A "low interest" loan shouldn't mean you have very little interest in paying it back!
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    Axis Bank Home Loan Customer Care

    Bank Name
    Interest Rate Range
    Processing Fee Range
    Loan Amount
    Tenure Range
    9.40% - 11.75% Fixed/Floating
    Up to ₹11,500 One time fee
    5L - 10Crs
    1-30 Years
    Response Time Within 30 minutes
    What you'll love
    Documents
    Perks
    Think about
    Fees & Charges
    Good to Know
    Eligibility Criteria
    SUPER SAVER
    9.75% Floating
    17,250 to ₹28,750
    1Cr - 5Crs
    1-20 Years
    Response Time Within 30 minutes
    What you'll love
    Documents
    Perks
    Think about
    Fees & Charges
    Good to Know
    Eligibility Criteria
    Home Loan BYTES FROM OUR KITCHEN

    Axis Bank Home Loans Customer Care:

    Axis Bank is one of the leading and most popular bank in India. Trusted by millions, the bank is known for its flawless customer care service which is always available to guide customers and help them with any problems faced with respect to banking with Axis Bank.

    Axis Bank Home Loan Customer Care Toll Free Numbers:

    You can contact Axis Bank on the following toll free number numbers you can contact toll free for any enquires/ complaints/issues. They can be reached anytime, anywhere:

    For Retail Banking problems:

    1800 103 5577 and 1800 209 5577
    • Call 1800-419-5959 to get your Account Balance
    • Call 1800-419-6969 to get your Mini statement

    To access Banking services in Hindi, dial* the below numbers (you would get the account information through a Call):

    • Dial 1800 419 5858 to get your Account Balance
    • Dial 1800 419 6868 to get your Mini statement

    Axis Bank Home Loan Addresses:

    You can also write to the bank and post it at the following addresses

    1. Address of Corporate office:

      Axis Bank Limited, Corporate Office,

      Bombay Dyeing Mills Compound,

      Pandurang Budhkar Marg,

      Worli,

      Mumbai - 400 025

      Maharashtra

      Phone number – (022) 2425 2525

    2. Axis Bank Registered Office:

      Axis Bank Limited, "TRISHUL", Third Floor,

      Opp. Samartheshwar Temple,

      Nr. Law Garden, Ellisbridge,

      Ahmedabad - 380 006

      Gujarat

    Axis Bank Grievance Redressal System:

    Axis Bank, apart from launching various innovative systems in banking, also has an impeccable Grievance Redressal System. Be it your retail banking queries regarding your home loan or corporate banking, NRI banking or for customers of an overseas branch. There is a grievance redressal system in place for each one of these via which you can put out your complaints to the bank regarding any issues faced.

    Apart from phone and email you can use different channels to reach to the bank to get information on products and services and also submit the grievance to the bank. If you have a grievance regarding your home loan (retail banking), please follow the following process -

    • Go on the bank’s website and the grievance page and click to submit your complaint. You can also call the Toll Free Phone Banking Center. To access Banking services, dial* the below numbers (you would get the account information through an SMS):
      • Dial 1800 419 5959 to get your Account Balance
      • Dial 1800 419 6969 to get your Mini Statement
    • To access Banking services in Hindi, dial* the below numbers (you would get the account information through a Call):
      • Dial 1800 419 5858 to get your Account Balance
      • Dial 1800 419 6868 to get your Mini statement
    • You will be responded to within 10 days
    • If the above process fails to meet your expectations then you can please write to – Mr. Ashok Ramakrishnan, Nodal Officer.
    • You can also email Mr. Ashok Ramakrishnan at [email protected]
    • You can also post the downloaded and duly filled grievance form at the aforementioned address.
    • If the above process fails to meet your expectations, please write to Mr. Praveen Bhatt - Principal Nodal Officer (PNO).
    • You can also email Mr. Praveen Bhatt at [email protected]
    • You can also post the downloaded and duly filled complaint form at the aforementioned address.
    • You will receive a response within 10 working days.
    • If the above processes don’t solve your problem then you can directly approach the Banking Ombudsman as per the Banking Ombudsman Scheme 2006.

    About Axis Bank:

    One of largest private sector banks in India, Axis Bank offers a wide variety of financial products in sectors covering Large and Mid-Corporates, MSME, Agriculture and Retail Businesses. The bank has a widespread network of 2589 domestic branches and 12,355 ATMs in India as on 31st March 2015. The bank also operates abroad with operations spread over nine international locations. The branches are housed at Singapore, Hong Kong, Dubai, Colombo and Shanghai. There are also representative offices at Dhaka, Dubai, Abu Dhabi apart from subsidiary at London.

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