Get Details on HDFC ERGO Car Insurance Online Premium Payment

Commencing operations in 2002, HDFC ERGO was formed following a joint venture between ERGO International AG and HDFC Limited. Headquartered in Mumbai, the company has spread its wings to more than 80 cities and 109 branches spread across the country. In 2014, HDFC ERGO was awarded the “best insurance company” by the World HRD Congress at the ABP NEWS - Banking, Financial Services & Insurance Awards.

HDFC ERGO Car Insurance Products

HDFC ERGO General Insurance provides the following types of car insurance plans for its customers:

  • Car insurance - This insurance plan offers comprehensive protection to the insured car for loss or damage caused either by natural calamities and manmade disasters, personal accident cover for the owner-driver, and third-party liability insurance. To enhance protection, customers can purchase the add-on covers over the premium of the policy.
  • Liability-only motor insurance - Mandatory as per the Motor Vehicles Act, 1988, this motor insurance plan offers cover for legal liability to a third-party for accidental injuries, death, and property damage. The policy is offered to both commercial and private vehicles.
  • Commercial vehicle insurance - The insurance policy has two types - liability-only and comprehensive insurance. The liability only-plan is the minimum level of insurance that offers coverage for the third-party involved in the accident, while the comprehensive plan offers coverage for own-damage and third-party liability for commercial vehicles.

Customer Care Services Offered By HDFC ERGO Car Insurance

HDFC ERGO offers a number of services to its customers, some of them are mentioned below.

  • Roadside assistance
  • Key replacement
  • To renew their insurance
  • To make a car insurance claim
  • To schedule a service at any of HDFC ERGO’s network garages
  • Report any grievance
  • Give feedback on the service
  • Or to make a query or lodge a complaint

Read More On: HDFC ERGO Car Insurance Customer Care Services

Steps To Pay HDFC ERGO Car Insurance Premium Online

Customers can either or renew their existing car insurance policy online by following the steps mentioned below:

Steps To Purchase A New HDFC ERGO Car Insurance Policy Online:

  • Visit the HDFC ERGO main website.
  • Click on “Car insurance”.
  • Now, enter the details of your vehicle - registration number, city of registration, manufacturer name, vehicle model, etc.
  • Next, enter your name, mobile number and email ID.
  • Click on “buy”.
  • Make the payment for your insurance policy via net banking, debit/credit card.

Steps To Renew A HDFC ERGO Car Insurance Policy Online:

  • Visit the HDFC ERGO main website.
  • Click on “Car insurance”.
  • Click on “renew policy”.
  • Enter your existing policy number.
  • Click on “proceed”.
  • Either make the payment to renew your insurance via your net banking account, or through your debit or credit card.

HDFC ERGO Car Insurance Online Premium Payment FAQs:

1. I heard there is a multi-year insurance policy. Is that available for all types of vehicles?

The multi-year policy is available only for two-wheelers at the moment. At present, the facilities are not available for four-wheelers and commercials four-wheeler vehicles.

2. When is the best time to renew my insurance policy?

The best time to renew your insurance policy is within two months from the date of expiry of the insurance policy. Failure to renew your insurance policy before the expiry and you would need to give your bike for an inspection before renewing the policy.

3. Does HDFC ERGO have any add-on covers? If so, can you name some of them?

Some of the add-on covers offered by HDFC ERGO are listed below:

  • 24x7 spot assistance
  • Lock and key replacement cover
  • Personal baggage cover
  • Conveyance benefit
  • Emergency assistance wider cover
  • Consumables cover
  • Zero depreciation claim
  • No-bonus cover

4. Can you tell me what the personal accident insured sum is? Is it part of the policy?

The personal accident cover is optional over the premium of the policy. In other words, it is an add-on cover. Customers who purchase the cover are liable to a sum insured up to Rs.2 lakh.

5. What steps should I take if I have misplaced my car insurance policy?

If you have misplaced your car insurance policy, you would need to call the toll-free number - 1800 2 700 700 - and request them for a duplicate policy.

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