ICICI Health Insurance Customer Care

A customer can also call ICICI Lombard's toll free number - 1800-2666 which can be reached at any time of the day.. The policyholder can also email their queries to ihealthcare@icicilombard.com. A customer can also mail in their queries or requests to the following address.

Registered Address:

The two tables presented below provide contact information for different categories related to insurance services:

Note: The first table showcases information accessible within India, including toll-free and chargeable contact numbers for policy purchase, service, claims, grievance redressal, crop insurance, and senior citizens.

Note: The second table focuses on contact information for individuals reaching out from abroad, with details specific to policy purchase, service, claims, and international travel insurance.  

Here is a table showcasing ICICI customer care numbers for different locations within India: 

Here is a table representing the ICICI Bank customer care numbers for NRI customers from different countries: 

Note: Please note that these customer care numbers are specifically for NRI customers who have bank accounts with ICICI Bank and are contacting from their respective countries. 

ICICI Lombard Health Insurance Network Hospitals

ICICI Lombard has tie-ups with multiple hospitals across the country where policyholders with a ICICI Health Insurance policy can avail cashless hospitalisation as well as reimbursement facility.

To locate a network hospital near your home, select your state and city from the drop-down box on the online Network Hospital Locator. You will get a list of network hospitals with contact details instantly. ICICI Lombard also has tie-ups with Agreed Network Hospitals where the insured members can avail cashless transactions and get package rates for identified procedures.

Services Offered by ICICI Health Insurance Customer Care

Online Requests or services you can avail are as follows:

1. Address correction: Request to correct the policyholder's address 
2. Telephone/mobile no. correction: Request to correct the contact number 
3. Gender correction: Request to correct the gender of the insured 
4. Registration no. addition/correction: Request to add or correct vehicle registration number 
5. Nominee addition: Request to add a nominee to the policy 

1. Email ID correction: Request to correct the email address 
2. Insured complete name change: Request to change the complete name of the insured 
3. Insured name correction: Request to correct the name of the insured 
4. Policy start date change: Request to change the start date of the policy 
5. Pin code correction: Request to correct the pin code 

1. Nominee removal: Request to remove a nominee from the policy 
2. Nominee name correction: Request to correct the name of the nominee 
3. ECS removal: Request to remove ECS (Electronic Clearing Service) 
4. Refund related: Request related to policy refund 

1. Extension required: Request to extend the policy duration 

1. Track your service request: Track the progress of a previously submitted service request 
2. Split or merge your policies: Request to split or merge existing policies 
3. Request policy copy: Request a copy of the policy document 
4. Print health card: Request to print the health card 
5. Require policy copy: Request for a copy of the policy 

1. Health check-up: Request for a complimentary health check-up 
2. Schedule complimentary health check-up: Schedule a complimentary health check-up 
3. Diagnostic Center List: Request for a list of diagnostic centers 
4. Need help with online account: Assistance required regarding online account 
5. Online policy not received after payment: Assistance required if the policy document is not received after payment