5 "Great!"
      I had taken the home loan in September 2015. The interest rate for my home loan was 9.90% and I am trying to close this loan very fast in order to save the interest. Customer service is quite approachable as the bank located near to my house and it is five minutes walkable distance for me.
      Was this review helpful? 0
      , thane
      Reviewed on Sep 06, 2017
    • Bank of India Home Loan
      "Nice experience"
      0.5 5.0/5 "Blown Away!"
      My home loan is from Bank of India and the process to get this loan is good. The documentation was simple and the disbursement happened on the day I needed the funds. The bank was also nominal on the interest rate and processing charges. The after loan services are smooth.
      Was this review helpful? 0
      , chennai
      Reviewed on Aug 29, 2017
    • Bank of India Home Loan
      "Excellent service"
      0.5 4.0/5 "Great!"
      It took more than a month to process a home loan with bank of India. The required loan amount has been disbursed and I am happy about the loan amount. The rate of interest is competitive. There is no fore closure charges. I am satisfied with the service.
      Was this review helpful? 1
      , ahmedabad
      Reviewed on Jul 07, 2017
    • Bank of India Home Loan
      "Good housing loan process"
      0.5 3.5/5 "Pretty good"
      Bank of India housing loan process is a medic ore one. A speical thanks to the executive who processed this request as I did not take any pain. Effortlessly I had got this loan. Actually I was looking out to pay off the loan within 10 years the bank confirmed that they can give for only 15 years to 20 years, finally they had come down to 10 years tenure which I liked the most with them.
      Was this review helpful? 0
      , faridabad
      Reviewed on Jan 09, 2017
    • Bank of India Home Loan
      "Be more flexible"
      0.5 2.0/5 "Expected more"
      My area of concern with BOI would be their service as the person in charge did not get back to me when I inquired the housing loan. They dont provide the required information. Also they dont have online facility and there is some clause set when it comes to pre closure as it is limited to 5 EMI. One good thing which I want to specify would be the rates and charges which is quite similar to other Banks,
      Was this review helpful? 0
      , bangalore
      Reviewed on Aug 26, 2016
    • Bank of India Home Loan
      0.5 3.5/5 "Pretty good"
      I have taken series of loans with BOI, firstly, I went ahead by taking a personal loan , secondly, a home loan with them back to back. Being a nationalized bank, they offer a better interest rates and make them feel comfortable. During my home loan process, I have purchased a flat and the interest rate offered to me was in a floating range.
      Was this review helpful? 0
      , mumbai
      Reviewed on Jun 30, 2016
    • Bank of India Home Loan
      "Better customer experience"
      0.5 5.0/5 "Blown Away!"
      Its good experience with Bank of India related to the home loan process.There was no drawback and they were much better than a private bank related to a home loan process.I got the personal assistance from their executives so customer need not feel any hassles.
      Was this review helpful? 0
      , mumbai
      Reviewed on Mar 28, 2016
    • Bank of India Home Loan
      "Better process "
      0.5 3.0/5 "Satisfactory"
      Bank of India is charging 12.5% interest rate which is fixed for the home loan. I took the loan long time before. Maximum time they use to take is one month because they have many formalities. Part payment and pre closure facility is available without any extra charges.
      Was this review helpful? 0
      , dehradun
      Reviewed on Mar 09, 2016
    • Bank of India Home Loan
      0.5 4.0/5 "Great!"
      Bank of India has a very good customer relationship. Within one month the home loan amount was disbursed . I visited the bank and got the quick response. Rate of interest charged was 9.20% but the processing fee was 0% and there was no any extra charges.
      Was this review helpful? 1
      , mumbai
      Reviewed on Mar 04, 2016
    • Bank of India Home Loan
      0.5 3.0/5 "Satisfactory"
      The home loan process is very slow with bank of India. Whatever information we required is not given on time by the customer service or by online portal. Interest rate charged was 12% and the processing fee charged was nominal. Documentation process is very strong.
      Was this review helpful? 1
      , thane
      Reviewed on Feb 24, 2016
    • Bank of India Home Loan
      "Not satisfied..."
      0.5 1.0/5 "Really Bad"
      Earlier I was tried for an Home loan with Bank of India. But the thing is they have their own policy. I would say HDFC Bank is much better than Bank of India. They did not provided ecs option also and they have lots of formalities. It should be minimize.
      Was this review helpful? 1
      , chandigarh
      Reviewed on Feb 23, 2016
    • Bank of India Home Loan
      "Quicker and easier"
      0.5 5.0/5 "Blown Away!"
      The Bank of India service is always good based on the Home loan.They are require lesser documents to complete the loan process.The rates applied are very less .They are taking around a weeks time based on the loan.The loan process basically gets delayed due to the builder documentation process.
      Was this review helpful? 0
      , hyderabad
      Reviewed on Feb 08, 2016
    • Bank of India Home Loan
      "Fabulous "
      0.5 5.0/5 "Blown Away!"
      I had a very good experience with bank of India while taking the home loan . Within two weeks the loan amount was disbursed. Interest rate charged was 9.7% and the processing fee was 0% based on the offer. Verification was also very simple.
      Was this review helpful? 1
      , bangalore
      Reviewed on Jan 27, 2016
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