• Bharti AXA Car Insurance Claim

     4.0 / 5.0   by 91 users
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    Policy Coverage

    Customer Service

    Claim Experience

    Cashless Garages

    Overview

    Bharti AXA Car Insurance offers easy and hassle-free claims process to all policy holders who have been involved in an accident or any incident involving the insured car which leads to damage, loss or injury/ death. The insurance provider offers cashless facility for the repair of the insured vehicle at over 2000 authorized garages.

    Bharti Axa Car Insurance Claim Process

    Cashless Claims Process

    In three simple steps you can avail a cashless claim from Bharti AXA. The steps are as follows:

    Intimate the claim

    If the insured vehicle is involved in an accident and you wish to avail cashless claim service, intimate the customer care service using the toll-free number 1800-103-2292. You can also email the customer care at claims@bharti-axagi.co.in for the same purpose. In this process, you have to provide adequate information such as the policy number, vehicle number or cover note number, Chassis number and engine number, the time and date of the damage or loss, the policy holders contact details, location where the incident happened, nature of the loss/ damage, extent of the loss/damage as well as the nature of injury inflicted by the accident.

    Send the insured vehicle for repair

    The policy holder can use the garage locator tool to find the nearest available garage where a survey will be conducted. The insured vehicle has to be taken to this authorized garage with essential documents required to initiate the claims process. The documents are as follows:

    The duly filled claims form which is signed by the policy holder

    • A self-attested copy of the RC Book should be submitted – carry the original RC Book for verification.
    • A copy of the driver’s license which is self-attested – carry the original driving license for verification.
    • If there has been a major accident with injury to third-party or third party property damage or if the insured vehicle has been stolen, then the Charge Sheet or FIR which has been filed with the police have to be submitted.
    • A Satisfaction Letter has to be submitted if you wish to avail the cashless claim facility at the network garages of Bharti AXA General Insurance Company. If the policyholder is a firm or corporate, then the rubber stamp/seal of the company is to be placed on the Satisfaction Letter.
    • On a case to case basis, the insurance provider may request for more documents which are to be submitted by the insured to avail this facility.

    Get the Claim Settled

    If the repairs are done through the cashless garage network of the insurance provider, then the Surveyor appointed by the company will inspect the extent of damage inflicted on the insured vehicle within one working day. After the assessment is completed, he/she will give a spot approval for repair of the damages. Once the repair has been done satisfactorily, the car will be handed over to the insured. Since the insurance provider has a direct tie-up with the authorized garages, all expenses will be directly settled by the company. The policy holder will only have to pay any additional amount that is not covered under the policy or if there is any non-accident related repair or service that was done.

    Reimbursement Claim Process

    Intimate the claim

    If the insured vehicle is involved in an accident and you wish to avail cashless claim service, intimate the customer care service using the toll-free number 1800-103-2292 and register the claim. You can also email the customer care at claims@bharti-axagi.co.in for the same purpose. Once the claim is registered, the customer care executive will provide a claim registration number which you have to keep for future reference.

    Once you have registered your claim, you should provide accurate information such as policy number, vehicle number or cover note number, Chassis number and engine number, the time and date of the damage or loss, the policy holders contact details, location where the incident happened, nature of the loss/ damage, extent of the loss/damage as well as the nature of injury inflicted by the accident.

    Send the Car for Repair

    Once the above step has been completed, you can take your car for repair at your preferred garage. Keep in mind that you should carry all necessary documents for the claims process. The survey will be done at the garage. The documents required are -

    • The duly filled claims form which is signed by the policy holder
    • A self-attested copy of the RC Book should be submitted – carry the original RC Book for verification.
    • A copy of the driver’s license which is self-attested – carry the original driving license for verification.
    • If there has been a major accident with injury to third-party or third party property damage or if the insured vehicle has been stolen, then the Charge Sheet or FIR which has been filed with the police have to be submitted.
    • A Satisfaction Letter has to be submitted if you wish to avail the cashless claim facility at the network garages of Bharti AXA General Insurance Company. If the policyholder is a firm or corporate, then the rubber stamp/seal of the company is to be placed on the Satisfaction Letter.
    • On a case to case basis, the insurance provider may request for more documents which are to be submitted by the insured to avail this facility.

    Claim Settlement

    If your insured car is repaired at a garage preferred by you, then you can claim reimbursement on the amount spent once the repairs have been completed. It is important that the accident has been reported to the company and the company appointed surveyor has inspected the vehicle, in due time. The document that is necessary to avail the claim settlement is the original repair invoice provided by the garage and also the receipt for payment. This has to be submitted at any branch of Bharti AXA through post, courier or directly.

    The money will be reimbursed to the insured within seven working days once the required documentation has been completed.

    GST Update: GST of 18% is applicable on car insurance effective from the 1st of July, 2017

    Claim Reviews

  • Page 1 of 5 1 2 3 4 5
    • review Car Insurance
      "Trust worthy policy"
      0.5 4.0/5 "Great!"
      It is a tax benefitable. It has easy claim policy. The showroom people of Hyundai recommended the Bharati Axa insurance. I used to pay the premium of Rs. 6400 every years. They are not providing any road assistance. I never had any claim experience so far.
      Was this review helpful? 0
      , coimbatore
      Reviewed on Jun 06, 2018
    • review Car Insurance
      "Very good policy to use"
      0.5 5.0/5 "Blown Away!"
      Got the car insurance policy from the Bharathi axis general insurance company around 5 months ago. I have paid around Rs,40,000 to get this policy this year, because this policy covers bumper to bumper benefits and the policy coverage is good with this policy.
      Was this review helpful? 0
      , ghaziabad
      Reviewed on Apr 17, 2018
    • review Car Insurance
      "Good Policy"
      0.5 4.0/5 "Great!"
      I hold a car insurance with Bharti Axa general insurance from last 3 years and it is one of the good policy. This policy has to be renewed every year but i am not aware of the premium amount. I do not have claim experience and they cover bumper to bumper as well as third party damages.
      Was this review helpful? 0
      , mumbai
      Reviewed on Apr 03, 2018
    • review Car Insurance
      "Good service"
      0.5 4.0/5 "Great!"
      I have got the claim experience from the BHARTI AXA GENERAL INSURANCE car insurance policy, I never got full claim amount so that was the reason i have changed other insurance company, I have got the bumper bumper insurance policy from the BHARTI AXA GENERAL INSURANCE but the claim experience is bad with the BHARTI AXA GENERAL INSURANCE.
      Was this review helpful? 0
      , kolkata
      Reviewed on Feb 27, 2018
    • review Car Insurance
      "Best insurance policy"
      0.5 5.0/5 "Blown Away!"
      I have taken a Car Insurance with Bharti Axa.The premkum amount is 32,000 per annum paid through an auto debit payment.I have taken this policy last year.The policy is coverage is 100% covered,its zero depreciation.I am happy taking this policy.
      Was this review helpful? 0
      , new delhi
      Reviewed on Feb 13, 2018
    • review Car Insurance
      "Good"
      0.5 3.0/5 "Satisfactory"
      I am using car insurance with Bharati Axa for past 5 years. I never claimed so far and don't have much experience. First time when I purchased a car, the dealer suggested this insurance and am continuing. I have received the reminder call from the customer support for the policy renewal.
      Was this review helpful? 0
      , raigarh
      Reviewed on Feb 06, 2018
    • review Car Insurance
      "Insurance with BHARTI AXA GENERAL INSURANCE"
      0.5 5.0/5 "Blown Away!"
      I have taken the car insurance from BHARTI AXA GENERAL INSURANCE. The yearly premium amount is 50000. The policy benefits include bumber to bumber, zero depreciation, cashless garage and road assistance. Its a good policy with BHARTI AXA .
      Was this review helpful? 0
      , hyderabad
      Reviewed on Feb 01, 2018
    • review Car Insurance
      "Very Good"
      0.5 4.0/5 "Great!"
      Right now I have done my insurance with BHARTI AXA. In which I own a bumper to bumper insurance. Plan benefits and customer service brief from the insurance is good. I have paid a premium amount of rs 15,400. Also the cost is low compared to the previous insurance I had for my car.
      Was this review helpful? 0
      , chennai
      Reviewed on Jan 25, 2018
    • review Car Insurance
      "Good insurance policy"
      0.5 4.0/5 "Great!"
      I have a car insurance with Bharti Axa General Insurance from last 1 year and it is a good insurance policy to use. This policy has to be renewed every year and i pay a premium of Rs 9000 for this insurance. I do not have claim experience so far with this insurance. They cover third party damages and i am satisfied with the benefits of this policy.
      Was this review helpful? 0
      , kolkata
      Reviewed on Jan 22, 2018
    • review Car Insurance
      "Excellent"
      0.5 5.0/5 "Blown Away!"
      I have insured my car with the Bharti Axa general insurance company and the coverage value is 100% coverage like its zero depth coverage too. I have not faced any claims with them like its bumper to bumper one.
      Was this review helpful? 0
      , hyderabad
      Reviewed on Nov 17, 2017
    • review Car Insurance
      "Nice Response"
      0.5 3.5/5 "Pretty good"
      I opted Bharathi Axa General insurance company limited for my car insurance and the process of buying it was very smooth. I loved their quick response and the way they dealt with my case. Policy was disbursed within jus 2 days and I got the policy pretty quickly.
      Was this review helpful? 0
      , bangalore
      Reviewed on Nov 09, 2017
    • review Car Insurance
      "Average policy "
      0.5 4.0/5 "Great!"
      Holding a 4wheeler insurance policy with Bharti axa general insurance company. The customer service is good with with Bahrti axa. I paid Rs12,000 to avail this policy. The cashless garages option is available here . I would say, it is a better Policy to use.
      Was this review helpful? 0
      , greater noida
      Reviewed on Oct 07, 2017
    • review Car Insurance
      "Good"
      0.5 4.0/5 "Great!"
      I have insured my car with the Bharti Axa general insurance company and their response was good one for me . I have not faced any claims with them till now, also needs used to be get fulfilled on immediate basis.
      Was this review helpful? 0
      , bangalore
      Reviewed on Sep 30, 2017
    • review Car Insurance
      "Car insurance"
      0.5 3.0/5 "Satisfactory"
      Yearly once i pay the premium no claim experience till date. It was once my policy got expired . I do the renewal online myself and they will active the new policy with in a day. No charges for the same and the premium would be the same as before..
      Was this review helpful? 0
      , hyderabad
      Reviewed on Sep 26, 2017
    • review Car Insurance
      "Good Policy to use"
      0.5 4.0/5 "Great!"
      Having the BHARTHI AXA car insurance around a months ago. I never had any claim experience. I paid around Rs.8000 to get this policy, I believe the policy coverage and the cash less garages options are good with this policy. It is a good policy to use.
      Was this review helpful? 0
      , lucknow
      Reviewed on Sep 08, 2017
    • review Car Insurance
      "Policy with low pemium"
      0.5 4.0/5 "Great!"
      I am having the car insurance policy with the Bharti Axa general insurance company and the coverage value is around 1.3 lakh Rupees , also the premium is around n7000 Rupees. I have not made any claims with them till now and the third party coverage is not applicable.
      Was this review helpful? 0
      , noida
      Reviewed on Jun 10, 2017
    • review Car Insurance
      "Excellent "
      0.5 4.0/5 "Great!"
      I am having car, which got insured with Bharti Axa general insurance company and the services are fine one with them. Premium is good one with them and the response is good one with them. Coverage value of the vehicle is around 2.8 lakh Rupees and am happy with that.
      Was this review helpful? 0
      , kolkata
      Reviewed on May 19, 2017
    • review Car Insurance
      "Its good for the car"
      0.5 5.0/5 "Blown Away!"
      I am paying premium of Rs.9800 on annual basis its cover for the entire year, Bharti Axa insurance gives the policy coverage of 100%. I had taken this policy through their website and I had made the online payment and I had got the policy copy from them on time.
      Was this review helpful? 0
      , gurgaon
      Reviewed on May 11, 2017
    • review Car Insurance
      "Very good service"
      0.5 5.0/5 "Blown Away!"
      Recently I got a car insurance with Bharathi axa general insurance. I paid around Rs.14,000. The cashless repairs and claim experience with bharthi axa is very good. I don't have much experience with this car insurance, but I can say bharathi axa is a very good insurance provider.
      Was this review helpful? 1
      , hyderabad
      Reviewed on Apr 13, 2017
    • review Car Insurance
      "Very bad experience against car insurance claim"
      0.5 0.5/5 "Unacceptable"
      My car claim pending for more than 2 weeks and surveyor did not attend my car even though I called them personally, my car left in Nerul VW workshop unattended. Next time I will never go for Bharati Axa insurance and or recommend to any one else.
      Was this review helpful? 1
      , navi mumbai
      Reviewed on Mar 17, 2017
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