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  • Apollo Munich Health Insurance Customer Care

     4.0 / 5.0   by 309 users
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    Cashless Treatment

    Customer Service

    Medical Coverage

    Claim Experience

    Munich Health and Apollo Hospitals Group have joined hands to bring world class healthcare in India. Apollo Munich has now risen to one of the best and well-known health insurance providers, providing quality healthcare plans for people of all age groups.

    Policies under Apollo Munich:

    Apollo Munich has a number of schemes available under their umbrella, their policies are primarily divided into three; Individual, Family and Senior

    1. Individual:
    2. The different plans under this category cover only the policyholder.

      • Optima Cash
      • Easy Health
      • Optima Restore
      • Dengue Care Plan
      • Day2Day Care
      • Maxima
      • Optima Super
      • Optima Plus
      • Energy
      • Optima Vital
    3. Family:
    4. The different plans under this category covers the policyholder and his or her family members.

      • Optima Restore
      • Day2Day Care Silver
      • Easy Health
      • Optima Super
    5. Senior Citizen:
    6. The plan under this category is exclusively for senior citizens.

      • Optima Senior

    Apollo Munich Office Addresses:

    Registered Office:

    Apollo Hospitals Complex,

    Jubilee Hills, Hyderabad,

    Telangana

    Corporate Office:

    Apollo Munich Health Insurance Co. Ltd.,

    1st Floor, SCF-19, Sector-14,

    Gurgaon-122001, Haryana

    Central Processing Center:

    Apollo Munich Health Insurance Co. Ltd.,

    iLABS Centre, 2nd & 3rd Floor, Plot No 404 - 405,

    Udyog Vihar, Phase – III,

    Gurgaon-122016, Haryana

    Apollo Munich Customer Care Service:

    Apollo Munich provides a very efficient customer care service, whom you can get in touch with via mail or phone, to resolve your queries or complaints.

    Email:

    customerservice@apollomunichinsurance.com

    Phone and Fax:

    Phone: +91-124-4584333

    Fax: +91-124-4584111

    Toll Free Numbers:

    Sales Toll Free: 1800-103-0555

    Support Toll Free: 1800-102-0333

    Apollo Munich SMS Helpline:

    Apollo Munich customer care service also offers their assistance via SMS. Just follow the below to avail their resourceful SMS Helpline that provides the required information instantly.

    OPTIMA CASH : For information on Optima Cash

                    SMS Cash to 56767333

    MAXIMA : For information on Maxima

                 SMS MAXIMA to 56767333

    REG : For registration of your mobile number

    SMS REG to 56767333

    STUS : For a status update on Proposal Form

             SMS STUS (n digit proposal Form Number) to 56767333

    PPC : For a status update on Pre-Policy Check-up

         SMS PPC A (n digit proposal Form Number) to 56767333

    PP : For a status update on Premium Paid

       SMS PP (n digit proposal Form Number) to 56767333

    CRD : For a status update on Card

          SMS CRD (n digit proposal Form Number) to 56767333

    TPA : For information TPA

          SMS TPA (n digit proposal Form Number) to 56767333

    RND : For information on Renewal date of policy

           SMS RND (n digit proposal Form Number) to 56767333

    GRV : To register Grievance

           SMS GRV (n digit proposal Form Number) to 56767333

    HEALTH : For information on Health

    SMS HEALTH to 56767333

    EASYHEALTH : For information on Easy Health

    SMS EASYHEALTH to 56767333

    Apollo Munich Health Insurance Customer Care Reviews

  • Page 1 of 16 1 2 3 4 5
    • Apollo Munich Health Insurance
      "Very Good services"
      0.5 5.0/5 "Blown Away!"
      I have been renewing the health insurance policy with Apollo Munich for last 5 years. I pay the premium amount of Rs. 11000 and my entire family has been covered in this policy. They are providing the coverage value of Rs. 3 lakhs. When i met an accident, they have given me a claim amount of Rs. 1.45 lakhs. I have availed the cashless treatment for claim. Very Good hospitals are covered in this policy
      Was this review helpful? 0
      , mumbai
      Reviewed on Nov 01, 2018
    • Apollo Munich Health Insurance
      "Excellent service"
      0.5 5.0/5 "Blown Away!"
      I have been using the Health Insurance policy from the Apollo Munich. I pay a premium of 22000 per year. Full family cover . It offers an annual coverage for 5 lacs for the entire family. Overall I never had any issues with their services so far.
      Was this review helpful? 2
      , new delhi
      Reviewed on Oct 30, 2018
    • Apollo Munich Health Insurance
      "Best policy"
      0.5 4.0/5 "Great!"
      My health is insured with Apollo Munich from last 1 year and it is a best policy to use. There was no claim experience so far with this insurance policy. A premium of Rs 16000 has to be paid for this insurance and the coverage value is Rs 10 lakhs...
      Was this review helpful? 1
      , hyderabad
      Reviewed on Oct 19, 2018
    • Apollo Munich Health Insurance
      "Good service"
      0.5 4.0/5 "Great!"
      I have taken my health insurance from apollo munich . it had been just 2-3 months only i have been applied this insurance. i am satisfied with the premium which they charge me . they mail me all benefits and use to update me on mail.even customer support team is very good.
      Was this review helpful? 2
      , kolkata
      Reviewed on Oct 15, 2018
    • Apollo Munich Health Insurance
      "Good policy"
      0.5 4.0/5 "Great!"
      I have taken health insurance from Apollo munich . Am satisfied with the premium amount which am making the payment . This policy covers cashless hospitalization . They have given the network list of hospital . Overall am satisfied with the policy.
      Was this review helpful? 1
      , surat
      Reviewed on Oct 02, 2018
    • Apollo Munich Health Insurance
      "Satisfactory"
      0.5 4.0/5 "Great!"
      I have a corporate health insurance policy with Apollo Munich. There is a coverage of three lakhs for the entire family. There are cashless facilities and also OPD facilities too. For the cashless option I need to use the medical card at any listed hospital and if I get hospitalized in a non listed hospital I need to pay the bill upfront and I would get 90% of the bill. Like wise for the OPD option where I can get all my medical bills like scans or other tests reimbursed, the process is done in 15 days and I would get 50%.
      Was this review helpful? 2
      , hyderabad
      Reviewed on Sep 22, 2018
    • Apollo Munich Health Insurance
      "Good Policy"
      0.5 4.0/5 "Great!"
      I have a health insurance policy with Apollo Munich from last 7-8 years, i have no claim experience so far with this insurance policy. I pay a premium of Rs 12000 for this insurance policy and the coverage value is Rs 5 lacs for this policy.
      Was this review helpful? 0
      , pune
      Reviewed on Sep 12, 2018
    • Apollo Munich Health Insurance
      "Good Policy"
      0.5 4.0/5 "Great!"
      I have a health insurance policy with Apollo Munich from last 3 months, i am happy with the coverage value of this insurance. I am not aware of the premium amount as my company pays it. The coverage value is Rs 10 lacs for accidental policy and Rs 10 lacs for death policy.
      Was this review helpful? 0
      , pune
      Reviewed on Sep 08, 2018
    • Apollo Munich Health Insurance
      "Average Policy"
      0.5 3.5/5 "Pretty good"
      I have a health insurance policy with Apollo Munich from last 1 year, i am happy with the coverage value of this insurance policy. A premium of Rs 7000 has to be paid for this insurance policy and it covers only individual. The coverage value for this insurance is Rs 2 lacs.
      Was this review helpful? 0
      , chennai
      Reviewed on Sep 05, 2018
    • Apollo Munich Health Insurance
      "Normal Service"
      0.5 3.0/5 "Satisfactory"
      I have a health insurance policy with the Appollo Munich, I make the premium payments online. So far there hasn't been any claim experience with the policy. I'll have to wait and see how the respond to my claim request If I'll have any in future.
      Was this review helpful? 0
      , guntur
      Reviewed on Aug 31, 2018
    • Apollo Munich Health Insurance
      "Good Policy"
      0.5 4.0/5 "Great!"
      I have my health insured with Apollo Munich from last 2 years and it is a good policy. I have not claimed anything so far from this insurance policy. Premium amount was nominal when compared to other policies. I have a coverage value of more than Rs 3 lacs for this policy.
      Was this review helpful? 1
      , bangalore
      Reviewed on Aug 29, 2018
    • Apollo Munich Health Insurance
      "Good Policy"
      0.5 4.0/5 "Great!"
      I have my health insurance policy with Apollo Munich from last 6 years, i am happy with the coverage value of this insurance policy. I have not claimed anything so far from this insurance policy. A premium of Rs 7500 has to be paid for this insurance policy.
      Was this review helpful? 2
      , chennai
      Reviewed on Aug 11, 2018
    • Apollo Munich Health Insurance
      "Very Good policy"
      0.5 5.0/5 "Blown Away!"
      They are very good in settlement and i have never had any claim experience so far. I can claim the money upto Rs. 4 lakhs. I have taken the policy for me and my family. The hospital list mentioned in the policy is good and the maximum hospitals covered by this policy. Cashless treatment is also available. Premium amount is paid by my company.
      Was this review helpful? 0
      , jaipur
      Reviewed on Aug 02, 2018
    • Apollo Munich Health Insurance
      "Don't take apollo munich policy and its not recommendable"
      0.5 1.0/5 "Really Bad"
      They have given worst service in Apollo munich. They are not giving properly reply on the mails and phone calls. They are not giving the perfect details. I have never experienced of any claim so far. They have given me a claim amount of Rs. 5 lakhs. I have taken this policy for me and my family. I used to pay the premium amount of Rs. 13000 in a year.
      Was this review helpful? 1
      , hyderabad
      Reviewed on Jul 27, 2018
    • Apollo Munich Health Insurance
      "Good Policy"
      0.5 4.0/5 "Great!"
      Got my health insurance from Apollo Munich insurance . It has the best plan with cashless treatment and pre disease coverage . It has medical coverage of one year of 3 lakhs . It has good premium amount with best policy coverage . I annually pay the payment through on-line banking
      Was this review helpful? 0
      , coimbatore
      Reviewed on Jul 25, 2018
    • Apollo Munich Health Insurance
      "Good Policy"
      0.5 4.0/5 "Great!"
      I have my health insured with Apollo Munich from more than 10 years and it is an individual policy. I am happy with the coverage value of this insurance policy. I have not claimed anything so far from this insurance policy and the policy is covered up to Rs 3-4 lakhs.
      Was this review helpful? 0
      , hyderabad
      Reviewed on Jul 13, 2018
    • Apollo Munich Health Insurance
      "Good Service"
      0.5 5.0/5 "Blown Away!"
      I've a health insurance policy from the Appollo Munich. I pay a premium of 1500 per year for a coverage of 3 lacs. This policy is only for me. On one occasion they given me 50% amount for a medical test. Overall it has been a good experience with their services.
      Was this review helpful? 0
      , bangalore
      Reviewed on Jul 02, 2018
    • Apollo Munich Health Insurance
      "Good policy"
      0.5 5.0/5 "Blown Away!"
      From APOLLO MUNIC i have a corporate health insurance and they provide a coverage for 10 lakhs. I have not done any claim with this policy. The provide treatment coverage for accident , critical illness. Its a cashless facility.
      Was this review helpful? 0
      , new delhi
      Reviewed on Jun 27, 2018
    • Apollo Munich Health Insurance
      "Good Service"
      0.5 4.0/5 "Great!"
      I've been using the Health Insurance policy from the Apollo Munich. I pay a premium of 22000 per year. Full family coverage . It offers an annual coverage of 5 lakhs for the entire family. Overall I never had any issues with their services so far.
      Was this review helpful? 0
      , chennai
      Reviewed on Jun 26, 2018
    • Apollo Munich Health Insurance
      "The Best"
      0.5 5.0/5 "Blown Away!"
      Since I'm working with health insurance. It is easy to claim in Apollo Munich. The best hospital list covered in this policy. The best health insurance company in PAN India. In my company, they are paying the insurance premium for me and my family.
      Was this review helpful? 0
      , hyderabad
      Reviewed on Jun 14, 2018
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