Aadhar Housing Finance Home Loan Customer Care

1. Send an email to customercare@aadharhousing.com.
2. You can also write to:The Customer Care Officer
   Aadhar Housing Finance Ltd,
   Corporate Office, No.201, 2nd floor,
   Raheja Point - 1, Nehru Road, Vakola,
   Santacruz (East), Mumbai - 400055,
   Maharashtra
3. If you are not able to reach the officer or are not satisfied with their response, you can write to this address:National Housing Bank,
   Department of Regulation and Supervision,
   (Complaint Redressal Cell),
   4th Floor, Core 5-A, India Habitat Centre,
   Lodhi Road, New Delhi - 110003.

Aadhar Housing Finance Limited Grievance Redressal

The Aadhar Housing Finance Limited has a grievance redressal policy in place in order to ensure that all their customers' complaints are handled carefully and solved in a prompt and efficient way.

The process for grievance redressal is as follows:

Step 1

1. In order to redress grievances, a customer can lodge a complaint in writing with the Branch Manager of the bank branch.
2. The complaint can also be registered writing or entering the complaint/grievance in the complaint register maintained by the branch.
3. Apart from this, the customer can register their complaint at customercare@aadharhousing.com or call on the toll-free no. 1800 3004 2020.

After the complaint is registered, the customer shall be responded to within a period of 7 working days.

Step 2

1. In case the customer does not receive any response within a period of 7 days or is not satisfied with the response given by the branch, the customer can then further escalate the complaint to the Corporate Office located in Mumbai either by writing a letter addressed to Customer Care Officer/Grievance Redressal Officer of AHFL or through email at:The Customer Care Officer/Grievance Redressal Officer,
   Aadhar Housing Finance Ltd,
   Corp. Office No 201, 2nd Floor,
   Raheja Point 1, Nehru Road, Vakola,
   Santacruz (East), Mumbai 400055,
   Maharashtra.Email id: grievanceredressal.officer@aadharhousing.com
2. The bank will send a response to the customer or why more time is required to respond.

Step 3

1. If the customer is still not convinced with the resolution provided by the Grievance Redressal Team, then the customer can approach the Regulatory Authority of Housing Finance Companies - the National Housing Bank at the below-mentioned address:National Housing Bank,
   Department of Regulation and Supervision,
   (Complaint Redressal Cell),
   4th Floor, Core 5-A, India Habitat Centre,
   Lodhi Road, New Delhi - 110003.Email: www.nhb.org.in

A good credit score can help you secure lower interest rates on loans and credit cards.

Get Free Credit Score