A "low interest" loan shouldn't mean you have very little interest in paying it back!
| Toll-Free Number | 18002588181 |
| Call Centre Phone Number | 03344099090 |
Follow the steps mentioned below to reach Bandhan Bank’s customer care department. Call on 18002588181 to get information about home loans or to file a grievance:
| Other phone banking numbers | 103366333333 |
|---|---|
| Online form to register complaints | Bandhan Bank Online Complaint Form |
| customercare@bandhanbank.com | |
| Postal address | DN 32, Sector V, Salt Lake City, Kolkata 700091 |
Here are some important things to know about contacting Bandhan Bank customer care centre:
1. Bandhan Bank’s toll-free customer care number is available 24X7.
2. The bank operates 6 days a week i.e. from Monday to Saturday, except 2nd and 4th Saturdays.
3. You can reach out to the bank between 9:00 a.m. and 6:00 p.m.
4. The grievance redressal system of Bandhan Bank works on three levels:
5. You can use the ‘Branch Locator’ service on Bandhan Bank’s website to find their branch nearest to you.
6. When using the feedback form, make sure that you describe the problem in a precise manner within 350 characters.
7. You must also ensure that the name and contact details you provide are accurate.
8. Additionally, it is important to include your customer ID or account number when filing a complaint, as it helps the bank serve you better.
To file a complaint with Bandhan Bank, you can use any of the following methods:
If the solution provided by the customer care department doesn’t feel satisfactory, you can reach out to the cluster heads in your area to escalate the matter. You can write to them at the following email addresses or call on the following numbers:
If the solution provided by the cluster head of your area doesn’t meet your requirements, you can reach out to Bandhan Bank’s Nodal Officer at head office.
Display of any trademarks, tradenames, logos and other subject matters of intellectual property belong to their respective intellectual property owners. Display of such IP along with the related product information does not imply BankBazaar's partnership with the owner of the Intellectual Property or issuer/manufacturer of such products.
