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Apollo Munich Health Insurance Customer Care

Apollo Munich offers a number of individual, family floater, and senior citizen health insurance covers. The insurer has a competent customer service team that can be reached via email, fax, SMS, or through the toll-free numbers.
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Cashless Treatment

Customer Service

Medical Coverage

Claim Experience

Munich Health and Apollo Hospitals Group have joined hands to bring world class healthcare in India. Apollo Munich has now risen to one of the best and well-known health insurance providers, providing quality healthcare plans for people of all age groups.

Policies under Apollo Munich:

Apollo Munich has a number of schemes available under their umbrella, their policies are primarily divided into three; Individual, Family and Senior

  1. Individual:

    2. The different plans under this category cover only the policyholder.

    • Optima Cash
    • Easy Health
    • Optima Restore
    • Dengue Care Plan
    • Day2Day Care
    • Maxima
    • Optima Super
    • Optima Plus
    • Energy
    • Optima Vital
  2. Family:

    3. The different plans under this category covers the policyholder and his or her family members.

    • Optima Restore
    • Day2Day Care Silver
    • Easy Health
    • Optima Super
  3. Senior Citizen:

    4. The plan under this category is exclusively for senior citizens.

    • Optima Senior
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Apollo Munich Office Addresses:

Registered Office:

Apollo Hospitals Complex,

Jubilee Hills, Hyderabad,

Telangana

Corporate Office:

Apollo Munich Health Insurance Co. Ltd.,

1st Floor, SCF-19, Sector-14,

Gurgaon-122001, Haryana

Central Processing Center:

Apollo Munich Health Insurance Co. Ltd.,

iLABS Centre, 2nd & 3rd Floor, Plot No 404 - 405,

Udyog Vihar, Phase – III,

Gurgaon-122016, Haryana

Apollo Munich Customer Care Service:

Apollo Munich provides a very efficient customer care service, whom you can get in touch with via mail or phone, to resolve your queries or complaints.

Email:

customerservice@apollomunichinsurance.com

Phone and Fax:

Phone: +91-124-4584333

Fax: +91-124-4584111

Toll Free Numbers:

Sales Toll Free: 1800-103-0555

Support Toll Free: 1800-102-0333

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Apollo Munich SMS Helpline:

Apollo Munich customer care service also offers their assistance via SMS. Just follow the below to avail their resourceful SMS Helpline that provides the required information instantly.

OPTIMA CASH : For information on Optima Cash

                SMS Cash to 56767333

MAXIMA : For information on Maxima

             SMS MAXIMA to 56767333

REG : For registration of your mobile number

SMS REG to 56767333

STUS : For a status update on Proposal Form

         SMS STUS (n digit proposal Form Number) to 56767333

PPC : For a status update on Pre-Policy Check-up

     SMS PPC A (n digit proposal Form Number) to 56767333

PP : For a status update on Premium Paid

   SMS PP (n digit proposal Form Number) to 56767333

CRD : For a status update on Card

      SMS CRD (n digit proposal Form Number) to 56767333

TPA : For information TPA

      SMS TPA (n digit proposal Form Number) to 56767333

RND : For information on Renewal date of policy

       SMS RND (n digit proposal Form Number) to 56767333

GRV : To register Grievance

       SMS GRV (n digit proposal Form Number) to 56767333

HEALTH : For information on Health

SMS HEALTH to 56767333

EASYHEALTH : For information on Easy Health

SMS EASYHEALTH to 56767333

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Popular Health Insurance Reads

Apollo Munich Health Insurance Customer Care Reviews

Write a Review
Page 1 of 17 1 2 3 4 5
  • Apollo Munich Health Insurance
    "Excellent Service"
    0.5 5.0/5 "Blown Away!"
    I had taken this insurance policy a while back and i had been paying the premium amount on an annual basis. The premium method has been convenient and the premium amount has not been high. There has been many hospitals covered in my locality and their customer support has also been helpful.
    Was this review helpful? 2
    , pune
    Reviewed on Jan 09, 2019
  • Apollo Munich Health Insurance
    "Good medical cover with Apollo"
    0.5 5.0/5 "Blown Away!"
    I got the medical cover of Rs. 3 lakhs its covers for my four persons, they got tie up with major hospital. I don't have any medical card but if I want to go for claim. There is a person who coordinate for Tata employee. They do have cash less treatment.
    Was this review helpful? 1
    , mumbai
    Reviewed on Jan 09, 2019
  • Apollo Munich Health Insurance
    "Yet to experience the policy"
    0.5 4.0/5 "Great!"
    I'm having a health insurance with Apollo Munich. I just bought the policy 2 years back. Because one of my friend was working with Apollo munich, hence i have purchased the policy. I pay the premium amount of Rs. 15000 for the coverage value of Rs. 5 lakhs. Me, my wife and child has been covered in this card. All the nearby hospitals has been covered. To renewing the policy is really easy.
    Was this review helpful? 0
    , new delhi
    Reviewed on Jan 07, 2019
  • Apollo Munich Health Insurance
    "Worst Policy"
    0.5 2.0/5 "Expected more"
    The pre-existing disease is not covered in this policy. They are asking the previous 5 years prescription. I have purchased a health insurance policy with Apollo Munich. OPD charges not included in this policy. I never claimed the policy. When my wife admitted in the hospital they have asked me 5 years prescription and i have been renewing the policy for last 5 years.
    Was this review helpful? 0
    , hyderabad
    Reviewed on Jan 07, 2019
  • Apollo Munich Health Insurance
    "Excellent service"
    0.5 5.0/5 "Blown Away!"
    I have a health insurance policy with Apollo Munich, this policy cover accident claim and there customer support team have explain me about this policy and the premium per year it nominal, it use to get auto debited from my account itself,, till now there service was good.
    Was this review helpful? 1
    , gurgaon
    Reviewed on Dec 26, 2018
  • Apollo Munich Health Insurance
    "Good service"
    0.5 4.0/5 "Great!"
    I have been using my health insurance with Appolo munish recently, they have charged me premium on annual basis and they have charged me premium nominal,and it use to get auto debited from my account and they have tie up with many hospital and they have given me list of that with location in excel,overall service is good.
    Was this review helpful? 0
    , bangalore
    Reviewed on Dec 16, 2018
  • Apollo Munich Health Insurance
    "Good one to go with"
    0.5 4.0/5 "Great!"
    My health insurance policy was taken from Apollo Munich. There has been gap in the documentations. The documentation process was quite hectic. I have submitted the documents twice. Total coverage of the policy is 5 years and the entire family has been covered by this policy. I pay the premium amount of Rs. 9000.
    Was this review helpful? 0
    , kolkata
    Reviewed on Dec 15, 2018
  • Apollo Munich Health Insurance
    "Its best insurance for the health"
    0.5 5.0/5 "Blown Away!"
    The claim is easy they approve everything I heard lots of customer using it, the customer support is good they gave me the policy document on time. They gave me Rs. 10 lakhs of medical cover, they have tie up with all the major hospitals like fortis, apollo. They have cash less treatment.
    Was this review helpful? 0
    , bangalore
    Reviewed on Dec 14, 2018
  • Apollo Munich Health Insurance
    "Good for health "
    0.5 5.0/5 "Blown Away!"
    I have medical policy for the coverage around Rs. 5 lakhs, they do have pre existing disease cover. The process generation is quick, they send the insurance card with the list of hospitals details. I am very fine with Apollo Munich health benefits.
    Was this review helpful? 0
    , hyderabad
    Reviewed on Dec 14, 2018
  • Apollo Munich Health Insurance
    "Best Policy"
    0.5 5.0/5 "Blown Away!"
    I have taken health insurance from Apollo munich . Am satisfied with the premium amount which am making the payment . This policy covers cashless hospitalization . They have given the network list of hospital . Overall am satisfied with the policy.
    Was this review helpful? 0
    , new delhi
    Reviewed on Dec 12, 2018
  • Apollo Munich Health Insurance
    "Best policy"
    0.5 5.0/5 "Blown Away!"
    I am having a health insurance policy with Apollo Munich from last 3 years, i am not aware of the premium amount as my company pays it. There was no claim experience so far with this insurance policy. This policy has a coverage value of Rs 5 lacs.
    Was this review helpful? 0
    , kolkata
    Reviewed on Dec 11, 2018
  • Apollo Munich Health Insurance
    "Good service"
    0.5 4.0/5 "Great!"
    I have taken my health insurance with Apollo Munich, there service is good, there agent had explain me about the policy which is covered in this insurance and they have tie up with many hospital and they have shared me there location , and the premium amount they have charged me up to 11,000, i use to pay through on line.
    Was this review helpful? 1
    , bhubaneshwar
    Reviewed on Dec 07, 2018
  • Apollo Munich Health Insurance
    "Stay healthy and Apollo munich gives lots of options. "
    0.5 5.0/5 "Blown Away!"
    I had a health insurance policy with Apollo Munich. This policy supports all my family members. For the approval, they have taken almost an hour. This is one of the best health insurance. The charges are bit higher than other health insurance policy. If i pay Rs. 3000 more, the services are much better. The customer care service is good and they understand all my concern and there is a good follow up also from them. They have huge tie up with many hospitals.
    Was this review helpful? 0
    , new delhi
    Reviewed on Dec 02, 2018
  • Apollo Munich Health Insurance
    "Excellent service"
    0.5 5.0/5 "Blown Away!"
    I have been using my health insurance with Appolo munish recently, they have charged me premium on annual basis and they have charged me premium nominal up to 6500, and it use to get auto debited from my account and they have tie up with many hospital and they have given me list of that with location in excel,overall service is good.
    Was this review helpful? 0
    , hyderabad
    Reviewed on Nov 26, 2018
  • Apollo Munich Health Insurance
    "Good Policy"
    0.5 4.0/5 "Great!"
    My spouse had account with Canara bank, they got tie up with Apollo Munich. Hence we got the medical cover around Rs. 5 lakhs, they have many hospitals in my location. In fact I got the medical card even the health insurance premium amount is reasonable.
    Was this review helpful? 1
    , new delhi
    Reviewed on Nov 26, 2018
  • Apollo Munich Health Insurance
    "Best medical policy with best customer service"
    0.5 5.0/5 "Blown Away!"
    I have taken a health insurance policy with Apollo Munich and it was recommended by Friend. I can get cashless facility in all over the city. They have chain of authorized hospitals. On every renewal they are providing additional 50% on the coverage. The customer service is excellent.
    Was this review helpful? 0
    , navi mumbai
    Reviewed on Nov 24, 2018
  • Apollo Munich Health Insurance
    "Excellent service"
    0.5 5.0/5 "Blown Away!"
    I have a health insurance policy with Apollo Munich, this policy cover accident claim and there customer support team have explain me about this policy and the premium i pay 25,000-30,000 per year it nominal, i pay through on line, till now there service was good.
    Was this review helpful? 0
    , noida
    Reviewed on Nov 16, 2018
  • Apollo Munich Health Insurance
    "Excellent"
    0.5 5.0/5 "Blown Away!"
    I had a health insurance for my family with Apollo Munich. My experience is good. Due to some reason, I was unable to pay the premium. The policy has been lapsed. I have paid 12K for a year. The payment mode is net banking. The policy coverage was 5L. It was covering almost all diseases, If I use even 5L at one time again they will provide 5L which was very good.
    Was this review helpful? 0
    , new delhi
    Reviewed on Nov 15, 2018
  • Apollo Munich Health Insurance
    "Very Good services"
    0.5 5.0/5 "Blown Away!"
    I have been renewing the health insurance policy with Apollo Munich for last 5 years. I pay the premium amount of Rs. 11000 and my entire family has been covered in this policy. They are providing the coverage value of Rs. 3 lakhs. When i met an accident, they have given me a claim amount of Rs. 1.45 lakhs. I have availed the cashless treatment for claim. Very Good hospitals are covered in this policy
    Was this review helpful? 2
    , mumbai
    Reviewed on Nov 01, 2018
  • Apollo Munich Health Insurance
    "Excellent service"
    0.5 5.0/5 "Blown Away!"
    I have been using the Health Insurance policy from the Apollo Munich. I pay a premium of 22000 per year. Full family cover . It offers an annual coverage for 5 lacs for the entire family. Overall I never had any issues with their services so far.
    Was this review helpful? 2
    , new delhi
    Reviewed on Oct 30, 2018
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