Universal Sompo Health Insurance Customer Care
Universal Sompo has a well-trained customer service department that provides assistance to its customers. You can reach the insurer through email ID, fax, or the helpline number. Customers can also write to the branch office of the insurer.
Table of Contents
Universal Sompo Health Insurance Customer Care Number:
Toll Free Number: 1800-200-5142, 022-39635200
Universal Sompo General Insurance Company Limited stems from a joint venture between public and private sector organisations, namely Indian Overseas Bank, Allahabad Bank, Dabur Investment Corp., Sompo Japan Nipponkoa Insurance Inc., and Karnataka Bank. This is one of India's first private-public sector partnerships in the general insurance industry. Headquartered in Mumbai, India, the company offers a plethora of insurance products which are catered to meet the needs and requirements of a potential policyholder. The various products offered by Universal Sompo General Insurance Company Limited are Motor Insurance, Health Insurance, Travel Insurance, Commercial Insurance, Home Insurance, Bancassurance, Student Travel Insurance, etc.
The Health Insurance policies offered by Universal Sompo General Insurance is made to cater to the individual needs of the insurer and his/her family. The policies designed in such a way that the person who is insured has his/her hospitalisation expenses taken care of apart from other benefits. There are add-on covers which can also be purchased by the policyholder. Add-ons help in the customisation of a health insurance policy.
Universal Sompo Health Insurance Customer Care
Universal Sompo General Insurance offers a highly trained customer care team that offers a variety of services. The customer support team offers friendly advice and service when a policyholder has a query or complaint with a health insurance policy. The policyholder can reach the customer care team of Universal Sompo General Insurance via email or phone. The customer support team is available 24 hours to address any need or requirement of a policyholder.
- Toll Free Numbers for Customer Care: 1800-22-4030, 1800-200-4030, 022-27639800, 022-39133700
- Toll Free Numbers for Health Product Customer Helpline: 1800-200-5142, 022-39635200
- Fax: 1800-200-913
- Email: contactus@universalsompo.com
- For Claims: contactclaims@universalsompo.com
A policyholder can also get in touch with an agent at the head office or the policyholder can write a mail addressed to the headquarters of Universal Sompo General Insurance which is located in Mumbai.
- Universal Sompo General Insurance Company Ltd., Plot No - EL-94,KLS Tower,
TTC Industrial Area, MIDC, Mahape, Navi Mumbai-400710
Universal Sompo Branch Address List
A customer can reach out to any one of the registered branches of Universal Sompo General Insurance located in their area. Some of the registered addresses of Universal Sompo General Insurance in major metros in India are given below:
City and State | Particulars | Phone Number |
Agra, Uttar Pradesh | Saket Mall,75/76, Gandhi Nagar, Bye Pass road, Agra-282004 Contact Name - Mr Adhar Srivastava | 9917182226, 0562 - 4063880 |
Ahmedabad, Gujarat | UNIT NO 401, 3rd EYE ONE, Opp Havmor Restaurant, Panchvati, C G Road, Ahmedabad - 380006 Contact Name - Mr. Dilbaag Singh Khera (Zonal Head) Contact Name - Mr. Tejas Soni (Branch Manager) | 8905921865 8156085783 079 - 30481311 |
Allahabad, Uttar Pradesh | Nyay Marg ( Hasting Road , Ashok Nagar, Allahabad-211001 Contact Name - Ashwini Jaiswal | 9935977444 0532-2420798 |
Alwar, Rajasthan | Alwar Branch, 4-5 First floor, Kush Marg, Station Road, Alwar, Rajasthan, PIN - 301001 Contact Name - Mr Rahul Lodha | 9602561767 0144-2700750/2700931 |
Amritsar, Punjab | First Floor, SCO 113, District Complex, Vishal Mega Mart Road, Ranjeet Avenue Amritsar-143001. Punjab. Contact Name - Mr. Rashpal Singh | 9815375899 |
Mumbai, Maharashtra | Unit No. 709 - 712 7th Floor, Hubtown Viva, Shankarwadi, Western Express Highway, Jogeshwari (East), Mumbai Maharashtra 400060 Contact Name - Mr. Pradeep Kumar Singh (Zonal Head) Contact Name - Mr. Dheeraj Tripathi (Branch Manager) | 9702280097 9820283527 |
Asansol, West Bengal | First Floor, House No -2, Street No -1, Hindustan Park,Asansol Contact Name - Mr. Avishek Bhowmick | 9674517558 |
Aurangabad, Maharashtra | Shop No 14, Upper Ground Floor, Kuber Avenue, Rana Nagar, Near Seven Hills, Aurangabad - 431005. Contact Name - Mr. Sameer Gothoskar | 9552504253 0240 6649809/810 |
Bangalore, Karnataka | 3rd Floor K V V Samrat, 217/A 3rd Main Outer Ring Road Kasturi Nagar, Bangalore - 560043. Contact Name - Mr. C Joseph (Zonal Head) Contact Name - Mr. Arun R. (Branch Manager) | 9986144000 9341666276 9341666276 |
Barari, Bihar | Barari Road, Opposite Veterinary Hospital, Tilkamanjhi, Bhagalpur - 812001 Contact Name - Mr. Sanjeev Kumar Singh | 9304832256 0641 - 2301076 |
Bareilly, Uttar Pradesh | Second floor, Aashirwad kunj, Hartman bye pass road, Opposite Chandra Gas godown, Bareilly - 243001. Contact Name - Mr. Hasan Mehdi | 7060007224 |
Bhubaneswar, Orissa | House No: 461, 2nd Floor, Gugnani Heights, Gautam Nagar, Lewis Road Bhubaneswar 751014,Odisha Contact Name- Mr. Santanu Maity(Zonal Head) Contact Name- Mr. Manoj Agarwal(Branch Manager) | 8252128060 9853001110 0674 - 2435144 |
Chandigarh, Haryana | Universal Sompo General Insurance Co. Ltd. SCO-9, First Floor, Above Central Bank of India, Sector 10, Panchkula, Haryana Contact Name - Mr. Amrish Kumar Singh (Zonal Head) Contact Name - Mr. Gagandeep Singh (Branch Manager) | 07060025777 09814845321 0172 - 3017460 |
Chennai, Tamil Nadu | 102,Door No New 44,Door No old 39, Halls Road,Egmore Chennai - 600008. Contact Name - Mr. J S Jagathesan(Zonal Head) Contact Name - Mr. C Satish Kumar (Branch Manager) | 9444202941/9025110915 9500029945 044 - 42975000 |
Cochin, Kerala | 2nd floor, Grace Tower, TR/54/3106-C, K.K.Road & Subash Chandra Bose Road Junction, Opp.Petrol Pump, Kadavanthra, Kochi-682020 Contact Name - Mr. Rajendran S (Zonal Head) Contact Name - Mr. Lloyd P. L. (Branch Manager) | 9846032152 8590039920 0484 - 4058481/2/3/4/5 |
Dehradun, Uttarakhand | 2nd Floor,58, Rajpur Road,Opp Madhuban Hotel Dehradun - 248001. Contact Name - Mr Prashant Pandey | 9027513453 |
Panjim, Goa | Office No 503, 5th Floor, City Centre, Patto Plaza, Panjim, Goa. 403001 Contact Name - Mr. Dileep Kumar Katiyar | 9822934488 08322437001 |
Gurgaon, Haryana | Gurgaon Branch Office, Block B, Ground Floor, Plot No.52, Sector 44, Gurgaon, Haryana, PIN-122003, Contact Name - Mr. Atul Duggal(Zonal Head) Contact Name - Mr. Rahul Khattry (Branch Manager) | 8882281731 7827395405 |
Hubli, Karnataka | 2A, 2nd Floor, 84 - Ramson Complex, P. B. Road, Hosur Hubli - 580 021. Contact Name - Mr. Vishwas Bhat | +91-7313021516 +91-9977486677 0731-3021515 |
Hyderabad, Telangana | 3rd Floor, Vasudeva, Landmark Constructions, H.No.8-3-977/4,Sri Nagar Colony, Hyderabad - 500073. Contact Name - Mr. Ajaya Pillai (Zonal Head) Contact Name - Mr. Mohana Rao Nimmana (Branch Manager) | 9000626255 9963450345 040 - 39184245 |
Indore, Madhya Pradesh | Universal Sompo General Insurance Co Ltd. 582, 1st Floor, Heritage Building, M.G. Road, Indore(M.P)-452001 Branch Manager - Mr. Nagendra Singh Solanki | +91-7313021516 +91-9977486677 0731-3021515 |
Jaipur, Rajasthan | Ground Floor & Basement, 29-B, White Sapphire Apartments, Govind Marg, Adarsh Nagar, Jaipur. Contact Name - Mr. Praveen Seksaria (Zonal Head) Contact Name - Mr. Gurpreet Singh Arora (Branch Manager) | 9414186077 8591021534 0141- 2604414,2604417, 2604418, 2604419, 2604423, 2604424 |
Jammu, Jammu and Kashmir | A- 313 2nd Floor, NIFD Complex, Karan Market, Near Indra Chowk, Opp: General Bus Stand, Jammu Contact Name - Mr. Kawaljeet Singh | 8591095114 0191 - 2520360 |
Jamshedpur, Jharkhand | P, 2nd Floor, Tiwari Bechar, Bistupur, Jamshedpur, Jamshedpur Contact Name - Mr. Dushyant Kumar | 9304801294 0657- 2221976 |
Kolkata, West Bengal | 7th Floor, Express Towers, 42A, Shakespeare Sarani, Kolkata - 700017. Contact Name - Mr. Prosenjit Chowdhury (Zonal Head) Contact Name - Mr. Samrat Chatterjee (Branch Manager) | 9830008222 8101491858 |
New Delhi, Delhi | Universal Sompo General Insurance Co Ltd, Office No 612, 6th Floor, Roots , Tower Plot No 7 , Dist. Centre Laxmi Nagar New Delhi - 110092 Contact Name - Davinder Singh Saini (Branch Manager) Contact Name - Mr. Adhar Srivastava | 9906080018 9906080018,9599681809 012 - 22422919 |
Noida, Uttar Pradesh | 1st Floor, Shop No 9 & 10 Block - A - 15, Sector 44, NOIDA 201301 Contact Name - Mr. Vikas Kaura | 7827439024 0120-2404566 |
Pune, Maharashtra | Office No - 403, 4th Floor, Winners Court, Plot No 23, CTS No 599A+598+593/41A, Munjeri, Sahaney Sujan Park, Lulla Nagar, PUNE - 411040. Contact Name - Mr. Atul Tandon (Zonal Head) Contact Name - Mr. Nishant Wathore (Branch Manager) | 7303047672/9011183596 8108194838 020-30453765 |
Secunderabad, Telangana | Unit No 204, Jade Arcade,1-7-284/293, M G Road, Paradise Circle, Secunderabad Contact Name - Mr. Syed A. Ahsanuddin | 7569008211 040-39184244 |
Varanasi, Uttar Pradesh | First Floor, Plot at Vill., Chuppepur, Ward, Sikrol, Pargana Shivpur, Varanasi - 221002. Contact Name - Mr. Harish Prasad Gairola (Zonal Head) Contact Name - Mr. Priyank Dev (Branch Manager) | 9628256000 9565000061/8934060006 0294/2428728 |
Visakhapatnam, Andhra Pradesh | "Door No. 10-1-43 Shop No.101 A, 1st Floor, Siripuram Fort Travellers Bungalow Road, CBM Compound Visakhapatnam " Contact Name - Mr. Rishi Prasad Bhatta | 9346508547 0891 - 3048299 |
Universal Sompo Health Insurance Grievance Redressal Process
Universal Sompo Health Insurance offers a four-step grievance redressal process to resolve the issues of its customers. The four steps are as follows:
Step 1: If you want to provide feedback or file a complaint, you can visit the ‘grievance redressal’ page. Here, you will have to provide some details such as your name, contact number, email address, etc., and also your concern. You will receive a response from a customer service representative who will address your grievance.
Alternatively, you can visit the nearest Universal Sompo Health Insurance branch to get in touch with the Grievance Redressal Officer (GRO). Your complaint will be acknowledged within three business days. The insurer will provide a solution within two weeks of receiving your issue.
Step 2: If you are not satisfied with the response, you can contact Universal Sompo Health Insurance in the following ways:
Write to - Grievance cell
Universal Sompo General Insurance Co.Ltd, Unit No. 601 & 602, 6th Floor, Reliable Tech Park, Thane - Belapur Rd, Airoli, Navi Mumbai, Maharashtra 400708 Email address - grievance@universalsompo.com Contact number (for senior citizens) - 1800-267-4030 |
Following an investigation, the final response will be provided within 15 working days of receiving the complaint.
Step 3: If you are dissatisfied with the resolution or have not received a response within 15 working days, you can write or send an email to:
Ashish Gosavi Chief Grievance Redressal Officer Universal Sompo General Insurance Co Ltd 103, First Floor, Ackruti Star, MIDC Central Road, Andheri (East), Mumbai-400093 Email address: gro@universalsompo.com |
Step 4: If your complaint is not resolved at the aforementioned escalation levels, you can reach out to the Insurance Ombudsman by sending an email to inscoun@cioins.co.in or registering your complaint at https://www.cioins.co.in/.
Universal Sompo Health Insurance Plans
Universal Sompo General Insurance offers a variety of health insurance products to the company's massive customer base. These health insurance products are unique, offering different benefits for different categories of policyholders, and all at affordable rates. The Health Insurance policies provided by Universal Sompo General Insurance are listed below:
- Individual Health Insurance
- Group Health Insurance
- Individual Accident Policy
- Janta Personal Accident Insurance
- Group Personal Accident Policy
- Aapat Suraksha Bima Policy
- Loan Secure Insurance Policy
- Hospital Cash Insurance Policy
- Saral Suraksha Bima (Micro Insurance Policy)
- Sampoorna Suraksha Bima (Micro Insurance Policy)
- Complete Healthcare Insurance
- Senior Citizen Health Insurance Policy
- Pravasi Bhartiya Bima Yojana
- Surva Vidyarthi Bima Yojana
- Swarna Gramin Bima Yojana-Individual
- Swarna Gramin Bima Yojana-Group
- Critical Illness Insurance
FAQs on Universal Sompo Health Insurance Customer Care
- How can I check the status of my Universal Sompo Health Insurance policy?
You can visit the official website of Universal Sompo Health Insurance or get in touch with their customer service team to check the status of your insurance policy.
- How can a senior citizen contact Universal Sompo Health Insurance customer care?
Senior citizens can contact Universal Sompo Health Insurance customer care by calling 1800-267-4030.
Disclaimer
Credit Card:
Credit Score:
Personal Loan:
Home Loan:
Fixed Deposit:
Copyright © 2025 BankBazaar.com.