You need health cover regardless of what you take two at a time - pills or stairs.

Max Bupa Insurance Customer Care

Max Bupa Health Insurance is a name that is synonymous with quality health insurance solutions in India. The company, besides offering tailor-made health insurance policies, also dedicated customer service via various mediums like phone and email.
 4.0 / 5.0   by 220 users
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Cashless Treatment

Customer Service

Medical Coverage

Claim Experience

Max Bupa Health Insurance was the result of a joint venture between Max India Ltd and Bupa, a UK based health care service. The company offers different kinds of health insurance policies for individuals, families, couples, and extended family members. The insurance policies offered by the company are tailor made to suit the varied insurance needs of the customer. The company has a dedicated customer care service to deal with any queries or problems regarding the insurance policies. The customer care can be reached out via phone, email or at one of the customer care branches in the country.

Max Bupa Health Insurance Toll Free Number:

Customers can contact the customer care centre of the company for any queries or problems regarding Max Bupa Health Insurance policies on the below mentioned customer service numbers:

  • Toll Free:1800-3010-3333
  • Alternate Number:011-66326666

The customer can also contact the customer care by mailing them at the following address:

  • customercare@maxbupa.com

Max Bupa Health Insurance Corporate Office:

The customer can visit the corporate office of the company to discuss their problems if they find it more convenient. The corporate office of the same is mentioned below:

Max Bupa Health Insurance Company Limited,

B-1/I-2, Mohan Cooperative Industrial Estate,

Mathura Road, New Delhi-110044

Phone: 011-30902000

Regardless of how trivial or serious the query is, Max Bupa customer care service is always there to help its customers out. The customer care centre can be contacted for issues regarding claims, tax receipts, grievance redressal, change of address, and more.

Max Bupa Insurance Customer Care Reviews

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  • Max Bupa Health Insurance
    "Good service"
    0.5 4.0/5 "Great!"
    I have taken my health insurance with Max BUPA , i have not opt there policy yet and i use to pay premium on monthly bases , and it use to get auto debit from my account and while i applied for health insurance customer service had explained me about all procedure , so far the process went smoothly and it good.
    Was this review helpful? 0
    , new delhi
    Reviewed on Jan 17, 2019
  • Max Bupa Health Insurance
    "Excellent service"
    0.5 5.0/5 "Blown Away!"
    I got the health insurance with Max bupa health insurance, there service is good, they have charged me premium nominal ,and the premium is on yearly basis, and they have tie up with many hospital , and had shared the details via mail, and i pay premium amount through on line mode.
    Was this review helpful? 0
    , new delhi
    Reviewed on Jan 17, 2019
  • Max Bupa Health Insurance
    "Costly policy"
    0.5 3.0/5 "Satisfactory"
    I have taken my health insurance policy with Max bupa. I have renewed the policy for last 3 years. I had a claim experience and it was fine. I had no issue with the claim sanction. The premium amount is higher hence i have shifted into other company. They have given me a 100% coverage amount. The maternity benefits has been covered in this policy, hence i have chosen this policy.
    Was this review helpful? 0
    , new delhi
    Reviewed on Jan 07, 2019
  • Max Bupa Health Insurance
    "I won't recommend this policy"
    0.5 3.0/5 "Satisfactory"
    My health insurance policy was taken from MAX BUPA. Basically, in online they have offered me this policy where i have purchased. The OPD charges are covered under this policy. This policy covers only for me. They have given me a coverage value of Rs. 20 lakhs. Its covers the major hospitals has been covered in my location.
    Was this review helpful? 0
    , new delhi
    Reviewed on Jan 03, 2019
  • Max Bupa Health Insurance
    "Excellent service"
    0.5 5.0/5 "Blown Away!"
    I have been holding my health insurance with MAX BUPA ,they are providing good service there customer support team is very good they are co-operating well and there responsiveness is good they have been charging nominal premium per year and i am paying my premium through on line.
    Was this review helpful? 0
    , mumbai
    Reviewed on Nov 27, 2018
  • Max Bupa Health Insurance
    "Good policy"
    0.5 5.0/5 "Blown Away!"
    I have been holding the health insurance policy with MAX BUPA. Last 5 years i have been renewing the policy with the same company. The service has been so good. I'm very much satisfied with the services. They have given me a very good coverage amount and most of the hospitals has been covered in this policy
    Was this review helpful? 0
    , ghaziabad
    Reviewed on Nov 26, 2018
  • Max Bupa Health Insurance
    "Good service"
    0.5 4.0/5 "Great!"
    I have been holding my health insurance with MAX BUPA a year ago, there service is good, they have tie up with many hospital and the premium amount they have charged me on yearly basis, it is nominal for me, there support team is responding well, there overall service is good.
    Was this review helpful? 0
    , pune
    Reviewed on Nov 25, 2018
  • Max Bupa Health Insurance
    "Good"
    0.5 3.5/5 "Pretty good"
    I got the health insurance with Max Bupa along with the personal loan and they charged 7500 rupees. They have explained only few and said to go through the website for more details. I have visited the website and can do medical reimbursement for any kind of diseases. They are connected with good network of hospital. There is no claim experience. The customer service is good. The medical coverage is 5L.
    Was this review helpful? 0
    , chennai
    Reviewed on Nov 23, 2018
  • Max Bupa Health Insurance
    "Good service"
    0.5 4.0/5 "Great!"
    I have been holding my health insurance with Max bupa, there service is good, they have charged me premium up to 8000 per year, there premium amount was nominal for me and there is tie up with my hospital and i use to pay my insurance through on line.
    Was this review helpful? 2
    , bangalore
    Reviewed on Nov 20, 2018
  • Max Bupa Health Insurance
    "Excellent service"
    0.5 5.0/5 "Blown Away!"
    I have been holding my Health insurance with MAX BUPA recently, and the premium which they have charged me is on yearly bases and they have charged me up to 15,000-16,000 it is nominal for me and they have tie up with many hospital they have clearly explain me about the policy .
    Was this review helpful? 0
    , noida
    Reviewed on Nov 20, 2018
  • Max Bupa Health Insurance
    "Average service"
    0.5 4.0/5 "Great!"
    I have been holding my health insurance with Max BUPA corporation,the premium amount they have charged me was nominal, and it is taken premium on yearly bases and there customer service they have explained me was clearly about policy and i have been recently applied for the health insurance there is tie up with many hospitals.
    Was this review helpful? 0
    , chennai
    Reviewed on Nov 18, 2018
  • Max Bupa Health Insurance
    "FRAUD COMPANY"
    0.5 1.0/5 "Really Bad"
    Its a third class/zero grade, fraud insurance company. I have been running after them for a claim which was filed on 1st Aug 18. till date I they haven't processed the claim. I met their "Grievances General Manager - Gargi Sahu" and one moron who calls him self an "Asst. Manager - Claims - SANTOSH CHETRY' They kept on asking me to submitt papers everytime I called them after a month of submission even though EVERYTHING IN ORIGINAL was submitted. When my patience was over, I went to the headoffiice in Mathura Road, New Delhi. I met Ms. Sahu who assured that, she will send me a final email with all the pending documents and after that they wont ask for any more documents. I recevid that email in 24 hours and arranged all the bills again with a stamp paper stating the original papers were missed but actually nothing was missed. Everything was submitted. NOw after confirmation that they have received the documents, I received another email stating that they would need MORE 15DAYS.
    Was this review helpful? 1
    , new delhi
    Reviewed on Nov 15, 2018
  • Max Bupa Health Insurance
    "Appeal for heath insurance paper"
    0.5 0.5/5 "Unacceptable"
    I have didnt got any paper till now why its almost year still they are saying we are processing every month my money is deducted for what nothing is going on now this is enough i will appeal to consumer court i just want my policy paper thats it i will appeal.
    Was this review helpful? 2
    , mumbai
    Reviewed on Oct 05, 2018
  • Max Bupa Health Insurance
    "Good Policy"
    0.5 4.0/5 "Great!"
    I have a health insurance policy with MAX BUPA from last 6 years, i am happy with the coverage value of this insurance policy. I have no claim experience so far with this insurance and i get no claim bonus every year. The coverage value for this insurance is Rs 15-20 lacs.
    Was this review helpful? 1
    , faridabad
    Reviewed on Sep 12, 2018
  • Max Bupa Health Insurance
    "Good Policy"
    0.5 4.0/5 "Great!"
    I have my health insured with MAX BUPA from last 1 year, i am happy with the coverage value of this insurance policy. I have not claimed anything so far from this insurance policy. It is an individual policy with good coverage value. I pay a premium of Rs 6000 for this insurance policy.
    Was this review helpful? 1
    , kolkata
    Reviewed on Aug 07, 2018
  • Max Bupa Health Insurance
    "Good health insurance policy"
    0.5 4.0/5 "Great!"
    I have taken this health insurance policy for my family. I have taken this policy 2 years before and i have not experienced of any of the claim still now. Its a claim amount of Rs. 2 lakhs worth-able policy. I have to pay the premium amount of Rs. 3500. I never called the customer care service. I will make the payment through credit card and debit card.
    Was this review helpful? 0
    , hyderabad
    Reviewed on Jul 29, 2018
  • Max Bupa Health Insurance
    "Very Good Service"
    0.5 4.0/5 "Great!"
    I had taken this insurance policy almost an year back for me and my wife. I had been making all the payments online and it had been easy. Their cashless treatment and the medical coverage had been very good as well. There has not been any hassle faced with the services of them. I have not yet made any claims with this policy.
    Was this review helpful? 1
    , new delhi
    Reviewed on Jul 26, 2018
  • Max Bupa Health Insurance
    "Very Good Service"
    0.5 4.0/5 "Great!"
    I had taken this insurance policy almost one year back for my Mother. It has been a good policy where the medical coverage and the cashless treatments has been good. I had been paying all the premiums online and it had been easy. Most of the hospitals are covered with this policy and i had not yet claimed any of their claims or availed any of their cashless treatment facilities.
    Was this review helpful? 0
    , new delhi
    Reviewed on Jul 26, 2018
  • Max Bupa Health Insurance
    "Don't buy health insurance from Max Bupa"
    0.5 0.5/5 "Unacceptable"
    I have taken policy for brother. while playing he suffered from knee injury. During hospitalization doctor suggested for ligament operation. After that we applied for cashless but max bupa rejected cashless and suggested for reimbursement. After hospitalization we submitted all claim document. max bupa send message that within 21 days claim will approved. Now after 40 days also claim is not approved and showing Suspense status . after that i checked review from many website, i come to know that max bupa claim ration is zero. This is fake company who not settle any claim. Below are my claim details: Claim Number: 339012 Final Status: Suspense Claim Decision Date: Saturday, June 9, 2018 12:00 AM
    Was this review helpful? 6
    , pune
    Reviewed on Jul 12, 2018
  • Max Bupa Health Insurance
    "Worst Service"
    0.5 1.0/5 "Really Bad"
    I've been using the health insurance policy from the Max Bupa for a while. I pay a premium of 4000 per year, on one occasion my father got hospitalized . They rejected the claim because it was only covered for myself. They wasted 3 days for the claim process. I am not at all happy with their services.
    Was this review helpful? 2
    , visakhapatnam
    Reviewed on Jun 25, 2018
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