• Apollo Munich Health Insurance Customer Care

     4.0 / 5.0   by 281 users
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    Cashless Treatment

    Customer Service

    Medical Coverage

    Claim Experience

    Munich Health and Apollo Hospitals Group have joined hands to bring world class healthcare in India. Apollo Munich has now risen to one of the best and well-known health insurance providers, providing quality healthcare plans for people of all age groups.

    Policies under Apollo Munich:

    Apollo Munich has a number of schemes available under their umbrella, their policies are primarily divided into three; Individual, Family and Senior

    1. Individual:
    2. The different plans under this category cover only the policyholder.

      • Optima Cash
      • Easy Health
      • Optima Restore
      • Dengue Care Plan
      • Day2Day Care
      • Maxima
      • Optima Super
      • Optima Plus
      • Energy
      • Optima Vital
    3. Family:
    4. The different plans under this category covers the policyholder and his or her family members.

      • Optima Restore
      • Day2Day Care Silver
      • Easy Health
      • Optima Super
    5. Senior Citizen:
    6. The plan under this category is exclusively for senior citizens.

      • Optima Senior

    Apollo Munich Office Addresses:

    Registered Office:

    Apollo Hospitals Complex,

    Jubilee Hills, Hyderabad,

    Telangana

    Corporate Office:

    Apollo Munich Health Insurance Co. Ltd.,

    1st Floor, SCF-19, Sector-14,

    Gurgaon-122001, Haryana

    Central Processing Center:

    Apollo Munich Health Insurance Co. Ltd.,

    iLABS Centre, 2nd & 3rd Floor, Plot No 404 - 405,

    Udyog Vihar, Phase – III,

    Gurgaon-122016, Haryana

    Apollo Munich Customer Care Service:

    Apollo Munich provides a very efficient customer care service, whom you can get in touch with via mail or phone, to resolve your queries or complaints.

    Email:

    customerservice@apollomunichinsurance.com

    Phone and Fax:

    Phone: +91-124-4584333

    Fax: +91-124-4584111

    Toll Free Numbers:

    Sales Toll Free: 1800-103-0555

    Support Toll Free: 1800-102-0333

    Apollo Munich SMS Helpline:

    Apollo Munich customer care service also offers their assistance via SMS. Just follow the below to avail their resourceful SMS Helpline that provides the required information instantly.

    OPTIMA CASH : For information on Optima Cash

                    SMS Cash to 56767333

    MAXIMA : For information on Maxima

                 SMS MAXIMA to 56767333

    REG : For registration of your mobile number

    SMS REG to 56767333

    STUS : For a status update on Proposal Form

             SMS STUS (n digit proposal Form Number) to 56767333

    PPC : For a status update on Pre-Policy Check-up

         SMS PPC A (n digit proposal Form Number) to 56767333

    PP : For a status update on Premium Paid

       SMS PP (n digit proposal Form Number) to 56767333

    CRD : For a status update on Card

          SMS CRD (n digit proposal Form Number) to 56767333

    TPA : For information TPA

          SMS TPA (n digit proposal Form Number) to 56767333

    RND : For information on Renewal date of policy

           SMS RND (n digit proposal Form Number) to 56767333

    GRV : To register Grievance

           SMS GRV (n digit proposal Form Number) to 56767333

    HEALTH : For information on Health

    SMS HEALTH to 56767333

    EASYHEALTH : For information on Easy Health

    SMS EASYHEALTH to 56767333

    Apollo Munich Health Insurance Customer Care Reviews

  • Page 1 of 15 1 2 3 4 5
    • Apollo Munich Health Insurance
      "Good Policy"
      0.5 4.0/5 "Great!"
      I have a company provided health insurance with Apollo Munich from last 6 years, i have not claimed anything so far with this insurance policy. I am not aware of the premium amount as my company pays it. I have a coverage value of Rs 3 lakhs for this insurance.
      Was this review helpful? 0
      , chennai
      Reviewed on Apr 26, 2018
    • Apollo Munich Health Insurance
      "best experience"
      0.5 3.0/5 "Satisfactory"
      I had taken a Health insurance policy from the top most private sector insurance company APOLLO MUNICH. Most of all benefits are covered under one policy, so no need to top up my insurance plan. I had received my health card and my policy document by mail. They have a good network with a best corporate hospitals.
      Was this review helpful? 0
      , bangalore
      Reviewed on Apr 20, 2018
    • Apollo Munich Health Insurance
      "extra ordinary experience"
      0.5 5.0/5 "Blown Away!"
      I had taken a health insurance policy from the top most private sector insurance company APOLLO MUNICH. They couriered my health card to my registered communication address. They have a good network with corporate hospitals. I had a good positive claim experience and i claimed nearly 95% of billed amount.extra ordinary experience
      Was this review helpful? 0
      , coimbatore
      Reviewed on Apr 18, 2018
    • Apollo Munich Health Insurance
      "Good Policy"
      0.5 4.0/5 "Great!"
      I hold a health insurance with Apollo Munich from last 3 years and it is one of the good health insurance. This insurance has to be renewed every year and i pay a premium of Rs 15000 for this insurance. I do not have claim experience so far with this insurance and i have a coverage of Rs 5 lakhs for this insurance.
      Was this review helpful? 0
      , mumbai
      Reviewed on Mar 31, 2018
    • Apollo Munich Health Insurance
      "Need transparency"
      0.5 1.0/5 "Really Bad"
      The service is not up to the mark from the APOLLO MUNICH health insurance company. I have got the health insurance policy from APOLLO MUNICH around 9 months ago. I had a surgery last month but I couldn't claim the medical claim amount . The transparency is not seen in the process. T
      Was this review helpful? 0
      , hyderabad
      Reviewed on Mar 28, 2018
    • Apollo Munich Health Insurance
      "Good Policy"
      0.5 4.0/5 "Great!"
      I have a health insurance policy with Apollo Munich from last 15 years and it is a good insurance policy to use. This policy has to be renewed every year and i pay a premium of Rs 25000 for this insurance. I do not have claim experience so far with this insurance and the coverage amount in this insurance is Rs 4 lakhs.
      Was this review helpful? 0
      , kolkata
      Reviewed on Mar 22, 2018
    • Apollo Munich Health Insurance
      "Average service"
      0.5 3.0/5 "Satisfactory"
      The service is good with Apollo Munich Health Insurance service. They provided me with the benefits for the whole family. The offers are not as much as I expected. I also have not claimed any service from Apollo Munich Health Insurance service. It was an average service with Apollo Munich Health Insurance service.
      Was this review helpful? 0
      , bangalore
      Reviewed on Mar 20, 2018
    • Apollo Munich Health Insurance
      "Good policy"
      0.5 5.0/5 "Blown Away!"
      I have taken health insurance from APOLLO MUNICH with a premium of 13000. It covers my whole family. They provide coupons for health check up. They provide both cashless and reimbursement. Still there is no claim experience .
      Was this review helpful? 0
      , new delhi
      Reviewed on Mar 12, 2018
    • Apollo Munich Health Insurance
      "Excellent service"
      0.5 5.0/5 "Blown Away!"
      I have taken Health Insurance with Apollo Munich.The premium amount is 6500 paid per annum by cheque.I don't have claim experience with them.The policy coverage amount is five lakhs.The policy is taken five months ago.They cover 100% cash less treatment.
      Was this review helpful? 0
      , chennai
      Reviewed on Mar 10, 2018
    • Apollo Munich Health Insurance
      "Good"
      0.5 5.0/5 "Blown Away!"
      My health insurance was taken in Apollo Munich. The services are very good. It was taken 7 years back. The policy covers for the entire family and the plan is 4L. There is no claim experience for the last years. They covers all the major and minor diseases. I am paying yearly 10K as a premium.
      Was this review helpful? 0
      , secunderabad
      Reviewed on Mar 09, 2018
    • Apollo Munich Health Insurance
      "Good service"
      0.5 4.0/5 "Great!"
      I have taken a Health insurance with Apollo Munich. I am holding the policy for last six months. I have no claim experience with them but they provide 100% coverage for cashless treatment.I pay a premium amount of 3000 quarterly.The policy coverage amount is five lakhs.
      Was this review helpful? 0
      , bangalore
      Reviewed on Mar 06, 2018
    • Apollo Munich Health Insurance
      "Best health policy"
      0.5 5.0/5 "Blown Away!"
      I had applied and got a Health insurance policy from the Top most insurance company APOLLO MUNICH. I recently renewed my health policy Rs. 6,000/-. I feel my premium amount is very affordable. Its a group policy for my family. Most of all benefits are covered under one policy. I didn't have any claim experience so I am unable to comment on it.
      Was this review helpful? 0
      , hyderabad
      Reviewed on Mar 06, 2018
    • Apollo Munich Health Insurance
      "Better"
      0.5 5.0/5 "Blown Away!"
      I am having the health insurance policy with the Apollo munich insurance company. I would like to say that the coverage value is around 5 lakh Rupees for the full family. Response is fine one with the Apollo munich.
      Was this review helpful? 0
      , hyderabad
      Reviewed on Feb 24, 2018
    • Apollo Munich Health Insurance
      "Excellent"
      0.5 5.0/5 "Blown Away!"
      I took a health insurance from Apollo Munich through an advisor. Its been 3 years. The cash facilities are really good. The customer service was pretty good. I haven't gone for claim. The medical coverage was 5L. I used to pay around 13,000 rupees yearly.
      Was this review helpful? 0
      , mumbai
      Reviewed on Feb 12, 2018
    • Apollo Munich Health Insurance
      "Best insurance policy"
      0.5 5.0/5 "Blown Away!"
      I have taken this policy last three years ago.The premium amount is 10600 paid through Kotak bank credit card.This policy was taken 30 days ago.I have no claim experience till date.This policy is covered including the family members is three lakhs.
      Was this review helpful? 0
      , jaipur
      Reviewed on Feb 10, 2018
    • Apollo Munich Health Insurance
      "Good policy to use"
      0.5 5.0/5 "Blown Away!"
      The health insurance policy is good to use with the APOLLO MUNICH company. I have this health insurance policy with the APOLLO MUNICH for past 4 years. The customer support service is good with the APOLLO MUNICH and they give response to the customers. This policy covers only one member which is myself . This medical coverage amount is available up to 1 lakh. I am satisfied having the APOLLO MUNICH health insurance policy.
      Was this review helpful? 0
      , gurgaon
      Reviewed on Feb 07, 2018
    • Apollo Munich Health Insurance
      "Average policy "
      0.5 4.0/5 "Great!"
      Around 4 years ago , I have got the health insurance policy from Apollo Munich . the customer support is average with the Apollo Munich. This policy covers only 1member which is myself and this policy has the claim amount of Rs,1,00,000 in it.
      Was this review helpful? 0
      , vijayawada
      Reviewed on Feb 05, 2018
    • Apollo Munich Health Insurance
      "Health Security"
      0.5 5.0/5 "Blown Away!"
      Its a good product I got my Apollo Munich, the agent suggested best health policy. I have paid the premium around Rs.7000 for Life restore plan. I have taken the sum assured Rs. 5 lakhs its covers only for me. They are providing cash less facilities, financial security for unforeseen events. After one year they are providing 50% of medical benefits.
      Was this review helpful? 0
      , mumbai
      Reviewed on Jan 29, 2018
    • Apollo Munich Health Insurance
      "Excellent"
      0.5 5.0/5 "Blown Away!"
      I have taken a health insurance with APOLLO MUNICH. I have been paying a premium of rs 8000 per year. Till now I have not taken any service with health insurance. But have come across that there services are really great. Overall a good service.
      Was this review helpful? 0
      , bangalore
      Reviewed on Jan 25, 2018
    • Apollo Munich Health Insurance
      "Good Coverage"
      0.5 5.0/5 "Blown Away!"
      I have been using this Health Insurance for the 4th consecutive year now. I haven't had any claim experience until now with them. I have been paying a premium of Rs.17000 yearly for a coverage of Rs.15 Lakhs for me and my family. If I have no-claim experience for a year, they would increase the coverage for the next year.
      Was this review helpful? 0
      , new delhi
      Reviewed on Jan 24, 2018
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