Oriental Car Insurance

The Indian government has made it mandatory for every car owner to have a car insurance policy as per the Motor Vehicles Act, 1988. You can buy your car insurance from Oriental Insurance that offers great features and benefits.

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The Oriental Insurance Company Ltd was incorporated at Bombay on 12th September 1947. The Company was a wholly owned subsidiary of the Oriental Government Security Life Assurance Company Ltd and was formed to carry out General Motor Insurance business. Oriental with its head Office at New Delhi has 30 Regional Offices and nearly 1800+ operating Offices in various cities of the country.

What is Covered Under Oriental Car Insurance?

The sum insured will be the Insured Declared Value (IDV) of the vehicle. Herein, the IDV for vehicles that are less than five years old is the manufacturers' listed selling price that is suitably adjusted for depreciation depending upon the age of the vehicle, and in accordance with set norms. The IDV for vehicles that are older than five years is decided to be a mutually agreed upon value.

The tenure of this car insurance policy is 1 year, however coverage for shorter durations is also available. Incidents Covered Under the Private Car Package Policy:

Oriental Car Insurance Coverage Details:

  1. Damage or loss of vehicle that is caused accidentally.
  2. Third Party Liability wherein your vehicle was involved in an accident that caused loss, damage to property and/or injury, death to a third party.
  3. Natural Mishaps: Fire, explosion, self-ignition or lightning, earthquake, flood, typhoon, hurricane, storm, tempest, inundation, cyclone, hailstorm, frost, landslide, rockslide.
  4. Man-made: Burglary, theft, riot, strike, malicious act, accident by external means, terrorist activity, any damage in transit by road, rail, inland waterway, lift, elevator or air, etc.

What is not Covered Under Oriental Car Insurance?

  1. Damage caused to vehicle when the driver wasn't carrying a driver's license, and/or driving under the influence of alcohol or other mood/mind stimulating substances.
  2. Mechanical or electrical breakdown or failure.
  3. Damage to vehicle by war, mutiny or nuclear attacks.
  4. Depreciation in line with the market scenarios and other external conditions.
  5. Damage incurred while the car was operational outside India- unless covered by additional premium for Nepal, Bhutan, Bangladesh, Pakistan, Sri Lanka and Maldives.
  6. Vehicle was utilised as part of an agreement that isn't suitably communicated to the insurer, including being used for hire or reward, speed tests, reliability trials, pace setting, racing, and any scenario involving motor trade.
  7. Damage caused to the tyers and tubes of the car- unless the damage occurred in an accident that ensured a liability of up to 50% of the overall value.

Additional Coverage from Oriental Car Insurance:

Nil Depreciation Cover

In cases of claims of partial damages to the vehicle, full value of the damaged parts shall be insured without taking into account the depreciation value

Loss of Personal Effects

  1. The loss of personal items excluding monies, credit cards, laptops and mobile phones, are subject to a maximum payment of Rs.5000 or 10,000, payable when the loss is listed under the own damage section of the policy.
  1. An additional premium of Rs.400-650 is charged to avail this cover.

Alternative Car Benefit

  1. Due to the accident/theft of your vehicle, you might have to use an alternative vehicle to meet your travel demands. Utilise the alternative vehicle for a duration of 5, 10 or 15 days with a daily limit of Rs.400 or Rs.650 in accordance with the premium charged.
  1. This benefit is applicable when your car is damaged beyond 20% of IDV and is disabled.

Free Emergency Services from TVS

If your vehicle is insured at any of our offices in Delhi & NCR, Punjab, Haryana, Himachal Pradesh, Rajasthan, All Southern States, Mumbai or Kolkata, then your policy has a provision for FREE emergency services in the case of a breakdown.

In conclusion, Oriental Private Car Insurance Package Policy is a well-rounded motor insurance cover for your cherished set of wheels that ensures that you are protected against all the major mishaps and unfortunate occurrences. The ease of purchase, the expert customer service network and the inclusion of many perks, makes this the ideal motor insurance for you. Why wait? Act Now!

How is the Premium Calculated For Oriental Car Insurance?

The premium for the Oriental car insurance plan depends on the following factors:

  1. Insured Declared Value (IDV) of the vehicle - The IDV is essentially the current market value of the car. This is the selling price of the vehicle (as listed by the manufacturer) less the depreciation. The IDV is the maximum sum insured that the car insurance company pays the policyholder at the time of a total loss claim. The higher the IDV, the costlier it is to insure the vehicle.
  2. The cubic capacity of the engine - The part of the car insurance premium that corresponds to third-party liability is fixed by the IRDA on an annual basis. This depends on the cubic capacity of the vehicle's engine.

Engine capacity

Premium in Rs.

Not more than 1,000 cc

1,850

Between 1,000 cc and 1,500 cc

2,863

More than 1,500 cc

7,890

  1. The area of registration of the car - If the car is used in an area that is prone to crimes and accidents, it will attract higher premiums.
  2. The age of the vehicle - The older the car the lower would be its insurance premium, and vice versa.

In addition to the above factors, the insurance company would also consider the additional fittings in the vehicle while providing you an insurance quote. If the vehicle is equipped with a CNG/LPG kit, it would attract extra premium. Moreover, when you opt for add-on insurance you will have to pay additional premium as per the rider terms and conditions.

Oriental Car Insurance Premium Calculator Tool:

The Oriental Insurance website has an online premium calculator tool that provides you a quote on car insurance for your specific needs.

  1. To access the Oriental car insurance premium calculator tool, you have to click on the menu option "Buy Online" for motor insurance.
  2. You will be taken to an online form that has to be accurately updated. You will need to provide the following details about the vehicle for the premium calculation:
    1. Type of vehicle - Update whether you are buying insurance for a two-wheeler or a private car.
    2. Type of policy - Update whether you would like to buy a package policy or a liability-only plan.
    3. Date of registration of the vehicle - This is the first registration date of the car, and it can be found in the RC book. In case you are buying insurance for a brand new car, you need not update the registration number. If you are seeking insurance for an older car, the registration date is mandatory. It should also be the same as or newer than the purchase date of the car.
    4. Date of purchase of the vehicle - Ideally, it should be the same day you buy the insurance.
    5. City of purchase - There is a drop-down list from which you should select the city from where you bought the car. In case you are not able to find the city name, you should select the name of the nearest city.
    6. RTO zone - Select the RTO zone from the drop-down list.

Oriental Car Insurance Renewal:

The Oriental Insurance website enables you to renew your online.

  1. For this, you will have to visit the insurer's website and click on the "Renew" option.
  2. It is possible to renew car insurance policies issued by Oriental Insurance and others through the website.
    1. In case you are renewing an Oriental motor insurance policy, you should select the appropriate radio button. Then provide the existing policy number and click on "Renew Now" button. You will be able to see your policy details, renewal premium, and personal information on the online form. You should confirm the displayed details and proceed to pay the premium for renewal.
    2. If you are renewing a motor insurance policy from an alternate insurance company, you should select the corresponding radio button. You should then provide the existing policy number and select the type of insurance you are renewing. You will be required to update other details about the policy and agree to the premium quote to proceed with the payment. Once the payment is made, the policy will be renewed.

Alternatively, you can visit the nearest branch of the insurance company for Oriental car insurance renewal.

Oriental Car Insurance Claim for Accidental Injuries:

If the policyholder encounters a situation that qualifies for a claim, then he/she should do the following:

  1. The policyholder should immediately send a written notice to the insurance company with all relevant documents.
  2. The claim form should be duly filled in and submitted along with the following documentation:
    1. Medical certificate that specifies the nature of the injuries
    2. Report from the medical examiner
    3. Details of the treatment availed
    4. Name of the hospital/nursing home/doctor
    5. Employer's certificate that states that the policyholder was on leave for the duration specified in the claim
    6. Fitness certificate of the policyholder

Oriental Car Insurance Claim for Accidental Death:

The following documents need to be submitted by the claimant in the event of an accidental death:

  1. FIR or police report
  2. Post-mortem report
  3. Panchnama
  4. Departmental inquiry, if applicable
  5. Report from the hospital/nursing home/doctor
  6. Death certificate

The Oriental car insurance claim process is easy and hassle-free if you follow the guidelines and report the incident on time. The insurer also resolves all claims and makes the necessary payouts within the shortest possible time.

Oriental Car Insurance Claim for Theft:

If your car has been stolen, you should immediately inform the office from where the policy was issued. You should also submit a written notification to Oriental Insurance. The insurer will then designate a surveyor for investigations. It is also necessary to notify the police and file an FIR. Any delays in notifying the police or the insurance company may jeopardize the claim settlement process.

Oriental Car Insurance Customer Care:

Oriental Insurance customer care can be reached at the toll-free number, 1800 11 8485. You can also dial the number, 011 33208485, to get in touch with the insurer.

If you have any issues related to the insurer's website, you can send an email on portal.support@orientalinsurance.co.in. All other complaints can be reported by sending an email on csd@orientalinsurance.co.in.

The office locator facility at the website of the insurance company helps you get a list of the branch offices across India. You will have to update the state and city for the same. You can also get a list of the workshops providing cashless facility by selecting the appropriate menu option.

GST Update: GST of 18% is applicable on car insurance effective from the 1st of July, 2017

FAQs on Oriental Car Insurance

  • Can I apply for Oriental Car Insurance if accident to my vehicle was caused by a person driving without a valid license?

    No. Not even if you as the owner of the vehicle have an invalid driving license. No insurance cover can be claimed if the person driving does not have a valid driving license as Oriental Car Insurance has always condemned irresponsible driving.

  • Do I have to close the existing insurance and buy a new one in case of relocation?

    Some motor insurance companies do insist on switching automobile insurance as insurance procedures and premium calculations can vary slightly from state to state. But Oriental insurance has a more centralized approach and makes renewal of existing policy in another state very much possible. You need to fill in a fresh proposal form. Remember that the slightest error can result in claim denial. The specific branch can request for personal inspection of your vehicle and also insist on other formalities as per the situation. Please get in touch with the nearest branch for further assistance.

  • Can I choose the amount of insurance?

    No. Usually, the sum insured will be based on the Insured Declared Value of your bike/car, also called as IDV. If your vehicle is fairly new (i.e. less than 5 years old), the Oriental bank will count the manufacturer's registered selling price as the IDV. This can be subjected to change with deprecation on the basis of age of your vehicle. For all automobiles older than 5 years and other outmoded (second hand) ones, the IDV is a jointly agreed sum between the owner and the insurance company.

  • Can I avail tax benefits under covers like Personal Accident rider?

    There are no tax benefits for premiums paid towards these covers.

  • If I get a Personal Accident cover for the entire family, do I get any discounts from the insurer?

    Yes, Oriental Insurance offers a premium discount depending upon the number of persons covered under the Personal Accident Cover for the family.

  • My vehicle has been bought by another person. Can I transfer my car insurance to him?

    Yes, you can transfer your existing insurance to the buyer of your vehicle. For this, you will have to provide an agreement in writing to the insurance company. A fresh proposal form should also be filled in and submitted to Oriental Insurance. A nominal fee will be charged for the insurance transfer. You can contact the insurance company for further details.

  • I have bought a used vehicle and the RTO records are in my name now. Is it necessary to transfer the car insurance?

    Yes, it is very important that you transfer the car insurance to your name. It is mandatory for the insurance and registration of the car to be in the name of the same person with the same address. Otherwise, Oriental Insurance (like most other insurance companies) will not honour your future claims. To transfer the insurance, you should update a fresh proposal form and pay the fee for insurance transfer. You can contact the insurance company for further details on this.

  • I have lost my Oriental car insurance policy. How can I get a duplicate copy of the same?

    You should approach the same branch of the insurance company from where you had purchased the policy initially. On submission of a written request and payment of a nominal fee, a duplicate copy of the policy will be issued.

  • My vehicle has now been equipped with a CNG/LPG kit. Is there anything that I need to do on the insurance front?

    Installation of a CNG/LPG kit or any other such changes in the structure of the car will require registration with the RTO. Your Registration Certificate (RC) should also have an entry regarding the same. Further, you will have to approach your insurer and declare it along with a copy of the RC. Installing a CNG/LPG kit demands a higher premium. The insurance company will add an endorsement to your existing car insurance policy to that effect. Only after the endorsement is effective will the company be liable to honour a claim.

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