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Liberty Car Insurance Customer Care

Brought together by three of the most renowned entities in the world economy today, Liberty General Insurance in today’s date is responsible for providing multiple insurance covers to more than 50,000 policyholders.

Liberty General Insurance is a combined effort by Liberty Citystate holdings PTE Ltd, Emam Securities, and DP Jindal Group. Headquartered in the United States of America, Liberty Citystate holdings PTE Ltd is regarded as the principal multinational property and casualty group. Emam Securities, on the other hand, is a firm managed by a few individuals and it basically invests in potential and upcoming new organisations and entrepreneurs. DP Jindal Group, as the name suggests, is a conglomerate that is widely popular in the industrial domain.

Having commenced its operations in the year 2013, Liberty General Insurance aims to provide comprehensive solutions to the retail sector, insurance, and commercial sectors. The organisation in its full capacity has managed to spread its business across 58 cities in more than 23 states. Additionally, Liberty General Insurance has extensively enlarged in size holding more than 1100 employees operating from about 60 offices. Its partner network has about 5000 hospitals and more than 3000 auto service centers. The insurance covers offered by Liberty General Insurance are diversified and include commercial insurance, marine insurance, and so on.

Customer Care Car Insurance Services Offered By Liberty General Insurance

  • Customer grievance redressal
  • Insurance premium quotes
  • Roadside assistance
  • Policy renewal
  • Insurance renewal reminder
  • Car insurance claim
  • Schedule a service
  • Towing facility request
  • Customer feedback and reviews

Liberty Car Insurance Customer Care Numbers

Liberty General Insurance customers can contact the below listed customer care numbers, depending on the city they reside in.

City Branch/Contact
Ahmedabad Liberty General Insurance Co. Ltd.

203 & 205, 2nd Floor, Shoppers Plaza-IV, C.G Road, Ahmedabad-380006, Gujarat.

Bangalore Liberty General Insurance Co. Ltd.

Office No-1, Alyssa, 1st Floor, Rear portion, Old no-28, New no.23, Richmond Road, Bangalore-560025

Chandigarh Liberty General Insurance Co. Ltd.

Suite No.2, 1st Floor, SCO:-174-175, Sector-9C, Chandigarh-160009

Chennai Liberty General Insurance Co. Ltd.

C6,D6, E6, F6 Level V, Anmol Palani No.88, G.N.Chetty Road, Chennai-600017

Hyderabad Liberty General Insurance Co. Ltd.

6-3-885/7, 3RD Floor, Sapphire Square, Rajiv Gandhi Circle, Somajiguda, Hyderabad -500082

Kolkata Liberty General Insurance Co. Ltd.

Metro Tower No. 1, 7th Floor, Unit no. 7/5 & 7/4, Ho Chi Minh Sarani, Kolkata-700071

Mumbai Liberty General Insurance Co. Ltd.

902 and 903,9th floor, Jai Antariksh, off Andheri Kurla Road, Makwana Road, Near Marol Metro Station, Andheri East- Mumbai - 400059.

Liberty General Insurance Co. Ltd.

Unit No.103A and 103B, Devavrata Premises Co-operative Society Ltd., Plot No.83, Sector-17, Vashi, Navi Mumbai - 400 705

Liberty General Insurance Co. Ltd.

10th floor, Tower A, Peninsula Business Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai- 400013.

New Delhi Liberty General Insurance Co. Ltd.

Front Block of 2nd Floor, ALPS Building, 56 Janpath, New Delhi- 110001

Liberty General Insurance Co. Ltd.

890 to 893, 8th Floor, Aggarwal Millennium Tower-II, Plot No.- E-4, Netaji Subhash Place, Pitampura, New Delhi-110034

Pune Liberty General Insurance Co. Ltd.

Office no. 601ABC & 602AB, 6th Floor, City Tower, Boat Club Road, Pune - 411 001.

Vishakapatnam Liberty General Insurance Co. Ltd. 401, 4th Floor, Siripuram Fort, C.B.M Compound,Visakhapatnam - 530 003.
Patna Liberty General Insurance Co. Ltd.

No. 3004, Grand Plaza, Frazer Road, Patna, Bihar – 800001

Goa Liberty General Insurance Co. Ltd.

Shop No. 103, 1st Floor, Reliance Atria, Pajifond, Margao, Goa - 403601.

Mysore Liberty General Insurance Co. Ltd.

Diyan Complex, Shop no.23/e1, 1st Floor, Opp. KHB Complex, Kuvempunagar, Mysore-570023

Amritsar Liberty General Insurance Co. Ltd.

SCO 9, Burj Punjab Ranjit Avenue, Amritsar- 143001

Nagpur Liberty General Insurance Co. Ltd.

Plot no.1 & 2, 3rd Floor, Gupta House, Rabindranath Tagore Marg, Civil Lines, Nagpur-440001

Thane Liberty General Insurance Co. Ltd.

Office no. 502, 5th Floor, Ace Business Centre, L.B.S Marg, Near Navneet Motors, Gokul Nagar, Panchpakhadi, Thane W - 400 601.

Kolkata Liberty General Insurance Co. Ltd.

Metro Tower No. 1, 7th Floor, Unit no. 7/5 & 7/4, Ho Chi Minh Sarani, Kolkata-700071

Guwahati Liberty General Insurance Co. Ltd. 3B, Ganpati Enclave, Bora Service, G.S. Road, Kamrup, Assam- 781007
Gurgaon Liberty General Insurance Co. Ltd. Unit Number 13b & 14, Ground Floor, Palm Court building, 20/4 Mehrauli – Gurgaon Road, Sukhrali Chowk, Gurgaon – 122001
Raipur Liberty General Insurance Co. Ltd. 1A and 1B, 2nd Floor, Shyam Plaza, Pandri Main Road, Pandri, Raipur - 492 001.

Customers can also contact the Liberty car insurance customer care by either calling the toll-free number - 1800-266-5844 - or by emailing them at - care@libertyinsurance.in.

 4.5 / 5.0   by 16 users
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Policy Coverage

Customer Service

Claim Experience

Cashless Garages

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Liberty Videocon Car Insurance Customer Care Reviews

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  • Liberty Car Insurance
    "Expecting best offer"
    0.5 4.0/5 "Great!"
    Earlier I had car policy with Liberty General that premium cost was higher, even at the time of renewal I asked to negotiate the cost but they are standard of Rs. 16,000 at the same time Reliance offered me Rs.13,000 of car policy. Remaining all fine.
    Was this review helpful? 0
    , new delhi
    Reviewed on Jun 30, 2019
  • Liberty
    Liberty Car Insurance
    "Good"
    0.5 5.0/5 "Blown Away!"
    I made very less claim with Liberty Videocon and I got this insurance from showroom and the service is good during the claim. It covers zero depreciation and road side assistance. Initially they have charged around 24K. I have purchased Tata Tiago and they contacted me for the renewal.
    Was this review helpful? 0
    , hyderabad
    Reviewed on Mar 28, 2019
  • Liberty Car Insurance
    "Before purchasing the policy read all the terms and conditio"
    0.5 5.0/5 "Blown Away!"
    My car insurance was taken from Liberty General. Recently i have claimed the car insurance. I'm not satisfied with the claim experience. The customer care service is not good. They have not given proper response. I spoke with the garage people and when i called the customer care they were irritating.
    Was this review helpful? 0
    , hyderabad
    Reviewed on Jan 27, 2019
  • Liberty Car Insurance
    "Hopeless company"
    0.5 1.0/5 "Really Bad"
    They have literally detrayed me when i apply for a claim. There are some issue with the policy documents itself. When I met with an accident they said they will process the claim. After 3 days they said there is an issue with the policy. I called the customer care service but no one was picked up the call. After 4 days, they have issued the new policy and i got the car after 7 working days only from the garages.
    Was this review helpful? 1
    , bangalore
    Reviewed on Nov 01, 2018
  • Liberty Car Insurance
    "Good Policy"
    0.5 4.0/5 "Great!"
    I have taken the car insurance with Liberty general insurance for 1 year, a premium of Rs 14000 has to be paid for this car insurance policy. I have no claim experience so far with this insurance and this policy has full coverage with 0% depreciation.
    Was this review helpful? 0
    , visakhapatnam
    Reviewed on Oct 30, 2018
  • Liberty Car Insurance
    "USER FRIENDLY"
    0.5 5.0/5 "Blown Away!"
    I am holding the car insurance policy from LIBERTY GENERAL INSURANCE from last 5 years. I had no claim experience with this car insurance policy added on that the policy coverage they have offered is for zero depreciation along with the bumper to bumper.
    Was this review helpful? 1
    , new delhi
    Reviewed on Oct 08, 2018
  • Liberty Car Insurance
    "Best policy"
    0.5 5.0/5 "Blown Away!"
    I was having a car insurance with Liberty videocon from last 1 year, i do not have any claim experience with this insurance policy and i find the coverage value is good when compared to other insurances. I pay a premium of Rs 12000-15000 for this insurance policy.
    Was this review helpful? 0
    , new delhi
    Reviewed on Apr 12, 2018
  • Liberty Car Insurance
    "The best policy"
    0.5 5.0/5 "Blown Away!"
    I had applied and got a Car insurance policy from the one of the famous private sector insurance company LIBERTY VIDEOCON GENERAL INSURANCE. My annual premium amount is Rs. 69,000 which i feel very affordable. Most of all benefits are covered under one policy. I can prefer online payments to renew my car insurance policy with in due time. I didn't have any claim experience with them.
    Was this review helpful? 0
    , hyderabad
    Reviewed on Mar 06, 2018
  • Liberty Car Insurance
    "Good insurance for the vehicle"
    0.5 4.0/5 "Great!"
    I have taken my car insurance with Liberty Videocon before couple of years. I get remainder calls for the renewal and the services are pretty good. I don't have any claim experience. The policy coverage was good and its pretty standard as others. I used to pay around 18-20K around a year.
    Was this review helpful? 0
    , chennai
    Reviewed on Jan 19, 2018
  • Liberty Car Insurance
    "Good policy to use"
    0.5 4.0/5 "Great!"
    Very recently I have got the car insurance with Liberty videocon general insurance, I never had any claim experience with this policy . I paid Rs.11600 to get this get this policy. It has better the policy coverage and the good cashless garages options.
    Was this review helpful? 0
    , kottayam
    Reviewed on Sep 21, 2017
  • Liberty Car Insurance
    "Quite a good experience"
    0.5 5.0/5 "Blown Away!"
    After I got a random call in February 2016 regarding my insurance renewal, decided to go with it out of curiosity. It has been up to my expectations when I decided to go for a zero-dep claim. Insurance agent I bought it from was very supportive and the team sprung into action with the very first call. I got 95% claim of total value which was somewhere around Rs. 39160. I had to pay 1900 something and additionally file-charge. The claim settled in 2 days. Awesome company.
    Was this review helpful? 0
    , bangalore
    Reviewed on Nov 18, 2016
  • Liberty Car Insurance
    "Great"
    0.5 4.0/5 "Great!"
    I do have four wheeler insurance policy with the Liberty videocon and I been with them from the last eight months of time. The premium is around 24000 Rupees. The coverage mode is bumper to bumper and the response is pretty quick one. I did claims with them like I got around 60% of the damage cost as the reimbursement.
    Was this review helpful? 0
    , pune
    Reviewed on Apr 12, 2016
  • Liberty Car Insurance
    "bad"
    0.5 0.5/5 "Unacceptable"
    My car met with an accident and the server said we cant give u windscreen with other damages.. even he said company dont give the three side claim..!! and my car inside the company for 3 days and nothng done.. even serviour dont pick the phone too.. .I am unhappy with their services.
    Was this review helpful? 1
    , chandigarh
    Reviewed on Apr 07, 2016
  • Liberty Car Insurance
    "Good...."
    0.5 5.0/5 "Blown Away!"
    I was told that 90% of the coverage for the vehicle. I have not collected any details as it was done the show room. I was provided by two options where 60% of coverage and 90% and I opted 90%. Even scratches and damages will be covered. Premium is normal for the car insurance. I have not received the insurance copies yet from Liberty Videocon general insurance.
    Was this review helpful? 0
    , bangalore
    Reviewed on Feb 06, 2016
  • Liberty Car Insurance
    "Excellent!!!"
    0.5 5.0/5 "Blown Away!"
    From LIBERTY VIDEOCON GENERAL INSURANCE I have taken my car insurance. Documentation and service part was excellent. No climes so far. The coverages is 90% of my sum assured. It covers zero depression . It also covers the third party benefits.
    Was this review helpful? 4
    , mumbai
    Reviewed on Sep 04, 2015
  • Liberty Car Insurance
    "Not so good.."
    0.5 3.0/5 "Satisfactory"
    The car that I have purchased is an used one so got this car insurance along with the car from Liberty videocon General insurance. I met with an accident so went to claim for insurance but the officers mentioned that reimbursement is not applicable. I am not getting proper alerts so planning to quit from here.
    Was this review helpful? 3
    , coimbatore
    Reviewed on Jun 10, 2015
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