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Bajaj Allianz General Insurance Customer Care

Bajaj Allianz General Insurance has a reliable customer service department. You can walk into any branch of the insurance provider, call the insurer on the toll-free number, or send an email if you require assistance.
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Cashless Treatment

Customer Service

Medical Coverage

Claim Experience

Bajaj Allianz General Insurance is the result of a joint venture between Allianz SE which is a European financial services company and Bajaj Finserv which is owned by the Bajaj Group. Bajaj Allianz General Insurance is one of the top private insurance companies that operates in India. The company has over 759 branches and has its headquarters located in Pune, India. The company offers cashless hospitalisation in over 5,700 hospitals located across the country.

Bajaj Allianz Health Insurance plans offers maximum coverage at affordable prices and they can also avail a number of benefits such as pre and post hospitalisation expenses, room rent, cashless treatment, ambulances charges and a lot more. The premium amount paid towards a health insurance plan  depends mainly on the number of members that are covered as well as the sum that is insured under the health insurance policy.

Health Insurance Offered by Bajaj Allianz General Insurance:

The various health insurance policies offered by Bajaj Allianz General Insurance to the general public are listed below:

  • Individual Health Guard Insurance
  • Health Guard Family Floater Health Insurance
  • Global Personal Guard
  • Critical Illness Plans
  • Health Extra Care Plus
  • Health Care Supreme
  • Hospital Cash
  • Silver Health
  • Star Package
  • Tax Gain
  • Health Ensure
  • Personal Accident
  • Critical Illness for Women
  • Premium Personal Guard
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Bajaj Allianz Health Insurance Toll Free Number:

Bajaj Allianz has a professional and a highly trained customer care team whose sole aim is to ensure that any queries or complaints that are raised by a policyholder are addressed and cleared within the shortest time possible. A policyholder can contact customer care on Bajaj Allianz's toll-free number - 1800-209-5858 or the customer can send an email to customercare@bajajallianz.co.in.

A customer can also approach the nearest branch of Bajaj Allianz General Insurance at any of the following address in major metros in India:

State/City/District Address
Assam, Jorhat Bajaj Allianz Life Insurance Company Limited, Mithila Pukhuri, Above IDBI Bank, District-Jorhat, Assam-785001
Bihar, Jehanabad, Bajaj Allianz Life Insurance Company Limited, Near Siya Babu Petrol Pump, Patna Gaya Road, Jehanabad, Bihar-804408
Haryana, Faridabad, Bajaj Allianz Life Insurance Company Limited, First Floor, SCF No.42, Sector - 19, Part - II, Huda Market, Faridabad, Haryana-121002
Uttar Pradesh, Mainpuri, Bajaj Allianz Life Insurance Company Limited, Neelam Bhavan, Radha Raman Road, Mainpuri, Uttar Pradesh-205001
Andhra Pradesh, Chittoor Bajaj Allianz Life Insurance Company Limited, D.No.20-1-91/J, Tirumala Bye Pass Road, Korlagunta, Revenue Ward No.20, Upstairs of Vallabha Hospital, Chittoor, Dist. Tirupati-517501
Chandigarh Bajaj Allianz Life Insurance Company Limited, Sco-215-216-217 4th floor, Sector 34/A, Chandigarh, District-Chandigarh, Chandigarh-160022
Chattisgarh, Raipur Bajaj Allianz Life Insurance Company Limited, 1st floor Kothari Park, Bastar Road, Dhamtari, District-Raipur, Chattisgarh-493773
Delhi, New Delhi, Bajaj Allianz Life Insurance Company Limited, Jhandewalan Extension, Near Jhandewalan Metro Station, Near Yes Bank, New Delhi, Delhi - 110055
Goa Bajaj Allianz Life Insurance Company Limited, 2nd Floor , Midas Touch Building, Opposite Sessions court, Old Market, Margao, District, South Goa, Goa-403602
Gujarat, Rajkot, Bajaj Allianz Life Insurance Company Limited, Yogi Complex, 150ft. Road, Near Indira Circle, Rajkot, Gujarat
Haryana, Gurgaon, Bajaj Allianz Life Insurance Company Limited, 3rd Floor, SCO-14, Urban Estate Sector - 14, Gurgaon, Haryana-122001
Himachal Pradesh, Shimla, Bajaj Allianz Life Insurance Company Limited, 3rd floor, New Agarwal Bhavan, Opposite Gurudwara Sanjauli, Shimla, District, Shimla, Himachal Pradesh-171001
Jammu & Kashmir, Srinagar, Bajaj Allianz Life Insurance Company Limited, 82, 2nd Floor, Lake city plaza, Gole Market, Karan nagar, Srinagar, District, Srinagar, Jammu & Kashmir-190006
Jamshedpur, Bistupur, Bajaj Allianz Life Insurance Company Limited, BS Hemali Tower, H No.  N/117, SB Shop Area, Bistupur, Jamshedpur-831001
Karnataka, Bangalore, Bajaj Allianz Life Insurance Company Limited, Golden Heights, 4th Floor, 59th 'C' Cross Road, 4th 'M' Block, Ward No. 22, Near Sri Rama Mandira, Rajajinagar, Bangalore District, Bangalore, Karnataka-560010
Kerala, Ernakulam, Bajaj Allianz Life Insurance Company Limited, Kakkat Bldg , Opposite Fire Station, Alwaye, District, Ernakulam, Kerala-683101
Mizoram, Aizawl Bajaj Allianz Life Insurance Company Limited, E 53, C Lalmuana Building, Ramhlun Road, Chanmari, Aizawl, Mizoram-796007
Madhya Pradesh, Bhopal Bajaj Allianz Life Insurance Company Limited, Corporate Park, D.B. City Arera Hills, M.P. Nagar, Bhopal, Madhya Pradesh-462011
Maharashtra, Mumbai-City, Bajaj Allianz Life Insurance Company Limited, Rustomjee Aspire Building, 4th Floor B Wing Right To Stairs, Off Eastern Highway Near Hyundai Showroom, Sion East, Mumbai, District-Mumbai-City, Maharashtra-400080
Odisha, Junagarh Bajaj Allianz Life Insurance Company Limited, Above Central Bank, Opposite Suraj Funworld College Road, Junagarh-362001
Orissa, Balasore, Bajaj Allianz Life Insurance Company Limited, Subhra plaza Above UTI Bank, OT Road, Balasore, District, Balasore, Orissa-756001
Punjab, Amritsar, Bajaj Allianz Life Insurance Company Limited, 3rd floor, Balaji Chambers, SCO-3, Distt Shopping complex, Ranjit Avenue, Amritsar, Amritsar, Punjab-143001
Rajasthan, Jodhpur Bajaj Allianz Life Insurance Company Limited, Kalpataru Shopping Center, Residency Road, Jodhpur, Rajasthan - 342003
Sikkim, East Sikkim, Bajaj Allianz Life Insurance Company Limited, 2nd Floor, Sarda building, Convoy ground Tadong, Gangtok, District, East Sikkim, Sikkim-737102
Tamil Nadu, Chennai, Bajaj Allianz Life Insurance Company Limited, B Wing, 4th Floor, Old No. 276 & 277 New No. 497 & 498, Poonamalle High Road, Chennai District, Chennai, Tamil Nadu-600106
Andhra Pradesh, Hyderabad Bajaj Allianz Life Insurance Company Limited, 3rd floor Aphb Commercial Complex, N H-9 Kukatpally, Hyderabad, District, Hyderabad Urban, Andhra Pradesh-500072
Tripura, North Tripura Bajaj Allianz Life Insurance Company Limited, D.N.V. Road, Nayapara, Dharmanagar, North Tripura, District-North Tripura, Tripura-799250
Uttar Pradesh, Agra Bajaj Allianz Life Insurance Company Limited, Padamdeep Tower, Second Floor, Sanjay place, Agra-282002
Uttarakhand, Pithoragarh, Bajaj Allianz Life Insurance Company Limited, Ground Floor, Takana Road, Pithoragarh, Uttarakhand-262501
West Bengal, Kolkata Bajaj Allianz Life Insurance Company Limited, 6th Floor, Mani Square, 164 Manicktala Main Road, Premises No 41, Canal Circle Road, Mani Square Premises, Kolkata, District Kolkata, Kolkata, West Bengal-700054

If the customer is not satisfied with the response given by the customer support team, the customer or policyholder can write to the Grievance Redressal Officer at ggro@bajajallianz.co.in.

If the customer or policyholder is still not satisfied with the solutions provided by the channels above, they can contact the Head of customer services at head.customerservices@bajajallianz.co.in.

A customer can even SMS "SUPPORT" to 9225850101 and the customer support team will contact the customer.

This Insurance Company has not partnered with BankBazaar.com. For more details, please visit its website/branch office. The trademarks, logos and other subject matters of intellectual property belong to their respective owners.

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Bajaj Allianz General Insurance Customer Care Reviews

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Page 1 of 17 1 2 3 4 5
  • Bajaj Allianz Health Insurance
    "Excellent Service"
    0.5 5.0/5 "Blown Away!"
    It has been four years since i had taken this health insurance policy and i had been paying the premium on an annual basis. The premium amount has been nominal and is not too high, most of the hospitals are covered in my locality and there has been cashless treatment available as well.
    Was this review helpful? 0
    , bangalore
    Reviewed on Jan 08, 2019
  • Bajaj Allianz Health Insurance
    "Good Claim Experience"
    0.5 5.0/5 "Blown Away!"
    From Bajaj I got the medical policy with the value of Rs. 3 lakhs, its covers only for me. I done the claim because I had throat infection, I have admitted in hospital around 4 days, they gave me the cash less treatment. They have given the card I gave to the hospital member they gave me the treatment. Only admiration charges have paid from my end, remaining all taken care by the insurer.
    Was this review helpful? 0
    , pune
    Reviewed on Jan 04, 2019
  • Bajaj Allianz Health Insurance
    "Its Good for Health"
    0.5 4.0/5 "Great!"
    My company provided Rs. 2 lakhs of medical coverage for employee alone, they gave me the medical card on time. They sent me the list of hospitals which they got tie up in Bangalore, they are providing cover major or minor disease from the insurance company.
    Was this review helpful? 0
    , bangalore
    Reviewed on Dec 20, 2018
  • Bajaj Allianz Health Insurance
    "Good Policy"
    0.5 4.0/5 "Great!"
    I have selected the health insurance policy with Bajaj allianz because they have given me a offer like I have to pay the premium amount of Rs. 8700. I pay the premium amount of Rs. 830 per month. This policy covers only myself with the coverage value of Rs. 7 lakhs for five years.
    Was this review helpful? 0
    , pune
    Reviewed on Dec 17, 2018
  • Bajaj Allianz Health Insurance
    "Good Health insurance"
    0.5 5.0/5 "Blown Away!"
    My company has provided me a health insurance with Bajaj Allianz. Once i spoke with the call centre people and the service is fine. We do have a OP claim facility and the claim settlement was easy. The have given me a settlement within 15 days. They have given me a claim amount of Rs. 7500 and total coverage of the policy is 7 years. Total family is covered by this policy. They have very good network of hospital.
    Was this review helpful? 0
    , hyderabad
    Reviewed on Dec 15, 2018
  • Bajaj Allianz Health Insurance
    "Good Doctor for Health"
    0.5 5.0/5 "Blown Away!"
    My medical policy belongs to Bajaj Allianz, I am working same company hence they gave me best benefits. They do have pre existing disease they got tie up major hospitals, they have helpline of 24/7, the medical value around Rs. 5 lakhs for my entire family.
    Was this review helpful? 0
    , pune
    Reviewed on Dec 14, 2018
  • Bajaj Allianz Health Insurance
    "Not sure about this policy"
    0.5 4.0/5 "Great!"
    The health insurance was given by the employer. Its with Bajaj Allianz. I never interacted with their customer care. I had no claim experience with this policy. My entire family has been covered by this policy as of now. They have offered me a coverage amount of Rs. 5 lakhs and i didn't happy with it.
    Was this review helpful? 0
    , bangalore
    Reviewed on Dec 02, 2018
  • Bajaj Allianz Health Insurance
    "Good Policy"
    0.5 4.0/5 "Great!"
    My health is insured with Bajaj Allianz from last 5 years, i am not aware of the premium amount as my company pays it. My claim experience was very good, they covered 95% and it was a cashless treatment. The coverage value for this insurance policy is 5 lacs.
    Was this review helpful? 0
    , chennai
    Reviewed on Nov 29, 2018
  • Bajaj Allianz Health Insurance
    "Good policy"
    0.5 5.0/5 "Blown Away!"
    Earlier i was holding a health insurance policy with Bajaj allianz. I paid the premium amount of Rs. 4000 and most of disease got covered in this policy. Total coverage value of the policy is Rs. 5 lakhs per annum. So many hospitals has been registered with this policy. I have not claimed anything in this policy.
    Was this review helpful? 0
    , new delhi
    Reviewed on Nov 28, 2018
  • Bajaj Allianz Health Insurance
    "Yet to experience the policy"
    0.5 3.5/5 "Pretty good"
    My company has given me a health insurance policy with Bajaj Allianz. My entire family has been covered by this policy. Around 4 lakhs, i have received as a coverage value. They are giving a good cashless facility. I have not claimed anything from this policy. I have not gone through the hospitals list.
    Was this review helpful? 1
    , pune
    Reviewed on Nov 22, 2018
  • Bajaj Allianz Health Insurance
    "Average"
    0.5 3.0/5 "Satisfactory"
    I have paid between 8 to 9k and purchased the health insurance for a year. I got the documents on time. The customer service is not so much good. The medical coverage is 10L. I used to pay installment at every month as 850 rupees. Online option is easy to do the payment.
    Was this review helpful? 1
    , pune
    Reviewed on Oct 24, 2018
  • Bajaj Allianz Health Insurance
    "Good policy"
    0.5 4.0/5 "Great!"
    I took health insurance from Bajaj Allianz Am satisfied with the premium amount which am making the payment , i don't have claim experience . But this policy hold benefits of cashless hospitalization and network of hospital with coverage of Rs 3 lakhs Their customer explained the policy very well.
    Was this review helpful? 1
    , mumbai
    Reviewed on Oct 15, 2018
  • Bajaj Allianz Health Insurance
    "Average Policy"
    0.5 3.0/5 "Satisfactory"
    I hold a health insurance policy with Bajaj Allianz from last 1 year, i am not aware of the premium amount as my company pays it. I have not claimed anything so far with this insurance and the coverage amount of Rs 70000 is very less for family coverage.
    Was this review helpful? 0
    , ghaziabad
    Reviewed on Oct 11, 2018
  • Bajaj Allianz Health Insurance
    "Excellent Service"
    0.5 4.0/5 "Great!"
    I had taken this Health Insurance policy almost three years back and i had been paying the premium annually and the premium amount has been around 500. I had been making the premiums online and it has been easy in making the payments. Their customer support also had been good as well where they had been helpful at times.
    Was this review helpful? 0
    , new delhi
    Reviewed on Oct 09, 2018
  • Bajaj Allianz Health Insurance
    "CONVENIENT"
    0.5 5.0/5 "Blown Away!"
    I had a claim experience with the BAJAJ ALLIANZ GENERAL INSURANCE. I have used this insurance is for 7 years which is cashless. It gives the coverage for my entire family. I had a claim for 1.5 lakhs and the medical coverage is for 3lakhs.
    Was this review helpful? 0
    , new delhi
    Reviewed on Oct 08, 2018
  • Bajaj Allianz Health Insurance
    "Best Policy"
    0.5 5.0/5 "Blown Away!"
    From Baja allianz health insurance i have taken health insurance , am satisfied with the premium amount which am making . I am getting benefits of Cashless hospitalization and pre disease cover . Even they listed the network of hospitals . Their customer representative explained the policy . Overall am satisfied with this policy.
    Was this review helpful? 0
    , pune
    Reviewed on Oct 06, 2018
  • Bajaj Allianz Health Insurance
    "Excellent Service"
    0.5 5.0/5 "Blown Away!"
    I had taken this Health Insurance Policy almost two years back and it is going well so far. There has not been any claims made so far but there has been many hospitals covered in my locality. They also had been having the cashless treatment. I had been paying the premiums annually and the premium amount has not been too high.
    Was this review helpful? 1
    , new delhi
    Reviewed on Oct 06, 2018
  • Bajaj Allianz Health Insurance
    "Worst service"
    0.5 0.5/5 "Unacceptable"
    Paid amount of Rs. 10461 for Transaction Reference No 5583542 has been received by Bajaj Allianz on August 8th. Still insurance not confirmed. Not happy with the policy. Check in your database so many tickets raised but no use. Whats this bad. worst service. Don't know the other words to say it's worst worst. Suggesting that don't take Bajaj Health policy.
    Was this review helpful? 2
    , visakhapatnam
    Reviewed on Sep 28, 2018
  • Bajaj Allianz Health Insurance
    "Good Service"
    0.5 5.0/5 "Blown Away!"
    I've a Family Floater Health insurance policy from the Bajaj Allianz. I am paying a premium of 16000 per year. It covers the entire family and so far there hasn't been any issues with their services.
    Was this review helpful? 0
    , thane
    Reviewed on Sep 26, 2018
  • Bajaj Allianz Health Insurance
    "Good Policy"
    0.5 4.0/5 "Great!"
    I have a company provided health insurance policy with Bajaj Allianz from last 4 months. It is a family policy where the coverage value is up to Rs 5 lacs for this insurance. I have not claimed anything so far from this health insurance policy.
    Was this review helpful? 0
    , hyderabad
    Reviewed on Sep 05, 2018
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