A "low interest" loan shouldn't mean you have very little interest in paying it back!
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    We found 2 Axis Bank Home Loan Customer Care

    Bank Name
    Interest Rate Range
    Processing Fee Range
    Loan Amount
    Tenure Range
    8.35% - 11.75% Fixed/Floating
    0.50% (min. ₹10000) One time fee
    5L - 10Crs
    1-30 Years
    Response Time Within 30 minutes
    What you'll love
    Documents
    Perks
    Think about
    Fees & Charges
    Good to Know
    Eligibility Criteria
    9.25% Floating
    0.50% (min. ₹10000)
    1Cr - 5Crs
    1-20 Years
    Response Time Within 30 minutes
    What you'll love
    Documents
    Perks
    Think about
    Fees & Charges
    Good to Know
    Eligibility Criteria

    Axis Bank Home Loan Customer Care is Rated as "Great!" by 1996 Users

    Fees & Charges

    Promised Interest Rate

    Customer Service

    Responsiveness

    Home Loan BYTES FROM OUR KITCHEN

    Axis Bank Home Loans Customer Care:

    Axis Bank is one of the leading and most popular bank in India. Trusted by millions, the bank is known for its flawless customer care service which is always available to guide customers and help them with any problems faced with respect to banking with Axis Bank.

    Axis Bank Home Loan Customer Care Toll Free Numbers:

    You can contact Axis Bank on the following toll free number numbers you can contact toll free for any enquires/ complaints/issues. They can be reached anytime, anywhere:

    For Retail Banking problems:

    1800 103 5577 and 1800 209 5577
    Axis Bank Home Loan Customer Care
    • Call 1800-419-5959 to get your Account Balance
    • Call 1800-419-6969 to get your Mini statement

    To access Banking services in Hindi, dial* the below numbers (you would get the account information through a Call):

    • Dial 1800 419 5858 to get your Account Balance
    • Dial 1800 419 6868 to get your Mini statement

    Axis Bank Home Loan Addresses:

    You can also write to the bank and post it at the following addresses '

    1. Address of Corporate office:

      Axis Bank Limited, Corporate Office,

      Bombay Dyeing Mills Compound,

      Pandurang Budhkar Marg,

      Worli,

      Mumbai - 400 025

      Maharashtra

      Phone number ' (022) 2425 2525

    2. Axis Bank Registered Office:

      Axis Bank Limited, "TRISHUL", Third Floor,

      Opp. Samartheshwar Temple,

      Nr. Law Garden, Ellisbridge,

      Ahmedabad - 380 006

      Gujarat

    Axis Bank Grievance Redressal System:

    Axis Bank, apart from launching various innovative systems in banking, also has an impeccable Grievance Redressal System. Be it your retail banking queries regarding your home loan or corporate banking, NRI banking or for customers of an overseas branch. There is a grievance redressal system in place for each one of these via which you can put out your complaints to the bank regarding any issues faced.

    Apart from phone and email you can use different channels to reach to the bank to get information on products and services and also submit the grievance to the bank. If you have a grievance regarding your home loan (retail banking), please follow the following process -

    • Go on the bank's website and the grievance page and click to submit your complaint. You can also call the Toll Free Phone Banking Center. To access Banking services, dial* the below numbers (you would get the account information through an SMS):
      • Dial 1800 419 5959 to get your Account Balance
      • Dial 1800 419 6969 to get your Mini Statement
    • To access Banking services in Hindi, dial* the below numbers (you would get the account information through a Call):
      • Dial 1800 419 5858 to get your Account Balance
      • Dial 1800 419 6868 to get your Mini statement
    • You will be responded to within 10 days
    • If the above process fails to meet your expectations then you can please write to ' Mr. Ashok Ramakrishnan, Nodal Officer.
    • You can also email Mr. Ashok Ramakrishnan at [email protected]
    • You can also post the downloaded and duly filled grievance form at the aforementioned address.
    • If the above process fails to meet your expectations, please write to Mr. Praveen Bhatt - Principal Nodal Officer (PNO).
    • You can also email Mr. Praveen Bhatt at [email protected]
    • You can also post the downloaded and duly filled complaint form at the aforementioned address.
    • You will receive a response within 10 working days.
    • If the above processes don't solve your problem then you can directly approach the Banking Ombudsman as per the Banking Ombudsman Scheme 2006.

    About Axis Bank:

    One of largest private sector banks in India, Axis Bank offers a wide variety of financial products in sectors covering Large and Mid-Corporates, MSME, Agriculture and Retail Businesses. The bank has a widespread network of 2589 domestic branches and 12,355 ATMs in India as on 31st March 2015. The bank also operates abroad with operations spread over nine international locations. The branches are housed at Singapore, Hong Kong, Dubai, Colombo and Shanghai. There are also representative offices at Dhaka, Dubai, Abu Dhabi apart from subsidiary at London.

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  • Axis Bank Home Loan Customer Care Reviews

    • Axis Bank Home Loan
      "very irritating"
      0.5 0.5/5 "Unacceptable"
      The agents are giving wrong commitments I was informed that i will be getting pradhan mantri awaz yojna benefits while sanctioning the loan and now at the time of disbursment in am asked to give my documents again to get the loan resanctioned to avail the PMAY benifits. This means that they want the processing fee again. Very good way of making money. Never take loan from them @axis bank. If you still have any humanity or customer service left, call on 7219609021 to resolve the issue
      Was this review helpful? 0
      , pune
      Reviewed on Jul 24, 2017
    • Axis Bank Home Loan
      "Very good service"
      0.5 5.0/5 "Blown Away!"
      The axis bank had very good communication in regards to my home loan application. They have disbursed my home loan within 3 days of time. The customer service and the response was good with Axis bank. The required loan amount has been approved and disbursed by axis bank. I am happy with the loan amount. The rate of interest of interest is nominal with the axis bank. I am satisfied with Axis bank service.
      Was this review helpful? 0
      , bangalore
      Reviewed on Jul 19, 2017
    • Axis Bank Home Loan
      "Worst Customer Service Experience"
      0.5 0.5/5 "Unacceptable"
      The worst possible way to get humiliated is when a Bank of choice for you for the past 6+ years decides that Customer service is for Fools. I was thrown around back and forth and was ignored on around 75+ calls made during a period of the whole of 2 months since my loan got sanctioned and the Bank has no response at all. And after 2 months they come back and say We can't process the loan. Does Axis bank think the customer is taken for granted just because they invested in the eco-system? I am closing the Salary accounts and Credit Cards I hold with the bank as they have lost all goodwill from an ardent customer. So in Axis bank's terms 15 working days = 2 Months in Communication Isolation. Worst Customer Service Experience Ever.
      Was this review helpful? 0
      , cuddalore
      Reviewed on Jul 19, 2017
    • Axis Bank Home Loan
      "Overall good"
      0.5 3.0/5 "Satisfactory"
      Since I took my home loan from another bank I did not go ahead with Axis Bank. The customer services and response is good and the interest rate is normal. The charges are normal too. Overall no issues faced as they were prompt enough to contact me when I applied.
      Was this review helpful? 2
      , kolkata
      Reviewed on Jul 07, 2017
    • Axis Bank Home Loan
      "Average"
      0.5 3.0/5 "Satisfactory"
      I postponed my plans in buying a home. So I cancelled my application with Axis Bank for the home loan. More over the bank contacted me late. They delayed by ten days. Not sure on the rate of interest rate and processing charges as I did not go to that level of talking to them.
      Was this review helpful? 0
      , bangalore
      Reviewed on Jul 07, 2017
    • Axis Bank Home Loan
      "Response is good. "
      0.5 5.0/5 "Blown Away!"
      I withdrew my home loan application with Axis Bank as I already had another option through another source. The customer services was good and the team did a good job by responding on time. I did not go to the level of talking about the interest rate and processing charges.
      Was this review helpful? 0
      , hyderabad
      Reviewed on Jul 06, 2017
    • Axis Bank Home Loan
      "Worst communication"
      0.5 2.0/5 "Expected more"
      Axis bank didn't contact me, they never responded on the home loan application. I almost waited around one month but no one came to collect my document, hence I am very fed up with Axis, finally I have processed my home loan from some other bank.
      Was this review helpful? 0
      , pune
      Reviewed on Jul 06, 2017
    • Axis Bank Home Loan
      "Terrible unprofessional attitude by bank"
      0.5 0.5/5 "Unacceptable"
      I have faced terrible unprofessional attitude of the bank's staff. Bank took more than 6 months for disbursement. Even, I had to pursue personally till 9.00pm at the bank 2 days before disbursement and then only disbursement came out. I strongly recommend everyone don't go with Axis Bank, branch at AC Mall at Shakespeare Sarani,Kolkata.
      Was this review helpful? 0
      , kolkata
      Reviewed on Jul 06, 2017
    • Axis Bank Home Loan
      "Good Service"
      0.5 4.0/5 "Great!"
      I had taken the home loan from Axis bank. The bank services are good and they processed the home loan process in a good manner. But when it comes to the customer service, it is not approachable. It is not possible to get proper response from their customer support.
      Was this review helpful? 0
      , chennai
      Reviewed on Jul 05, 2017
    • Axis Bank Home Loan
      "Its Good"
      0.5 3.0/5 "Satisfactory"
      I have not decided the property to finalize that's the reason I asked the bank to close my home loan application. I received a call from AXIS but I have not gone through the entire loan process of interest rate and loan amount. I felt overall service is good.
      Was this review helpful? 0
      , mumbai
      Reviewed on Jul 05, 2017
    • Axis Bank Home Loan
      "Fantabulous"
      0.5 4.0/5 "Great!"
      I have taken the home loan with the Axis bank and the interest rate is around 8.5%. Customer service is good one with them and the response too and the loan amount got disbursed within five to seven working days of time. Response is also good one with the Axis bank.
      Was this review helpful? 2
      , hyderabad
      Reviewed on Jul 03, 2017
    • Axis Bank Home Loan
      "Satisfactory"
      0.5 5.0/5 "Blown Away!"
      My home loan is with Axis Bank and the process to get the loan was hassle free. It was a good experience right through the process. It was completed on time and I was given regular updates as well, which was helpful. The after loan services is also smooth and easy.
      Was this review helpful? 0
      , kolkata
      Reviewed on Jun 30, 2017
    • Axis Bank Home Loan
      "Good Service"
      0.5 4.0/5 "Great!"
      I have taken my home loan from Axis bank and the services from them was excellent. They were clear about the process and the details concerned to the loan. The disbursement was also completed on time and the interest rate was 9.25% now initially when i took this loan it was 9.50% and processing charges was also very much satisfactory too the loan amount I have taken is 23 lakhs with tenured of 25 years.
      Was this review helpful? 1
      , pune
      Reviewed on Jun 29, 2017
    • Axis Bank Home Loan
      "Satisfied"
      0.5 2.0/5 "Expected more"
      I had not taken the home loan with the Axis bank because of the huge processing charges and also they have delayed for some time. Customer service was not really good after the document collection process, also they have not provided the proper feedback too.
      Was this review helpful? 0
      , chennai
      Reviewed on Jun 22, 2017
    • Axis Bank Home Loan
      "Better"
      0.5 4.0/5 "Great!"
      Process and everything was a good one with the Axis bank and I don't have any issues with them till now. Response was very much delayed , also the process lapsed with the Axis bank. In the mean time, I had got the better offer from the Axis bank..
      Was this review helpful? 2
      , chennai
      Reviewed on Jun 22, 2017
    • Axis Bank Home Loan
      "Better "
      0.5 3.0/5 "Satisfactory"
      I have not made the balance transfer to the Axis bank because of some other like I am okay with the existing bank itself. 8.6% was the interest rate with the Axis bank and the customer service was also good one. For any future requirement, I would like to go ahead with the Axis bank.
      Was this review helpful? 0
      , ahmedabad
      Reviewed on Jun 14, 2017
    • Axis Bank Home Loan
      "They should be transparent"
      0.5 1.0/5 "Really Bad"
      I am not happy with AXIS service because there was no response from their end, They didn't call or message me, Till now I am not aware why my home loan got rejected the application. Finally I checked my credit score at the time, I could see AXIS have inquired my credit score I hope based on that they have closed. Whatever it may be AXIS should give transparent information.
      Was this review helpful? 0
      , pune
      Reviewed on Jun 14, 2017
    • Axis Bank Home Loan
      "Average Service"
      0.5 4.0/5 "Great!"
      There was a delay in the Axis bank response and they took too much time to reach me and after reaching me they have explained me about the product and they told they need more time to process my home loan. I would suggest axis to to give response quick and fast in future. The rate of interest is similar to other banks. The service which axis gave was average.
      Was this review helpful? 0
      , ahmedabad
      Reviewed on Jun 14, 2017
    • Axis Bank Home Loan
      "Need Improvement"
      0.5 2.0/5 "Expected more"
      Axis bank is good at banking service, because I also hold Axis salaried and savings account, but as far as the loan is concerned AXIS Bank didn't provide a satisfactory service.They gave a call and explained about the product and after that I didn't receive any calls from Axis bank. They need to be improve a lot when it comes to customer support.
      Was this review helpful? 1
      , kolkata
      Reviewed on Jun 13, 2017
    • Axis Bank Home Loan
      "Excellent Service"
      0.5 4.0/5 "Great!"
      I have got a home loan with Vijaya bank and I was planning to transfer my home loan to Axis bank, but unfortunately I can't do it, because with Vijaya bank it was a joint account so that was the reason I can't proceed with Axis bank home loan. The rate of interest is nominal with Axis bank and the customer support helped me in concern to my home loan application. I would say, It was a better service with Axis bank.
      Was this review helpful? 0
      , bangalore
      Reviewed on Jun 13, 2017
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