Lost RD Passbook or Forget Online Banking Login? Complete Help Guide

Losing your RD passbook or forgetting your online banking login can be inconvenient, but resolving it is simple with the right steps. Whether you need a reissued passbook or want to reset your digital access, banks provide multiple secure options to help you recover quickly.

Updated On - 08 Feb 2026
Check Free Credit Score

Losing your RD (Recurring Deposit) passbook or forgetting your online banking login details can disrupt your ability to track savings, verify deposits, or manage your account digitally. This comprehensive guide will walk you through the steps to recover a lost RD passbook, reset your online banking login, and secure your account without hassle.

Understanding RD Passbook and Online Banking Access

What Is an RD Passbook?

An RD passbook is issued by your bank when you open a Recurring Deposit account. It contains:

  1. RD account number
  2. Monthly installment amount
  3. Deposit schedule
  4. Interest and maturity details
  5. Transaction history

It serves as an official record of your deposits, especially useful when online statements are not available.

Why Online Banking Access Matters

Online banking allows you to:

  1. Check RD balance and maturity value
  2. Track deposit history
  3. Download statements
  4. Manage other linked accounts

Forgetting your login credentials temporarily restricts your access but can easily be restored.

Lost RD Passbook? Here’s What to Do

1. Visit Your Home Branch

Banks reissue RD passbooks upon receiving a request from the account holder.

Steps:

  • Visit the branch where your RD account is held.
  • Carry a valid identity proof.
  • Fill out the Passbook Reissue Application.
  • Provide your RD account number or any related document.
  • Pay nominal charges if applicable.
  • Collect the new passbook or wait for the notified reissue time.

2. Submit a Written Application (If Required)

Some banks require a written request for reissue, including details such as:

  1. Name
  2. RD account number
  3. Reason for reissue (lost, damaged, misplaced)
  4. Signature matching bank records

3. Block the Old Passbook (If Necessary)

To prevent misuse, some banks mark the old passbook as “inactive” once a new one is issued.

4. Check if Your Bank Provides RD e-Passbook

Many banks now offer digital passbooks through mobile banking apps. You can:

  1. Download RD statements
  2. View transaction history
  3. Track maturity amounts

This reduces the dependency on physical passbooks.

Forgot Online Banking Login? Step-by-Step Recovery

1. Use the “Forgot Password / User ID” Option

Most banks provide online credential recovery.

Typical steps:

  • Visit your bank’s login page.
  • Click on Forgot User ID or Forgot Password.
  • Enter required details such as: Account number Registered mobile number Date of birth or PAN
    • Account number
    • Registered mobile number
    • Date of birth or PAN
  • Authenticate via OTP.
  • Reset password or retrieve your User ID.

2. Reset Login Through Mobile Banking App

Some apps allow login recovery using:

  1. Debit card details
  2. ATM PIN
  3. Account verification questions

3. Contact Customer Support

If you fail online attempts:

  1. Call the bank’s official helpline
  2. Provide identification details
  3. Request account login reset
  4. Follow instructions provided for secure access restoration

4. Visit Your Bank Branch for Manual Reset

For customers without active mobile numbers or email, branch assistance is mandatory. Carry:

  1. Identity proof
  2. ATM card (if required)
  3. Account details

Security Tips for RD and Online Banking Recovery

  1. Never share OTP or login information with anyone.
  2. Update your mobile number and email with the bank.
  3. Use strong, unique passwords for net banking.
  4. Store your passbook in a secure place.
  5. Regularly check account activity to detect unauthorized access.

FAQs on Lost RD Passbook or Forgot Online Banking Login

  • Can I access my RD details without a passbook?

    Yes. Many banks provide RD details through online banking or mobile apps. You can also request a mini statement or account summary at the branch.

  • How long does it take to reissue an RD passbook?

    Most banks reissue it instantly, while some may take 1–2 working days depending on branch processing.

  • Is there a fee for issuing a new passbook?

    Some banks may charge a nominal fee for duplicate passbooks. Charges vary by bank policy.

  • Can I recover my online banking login without my registered mobile number?

    Recovery is difficult without the registered number. You may need to update your mobile number at the branch first.

  • Will losing the passbook affect my RD account?

    No. Your RD account remains safe; the passbook is only a record. You can get a duplicate issued.

  • Can I download RD statements online?

    Yes. If your bank provides digital banking services, RD statements or e-passbooks can be downloaded.

  • Can I change my online banking password anytime?

    Yes. Most banks allow you to change passwords anytime through net banking or mobile banking settings.

  • What if I forget both my User ID and password?

    Use the “Forgot User ID” and “Forgot Password” options separately or visit your branch for complete login recovery.

Disclaimer
Display of any trademarks, tradenames, logos and other subject matters of intellectual property belong to their respective intellectual property owners. Display of such IP along with the related product information does not imply BankBazaar's partnership with the owner of the Intellectual Property or issuer/manufacturer of such products.