You will have to follow the steps mentioned below after dialling the toll-free customer care number I.e., 1800 258 44 55:
1. You will hear-Welcome to Bank of Baroda phone banking services.
2. You can choose the language by pressing 1 for Hindi, 2 for English, and 3 for any other language.
3. After choosing your preferred language, you can pick from the following services:
4. For home loan-related queries, press 3. After pressing 3, you will be given the following options:
5.Press 2 for product information. You will be provided with these options:
6. To learn more about Bank of Baroda home loan offers you will have to Press 2. After pressing 2, you will be connected to a customer care agent who will provide you with the necessary information.
|Missed call services||
|Online form to register complaints||Register your Complaint|
|Postal address (Head Office)||
|Postal address (Corporate Office)||
Keep these important factors in mind when reaching out to the customer care department at Bank of Baroda:
The grievance redressal system of Bank of Baroda is a four-pronged process. You can file a complaint online using the bank’s online form or you can call their customer care centre. Alternatively, you can visit any of Bank of Baroda’s nearest branches to file the grievance.
If the grievance is not redressed at this level or you are unsatisfied with the solution provided, you can escalate the matter to the regional office. You can escalate the complaint by calling Bank of Baroda’s contact center or using their online form. Make sure to quote the unique tracker ID assigned to you when filing the grievance at this level.
Mentioned below are the details of some of the regional branches of Bank of Baroda where you can file a grievance:
|Greater Mumbai Zone||23023233|
|Kolkata Metro Region||033-23401502|
|Bengaluru Region||080 25130777|
If the grievance is not redressed at the regional level, you can take up the complaint to the zonal level by reaching out to the zonal offices. Mentioning the unique tracker ID assigned to you is imperative at this level as well.
Mentioned below is a list of the zonal offices of Bank of Baroda with their contact information:
If the zonal offices fail to provide a satisfactory solution or are unable to offer a redressal, the complaint can be escalated to the Principal Nodal Officer Mr. Kuku Ram Kanojia. Mentioned below are his contact details and address:
|Address||General Manager (Operations & Services) Bank of Baroda, Head Office, Baroda Bhavan, R C Dutt Road, Alkapuri, BARODA - 390007, (Gujarat) India.|
|Phone number||(0265) 2316792|
|Zone||Address and Contact No.||Email ID|
|Ahmedabad||3rd Floor, BOB Towers, Opp. Law Garden, Ellisbridge, Ahmedabad – 380006 Phone: 079 - firstname.lastname@example.org|
|Baroda||Zonal Manager, South Gujarat Zone, South Gujarat Zone, Suraj Plaza - III, Sayajiganj, Baroda-390005, Gujarat Phone: email@example.com|
|Bengaluru||Bank of Baroda, Regional Office - North,2nd Floor, 41/2, Vijaya Tower, M.G.Road, Trinity Circle Bangalore -560001. Phone: firstname.lastname@example.org|
|Bhopal||Bank of Baroda, Zonal Office (Bhopal Zone), Plot No. 202, Ganga Jamuna Complex, M. P. Nagar, Zone-1, Bhopal-462011 Phone: 0755-4289103 Phone: email@example.com|
|Chandigarh||SCO 185-187, Sector 9-C Chandigarh- 160009 Phone: firstname.lastname@example.org|
|Chennai||Bank of Baroda, Zonal Office, Baroda Pride, New No 41, 3rd floor, Luz church road, Mylapore, Chennai- 04 Phone: email@example.com|
|Ernakulam||Zonal Office, Ernakulam, 5th Floor, M G Road Metro Station Complex, M G Road, Ernakulam Phone: firstname.lastname@example.org|
|Hyderabad||Bank of Baroda, Zonal Office, D NO 289-6-3, 1st floor, karim Manzil, Old MLA Quarters Road, hyderguda, Hyderabad, Telangana- 500029 Phone: email@example.com|
|Jaipur||Baroda Bhavan, Plot No.13, Airport Plaza, Durgapura, Jaipur -302018 Phone: firstname.lastname@example.org|
|Kolkata||Eastern Zonal Office, Baroda, Gn-Block, Sector-5, Salt Lake City Tower, Plot-38/2, Kolkata, 700091 Phone: email@example.com|
|Lucknow||Bank of Baroda, Zonal Office, V-23, Vibhuti Khand, Gomti Nagar, Lucknow- 226010 Phone: firstname.lastname@example.org|
|Mangaluru||Bank of Baroda, Zonal Office, Vijaya Towers, II Floor, MSRS Road, Mangalore, Karnataka Phone: email@example.com|
|Meerut||1st Floor, 129-D, Civil Lines, Bareilly, U.P.-243001 Phone: firstname.lastname@example.org|
|Mumbai||3 Walchand Hirachand Marg, 3rd Floor, Ballard Pier, Mumbai- 400001 Phone: 022-22615736 / email@example.com|
|New Delhi||8th Floor Bank of Baroda Building, 16 Parliament Street New Delhi-110001 Phone: firstname.lastname@example.org|
|Patna||Bihar-Ordisha-Jharkhand Zone, 5th Floor, Anand Vihar, West Boring Canal Road, Patna- 800001 Phone: email@example.com|
|Pune||Bank of Baroda, Zonal Office, 2nd Floor, Sharda Centre, 11/1, khailare Road, Erandwana, Pune- 411004 Phone: 020-25937101, firstname.lastname@example.org|
|Rajkot||Bank of Barod, Zonal Office, 2nd Floor, Bank of Baroda Building, Near Head Post Office, Jubalee Chowk, Rajkot, Phone-0281-2231987, email@example.com|
|Head Office (Baroda)||Bank of Baroda, 8th Floor, Surajplaza-1, Sayajiganj, Baroda, Gujarat- 390005 Phone: firstname.lastname@example.org|
|BCC||Baroda Corporate Centre, C-26, G-Block, Bandra Kurla Complex, Mumbai 400051. Phone: email@example.com|
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