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  • National Health Insurance Customer Care

     4.5 / 5.0   by 300 users
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    Cashless Treatment

    Customer Service

    Medical Coverage

    Claim Experience

    Responsiveness

    National Insurance Company Ltd. (NIC) is one of India’s oldest insurance firms. It has its headquarters in Kolkata and has 1998 offices across India. It is the 2nd largest general insurance firm in India. NIC offers various insurance plans like motor insurance, health insurance, personal insurance, etc. that match specific customer needs, be it individual, family or business.

    National Health Insurance Plans:

    NIC provides several plans under the health insurance sector:

    • Overseas Mediclaim Business and Holiday
    • National Parivar Mediclaim
    • National Parivar Mediclaim Plus
    • Overseas Mediclaim Employment and Studies
    • National Mediclaim Plus Policy
    • Parivar Mediclaim
    • National Mediclaim Policy

    National Insurance Toll Free Number:

    NIC being the second largest general insurance firm, has a highly efficient customer support team that ensures that no customer queries or grievances go unanswered or unresolved. You can contact customer care via call or write to them at the below mentioned:

    Toll-free number: 18002007710

    Report frauds at: faf@nic.co.in

    National Health Insurance Office Addresses:

    Head Office:

    No.3, Middleton Street,

    Prafulla Chandra Sen Sarani,

    Kolkata, West Bengal - 700071, India

    Phone Number: 22831705  

    Fax: 22831740.

    Below listed are addresses, numbers, and email-ids of offices at five of the metropolitan cities:

    • Bengaluru regional office:

    Second Floor, Shubharam Complex,

    No.144, M G Road, Bengaluru,

    Karnataka - 560001

    Phone Number: 080-25584081

    Fax: 080-25584506

    Email-id: 600000@nic.co.in

    • Chennai regional office:

    2nd Floor, Hamid Buildings Annexe,

    No.190, Anna Salai, Chennai

    Tamil Nadu - 600006

    Phone Number: 044-28525331

    Fax: 044-28526055

    Email-id: 500000@nic.co.in

    • Hyderabad regional office:

    1st Floor, Jubilee Building,

    Nampally Station Road, Hyderabad,

    Telangana -500001

    Fax: 040-23233991

    Email-id: 550000@nic.co.in

    • Mumbai regional office 1:

    National Insurance Building, Second Floor,

    No.14, Jamshedji Tata Road

    Churchgate, Maharashtra-400020

    Phone Number: 022-22821963

    Fax: 022-22842745

    Email-id: 250000@nic.co.in

    • Mumbai regional office 2:

    5th Floor, Sterling Cinema Building,

    No.65, Murzban Street, Fort,

    Mumbai, Maharashtra-400001

    Phone Number: 022-22017109

    Fax: 022-22030517

    Email: 260000@nic.co.in

    • Mumbai regional office 3:

    Royal Insurance Building,

    No.12, J Tata Road,

    Churchgate, Mumbai, Maharashtra-400020

    Email-id: 240000@nic.co.in

    • Delhi regional office 1:

    Jeevan Bharati Building Tower II,

    4th Level, No.124, Connaught Circus,

    New Delhi - 110001

    Phone Number: 011-23325503

    Fax: 011-23325499

    Email-id: 350000@nic.co.in

    • Delhi regional office 2:

    2nd Floor, Core III, Scope Minar

    Laxmi Nagar District Centre, New Delhi-110092

    Fax: 011-23613658

    Email-id: 360000@nic.co.in

    • Delhi regional office 3:

    03-A 8Th Floor Tower Konnectus Building, Opp New Delhi Railway Station, Bhavbhuti Marg, New Delhi - 110002

    Phone Number: 011-23215597

    Email-id: 390000@nic.co.in

    • Delhi regional office 4:

    Konnectus Building, 8th Floor,

    Tower - III, Bhavbhuti Marg,

    New Delhi -110002

    Email-id: 340000@nic.co.in

    National Health Insurance Customer Care Reviews

  • Page 1 of 15 1 2 3 4 5
    • National Insurance Health Insurance
      "Good Policy"
      0.5 4.0/5 "Great!"
      I hold an Individual health insurance policy with National insurance from last 4 years, i have not claimed anything so far from this insurance policy. I pay a premium of Rs 3000 for this insurance policy and the coverage value is Rs 1.5 lacs for this insurance.
      Was this review helpful? 0
      , hyderabad
      Reviewed on Sep 12, 2018
    • National Insurance Health Insurance
      "Very Good Service"
      0.5 4.0/5 "Great!"
      I had taken this insurance policy almost ten years back and the premium had been paying online. The premium amount has not been higher and it was nominal. Their customer support and their staff responses also had been good as well. They also covers most of the hospitals in our locality.
      Was this review helpful? 0
      , coimbatore
      Reviewed on Sep 07, 2018
    • National Insurance Health Insurance
      "Good Policy"
      0.5 4.0/5 "Great!"
      I have a health insurance policy with National insurance from last 8 months, i am not aware of the premium amount as my company pays it. If i want additional premium then i have to pay Rs 1500. I have no claim experience from this insurance and the coverage value is Rs 3 lacs.
      Was this review helpful? 2
      , ghaziabad
      Reviewed on Aug 29, 2018
    • National Insurance Health Insurance
      "BEST POLICY"
      0.5 5.0/5 "Blown Away!"
      I have chosen this health insurance mainly because of convincing premium benefits . This policy covers Cashless hospitalization. , pre diseases coverage . Overall am satisfied with customer care and service. Am getting income tax benefits and the premium amount which am paying is satisfied , Am making the payment through online
      Was this review helpful? 1
      , mumbai
      Reviewed on Aug 22, 2018
    • National Insurance Health Insurance
      "Good Service"
      0.5 5.0/5 "Blown Away!"
      I've a health insurance policy with the National Insurance. I am paying a premium 11.5 K per year. The policy for the entire family. There hasn't been any claim experience with the policy yet and it offers an annual coverage of 5 lacs anywhere in India.
      Was this review helpful? 1
      , vadodara
      Reviewed on Aug 16, 2018
    • National Insurance Health Insurance
      "Good"
      0.5 4.0/5 "Great!"
      It is a corporate policy with national insurance. I have my health insurance with them. The coverage is for my family and I. The medical coverage is also good. I have the medical cards too. Fortunately I have no claim experience to use the policy.
      Was this review helpful? 0
      , jamnagar
      Reviewed on Aug 11, 2018
    • National Insurance Health Insurance
      "Good Policy"
      0.5 4.0/5 "Great!"
      I have my health insured with National insurance from last 2 years., i am happy with the coverage value of this insurance policy. I pay a premium of Rs 6000 for this insurance policy. My claim experience was good with this insurance and they covered 80%. The coverage for this policy is up to Rs 2 lakhs.
      Was this review helpful? 0
      , coimbatore
      Reviewed on Aug 06, 2018
    • National Insurance Health Insurance
      "Good Policy"
      0.5 4.0/5 "Great!"
      I have taken a health insurance policy with National Insurance from last 1 year, i am not aware of the premium amount as my company pays it. My claim experience was good with this insurance and they covered 85% of the billed amount. The coverage value for this insurance is 4 lakhs.
      Was this review helpful? 0
      , hyderabad
      Reviewed on Aug 01, 2018
    • National Insurance Health Insurance
      "Good Service"
      0.5 4.5/5 "Excellent!"
      I've a health insurance policy with the National Insurance. When my Father had an operation, the claim experience was good. It was bit difficult to send the documents but they processed the claim with out any hassle. I am paying a premium 15000, its for me and my parents. I have claimed almost 2 lacs for the treatment of my father.
      Was this review helpful? 0
      , kolkata
      Reviewed on Jul 26, 2018
    • National Insurance Health Insurance
      "Good Service so far"
      0.5 4.0/5 "Great!"
      I've a health insurance policy with the National Insurance. It offers an annual Coverage of 3 lacs, the policy covers me and my parents and I do not have any claim experience with the policy so far. I never had any issues with their services.
      Was this review helpful? 1
      , gurgaon
      Reviewed on Jul 14, 2018
    • National Insurance Health Insurance
      "Good Policy"
      0.5 4.0/5 "Great!"
      I have my health insured with National insurance from last 7 months, i am happy with the coverage value of this insurance policy. I have not claimed anything so far from this insurance policy. This is a family health policy and the coverage value is Rs 2 lakhs for this policy.
      Was this review helpful? 0
      , guwahati
      Reviewed on Jul 09, 2018
    • National Insurance Health Insurance
      "Good Policy"
      0.5 4.0/5 "Great!"
      I have my health insured with National insurance since 1994, this is a family health policy. I have no claim experience so far from this health insurance. I have a coverage value of Rs 5 lakhs for this insurance policy and i have to pay a premium of Rs 23000 every year.
      Was this review helpful? 0
      , ahmedabad
      Reviewed on Jul 01, 2018
    • National Insurance Health Insurance
      "Good banking service"
      0.5 4.0/5 "Great!"
      I have my health insured with National insurance from last 5 years, i am happy with the coverage value of this insurance policy. I have not claimed anything so far from this insurance policy. A premium of Rs 10000-12000 has to be paid every year and the coverage value is Rs 3 lakhs.
      Was this review helpful? 0
      , kolkata
      Reviewed on Jun 25, 2018
    • National Insurance Health Insurance
      "Very late back policy"
      0.5 3.0/5 "Satisfactory"
      My company people have taken health insurance policy to the employees. Once i have claimed the policy for my mother. The service is not good as per experience. They have a separate hospital list, in that they have mentioned cashless facility is available but when i went for those hospital, they said their is no cashless facility for this insurance. They will not response from the National Health insurance. The number will keep on ringing. After that my company asked me to send the bill. But i never done to this company. The claim is very low which is less than 20000.
      Was this review helpful? 0
      , bangalore
      Reviewed on Jun 18, 2018
    • National Insurance Health Insurance
      "Good Service"
      0.5 4.0/5 "Great!"
      I've a health insurance policy from the National Insurance. I am paying the premium of 1400 per year. You can claim this policy at any network hospitals in the country. The need to nofity the customers about the partnered hospitals. If they have tie up with the a new hospital they need to send updates to the customers or publish it on their website.
      Was this review helpful? 0
      , chennai
      Reviewed on Jun 16, 2018
    • National Insurance Health Insurance
      "Good facilities"
      0.5 4.0/5 "Great!"
      My company has provided a corporate health insurance from National insurance. I have a coverage for five lakhs and the policy is for my family and I. They have also provided the insurance card and there are good facilities offered, though I have not used it till date.
      Was this review helpful? 1
      , new delhi
      Reviewed on May 30, 2018
    • National Insurance Health Insurance
      "Average Service"
      0.5 2.0/5 "Expected more"
      I've a very bad claim experience with the national insurance company. They need to improve the way how hey respond to the claim request of their customer. Somehow finally I managed get the claim amount but it was tedious task to follow up with them regarding the claim.
      Was this review helpful? 0
      , new delhi
      Reviewed on May 26, 2018
    • National Insurance Health Insurance
      "Claim experince was really good"
      0.5 5.0/5 "Blown Away!"
      I hold a health insurance with National insurance and the total policy coverage is for 3.5 lakhs including my family. There was a claim experience for my family and the experience was really good. The service from there end was really good.
      Was this review helpful? 0
      , kochi
      Reviewed on May 25, 2018
    • National Insurance Health Insurance
      "Good medical policy"
      0.5 5.0/5 "Blown Away!"
      I have the medicare health insurance policy from the NATIONAL INSURANCE for the past 7years. The customer support service and the response is good from the national . This policy covers 3member in my family. This policy ha the medical coverage up to Rs,2,00,000 per year. I can claim up to Rs,6000 per year per head,
      Was this review helpful? 0
      , kolkata
      Reviewed on May 21, 2018
    • National Insurance Health Insurance
      "Below average service"
      0.5 2.0/5 "Expected more"
      I got the mediclaim health insurance policy from the NATIONAL INSURANCE company around 2 years ago. The customer support service and the response is good from the NATIONAL INSURANCE but while it comes to claim experience they are not up to the mark . I have the medical claim up to Rs,2,00,000, but they are taking too much time to settle the claim amount. The process need to be quick and fast from the NATIONAL INSURANCE health insurance policy.
      Was this review helpful? 0
      , nasik
      Reviewed on May 21, 2018
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