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  • Bajaj Allianz General Insurance Customer Care

     4.5 / 5.0   by 319 users
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    Cashless Treatment

    Customer Service

    Medical Coverage

    Claim Experience

    Bajaj Allianz General Insurance is the result of a joint venture between Allianz SE which is a European financial services company and Bajaj Finserv which is owned by the Bajaj Group. Bajaj Allianz General Insurance is one of the top private insurance companies that operates in India. The company has over 759 branches and has its headquarters located in Pune, India. The company offers cashless hospitalisation in over 5,700 hospitals located across the country.

    Bajaj Allianz Health Insurance plans offers maximum coverage at affordable prices and they can also avail a number of benefits such as pre and post hospitalisation expenses, room rent, cashless treatment, ambulances charges and a lot more. The premium amount paid towards a health insurance plan  depends mainly on the number of members that are covered as well as the sum that is insured under the health insurance policy.

    Health Insurance Offered by Bajaj Allianz General Insurance:

    The various health insurance policies offered by Bajaj Allianz General Insurance to the general public are listed below:

    • Individual Health Guard Insurance
    • Health Guard Family Floater Health Insurance
    • Global Personal Guard
    • Critical Illness Plans
    • Health Extra Care Plus
    • Health Care Supreme
    • Hospital Cash
    • Silver Health
    • Star Package
    • Tax Gain
    • Health Ensure
    • Personal Accident
    • Critical Illness for Women
    • Premium Personal Guard

    Bajaj Allianz Health Insurance Toll Free Number:

    Bajaj Allianz has a professional and a highly trained customer care team whose sole aim is to ensure that any queries or complaints that are raised by a policyholder are addressed and cleared within the shortest time possible. A policyholder can contact customer care on Bajaj Allianz's toll-free number - 1800-209-5858 or the customer can send an email to customercare@bajajallianz.co.in.

    A customer can also approach the nearest branch of Bajaj Allianz General Insurance at any of the following address in major metros in India:

    State/City/District Address
    Assam, Jorhat Bajaj Allianz Life Insurance Company Limited, Mithila Pukhuri, Above IDBI Bank, District-Jorhat, Assam-785001
    Bihar, Jehanabad, Bajaj Allianz Life Insurance Company Limited, Near Siya Babu Petrol Pump, Patna Gaya Road, Jehanabad, Bihar-804408
    Haryana, Faridabad, Bajaj Allianz Life Insurance Company Limited, First Floor, SCF No.42, Sector - 19, Part - II, Huda Market, Faridabad, Haryana-121002
    Uttar Pradesh, Mainpuri, Bajaj Allianz Life Insurance Company Limited, Neelam Bhavan, Radha Raman Road, Mainpuri, Uttar Pradesh-205001
    Andhra Pradesh, Chittoor Bajaj Allianz Life Insurance Company Limited, D.No.20-1-91/J, Tirumala Bye Pass Road, Korlagunta, Revenue Ward No.20, Upstairs of Vallabha Hospital, Chittoor, Dist. Tirupati-517501
    Chandigarh Bajaj Allianz Life Insurance Company Limited, Sco-215-216-217 4th floor, Sector 34/A, Chandigarh, District-Chandigarh, Chandigarh-160022
    Chattisgarh, Raipur Bajaj Allianz Life Insurance Company Limited, 1st floor Kothari Park, Bastar Road, Dhamtari, District-Raipur, Chattisgarh-493773
    Delhi, New Delhi, Bajaj Allianz Life Insurance Company Limited, Jhandewalan Extension, Near Jhandewalan Metro Station, Near Yes Bank, New Delhi, Delhi - 110055
    Goa Bajaj Allianz Life Insurance Company Limited, 2nd Floor , Midas Touch Building, Opposite Sessions court, Old Market, Margao, District, South Goa, Goa-403602
    Gujarat, Rajkot, Bajaj Allianz Life Insurance Company Limited, Yogi Complex, 150ft. Road, Near Indira Circle, Rajkot, Gujarat
    Haryana, Gurgaon, Bajaj Allianz Life Insurance Company Limited, 3rd Floor, SCO-14, Urban Estate Sector - 14, Gurgaon, Haryana-122001
    Himachal Pradesh, Shimla, Bajaj Allianz Life Insurance Company Limited, 3rd floor, New Agarwal Bhavan, Opposite Gurudwara Sanjauli, Shimla, District, Shimla, Himachal Pradesh-171001
    Jammu & Kashmir, Srinagar, Bajaj Allianz Life Insurance Company Limited, 82, 2nd Floor, Lake city plaza, Gole Market, Karan nagar, Srinagar, District, Srinagar, Jammu & Kashmir-190006
    Jamshedpur, Bistupur, Bajaj Allianz Life Insurance Company Limited, BS Hemali Tower, H No.  N/117, SB Shop Area, Bistupur, Jamshedpur-831001
    Karnataka, Bangalore, Bajaj Allianz Life Insurance Company Limited, Golden Heights, 4th Floor, 59th 'C' Cross Road, 4th 'M' Block, Ward No. 22, Near Sri Rama Mandira, Rajajinagar, Bangalore District, Bangalore, Karnataka-560010
    Kerala, Ernakulam, Bajaj Allianz Life Insurance Company Limited, Kakkat Bldg , Opposite Fire Station, Alwaye, District, Ernakulam, Kerala-683101
    Mizoram, Aizawl Bajaj Allianz Life Insurance Company Limited, E 53, C Lalmuana Building, Ramhlun Road, Chanmari, Aizawl, Mizoram-796007
    Madhya Pradesh, Bhopal Bajaj Allianz Life Insurance Company Limited, Corporate Park, D.B. City Arera Hills, M.P. Nagar, Bhopal, Madhya Pradesh-462011
    Maharashtra, Mumbai-City, Bajaj Allianz Life Insurance Company Limited, Rustomjee Aspire Building, 4th Floor B Wing Right To Stairs, Off Eastern Highway Near Hyundai Showroom, Sion East, Mumbai, District-Mumbai-City, Maharashtra-400080
    Odisha, Junagarh Bajaj Allianz Life Insurance Company Limited, Above Central Bank, Opposite Suraj Funworld College Road, Junagarh-362001
    Orissa, Balasore, Bajaj Allianz Life Insurance Company Limited, Subhra plaza Above UTI Bank, OT Road, Balasore, District, Balasore, Orissa-756001
    Punjab, Amritsar, Bajaj Allianz Life Insurance Company Limited, 3rd floor, Balaji Chambers, SCO-3, Distt Shopping complex, Ranjit Avenue, Amritsar, Amritsar, Punjab-143001
    Rajasthan, Jodhpur Bajaj Allianz Life Insurance Company Limited, Kalpataru Shopping Center, Residency Road, Jodhpur, Rajasthan - 342003
    Sikkim, East Sikkim, Bajaj Allianz Life Insurance Company Limited, 2nd Floor, Sarda building, Convoy ground Tadong, Gangtok, District, East Sikkim, Sikkim-737102
    Tamil Nadu, Chennai, Bajaj Allianz Life Insurance Company Limited, B Wing, 4th Floor, Old No. 276 & 277 New No. 497 & 498, Poonamalle High Road, Chennai District, Chennai, Tamil Nadu-600106
    Andhra Pradesh, Hyderabad Bajaj Allianz Life Insurance Company Limited, 3rd floor Aphb Commercial Complex, N H-9 Kukatpally, Hyderabad, District, Hyderabad Urban, Andhra Pradesh-500072
    Tripura, North Tripura Bajaj Allianz Life Insurance Company Limited, D.N.V. Road, Nayapara, Dharmanagar, North Tripura, District-North Tripura, Tripura-799250
    Uttar Pradesh, Agra Bajaj Allianz Life Insurance Company Limited, Padamdeep Tower, Second Floor, Sanjay place, Agra-282002
    Uttarakhand, Pithoragarh, Bajaj Allianz Life Insurance Company Limited, Ground Floor, Takana Road, Pithoragarh, Uttarakhand-262501
    West Bengal, Kolkata Bajaj Allianz Life Insurance Company Limited, 6th Floor, Mani Square, 164 Manicktala Main Road, Premises No 41, Canal Circle Road, Mani Square Premises, Kolkata, District Kolkata, Kolkata, West Bengal-700054

    If the customer is not satisfied with the response given by the customer support team, the customer or policyholder can write to the Grievance Redressal Officer at ggro@bajajallianz.co.in.

    If the customer or policyholder is still not satisfied with the solutions provided by the channels above, they can contact the Head of customer services at head.customerservices@bajajallianz.co.in.

    A customer can even SMS "SUPPORT" to 9225850101 and the customer support team will contact the customer.

    This Insurance Company has not partnered with BankBazaar.com. For more details, please visit its website/branch office. The trademarks, logos and other subject matters of intellectual property belong to their respective owners.

    Bajaj Allianz General Insurance Customer Care Reviews

  • Page 1 of 16 1 2 3 4 5
    • Bajaj Allianz Health Insurance
      "Average"
      0.5 3.0/5 "Satisfactory"
      I have paid between 8 to 9k and purchased the health insurance for a year. I got the documents on time. The customer service is not so much good. The medical coverage is 10L. I used to pay installment at every month as 850 rupees. Online option is easy to do the payment.
      Was this review helpful? 1
      , pune
      Reviewed on Oct 24, 2018
    • Bajaj Allianz Health Insurance
      "Good policy"
      0.5 4.0/5 "Great!"
      I took health insurance from Bajaj Allianz Am satisfied with the premium amount which am making the payment , i don't have claim experience . But this policy hold benefits of cashless hospitalization and network of hospital with coverage of Rs 3 lakhs Their customer explained the policy very well.
      Was this review helpful? 1
      , mumbai
      Reviewed on Oct 15, 2018
    • Bajaj Allianz Health Insurance
      "Average Policy"
      0.5 3.0/5 "Satisfactory"
      I hold a health insurance policy with Bajaj Allianz from last 1 year, i am not aware of the premium amount as my company pays it. I have not claimed anything so far with this insurance and the coverage amount of Rs 70000 is very less for family coverage.
      Was this review helpful? 0
      , ghaziabad
      Reviewed on Oct 11, 2018
    • Bajaj Allianz Health Insurance
      "Excellent Service"
      0.5 4.0/5 "Great!"
      I had taken this Health Insurance policy almost three years back and i had been paying the premium annually and the premium amount has been around 500. I had been making the premiums online and it has been easy in making the payments. Their customer support also had been good as well where they had been helpful at times.
      Was this review helpful? 0
      , new delhi
      Reviewed on Oct 09, 2018
    • Bajaj Allianz Health Insurance
      "CONVENIENT"
      0.5 5.0/5 "Blown Away!"
      I had a claim experience with the BAJAJ ALLIANZ GENERAL INSURANCE. I have used this insurance is for 7 years which is cashless. It gives the coverage for my entire family. I had a claim for 1.5 lakhs and the medical coverage is for 3lakhs.
      Was this review helpful? 0
      , new delhi
      Reviewed on Oct 08, 2018
    • Bajaj Allianz Health Insurance
      "Best Policy"
      0.5 5.0/5 "Blown Away!"
      From Baja allianz health insurance i have taken health insurance , am satisfied with the premium amount which am making . I am getting benefits of Cashless hospitalization and pre disease cover . Even they listed the network of hospitals . Their customer representative explained the policy . Overall am satisfied with this policy.
      Was this review helpful? 0
      , pune
      Reviewed on Oct 06, 2018
    • Bajaj Allianz Health Insurance
      "Excellent Service"
      0.5 5.0/5 "Blown Away!"
      I had taken this Health Insurance Policy almost two years back and it is going well so far. There has not been any claims made so far but there has been many hospitals covered in my locality. They also had been having the cashless treatment. I had been paying the premiums annually and the premium amount has not been too high.
      Was this review helpful? 1
      , new delhi
      Reviewed on Oct 06, 2018
    • Bajaj Allianz Health Insurance
      "Worst service"
      0.5 0.5/5 "Unacceptable"
      Paid amount of Rs. 10461 for Transaction Reference No 5583542 has been received by Bajaj Allianz on August 8th. Still insurance not confirmed. Not happy with the policy. Check in your database so many tickets raised but no use. Whats this bad. worst service. Don't know the other words to say it's worst worst. Suggesting that don't take Bajaj Health policy.
      Was this review helpful? 2
      , visakhapatnam
      Reviewed on Sep 28, 2018
    • Bajaj Allianz Health Insurance
      "Good Service"
      0.5 5.0/5 "Blown Away!"
      I've a Family Floater Health insurance policy from the Bajaj Allianz. I am paying a premium of 16000 per year. It covers the entire family and so far there hasn't been any issues with their services.
      Was this review helpful? 0
      , thane
      Reviewed on Sep 26, 2018
    • Bajaj Allianz Health Insurance
      "Good Policy"
      0.5 4.0/5 "Great!"
      I have a company provided health insurance policy with Bajaj Allianz from last 4 months. It is a family policy where the coverage value is up to Rs 5 lacs for this insurance. I have not claimed anything so far from this health insurance policy.
      Was this review helpful? 0
      , hyderabad
      Reviewed on Sep 05, 2018
    • Bajaj Allianz Health Insurance
      "Good Policy"
      0.5 3.0/5 "Satisfactory"
      I have a health insurance policy with Bajaj Allianz from last 3-4 years, i am not aware of the premium amount as my company pays it. I am not aware of the coverage value of this insurance policy. I have not claimed anything so far from this insurance policy.
      Was this review helpful? 0
      , pune
      Reviewed on Aug 30, 2018
    • Bajaj Allianz Health Insurance
      "Good Policy"
      0.5 4.0/5 "Great!"
      I have my health insured with Bajaj Allianz from last 1 year, i am happy with the coverage value of this insurance policy. I have not claimed anything so far from this insurance policy. I pay a premium of Rs 4000 and the coverage value of this insurance policy is 3 lakhs.
      Was this review helpful? 0
      , chennai
      Reviewed on Aug 17, 2018
    • Bajaj Allianz Health Insurance
      "Good Policy"
      0.5 4.0/5 "Great!"
      I have a health insurance policy with Bajaj Allianz from last 1 year, i am happy with the coverage value of this insurance policy. I have not claimed anything so far from this insurance policy. I pay a premium of Rs 7000 has to be paid for this insurance and it is covered up to Rs 4 lakhs.
      Was this review helpful? 0
      , kolkata
      Reviewed on Aug 09, 2018
    • Bajaj Allianz Health Insurance
      "Best policy"
      0.5 5.0/5 "Blown Away!"
      I have my health insured with Bajaj Allianz from last 2 years, i am happy with the coverage value of this insurance policy. They cover up to Rs 5 lakhs for this insurance. My claim experience was good and they covered 40% of the billed amount and it was a cashless treatment.
      Was this review helpful? 1
      , pune
      Reviewed on Aug 09, 2018
    • Bajaj Allianz Health Insurance
      "Best policy"
      0.5 5.0/5 "Blown Away!"
      I have my health insured with Bajaj Allianz from last 3 years, i am happy with the coverage value of this insurance policy. I have not claimed anything so far from this insurance policy. Premium is paid by the company which i work for and the coverage value is Rs 2 lakhs.
      Was this review helpful? 1
      , coimbatore
      Reviewed on Jul 23, 2018
    • Bajaj Allianz Health Insurance
      "Useful Service"
      0.5 4.0/5 "Great!"
      I've an employer provided insurance policy with the Bajaj Allainz. The company is paying the premium, I do have a claim experience with the policy where I claimed 100% amount needed for the treatment. It was a cashless treatment and the whole process was smooth and hassle free.
      Was this review helpful? 0
      , new delhi
      Reviewed on Jul 16, 2018
    • Bajaj Allianz Health Insurance
      "Good Service"
      0.5 5.0/5 "Blown Away!"
      I've a health insurance policy with the Bajaj Allianz. Their service is very good. I have raised almost three claims and the processed those claims with out any delays. Everything was smooth and hassle free. I am really impressed with their services.
      Was this review helpful? 0
      , bangalore
      Reviewed on Jul 11, 2018
    • Bajaj Allianz Health Insurance
      "Good Service"
      0.5 4.0/5 "Great!"
      I've been using the Health insurance policy from Bajaj Allianz for a while now. The Experience is good, don't have any claim experience. I pay a premium of 8000 Per year. I never had any claim experience with the policy so far. When considering the features it is a good policy to have.
      Was this review helpful? 0
      , bangalore
      Reviewed on Jul 10, 2018
    • Bajaj Allianz Health Insurance
      "Good Policy"
      0.5 4.0/5 "Great!"
      I have my health insured with Bajaj Allianz from last 3 years and it is a good policy to use. I paid an one time payment for Rs 6000 for this insurance policy. I have not claimed anything so far from this insurance policy and i have a coverage value of Rs 1 lakh for this insurance.
      Was this review helpful? 0
      , ratlam
      Reviewed on Jul 06, 2018
    • Bajaj Allianz Health Insurance
      "Good Service"
      0.5 4.0/5 "Great!"
      I've a health insurance policy with the Bajaj Allianz Insurance company. I pay a premium of 11000 per year for the entire family for four members. I started paying 8000, the premium was increased as per age. I Do not have any claim experience . I'll have to wait and see how they respond to my requirements in future.
      Was this review helpful? 0
      , bangalore
      Reviewed on Jun 26, 2018
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