Chola MS Car Insurance Claim Process

Documents required for Chola MS Car Insurance Claim Process

The list of documents that must be submitted at the time of a claim are mentioned below: 

1. Claim Form, which can be downloaded from the company's website
2. Repair Estimate
3. Registration Copy
4. Driving License Copy
5. FIR
6. A copy of policy
7. Repair Invoice

• Documents Required for Accidental Damage Claims
  • A copy of the policy
  • Copy of the Tax Receipt and Registration Book, along with originals for verification purposes
  • A copy of the driving license along with original of the same for verification. The driver's license should be of the individual driving the vehicle at the time of the incident.
  • In case of damage to third-party property or injury/ death of a third party, major damage claims, etc., a copy of the FIR or Panchanama is required.
  • Repair estimate from the workshop where the insured vehicle is going to be repaired.
  • The Repair vouchers or bills should also be submitted once the work is done.
  • A cancelled Cheque leaf for the purpose of NEFT transfer.
  • A signed discharge voucher with a confirmation of the final claim settlement amount.
• Documents Required for Claims Related to Theft of the Insured Vehicle
  • Original car insurance policy document
  • Original RC Book and tax payment receipt
  • Details of your previous insurance - insurance provider, policy number, insurance period, etc.
  • All the original keys to the vehicle along with warranty card and service booklet.
  • Form 28, Form 29 and Form 30 signed by the insured and Form 35 signed by the financer
  • FIR or Panchanama is required, along with final investigation report.
  • Letter of subrogation.
  • A copy of the letter to the RTO office marking the vehicle as "Non-Use" by intimating the theft.
  • NOC of the insurance provider if the claim has been settled in your favor.
  • Blank and undated "Vakalatnama"
  • A cancelled Cheque leaf for the purpose of NEFT transfer.
  • Once the final claim settlement is made, the insured should sign the attached discharge voucher.

GST Update: GST of 18% is applicable on car insurance effective from the 1st of July, 2017