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National Health Insurance Customer Care

National Health Insurance has a number of customer care channels through which prospective and existing customers can contact the company. This page lists the insurer’s toll-free number, email ID, and addresses of a few branch offices across India.
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Cashless Treatment

Customer Service

Medical Coverage

Claim Experience

Responsiveness

National Insurance Company Ltd. (NIC) is one of India’s oldest insurance firms. It has its headquarters in Kolkata and has 1998 offices across India. It is the 2nd largest general insurance firm in India. NIC offers various insurance plans like motor insurance, health insurance, personal insurance, etc. that match specific customer needs, be it individual, family or business.

National Health Insurance Plans:

NIC provides several plans under the health insurance sector:

  • Overseas Mediclaim Business and Holiday
  • National Parivar Mediclaim
  • National Parivar Mediclaim Plus
  • Overseas Mediclaim Employment and Studies
  • National Mediclaim Plus Policy
  • Parivar Mediclaim
  • National Mediclaim Policy

National Insurance Toll Free Number:

NIC being the second largest general insurance firm, has a highly efficient customer support team that ensures that no customer queries or grievances go unanswered or unresolved. You can contact customer care via call or write to them at the below mentioned:

Toll-free number: 18002007710

Report frauds at: faf@nic.co.in

National Health Insurance Office Addresses:

Head Office:

No.3, Middleton Street,

Prafulla Chandra Sen Sarani,

Kolkata, West Bengal - 700071, India

Phone Number: 22831705  

Fax: 22831740.

Below listed are addresses, numbers, and email-ids of offices at five of the metropolitan cities:

  • Bengaluru regional office:

Second Floor, Shubharam Complex,

No.144, M G Road, Bengaluru,

Karnataka - 560001

Phone Number: 080-25584081

Fax: 080-25584506

Email-id: 600000@nic.co.in

  • Chennai regional office:

2nd Floor, Hamid Buildings Annexe,

No.190, Anna Salai, Chennai

Tamil Nadu - 600006

Phone Number: 044-28525331

Fax: 044-28526055

Email-id: 500000@nic.co.in

  • Hyderabad regional office:

1st Floor, Jubilee Building,

Nampally Station Road, Hyderabad,

Telangana -500001

Fax: 040-23233991

Email-id: 550000@nic.co.in

  • Mumbai regional office 1:

National Insurance Building, Second Floor,

No.14, Jamshedji Tata Road

Churchgate, Maharashtra-400020

Phone Number: 022-22821963

Fax: 022-22842745

Email-id: 250000@nic.co.in

  • Mumbai regional office 2:

5th Floor, Sterling Cinema Building,

No.65, Murzban Street, Fort,

Mumbai, Maharashtra-400001

Phone Number: 022-22017109

Fax: 022-22030517

Email: 260000@nic.co.in

  • Mumbai regional office 3:

Royal Insurance Building,

No.12, J Tata Road,

Churchgate, Mumbai, Maharashtra-400020

Email-id: 240000@nic.co.in

  • Delhi regional office 1:

Jeevan Bharati Building Tower II,

4th Level, No.124, Connaught Circus,

New Delhi - 110001

Phone Number: 011-23325503

Fax: 011-23325499

Email-id: 350000@nic.co.in

  • Delhi regional office 2:

2nd Floor, Core III, Scope Minar

Laxmi Nagar District Centre, New Delhi-110092

Fax: 011-23613658

Email-id: 360000@nic.co.in

  • Delhi regional office 3:

03-A 8Th Floor Tower Konnectus Building, Opp New Delhi Railway Station, Bhavbhuti Marg, New Delhi - 110002

Phone Number: 011-23215597

Email-id: 390000@nic.co.in

  • Delhi regional office 4:

Konnectus Building, 8th Floor,

Tower - III, Bhavbhuti Marg,

New Delhi -110002

Email-id: 340000@nic.co.in

National Health Insurance Customer Care Reviews

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  • National Insurance Health Insurance
    "Good"
    0.5 5.0/5 "Blown Away!"
    My company has provided me a health policy from National insurance with the coverage of 2L. It is for the family members and no claim. I never contacted the customer service. Every year it was renewed by the company. They have limited networks of hospitals for cashless. It does not cover only eye problems, if we got admitted in hospital for 24hrs then applicable for claim.
    Was this review helpful? 0
    , pondicherry
    Reviewed on Jan 09, 2019
  • National Insurance Health Insurance
    "Good for emergency purpose"
    0.5 4.0/5 "Great!"
    My plan is health family plan for the total coverage value of Rs. 4 lakhs for two person, they are providing pre existing disease cover and cash less hospitalization.In Hyderbad they got tie up with many hospitals, they gave me the medical card.
    Was this review helpful? 1
    , hyderabad
    Reviewed on Dec 21, 2018
  • National Insurance Health Insurance
    "Good for emergency purpose"
    0.5 5.0/5 "Blown Away!"
    The medical claim around Rs. 5 lakhs, its for my entire family. I used this policy for my father bypass surgery, it was cash less in Asian heart hospital the taken 6 to 7 days to settle 100% of claim. It covers major and minor disease it was corporate plan.
    Was this review helpful? 0
    , mumbai
    Reviewed on Dec 13, 2018
  • National Insurance Health Insurance
    "Its Good"
    0.5 4.0/5 "Great!"
    I have the mediclaim policy with National Insurance for the cover of Rs. 3 lakhs they have major and minor hospitals tie up, they gave me list of hospitals, policy duration is good. There is no pre existing or critical illness cover. They have cover for major diseases, the premium is low with best benefits.
    Was this review helpful? 1
    , bangalore
    Reviewed on Dec 11, 2018
  • National Insurance Health Insurance
    "Good service"
    0.5 4.0/5 "Great!"
    I have been using my health insurance with National insurance from past few years, there service is good, they have tie up with many hospital , and they have shared me an excel with there location, and the agent had explained me clearly about the policy benefit, and i use to pay premium on yearly basis, they have charged nominal premium amount.
    Was this review helpful? 0
    , patna
    Reviewed on Dec 08, 2018
  • National Insurance Health Insurance
    "Excellent Service"
    0.5 5.0/5 "Blown Away!"
    This insurance policy has been taken through the company which i am working, the premium amount has been taken every month and it was a good service which they had been making so far. I had two times availed the claim through them and the method in getting the claim has also been good.
    Was this review helpful? 0
    , gandhidham
    Reviewed on Nov 14, 2018
  • National Insurance Health Insurance
    "Very low premium policy"
    0.5 4.0/5 "Great!"
    I have not used the health insurance for any kind of claim services. The health insurance policy from National has been issued from my organization. I have called the customer care service for a normal enquiry and the response was good. They have given me a coverage value of Rs. 5 lakhs and all the family members of mine is included in this policy.
    Was this review helpful? 1
    , dehradun
    Reviewed on Nov 13, 2018
  • National Insurance Health Insurance
    "Very easy to get a claim"
    0.5 4.0/5 "Great!"
    My employer has provided me a health insurance with National Insurance. They have given the health insurance policy for my family also. I have got the coverage amount of Rs. 29 lakhs and the chained hospitals list was good. In ten days, i have got my claim settlement. They are providing a cashless treatment facility.
    Was this review helpful? 0
    , bangalore
    Reviewed on Nov 12, 2018
  • National Insurance Health Insurance
    "Excellent"
    0.5 5.0/5 "Blown Away!"
    I have a health insurance in National Insurance for me and my family. The policy covers minor disease and critical illness. The customer service is excellent. Am paying yearly 16K as a premium. Last year have applied for claim, the refund was 100% excluding food. The policy coverage is 10L, I have taken in the year of 2005 or 2006. Am getting good benefits on this policy.
    Was this review helpful? 0
    , new delhi
    Reviewed on Nov 03, 2018
  • National Insurance Health Insurance
    "Good for Health"
    0.5 4.5/5 "Excellent!"
    I got National insurance health policy, I have the total cover for Rs. 5 lakhs its for entire family. They provide cash less hospital and pre existing disease cover, I am satisfied with the benefits of the policy. But I have not use this policy.
    Was this review helpful? 0
    , pune
    Reviewed on Nov 02, 2018
  • National Insurance Health Insurance
    "Good Policy"
    0.5 4.0/5 "Great!"
    I hold an Individual health insurance policy with National insurance from last 4 years, i have not claimed anything so far from this insurance policy. I pay a premium of Rs 3000 for this insurance policy and the coverage value is Rs 1.5 lacs for this insurance.
    Was this review helpful? 0
    , hyderabad
    Reviewed on Sep 12, 2018
  • National Insurance Health Insurance
    "Very Good Service"
    0.5 4.0/5 "Great!"
    I had taken this insurance policy almost ten years back and the premium had been paying online. The premium amount has not been higher and it was nominal. Their customer support and their staff responses also had been good as well. They also covers most of the hospitals in our locality.
    Was this review helpful? 1
    , coimbatore
    Reviewed on Sep 07, 2018
  • National Insurance Health Insurance
    "Good Policy"
    0.5 4.0/5 "Great!"
    I have a health insurance policy with National insurance from last 8 months, i am not aware of the premium amount as my company pays it. If i want additional premium then i have to pay Rs 1500. I have no claim experience from this insurance and the coverage value is Rs 3 lacs.
    Was this review helpful? 2
    , ghaziabad
    Reviewed on Aug 29, 2018
  • National Insurance Health Insurance
    "BEST POLICY"
    0.5 5.0/5 "Blown Away!"
    I have chosen this health insurance mainly because of convincing premium benefits . This policy covers Cashless hospitalization. , pre diseases coverage . Overall am satisfied with customer care and service. Am getting income tax benefits and the premium amount which am paying is satisfied , Am making the payment through online
    Was this review helpful? 1
    , mumbai
    Reviewed on Aug 22, 2018
  • National Insurance Health Insurance
    "Good Service"
    0.5 5.0/5 "Blown Away!"
    I've a health insurance policy with the National Insurance. I am paying a premium 11.5 K per year. The policy for the entire family. There hasn't been any claim experience with the policy yet and it offers an annual coverage of 5 lacs anywhere in India.
    Was this review helpful? 1
    , vadodara
    Reviewed on Aug 16, 2018
  • National Insurance Health Insurance
    "Good"
    0.5 4.0/5 "Great!"
    It is a corporate policy with national insurance. I have my health insurance with them. The coverage is for my family and I. The medical coverage is also good. I have the medical cards too. Fortunately I have no claim experience to use the policy.
    Was this review helpful? 0
    , jamnagar
    Reviewed on Aug 11, 2018
  • National Insurance Health Insurance
    "Good Policy"
    0.5 4.0/5 "Great!"
    I have my health insured with National insurance from last 2 years., i am happy with the coverage value of this insurance policy. I pay a premium of Rs 6000 for this insurance policy. My claim experience was good with this insurance and they covered 80%. The coverage for this policy is up to Rs 2 lakhs.
    Was this review helpful? 0
    , coimbatore
    Reviewed on Aug 06, 2018
  • National Insurance Health Insurance
    "Good Policy"
    0.5 4.0/5 "Great!"
    I have taken a health insurance policy with National Insurance from last 1 year, i am not aware of the premium amount as my company pays it. My claim experience was good with this insurance and they covered 85% of the billed amount. The coverage value for this insurance is 4 lakhs.
    Was this review helpful? 0
    , hyderabad
    Reviewed on Aug 01, 2018
  • National Insurance Health Insurance
    "Good Service"
    0.5 4.5/5 "Excellent!"
    I've a health insurance policy with the National Insurance. When my Father had an operation, the claim experience was good. It was bit difficult to send the documents but they processed the claim with out any hassle. I am paying a premium 15000, its for me and my parents. I have claimed almost 2 lacs for the treatment of my father.
    Was this review helpful? 0
    , kolkata
    Reviewed on Jul 26, 2018
  • National Insurance Health Insurance
    "Good Service so far"
    0.5 4.0/5 "Great!"
    I've a health insurance policy with the National Insurance. It offers an annual Coverage of 3 lacs, the policy covers me and my parents and I do not have any claim experience with the policy so far. I never had any issues with their services.
    Was this review helpful? 1
    , gurgaon
    Reviewed on Jul 14, 2018
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