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  • Apollo Munich Health Insurance Customer Care

     4.0 / 5.0   by 294 users
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    Cashless Treatment

    Customer Service

    Medical Coverage

    Claim Experience

    Munich Health and Apollo Hospitals Group have joined hands to bring world class healthcare in India. Apollo Munich has now risen to one of the best and well-known health insurance providers, providing quality healthcare plans for people of all age groups.

    Policies under Apollo Munich:

    Apollo Munich has a number of schemes available under their umbrella, their policies are primarily divided into three; Individual, Family and Senior

    1. Individual:
    2. The different plans under this category cover only the policyholder.

      • Optima Cash
      • Easy Health
      • Optima Restore
      • Dengue Care Plan
      • Day2Day Care
      • Maxima
      • Optima Super
      • Optima Plus
      • Energy
      • Optima Vital
    3. Family:
    4. The different plans under this category covers the policyholder and his or her family members.

      • Optima Restore
      • Day2Day Care Silver
      • Easy Health
      • Optima Super
    5. Senior Citizen:
    6. The plan under this category is exclusively for senior citizens.

      • Optima Senior

    Apollo Munich Office Addresses:

    Registered Office:

    Apollo Hospitals Complex,

    Jubilee Hills, Hyderabad,

    Telangana

    Corporate Office:

    Apollo Munich Health Insurance Co. Ltd.,

    1st Floor, SCF-19, Sector-14,

    Gurgaon-122001, Haryana

    Central Processing Center:

    Apollo Munich Health Insurance Co. Ltd.,

    iLABS Centre, 2nd & 3rd Floor, Plot No 404 - 405,

    Udyog Vihar, Phase – III,

    Gurgaon-122016, Haryana

    Apollo Munich Customer Care Service:

    Apollo Munich provides a very efficient customer care service, whom you can get in touch with via mail or phone, to resolve your queries or complaints.

    Email:

    customerservice@apollomunichinsurance.com

    Phone and Fax:

    Phone: +91-124-4584333

    Fax: +91-124-4584111

    Toll Free Numbers:

    Sales Toll Free: 1800-103-0555

    Support Toll Free: 1800-102-0333

    Apollo Munich SMS Helpline:

    Apollo Munich customer care service also offers their assistance via SMS. Just follow the below to avail their resourceful SMS Helpline that provides the required information instantly.

    OPTIMA CASH : For information on Optima Cash

                    SMS Cash to 56767333

    MAXIMA : For information on Maxima

                 SMS MAXIMA to 56767333

    REG : For registration of your mobile number

    SMS REG to 56767333

    STUS : For a status update on Proposal Form

             SMS STUS (n digit proposal Form Number) to 56767333

    PPC : For a status update on Pre-Policy Check-up

         SMS PPC A (n digit proposal Form Number) to 56767333

    PP : For a status update on Premium Paid

       SMS PP (n digit proposal Form Number) to 56767333

    CRD : For a status update on Card

          SMS CRD (n digit proposal Form Number) to 56767333

    TPA : For information TPA

          SMS TPA (n digit proposal Form Number) to 56767333

    RND : For information on Renewal date of policy

           SMS RND (n digit proposal Form Number) to 56767333

    GRV : To register Grievance

           SMS GRV (n digit proposal Form Number) to 56767333

    HEALTH : For information on Health

    SMS HEALTH to 56767333

    EASYHEALTH : For information on Easy Health

    SMS EASYHEALTH to 56767333

    Apollo Munich Health Insurance Customer Care Reviews

  • Page 1 of 15 1 2 3 4 5
    • Apollo Munich Health Insurance
      "Good Policy"
      0.5 4.0/5 "Great!"
      I have my health insured with Apollo Munich from more than 10 years and it is an individual policy. I am happy with the coverage value of this insurance policy. I have not claimed anything so far from this insurance policy and the policy is covered up to Rs 3-4 lakhs.
      Was this review helpful? 0
      , hyderabad
      Reviewed on Jul 13, 2018
    • Apollo Munich Health Insurance
      "Good Service"
      0.5 5.0/5 "Blown Away!"
      I've a health insurance policy from the Appollo Munich. I pay a premium of 1500 per year for a coverage of 3 lacs. This policy is only for me. On one occasion they given me 50% amount for a medical test. Overall it has been a good experience with their services.
      Was this review helpful? 0
      , bangalore
      Reviewed on Jul 02, 2018
    • Apollo Munich Health Insurance
      "Good policy"
      0.5 5.0/5 "Blown Away!"
      From APOLLO MUNIC i have a corporate health insurance and they provide a coverage for 10 lakhs. I have not done any claim with this policy. The provide treatment coverage for accident , critical illness. Its a cashless facility.
      Was this review helpful? 0
      , new delhi
      Reviewed on Jun 27, 2018
    • Apollo Munich Health Insurance
      "Good Service"
      0.5 4.0/5 "Great!"
      I've been using the Health Insurance policy from the Apollo Munich. I pay a premium of 22000 per year. Full family coverage . It offers an annual coverage of 5 lakhs for the entire family. Overall I never had any issues with their services so far.
      Was this review helpful? 0
      , chennai
      Reviewed on Jun 26, 2018
    • Apollo Munich Health Insurance
      "The Best"
      0.5 5.0/5 "Blown Away!"
      Since I'm working with health insurance. It is easy to claim in Apollo Munich. The best hospital list covered in this policy. The best health insurance company in PAN India. In my company, they are paying the insurance premium for me and my family.
      Was this review helpful? 0
      , hyderabad
      Reviewed on Jun 14, 2018
    • Apollo Munich Health Insurance
      "Good Service"
      0.5 3.0/5 "Satisfactory"
      I've a health insurance policy with the Apollo Munich Insurance company. I pay a premium of 19000, I do not have any claim experience with the policy. Sometimes I make payments via cheque and sometimes online. Overall their services are good even though I never had any claim experience with them.
      Was this review helpful? 0
      , new delhi
      Reviewed on Jun 12, 2018
    • Apollo Munich Health Insurance
      "Good Policy"
      0.5 4.0/5 "Great!"
      I have my health insured with Apollo Munich from last 6 months, i am happy with the coverage value of this insurance policy and it is family policy. A premium of Rs 8000 has to be paid for this insurance. I have no claim experience and the coverage value of this insurance is 3 lakhs.
      Was this review helpful? 0
      , mumbai
      Reviewed on Jun 08, 2018
    • Apollo Munich Health Insurance
      "Excellent service"
      0.5 4.0/5 "Great!"
      I have got the health insurance policy around 15 years ago from the APOLLO MUNICH. I pay the premium amount of Rs,3736 every year to renew the policy. This policy covers only one member which is myself. The customer support service and the response is good with the Apollo Munich because they give intimations to renew the policy on time.
      Was this review helpful? 0
      , hyderabad
      Reviewed on Jun 04, 2018
    • Apollo Munich Health Insurance
      "Good Policy"
      0.5 4.0/5 "Great!"
      I have my health insured with Apollo Munich from last 4 years, i am not aware of the premium amount as my company pays it. I have a coverage value of Rs 5 lakhs and i am satisfied with it. My claim experience was good with this insurance as they covered 90% and it was a cashless treatment.
      Was this review helpful? 0
      , hyderabad
      Reviewed on May 20, 2018
    • Apollo Munich Health Insurance
      "Health insurance with APOLLO MUNICH"
      0.5 3.0/5 "Satisfactory"
      I hold a health insurance from APOLLO MUNICH. This was a corporate insurance having a policy coverage of 2 to 3 lakhs. This policy do have cover for me and my spouse.There is no claim experience for the policy. They provide reimbursement facility.
      Was this review helpful? 0
      , vellore
      Reviewed on May 14, 2018
    • Apollo Munich Health Insurance
      "Good Policy"
      0.5 4.0/5 "Great!"
      I have taken a family health insurance with Apollo Munich from last 3 years, i pay a premium of Rs 13000 which has to be paid every year for this insurance. I have a coverage value of Rs 5 lakhs and i am satisfied with it. I have not claimed anything so far from this insurance.
      Was this review helpful? 0
      , hyderabad
      Reviewed on May 07, 2018
    • Apollo Munich Health Insurance
      "Good policy to use"
      0.5 5.0/5 "Blown Away!"
      I have got the health insurance policy from the APOLLO MUNICH around 2 years ago, this is a corporate policy which is provided by my company. This policy covers 4 members in my family, which does not include my parents. This policy has a medical coverage up to Rs,4,00,000 in it. I would say it is a good policy to use.
      Was this review helpful? 0
      , new delhi
      Reviewed on May 02, 2018
    • Apollo Munich Health Insurance
      "Good Policy"
      0.5 4.0/5 "Great!"
      I have a company provided health insurance with Apollo Munich from last 6 years, i have not claimed anything so far with this insurance policy. I am not aware of the premium amount as my company pays it. I have a coverage value of Rs 3 lakhs for this insurance.
      Was this review helpful? 0
      , chennai
      Reviewed on Apr 26, 2018
    • Apollo Munich Health Insurance
      "best experience"
      0.5 3.0/5 "Satisfactory"
      I had taken a Health insurance policy from the top most private sector insurance company APOLLO MUNICH. Most of all benefits are covered under one policy, so no need to top up my insurance plan. I had received my health card and my policy document by mail. They have a good network with a best corporate hospitals.
      Was this review helpful? 0
      , bangalore
      Reviewed on Apr 20, 2018
    • Apollo Munich Health Insurance
      "extra ordinary experience"
      0.5 5.0/5 "Blown Away!"
      I had taken a health insurance policy from the top most private sector insurance company APOLLO MUNICH. They couriered my health card to my registered communication address. They have a good network with corporate hospitals. I had a good positive claim experience and i claimed nearly 95% of billed amount.extra ordinary experience
      Was this review helpful? 0
      , coimbatore
      Reviewed on Apr 18, 2018
    • Apollo Munich Health Insurance
      "Good Policy"
      0.5 4.0/5 "Great!"
      I hold a health insurance with Apollo Munich from last 3 years and it is one of the good health insurance. This insurance has to be renewed every year and i pay a premium of Rs 15000 for this insurance. I do not have claim experience so far with this insurance and i have a coverage of Rs 5 lakhs for this insurance.
      Was this review helpful? 0
      , mumbai
      Reviewed on Mar 31, 2018
    • Apollo Munich Health Insurance
      "Need transparency"
      0.5 1.0/5 "Really Bad"
      The service is not up to the mark from the APOLLO MUNICH health insurance company. I have got the health insurance policy from APOLLO MUNICH around 9 months ago. I had a surgery last month but I couldn't claim the medical claim amount . The transparency is not seen in the process. T
      Was this review helpful? 0
      , hyderabad
      Reviewed on Mar 28, 2018
    • Apollo Munich Health Insurance
      "Good Policy"
      0.5 4.0/5 "Great!"
      I have a health insurance policy with Apollo Munich from last 15 years and it is a good insurance policy to use. This policy has to be renewed every year and i pay a premium of Rs 25000 for this insurance. I do not have claim experience so far with this insurance and the coverage amount in this insurance is Rs 4 lakhs.
      Was this review helpful? 0
      , kolkata
      Reviewed on Mar 22, 2018
    • Apollo Munich Health Insurance
      "Average service"
      0.5 3.0/5 "Satisfactory"
      The service is good with Apollo Munich Health Insurance service. They provided me with the benefits for the whole family. The offers are not as much as I expected. I also have not claimed any service from Apollo Munich Health Insurance service. It was an average service with Apollo Munich Health Insurance service.
      Was this review helpful? 0
      , bangalore
      Reviewed on Mar 20, 2018
    • Apollo Munich Health Insurance
      "Good policy"
      0.5 5.0/5 "Blown Away!"
      I have taken health insurance from APOLLO MUNICH with a premium of 13000. It covers my whole family. They provide coupons for health check up. They provide both cashless and reimbursement. Still there is no claim experience .
      Was this review helpful? 0
      , new delhi
      Reviewed on Mar 12, 2018
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