• National Health Insurance Customer Care

     4.5 / 5.0   by 277 users
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    Cashless Treatment

    Customer Service

    Medical Coverage

    Claim Experience

    Responsiveness

    National Insurance Company Ltd. (NIC) is one of India’s oldest insurance firms. It has its headquarters in Kolkata and has 1998 offices across India. It is the 2nd largest general insurance firm in India. NIC offers various insurance plans like motor insurance, health insurance, personal insurance, etc. that match specific customer needs, be it individual, family or business.

    National Health Insurance Plans:

    NIC provides several plans under the health insurance sector:

    • Overseas Mediclaim Business and Holiday
    • National Parivar Mediclaim
    • National Parivar Mediclaim Plus
    • Overseas Mediclaim Employment and Studies
    • National Mediclaim Plus Policy
    • Parivar Mediclaim
    • National Mediclaim Policy

     

    National Insurance Toll Free Number:

    NIC being the second largest general insurance firm, has a highly efficient customer support team that ensures that no customer queries or grievances go unanswered or unresolved. You can contact customer care via call or write to them at the below mentioned:

    Toll-free number: 18002007710

    Report frauds at: faf@nic.co.in

    National Health Insurance Office Addresses:

    Head Office:

    No.3, Middleton Street,

    Prafulla Chandra Sen Sarani,

    Kolkata, West Bengal - 700071, India

    Phone Number: 22831705  

    Fax: 22831740.

    Below listed are addresses, numbers, and email-ids of offices at five of the metropolitan cities:

    • Bengaluru regional office:

    Second Floor, Shubharam Complex,

    No.144, M G Road, Bengaluru,

    Karnataka - 560001

    Phone Number: 080-25584081

    Fax: 080-25584506

    Email-id: 600000@nic.co.in

    • Chennai regional office:

    2nd Floor, Hamid Buildings Annexe,

    No.190, Anna Salai, Chennai

    Tamil Nadu - 600006

    Phone Number: 044-28525331

    Fax: 044-28526055

    Email-id: 500000@nic.co.in

    • Hyderabad regional office:

    1st Floor, Jubilee Building,

    Nampally Station Road, Hyderabad,

    Telangana -500001

    Fax: 040-23233991

    Email-id: 550000@nic.co.in

    • Mumbai regional office 1:

    National Insurance Building, Second Floor,

    No.14, Jamshedji Tata Road

    Churchgate, Maharashtra-400020

    Phone Number: 022-22821963

    Fax: 022-22842745

    Email-id: 250000@nic.co.in

    • Mumbai regional office 2:

    5th Floor, Sterling Cinema Building,

    No.65, Murzban Street, Fort,

    Mumbai, Maharashtra-400001

    Phone Number: 022-22017109

    Fax: 022-22030517

    Email: 260000@nic.co.in

    • Mumbai regional office 3:

    Royal Insurance Building,

    No.12, J Tata Road,

    Churchgate, Mumbai, Maharashtra-400020

    Email-id: 240000@nic.co.in

    • Delhi regional office 1:

    Jeevan Bharati Building Tower II,

    4th Level, No.124, Connaught Circus,

    New Delhi - 110001

    Phone Number: 011-23325503

    Fax: 011-23325499

    Email-id: 350000@nic.co.in

    • Delhi regional office 2:

    2nd Floor, Core III, Scope Minar

    Laxmi Nagar District Centre, New Delhi-110092

    Fax: 011-23613658

    Email-id: 360000@nic.co.in

    • Delhi regional office 3:

    03-A 8Th Floor Tower Konnectus Building, Opp New Delhi Railway Station, Bhavbhuti Marg, New Delhi - 110002

    Phone Number: 011-23215597

    Email-id: 390000@nic.co.in

    • Delhi regional office 4:

    Konnectus Building, 8th Floor,

    Tower - III, Bhavbhuti Marg,

    New Delhi -110002

    Email-id: 340000@nic.co.in

    National Health Insurance Customer Care Reviews

  • Page 1 of 14 1 2 3 4 5
    • National Insurance Health Insurance
      "Good service"
      0.5 3.0/5 "Satisfactory"
      I have got the health insurance policy from the NATIONAL INSURANCE company around 8 months ago and this policy has been offered by company. This policy covers 3 members in my family which is myself , and my parents. This policy has the medical coverage up to Rs,20,00,000 and I paying the premium amount of Rs,320 every month.
      Was this review helpful? 0
      , bangalore
      Reviewed on Apr 16, 2018
    • National Insurance Health Insurance
      "Good Policy"
      0.5 4.0/5 "Great!"
      I have a health insurance with National insurance from last 4 years, i am not aware of the premium amount as my company pays it. I do not have claim experience so far with this insurance and i have a coverage value of Rs 3-4 lakhs which is satisfactory.
      Was this review helpful? 0
      , bangalore
      Reviewed on Apr 10, 2018
    • National Insurance Health Insurance
      "Good Policy"
      0.5 4.0/5 "Great!"
      I hold a health insurance policy with National insurance from last 2 years and it is a good policy to use. I pay a premium of Rs 17000 which has to be renewed every year for this insurance. I do not have claim experience so far with this insurance and the coverage value for this insurance is Rs 2 lakhs.
      Was this review helpful? 0
      , ahmedabad
      Reviewed on Apr 06, 2018
    • National Insurance Health Insurance
      "Good Policy"
      0.5 4.0/5 "Great!"
      I have a health insurance with National Insurance from last 2.5 years and it is a good insurance policy to use. I am not aware of the premium amount as it is covered by the organization.I do not have claim experience and i have not taken any cashless treatment so far. I have a coverage of Rs 2 lakhs and i am satisfied with it.
      Was this review helpful? 0
      , chennai
      Reviewed on Mar 14, 2018
    • National Insurance Health Insurance
      "Average"
      0.5 3.0/5 "Satisfactory"
      I took my health insurance with National Insurance through an agent. The policy coverage was 5L which covers the entire family. The customer service was not good. They don't respond properly. I don't have any claim experience. I am paying 11,000 rupees yearly through cheque.
      Was this review helpful? 0
      , kolkata
      Reviewed on Mar 13, 2018
    • National Insurance Health Insurance
      "Decent insurer"
      0.5 4.0/5 "Great!"
      I took my health insurance in National Insurance for last 3 years. As of now I don't have any claim experience. The policy was taken through family agent. The premium was decent and good compared to others. The policy coverage was 5L for the entire family. They have a good network of hospitals for the cashless treatment.
      Was this review helpful? 0
      , faridabad
      Reviewed on Mar 10, 2018
    • National Insurance Health Insurance
      "Excellent service"
      0.5 5.0/5 "Blown Away!"
      I have taken Health Insuarnce with National Insurance.I don't pay any premium as its paid by the company. The policy is including the family members.They cover ten lakhs.The procedure was completed in a day.The insurance company is tied up with best hospitals in my place.
      Was this review helpful? 0
      , chennai
      Reviewed on Mar 10, 2018
    • National Insurance Health Insurance
      "Average"
      0.5 3.0/5 "Satisfactory"
      I have taken a health insurance from National Insurance. It was recommended by colleague. I have paid nearly 4000 to 5000 rupees. The policy covers only for me and its a plan of 3L. They have signification number of hospitalization for the cashless in my city.
      Was this review helpful? 0
      , kolkata
      Reviewed on Mar 09, 2018
    • National Insurance Health Insurance
      "Excellent service"
      0.5 5.0/5 "Blown Away!"
      I have taken Health Insurance with National Insurance,the premium amount is 1600 debited from my salary account.The policy coverage amount is including family members is five lakhs.I have taken this policy last eight years ago.I have claim experience its 100% covered cash less treatments.
      Was this review helpful? 0
      , bangalore
      Reviewed on Feb 26, 2018
    • National Insurance Health Insurance
      "Its good health coverage policy"
      0.5 5.0/5 "Blown Away!"
      National has good hospital facility, they are recommending high profile hospitals with cash less treatment. I make premium around Rs. 4500 per year. Its covers only for me. Medical sum assured Rs. 1.5 lakh, I hope they are providing pre existing disease as well.
      Was this review helpful? 0
      , kolkata
      Reviewed on Feb 20, 2018
    • National Insurance Health Insurance
      "Good"
      0.5 3.0/5 "Satisfactory"
      I am having the health insurance policy with the National Insurance company. I used to talk with them very often and the claim went in easy manner. Everything went in the good aspects with them till now.
      Was this review helpful? 0
      , kolkata
      Reviewed on Feb 17, 2018
    • National Insurance Health Insurance
      "Good policy to use"
      0.5 5.0/5 "Blown Away!"
      I have a health insurance with national insurance from last 2 months and it is a good insurance policy. I pay a premium of Rs 170 on monthly basis. I do not have claim experience so far and i have not taken any cashless treatment. I have a coverage of Rs 3 lakhs which is satisfactory.
      Was this review helpful? 0
      , hyderabad
      Reviewed on Feb 13, 2018
    • National Insurance Health Insurance
      "Good service"
      0.5 3.0/5 "Satisfactory"
      For the past 2 years I have the health insurance policy from the NATIONAL INSURANCE. The customer support service is average with the NATIONAL INSURANCE company. This policy covers 3 members in my family and the medical coverage is good with this policy , I can claim up to 4lakhs for the hospitalization.
      Was this review helpful? 0
      , gorakhpur
      Reviewed on Feb 12, 2018
    • National Insurance Health Insurance
      "Okay"
      0.5 3.0/5 "Satisfactory"
      I have taken a health insurance policy with National Insurance 6 years back and it is a good insurance policy. I have not made any claim experience with the National Insurance. The policy which I have taken is best benefited. The cashless treatment policy is also good.
      Was this review helpful? 0
      , mumbai
      Reviewed on Feb 09, 2018
    • National Insurance Health Insurance
      "Good policy to use"
      0.5 5.0/5 "Blown Away!"
      I have taken a health insurance policy with National Insurance 5 years back and it is a good insurance policy. I pay a premium of Rs 12000-13000 for this insurance policy. My claim experience was very good with this policy and they covered 100%. I have a coverage of Rs 5 lakhs and i have not taken any cashless treatment with this insurance.
      Was this review helpful? 0
      , pune
      Reviewed on Feb 05, 2018
    • National Insurance Health Insurance
      "Good policy to use"
      0.5 5.0/5 "Blown Away!"
      Got the national health insurance policy in the year of 1996, which is provided by my company. This policy covers 4 members in my family. This policy has the medical coverage up to Rs,2,50,000 per head. I got the claim experience with this policy and I have got the claim amount within a month time and I was admitted with the help of cashless treatment.
      Was this review helpful? 0
      , vijayawada
      Reviewed on Feb 05, 2018
    • National Insurance Health Insurance
      "Good policy to use"
      0.5 4.0/5 "Great!"
      I am having a health insurance policy with National Insurance from last 5 years and it is a good policy to use. I pay a premium of Rs 500 on monthly basis. I have a coverage of Rs 2 lakhs in this insurance. I have not taken any cashless treatment and i do not have claim experience with this insurance policy.
      Was this review helpful? 0
      , chennai
      Reviewed on Jan 30, 2018
    • National Insurance Health Insurance
      "Good insurance"
      0.5 5.0/5 "Blown Away!"
      My health insurance was taken with National Insurance. It is a third party insurance, it was taken through medi assist. I have used the service two times, first time they provided 100% cashless and the second time it was 80% overall it was good.
      Was this review helpful? 0
      , mumbai
      Reviewed on Jan 30, 2018
    • National Insurance Health Insurance
      "Need To Improve"
      0.5 1.0/5 "Really Bad"
      I had a health insurance with NATIONAL INSURANCE. I was paying premium of rs 20,000 per month. I have never received any information about the premium date like when to be paid. But if the payment is not done on time they will be charging penalty for the late payment.
      Was this review helpful? 0
      , bangalore
      Reviewed on Jan 27, 2018
    • National Insurance Health Insurance
      "Very good service"
      0.5 5.0/5 "Blown Away!"
      My company has provided me the Magma health plan from national insurance company. This policy covers 4 members in my family, which is myself , my spouse, my mother and my son. This policy has the medical coverage up to 5lakhs. The cashless treatment option is also available with this policy.
      Was this review helpful? 0
      , chennai
      Reviewed on Jan 12, 2018
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