A "low interest" loan shouldn't mean you have very little interest in paying it back!
  • loading

    We found 2 Axis Bank Home Loan Customer Care

    Bank Name
    Interest Rate Range
    Processing Fee Range
    Loan Amount
    Tenure Range
    8.35% - 11.75% Fixed/Floating
    0.50% (min. ₹10000) One time fee
    5L - 10Crs
    1-30 Years
    Response Time Within 30 minutes
    What you'll love
    Documents
    Perks
    Think about
    Fees & Charges
    Good to Know
    Eligibility Criteria
    9.25% Floating
    0.50% (min. ₹10000)
    1Cr - 5Crs
    1-20 Years
    Response Time Within 30 minutes
    What you'll love
    Documents
    Perks
    Think about
    Fees & Charges
    Good to Know
    Eligibility Criteria

    Axis Bank Home Loan Customer Care is Rated as "Great!" by 1983 Users

    Fees & Charges

    Promised Interest Rate

    Customer Service

    Responsiveness

    Home Loan BYTES FROM OUR KITCHEN

    Axis Bank Home Loans Customer Care:

    Axis Bank is one of the leading and most popular bank in India. Trusted by millions, the bank is known for its flawless customer care service which is always available to guide customers and help them with any problems faced with respect to banking with Axis Bank.

    Home Loan Offers

    Axis Bank Home Loan Customer Care Toll Free Numbers:

    You can contact Axis Bank on the following toll free number numbers you can contact toll free for any enquires/ complaints/issues. They can be reached anytime, anywhere:

    For Retail Banking problems:

    1800 103 5577 and 1800 209 5577
    Axis Bank Home Loan Customer Care
    • Call 1800-419-5959 to get your Account Balance
    • Call 1800-419-6969 to get your Mini statement

    To access Banking services in Hindi, dial* the below numbers (you would get the account information through a Call):

    • Dial 1800 419 5858 to get your Account Balance
    • Dial 1800 419 6868 to get your Mini statement

    Axis Bank Home Loan Addresses:

    You can also write to the bank and post it at the following addresses '

    1. Address of Corporate office:

      Axis Bank Limited, Corporate Office,

      Bombay Dyeing Mills Compound,

      Pandurang Budhkar Marg,

      Worli,

      Mumbai - 400 025

      Maharashtra

      Phone number ' (022) 2425 2525

    2. Axis Bank Registered Office:

      Axis Bank Limited, "TRISHUL", Third Floor,

      Opp. Samartheshwar Temple,

      Nr. Law Garden, Ellisbridge,

      Ahmedabad - 380 006

      Gujarat

    Axis Bank Grievance Redressal System:

    Axis Bank, apart from launching various innovative systems in banking, also has an impeccable Grievance Redressal System. Be it your retail banking queries regarding your home loan or corporate banking, NRI banking or for customers of an overseas branch. There is a grievance redressal system in place for each one of these via which you can put out your complaints to the bank regarding any issues faced.

    Apart from phone and email you can use different channels to reach to the bank to get information on products and services and also submit the grievance to the bank. If you have a grievance regarding your home loan (retail banking), please follow the following process -

    • Go on the bank's website and the grievance page and click to submit your complaint. You can also call the Toll Free Phone Banking Center. To access Banking services, dial* the below numbers (you would get the account information through an SMS):
      • Dial 1800 419 5959 to get your Account Balance
      • Dial 1800 419 6969 to get your Mini Statement
    • To access Banking services in Hindi, dial* the below numbers (you would get the account information through a Call):
      • Dial 1800 419 5858 to get your Account Balance
      • Dial 1800 419 6868 to get your Mini statement
    • You will be responded to within 10 days
    • If the above process fails to meet your expectations then you can please write to ' Mr. Ashok Ramakrishnan, Nodal Officer.
    • You can also email Mr. Ashok Ramakrishnan at nodal.officer@axisbank.com.
    • You can also post the downloaded and duly filled grievance form at the aforementioned address.
    • If the above process fails to meet your expectations, please write to Mr. Praveen Bhatt - Principal Nodal Officer (PNO).
    • You can also email Mr. Praveen Bhatt at pno@axisbank.com
    • You can also post the downloaded and duly filled complaint form at the aforementioned address.
    • You will receive a response within 10 working days.
    • If the above processes don't solve your problem then you can directly approach the Banking Ombudsman as per the Banking Ombudsman Scheme 2006.

    About Axis Bank:

    One of largest private sector banks in India, Axis Bank offers a wide variety of financial products in sectors covering Large and Mid-Corporates, MSME, Agriculture and Retail Businesses. The bank has a widespread network of 2589 domestic branches and 12,355 ATMs in India as on 31st March 2015. The bank also operates abroad with operations spread over nine international locations. The branches are housed at Singapore, Hong Kong, Dubai, Colombo and Shanghai. There are also representative offices at Dhaka, Dubai, Abu Dhabi apart from subsidiary at London.

     Loading your search... Loading your search...
  • Axis Bank Home Loan Customer Care Reviews

    • Axis Bank Home Loan
      "Satisfied"
      0.5 2.0/5 "Expected more"
      I had not taken the home loan with the Axis bank because of the huge processing charges and also they have delayed for some time. Customer service was not really good after the document collection process, also they have not provided the proper feedback too.
      Was this review helpful? 0
      , chennai
      Reviewed on Jun 22, 2017
    • Axis Bank Home Loan
      "Better"
      0.5 4.0/5 "Great!"
      Process and everything was a good one with the Axis bank and I don't have any issues with them till now. Response was very much delayed , also the process lapsed with the Axis bank. In the mean time, I had got the better offer from the Axis bank..
      Was this review helpful? 0
      , chennai
      Reviewed on Jun 22, 2017
    • Axis Bank Home Loan
      "Better "
      0.5 3.0/5 "Satisfactory"
      I have not made the balance transfer to the Axis bank because of some other like I am okay with the existing bank itself. 8.6% was the interest rate with the Axis bank and the customer service was also good one. For any future requirement, I would like to go ahead with the Axis bank.
      Was this review helpful? 0
      , ahmedabad
      Reviewed on Jun 14, 2017
    • Axis Bank Home Loan
      "They should be transparent"
      0.5 1.0/5 "Really Bad"
      I am not happy with AXIS service because there was no response from their end, They didn't call or message me, Till now I am not aware why my home loan got rejected the application. Finally I checked my credit score at the time, I could see AXIS have inquired my credit score I hope based on that they have closed. Whatever it may be AXIS should give transparent information.
      Was this review helpful? 0
      , pune
      Reviewed on Jun 14, 2017
    • Axis Bank Home Loan
      "Average Service"
      0.5 4.0/5 "Great!"
      There was a delay in the Axis bank response and they took too much time to reach me and after reaching me they have explained me about the product and they told they need more time to process my home loan. I would suggest axis to to give response quick and fast in future. The rate of interest is similar to other banks. The service which axis gave was average.
      Was this review helpful? 0
      , ahmedabad
      Reviewed on Jun 14, 2017
    • Axis Bank Home Loan
      "Need Improvement"
      0.5 2.0/5 "Expected more"
      Axis bank is good at banking service, because I also hold Axis salaried and savings account, but as far as the loan is concerned AXIS Bank didn't provide a satisfactory service.They gave a call and explained about the product and after that I didn't receive any calls from Axis bank. They need to be improve a lot when it comes to customer support.
      Was this review helpful? 1
      , kolkata
      Reviewed on Jun 13, 2017
    • Axis Bank Home Loan
      "Excellent Service"
      0.5 4.0/5 "Great!"
      I have got a home loan with Vijaya bank and I was planning to transfer my home loan to Axis bank, but unfortunately I can't do it, because with Vijaya bank it was a joint account so that was the reason I can't proceed with Axis bank home loan. The rate of interest is nominal with Axis bank and the customer support helped me in concern to my home loan application. I would say, It was a better service with Axis bank.
      Was this review helpful? 0
      , bangalore
      Reviewed on Jun 13, 2017
    • Axis Bank Home Loan
      "Dissatisfied service"
      0.5 1.0/5 "Really Bad"
      When I applied for the home loan, there was no response from the AXIS end. They never concerned about the customer, I am very much disappointed with their service. Then I took loan from Bajaj finance. Axis should give good response to the customer's request.
      Was this review helpful? 0
      , hyderabad
      Reviewed on Jun 13, 2017
    • Axis Bank Home Loan
      "Delayed Process"
      0.5 2.0/5 "Expected more"
      There was no timely service or response from Axis bank. Their services are not satisfactory. Actually I had applied for the housing loan with Axis bank but since I did not get the response on time, I just switched over to HDFC Ltd where I got a fast service.
      Was this review helpful? 0
      , mumbai
      Reviewed on Jun 13, 2017
    • Axis Bank Home Loan
      "Response time should be faster"
      0.5 3.0/5 "Satisfactory"
      Axis bank didn't contact me, they reached me after three days of my request, meanwhile I approached some other financial institution and they gave better offer that is TATA Capital, it would be great if, Axis provide quick response to the customer and that would be very much helpful.
      Was this review helpful? 0
      , mumbai
      Reviewed on Jun 13, 2017
    • Axis Bank Home Loan
      "Response part should be improved"
      0.5 1.0/5 "Really Bad"
      It got very late reply from AXIS Bank, hence I lost the property deal. I got a response from AXIS after ten to fifteen days. It is not fair, AXIS response time needs to be improved, they should revert back immediately on the customer queries without any delay.
      Was this review helpful? 0
      , secunderabad
      Reviewed on Jun 12, 2017
    • Axis Bank Home Loan
      "Good Experience"
      0.5 4.0/5 "Great!"
      AXIS interest rate is quite good compared to other competitor. They gave me 8.5% on the home loan. I had taken amount of 90 lakhs, this is for a tenure of 15 years process was hassle free. they had done a part payment too according to the property construction.
      Was this review helpful? 0
      , mumbai
      Reviewed on Jun 12, 2017
    • Axis Bank Home Loan
      "Good in Response"
      0.5 5.0/5 "Blown Away!"
      The home loan got sanctioned with Axis bank for 50 lakhs. Axis bank is good in responding. They continuously calling and telling me that the loan got sanctioned and they are asking me to collect the sanctioned letter. Though the interest rate is high with Axis bank, they are fulfilling their commitments. I never taken any loans yet but the service is really good with Axis bank
      Was this review helpful? 0
      , mumbai
      Reviewed on Jun 10, 2017
    • Axis Bank Home Loan
      "Average Service"
      0.5 3.0/5 "Satisfactory"
      I had taken the housing loan and bought the flat. The flat promoter referred Axis bank for the loan. So I submitted the loan application with the bank. I do not remember about the interest rate. In another three years, the loan process would get completed. However I am dissatisfied with Axis bank.
      Was this review helpful? 0
      , chennai
      Reviewed on Jun 10, 2017
    • Axis Bank Home Loan
      "Good Service"
      0.5 4.0/5 "Great!"
      I am happy with Axis bank in terms of my housing loan. I do hold a savings account with the same bank for the last 10 years. For the housing loan, the interest rate was around 11.50% which is a little higher when compared with other banks. But the service offered was really good.
      Was this review helpful? 0
      , hyderabad
      Reviewed on Jun 07, 2017
    • Axis Bank Home Loan
      "Good experience"
      0.5 5.0/5 "Blown Away!"
      Axis bank has also offered me a home loan and this experience is pretty good. The disbursement was good andit happened as needed. I did not have to follow up much to get updates as the bank was supportive and pretty responsive. I also got a reasonable deal on the charges too.
      Was this review helpful? 1
      , chennai
      Reviewed on Jun 01, 2017
    • Axis Bank Home Loan
      "Interest rate should be flexible as per the market"
      0.5 5.0/5 "Blown Away!"
      AXIS home interest rate is fluctuated compared to other banks. However their loan process is good. I have requested 30% of amount on the property value. AXIS disbursed the amount on time. Documentation process is very convenient. If they reduce the interest rate that would be best.
      Was this review helpful? 0
      , chennai
      Reviewed on May 27, 2017
    • Axis Bank Home Loan
      "Good Response"
      0.5 5.0/5 "Blown Away!"
      Last year I had taken a housing loan from Axis bank. The interest rate is of 9% and I am comfortable with the bank. If I get lesser interest rate than this with any other bank, I will transfer my loan. Customer service provided by them is wonderful
      Was this review helpful? 0
      , thrissur
      Reviewed on May 24, 2017
    • Axis Bank Home Loan
      "Nice experience"
      0.5 5.0/5 "Blown Away!"
      Axis bank would get a five stars for the home loan as they had good offers for me. The charges and interest rate was lesser than other banks since I bank with them as a corporate customer. The process in getting the loan was also smooth and hassle free.
      Was this review helpful? 0
      , pune
      Reviewed on May 22, 2017
    • Axis Bank Home Loan
      "Good Experience"
      0.5 4.0/5 "Great!"
      AXIS process is good, they had done a very good job, Only from my end there was a delay because I am not aware about the balance transfer process, that I should have taken a DD, if Axis would have inform earlier that would have been great. AXIS offered an interest rate of 8.5% which is simply great.
      Was this review helpful? 1
      , hyderabad
      Reviewed on May 19, 2017
    Common Loader Icon
  • reTH65gcmBgCJ7k
    This Page is BLOCKED as it is using Iframes.