You need health cover regardless of what you take two at a time - pills or stairs.
  • Universal Sompo Health Insurance Customer Care

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    Cashless Treatment

    Customer Service

    Medical Coverage

    Claim Experience

    Responsiveness

    Universal Sompo General Insurance Company Limited stems from a joint venture between public and private sector organisations, namely Indian Overseas Bank, Allahabad Bank, Dabur Investment Corp., Sompo Japan Nipponkoa Insurance Inc., and Karnataka Bank. This is one of India’s first private-public sector partnerships in the general insurance industry. Headquartered in Mumbai, India, the company offers a plethora of insurance products which are catered to meet the needs and requirements of a potential policyholder. The various products offered by Universal Sompo General Insurance Company Limited are Motor Insurance, Health Insurance, Travel Insurance, Commercial Insurance, Home Insurance, Bancassurance, Student Travel Insurance, etc.

    The Health Insurance policies offered by Universal Sompo General Insurance is made to cater to the individual needs of the insurer and his/her family. The policies designed in such a way that the person who is insured has his/her hospitalisation expenses taken care of apart from other benefits. There are add-on covers which can also be purchased by the policyholder. Add-ons help in the customisation of a health insurance policy.

    Health Insurance Offered by Universal Sompo General Insurance Company Limited:

    Universal Sompo General Insurance offers a variety of health insurance products to the company’s massive customer base. These health insurance products are unique, offering different benefits for different categories of policyholders, and all at affordable rates. The Health Insurance policies provided by Universal Sompo General Insurance are listed below:

    • Individual Health Insurance
    • Group Health Insurance
    • Individual Accident Policy
    • Janta Personal Accident Insurance
    • Group Personal Accident Policy
    • Aapat Suraksha Bima Policy
    • Loan Secure Insurance Policy
    • Hospital Cash Insurance Policy
    • Saral Suraksha Bima (Micro Insurance Policy)
    • Sampoorna Suraksha Bima (Micro Insurance Policy)
    • Complete Healthcare Insurance
    • Senior Citizen Health Insurance Policy
    • Pravasi Bhartiya Bima Yojana
    • Surva Vidyarthi Bima Yojana
    • Swarna Gramin Bima Yojana-Individual
    • Swarna Gramin Bima Yojana-Group
    • Critical Illness Insurance Policy

    Universal Sompo Health Insurance Toll Free Number:

    Universal Sompo General Insurance offers a highly trained customer care team that offers a variety of services. The customer support team offers friendly advice and service when a policyholder has a query or complaint with a health insurance policy. The policyholder can reach the customer care team of Universal Sompo General Insurance via email or phone. The customer support team is available 24 hours to address any need or requirement of a policyholder.

    • Toll Free Numbers for Customer Care: 1800-22-4030, 1800-200-4030, 022-27639800, 022-39133700
    • Toll Free Numbers for Health Product Customer Helpline: 1800-200-5142, 022-39635200
    • Fax: 1800-200-913
    • Email: contactus@universalsompo.com
    • For Claims: contactclaims@universalsompo.com

    A policyholder can also get in touch with an agent at the head office or the policyholder can write a mail addressed to the headquarters of Universal Sompo General Insurance which is located in Mumbai.

    • Universal Sompo General Insurance Company Ltd., Plot No - EL-94,KLS Tower,

    TTC Industrial Area, MIDC, Mahape, Navi Mumbai-400710

    A customer can reach out to any one of the registered branches of Universal Sompo General Insurance located in their area. Some of the registered addresses of Universal Sompo General Insurance in major metros in India are given below:

    City and State Particulars
    Agra, Uttar Pradesh Saket Mall,75/76, Gandhi Nagar, Bye Pass road, Agra-282004 Contact Name - Mr Adhar Srivastava Contact No. – 9917182226, 0562 - 4063880
    Ahmedabad, Gujarat UNIT NO 401, 3rd EYE ONE, Opp Havmor Restaurant, Panchvati, C G Road, Ahmedabad - 380006 Contact Name - Mr. Dilbaag Singh Khera (Zonal Head) Contact No. - 8905921865 Contact Name - Mr. Tejas Soni (Branch Manager) Contact No. - 8156085783 Tel: 079 - 30481311
    Allahabad, Uttar Pradesh Nyay Marg ( Hasting Road , Ashok Nagar, Allahabad-211001 Contact Name - Ashwini Jaiswal  Contact No. - 9935977444 Tel: 0532-2420798
    Alwar, Rajasthan Alwar Branch, 4-5 First floor, Kush Marg, Station Road, Alwar, Rajasthan, PIN - 301001 Contact Name - Mr Rahul Lodha Contact No. - 9602561767 Tel: 0144-2700750/2700931
    Amritsar, Punjab First Floor, SCO 113, District Complex, Vishal Mega Mart Road, Ranjeet Avenue Amritsar-143001. Punjab. Contact Name - Mr. Rashpal Singh Contact No. – 9815375899
    Mumbai, Maharashtra Unit No. 709 - 712 7th Floor, Hubtown Viva, Shankarwadi, Western Express Highway, Jogeshwari (East), Mumbai Maharashtra 400060 Contact Name - Mr. Pradeep Kumar Singh (Zonal Head) Contact No. - 9702280097 Contact Name - Mr. Dheeraj Tripathi (Branch Manager) Contact No. – 9820283527
    Asansol, West Bengal First Floor, House No -2, Street No -1,Hindustan Park,Asansol Contact Name - Mr. Avishek Bhowmick Contact No. – 9674517558
    Aurangabad, Maharashtra Shop No 14, Upper Ground Floor, Kuber Avenue, Rana Nagar,Near Seven Hills, Aurangabad - 431005. Contact Name - Mr. Sameer Gothoskar  Contact No. - 9552504253 Tel: 0240 6649809/810
    Bangalore, Karnataka 3rd Floor K V V Samrat, 217/A 3rd Main Outer Ring Road Kasturi Nagar, Bangalore - 560043. Contact Name - Mr. C Joseph (Zonal Head)  Contact No. - 9986144000 Contact Name - Mr. Arun R. (Branch Manager) Contact No. - 9341666276 Tel: 080 - 25300343
    Barari, Bihar Barari Road, Opposite Veterinary Hospital, Tilkamanjhi, Bhagalpur - 812001 Contact Name - Mr. Sanjeev Kumar Singh Contact No. - 9304832256 Tel: 0641 - 2301076
    Bareilly, Uttar Pradesh Second floor, Aashirwad kunj, Hartman bye pass road, Opposite Chandra Gas godown, Bareilly - 243001. Contact Name - Mr. Hasan Mehdi Contact No. -7060007224
    Bhubaneswar, Orissa House No: 461, 2nd Floor, Gugnani Heights, Gautam Nagar, Lewis Road Bhubaneswar 751014,Odisha Contact Name- Mr. Santanu Maity(Zonal Head) Contact No.- 9853001110 Contact Name- Mr. Manoj Agarwal(Branch Manager) Contact No. - 8252128060 Tel: 0674 - 2435144
    Chandigarh, Haryana Universal Sompo General Insurance Co. Ltd. SCO-9, First Floor, Above Central Bank of India, Sector 10, Panchkula, Haryana Contact Name - Mr. Amrish Kumar Singh (Zonal Head) Contact No. - 07060025777 Contact Name - Mr. Gagandeep Singh (Branch Manager) Contact No. - 09814845321 Tel: 0172 - 3017460
    Chennai, Tamil Nadu 102,Door No New 44,Door No old 39, Halls Road,Egmore Chennai - 600008. Contact Name - Mr. J S Jagathesan(Zonal Head) Contact No. - 9444202941/9025110915 Contact Name - Mr. C Satish Kumar (Branch Manager) Contact No. - 9500029945 Tel: 044 - 42975000
    Cochin, Kerala 2nd floor, Grace Tower, TR/54/3106-C, K.K.Road & Subash Chandra Bose Road Junction, Opp.Petrol Pump, Kadavanthra, Kochi-682020 Contact Name - Mr. Rajendran S (Zonal Head) Contact No. - 9846032152 Contact Name - Mr. Lloyd P. L. (Branch Manager) Contact No. - 8590039920 Tel : 0484 - 4058481/2/3/4/5 Fax : 0484 – 4058486
    Dehradun, Uttarakhand 2nd Floor,58, Rajpur Road,Opp Madhuban Hotel Dehradun - 248001. Contact Name - Mr Prashant Pandey  Contact No. - 9027513453
    Panjim, Goa Office No 503, 5th Floor, City Centre, Patto Plaza, Panjim, Goa. 403001 Contact Name - Mr. Dileep Kumar Katiyar Contact No. - 9822934488 Tel:  08322437001
    Gurgaon, Haryana Gurgaon Branch Office, Block B, Ground Floor, Plot No.52, Sector 44, Gurgaon, Haryana, PIN-122003, Contact Name – Mr. Atul Duggal(Zonal Head)  Contact No. - 8882281731 Contact Name - Mr. Rahul Khattry (Branch Manager) Contact No. - 7827395405
    Hubli, Karnataka 2A, 2nd Floor, 84 - Ramson Complex, P. B. Road, Hosur Hubli - 580 021. Contact Name - Mr. Vishwas Bhat  Contact No. - 9019129302 Tel: 836 - 2277112
    Hyderabad, Telangana 3rd Floor, Vasudeva, Landmark Constructions, H.No.8-3-977/4,Sri Nagar Colony, Hyderabad - 500073. Contact Name - Mr. Ajaya Pillai (Zonal Head) Contact No. - 9000626255 Contact Name - Mr. Mohana Rao Nimmana (Branch Manager) Contact No. - 9963450345 Tel: 040 - 39184245
    Indore, Madhya Pradesh Universal Sompo General Insurance Co Ltd. 582, 1st Floor, Heritage Building, M.G. Road, Indore(M.P)-452001 Branch Manager - Mr. Nagendra Singh Solanki  Landline Number: +91-7313021516  Mobile Number: +91-9977486677 0731-3021515
    Jaipur, Rajasthan Ground Floor & Basement, 29-B, White Sapphire Apartments, Govind Marg, Adarsh Nagar, Jaipur. Contact Name - Mr. Praveen Seksaria (Zonal Head) Contact No. - 9414186077 Contact Name - Mr. Gurpreet Singh Arora (Branch Manager) Contact No. - 8591021534 Tel: 0141- 2604414,2604417, 2604418, 2604419, 2604423, 2604424
    Jammu, Jammu and Kashmir A- 313 2nd Floor, NIFD Complex, Karan Market, Near Indra Chowk, Opp: General Bus Stand, Jammu Contact Name - Mr. Kawaljeet Singh Contact No. - 8591095114 Tel : 0191 - 2520360 Fax : 0191 – 2520353
    Jamshedpur, Jharkhand P, 2nd Floor, Tiwari Bechar, Bistupur, Jamshedpur, Jamshedpur Contact Name - Mr. Dushyant Kumar Contact No. - 9304801294 Tel: 0657- 2221976
    Kolkata, West Bengal 7th Floor, Express Towers, 42A,Shakespeare Sarani, Kolkata - 700017. Contact Name - Mr. Prosenjit Chowdhury (Zonal Head)  Contact No. - 9830008222 Contact Name - Mr. Samrat Chatterjee (Branch Manager)  Contact No. - 8101491858
    New Delhi, Delhi Universal Sompo General Insurance Co Ltd, Office No 612, 6th Floor, Roots , Tower Plot No 7 , Dist. Centre Laxmi Nagar New Delhi – 110092 Contact Name - Davinder Singh Saini (Branch Manager) Contact No. - 9906080018 Contact Name – Mr. Adhar Srivastava Contact No. - 9906080018,9599681809 Tel: 012 - 22422919
    Noida, Uttar Pradesh 1st Floor, Shop No 9 & 10 Block - A - 15, Sector 44, NOIDA 201301 Contact Name - Mr. Vikas Kaura Contact No. - 7827439024 Tel: 0120-2404566
    Pune, Maharashtra Office No - 403, 4th Floor, Winners Court, Plot No 23, CTS No 599A+598+593/41A, Munjeri, Sahaney Sujan Park, Lulla Nagar, PUNE - 411040. Contact Name - Mr. Atul Tandon (Zonal Head) Contact No. - 7303047672/9011183596 Contact Name - Mr. Nishant Wathore (Branch Manager) Contact No. - 8108194838 Tel: 020-30453765
    Secunderabad, Telangana Unit No 204, Jade Arcade,1-7-284/293,M G Road, Paradise Circle, Secunderabad Contact Name - Mr. Syed A. Ahsanuddin Contact No. - 7569008211 Tel: 040-39184244
    Varanasi, Uttar Pradesh First Floor, Plot at Vill., Chuppepur, Ward, Sikrol, Pargana Shivpur, Varanasi - 221002. Contact Name – Mr. Harish Prasad Gairola (Zonal Head) Contact No. - 9628256000 Contact Name – Mr. Priyank Dev (Branch Manager) Contact No. - 9565000061/8934060006 Tel: 0294/2428728
    Visakhapatnam, Andhra Pradesh "Door No. 10-1-43 Shop No.101 A, 1st Floor, Siripuram Fort Travellers Bungalow Road, CBM Compound Visakhapatnam " Contact Name - Mr. Rishi Prasad Bhatta Contact No. - 9346508547 Tel: 0891 - 3048299

    Universal Sompo Health Insurance Customer Care Reviews

  • Page 1 of 2 1 2
    • Universal Sompo Health Insurance
      "Good policy"
      0.5 4.0/5 "Great!"
      Got my health insurance from UNIVERSAL SOMPO GENERAL INSURANCE. It has the best plan with cashless treatment and pre disease coverage . It has medical coverage of one year of 2 laks . It has good premium amount with best policy coverage . I annually pay the payment through on-line banking .
      Was this review helpful? 1
      , hyderabad
      Reviewed on Oct 11, 2018
    • Universal Sompo Health Insurance
      "Average"
      0.5 3.0/5 "Satisfactory"
      I have a health insurance policy taken from Universal Sompo, it was the best deal I came across when I was looking for the policy, the premium amount that I paid was quite reasonable and not too high, the sum assured amount was also good. I never got chance to take the services of this policy I have no claim experience from them so far.
      Was this review helpful? 1
      , kolkata
      Reviewed on Jun 14, 2018
    • Universal Sompo Health Insurance
      "Best Health insurance policy"
      0.5 5.0/5 "Blown Away!"
      I have taken this policy for the first time. I have not claimed the policy so far. I have paid around for Rs.8500 as premium. It family based health insurance policy. I can claim upto 5 lakhs. Cashless treatment is available. There is no pre-existing offer is available. I have taken this policy last month. Most of the hospitals are covered in this policy.
      Was this review helpful? 0
      , gurgaon
      Reviewed on Jun 14, 2018
    • Universal Sompo Health Insurance
      "Good Service"
      0.5 5.0/5 "Blown Away!"
      I've a health insurance policy with the Universal Sompo . I pay a premium of 10000 Per year, the coverage is good and I never had any claim experience with the policy overall it is a useful health insurance policy to have.
      Was this review helpful? 0
      , kolkata
      Reviewed on Jun 09, 2018
    • Universal Sompo Health Insurance
      "Excellent Service"
      0.5 5.0/5 "Blown Away!"
      I have taken a health insurance with Universal Sompo. The benefits is for the whole family and the offers of Universal Sompo covers the top hospitals which is helpful. It was an excellent experience with Universal Sompo Health Insurance service.
      Was this review helpful? 1
      , gurgaon
      Reviewed on Apr 02, 2018
    • Universal Sompo Health Insurance
      "Best insurance policy"
      0.5 5.0/5 "Blown Away!"
      I have taken Health Insurance with Universal Sompo.The premkum amount is 3500 annually,the policy coverage amount is 1.5 lakhs.I have no claim experience with them.I pay my premium amount through online.I get best benefits holding this policy including the family members.
      Was this review helpful? 2
      , mumbai
      Reviewed on Jan 23, 2018
    • Universal Sompo Health Insurance
      "GOOD SERVICE"
      0.5 4.0/5 "Great!"
      I have taken a mediclaim health insurance service with UNIVERSAL SAMPO the service was awesome I am paying around 5k as a premium yearly the payments where generally through online if I admitted in hospital 95 % amount will be payed it was totally a good experience with UNIVERSAL SAMPO for my health insurance service.
      Was this review helpful? 0
      , mumbai
      Reviewed on Nov 20, 2017
    • Universal Sompo Health Insurance
      "Good Protection for health"
      0.5 4.0/5 "Great!"
      Universal Sampo premium is very less for the health insurance. It gave me the medical coverage of Rs. 1 lakh, Last year I paid the amount of Rs.1350 it got expired on Nov 4th 2017. Then I renewed on 12th of Nov through online by paying the premium of Rs. 1530 its good.
      Was this review helpful? 2
      , chennai
      Reviewed on Nov 13, 2017
    • Universal Sompo Health Insurance
      "GOOD SERVICE"
      0.5 4.0/5 "Great!"
      It was recently I have taken a health insurance with UNIVERSAL SAMPO their service was really wonderful and the documents part was easy offers are fine but I have not avail their offers much and yearly I am paying around 5500 through online it was totally a good experience with UNIVERSAL SAMPO for my health insurance service.
      Was this review helpful? 0
      , mumbai
      Reviewed on Nov 08, 2017
    • Universal Sompo Health Insurance
      "Dont buy policy from Universal Sompo"
      0.5 1.0/5 "Really Bad"
      Very unprofessional, harass the customer with irrelevant documents to settle the claim, they dont intend to help the customers.. what ever I come across is completely fake and I have lost my trust in them. Their turn around time to respond is not defined.. completely unethical, unprofessional.. I will not recommend this insurance company to anyone.
      Was this review helpful? 1
      , ghaziabad
      Reviewed on Oct 31, 2017
    • Universal Sompo Health Insurance
      "Best"
      0.5 5.0/5 "Blown Away!"
      I am having the health insurance policy with the Univeral sompo insurance company. I would like to say that everything is good and fine one with them and I have faced some claims with them ad the coverage value is up to 3 lakh Rupees.
      Was this review helpful? 0
      , hyderabad
      Reviewed on Oct 15, 2017
    • Universal Sompo Health Insurance
      "Good policy"
      0.5 3.0/5 "Satisfactory"
      I can say it is an average policy to use and I got the Universal sompo health insurance policy from past 2years. I pay Rs.4000 to renew the policy. This policy covers only 3 members which is myself, my spouse and my son. I never had any claim experience yet. The medical coverage is good with this policy it covers Upto 2lakhs.
      Was this review helpful? 0
      , hyderabad
      Reviewed on Sep 23, 2017
    • Universal Sompo Health Insurance
      "Better insurannce for health"
      0.5 4.0/5 "Great!"
      Have a health insurance with UNIVERSAL SOMPO GENERAL INSURANCE , it is also called third party HHPPL insurance. My company has offered me this insurance, which is very useful for my whole family. The cashless treatment and post cash treatment is available with this health insurance. Need to renew it yearly once by paying around Rs.23,000, which covers for about 6members in my family. I can say, it is good to have health insurance for a family. It is also helpful for IT exemption.
      Was this review helpful? 0
      , hyderabad
      Reviewed on Apr 13, 2017
    • Universal Sompo Health Insurance
      "GOOD MEDICAL INSURANCE"
      0.5 5.0/5 "Blown Away!"
      REALLY THIS INSURANCE IS VERY NICE, IN EMERGENCY MY WIFE GOT ADMITTED IN HOSPITAL AND GOT CASHLESS TREATMENT, GOOD INSURANCE. Bought Healthcare policy after several enquirers ,low premium and also by thinking we are young so wont be hospitalized in this age. Unfortunately, an emergency admission was required to my wife , went to Universal Sompo's network hospital and got cashless treatment. Mr RAMESH, Branch Manager of Allahabad bank, Habsiguda helped a lot, well done
      Was this review helpful? 1
      , hyderabad
      Reviewed on Oct 17, 2016
    • Universal Sompo Health Insurance
      "Worst Insurance Company"
      0.5 0.5/5 "Unacceptable"
      Bought Healthcare policy after several enquirers ,low premium and also by thinking we are young so wont be hospitalized in this age. Unfortunately, an emergency admission was required to my wife , went to Universal Sompo's network hospital only, but they never heard this company at all. I have requested for a pre-authorization, but rejected by Universal General Sompo stating to go for claim reimbursement. I paid entire hospital expenses, and went for claim reimbursement by submitting entire original documentation provided by hospital (Claim #103006) , but Universal General sompo demanded few more documents every time, but finally rejected by hospital authoritiesas it is against to their rules, staes no insurance company demands these kind of documents, also laughing at me with what kind of company's policy i owned, is a big insult to me. Big thing was, since they are not ready to settle my claim, i requested them many times atleast to send back all my docs, but no response at all.
      Was this review helpful? 1
      , bangalore
      Reviewed on May 15, 2016
    • Universal Sompo Health Insurance
      "Coverage is good..."
      0.5 5.0/5 "Blown Away!"
      It is a group policy opened by my company and on this health insurance all my family members are included. I get benefit of 5lakhs for one year. For one person I can use entire amount. Almost all the diseases including maternity are claimable. 75thousand is the limit for maternity in Universal Sompo General Insurance.
      Was this review helpful? 0
      , kolkata
      Reviewed on Dec 17, 2015
    • Universal Sompo Health Insurance
      "Good"
      0.5 2.0/5 "Expected more"
      I took the health insurance policy with the Universal sompo general insurance company. The premium is around 14000 Rupees for the full family. Cashless treatment facility is available there and they have given the card. By using this card I can get the treatments and I been with them from the last four years of time.
      Was this review helpful? 0
      , bangalore
      Reviewed on Nov 06, 2015
    • Universal Sompo Health Insurance
      "Excellent Services"
      0.5 4.0/5 "Great!"
      My health insurance is with Universal Sompo general insurance. It is a corporate policy. The services are good. I had two claim experience with them. One was of reimbursement. The other cashless treatment. Both the process was good. I faced no hassles. The coverage is for my parents, my family and myself. The premium is renewed by my company.
      Was this review helpful? 0
      , mumbai
      Reviewed on Oct 16, 2015
    • Universal Sompo Health Insurance
      "Only 70% was approved...."
      0.5 3.0/5 "Satisfactory"
      For my spouse maternity I made the claim and Universal Sompo General Insurance reimbursed only of 70%. I have presented all the bills that I spend but on that they approved some bills and few bills were not approved. Actually my question is, why they did not approve that 30%. This health insurance was offered by my organization so I did not get answer from customer service for my question.
      Was this review helpful? 0
      , new delhi
      Reviewed on Sep 26, 2015
    • Universal Sompo Health Insurance
      "Good for Life "
      0.5 2.0/5 "Expected more"
      I have taken my health insurance policy from UNIVERSAL SOMPO GENERAL INSURANCE. I already completed five years with them. Last year I had a very bad experience with this insurance company because a third party was involved in their processing for any kind of cashless treatments.Other than this they are good enough.
      Was this review helpful? 1
      , bangalore
      Reviewed on Sep 21, 2015
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