Bajaj Allianz simplifies car insurance claims in 3 steps: call their toll-free number (1800-209-5858) to register the claim and get a reference number; tow the car to a garage for survey and approval; and submit documents to finalize the settlement—either cashless or reimbursement depending on your garage choice.
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Bajaj Allianz offers a hassle-free and customer friendly claim settlement process. The insurance provider provides a dedicated customer service helpdesk which makes the entire claims process uncomplicated. The customer care can be contacted through the Toll free number to register a claim. Once this is done, the policy holder will receive frequent status updates on the claims procedure, through SMS.
The Bajaj Allianz car insurance claims process can be completed in 3 easy steps, which are as follows:
Once all damages to the insured vehicle is repaired at a preferred garage, the expenses incurred on the same are directly settled by the company to the garage.
Any policy excess amount will have to be borne by the insured. Such costs include salvage, depreciation value, non-accident repairs, etc. This is informed by the company appointed surveyor at the time of inspection.
GST Update: GST of 18% is applicable on car insurance effective from the 1st of July, 2017
In case of a minor damage or loss, the claim amount will be settled immediately through the Bajaj Allianz Mobile Settlement Service. This is called spot settlement.
In order to register a claim you can contact the customer care at the Toll free numbers - 1800 102 5858 and 1800 22 5858 or 020-30305858 (call rates applicable).
The customer helpdesk is available from 9 AM to 7 PM on weekdays and from 9 AM to 1 PM on Saturdays.
The registration number of the other car involved in the accident, the contact details of the witnesses if available, and immediately file an FIR at a police station and inform the customer care of the same at the time of registering a claim.
The insured will have to pay for costs such as: depreciation cost, salvage value, compulsory deductibles, excess and the cost of consumables.
Once a claim is filed for damages to the insured car during the policy period, the No Claim Bonus that have been accrued will be lost and will not be applicable at the time of renewal.
You can download the claim form online at the official website of Bajaj Allianz General Insurance company.
Yes, you can repair your vehicle at a garage of your choice. However, the expenses will have to be paid by the insured initially. This will then be reimbursed to the insurer after the company inspects the documents and bills.
Yes, the location where the accident happens is irrelevant. The policy will still cover the insured car to the extent of its terms and conditions. You can carry on with registering the claim by contacting the customer care service.
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