Insurance is like a spare tyre. You may not require it, but not having one is not an option.
  • New India Car Insurance

     4.5 / 5.0   by 117 users
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    Policy Coverage

    Customer Service

    Claim Experience

    Cashless Garages

    New India Assurance Co Ltd, is a 100 % Government owned multinational general insurance company operating in 22 countries and headquartered at Mumbai, India. Founded by Sir Dorabji Tata in 1919. New India Assurance is the only direct insurer in India rated A-(Excellent – Stable outlook) by AM Best. New India Assurance’s Indian business touched Rs 10,000 crores (Rs 100 billion) in 2012-13.


    Key Benefits of New India Car Insurance

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    Don’t we love a good discount?

    Discounts

    Discount will be allowed for Automobile Association Member, Vintage car, Anti-theft device.

    Help is always at hand

    Accidental Cover /Customer Support

    Towing charges from the place of accident to the workshop upto a maximum limit of Rs.1500/-


    Add-on Covers for New India Car Insurance

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    Depreciation cover for New India Car Insurance

    Depreciation Cover

    Loss or damage to accessories fitted in the vehicle such as stereos, fans, air-conditioners etc.

    Invoice price cover for New India Car Insurance

    Third Party Cover

    Liability is covered for an unlimited amount in respect of death or injury and damage to third party property for Rs.7.5 lacs under Commercial vehicle and private car

    Personal Accident cover for passengers

    Personal Accident Cover

    Persoanl accidental cover for a lumpsum amount for paid driver/ passenger for large sum assured.

    *These Features may be included as part of different products and are subject to the insurer's terms & conditions.

    Inclusion & Exclusion in New India Car Insurance

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    No capers without the required papers!

    Inclusion

    Loss or damage to accessories fitted in the vehicle such as stereos, fans, air-conditioners.

    Drink OR drive. There’s only one choice

    Exclusion

    Driver being under intoxication, Vehicle being driven by a person not holding an effective valid license, Damage to tyres ,Wear and tear and mechanical breakdown damages.

    *These Features may be included as part of different products and are subject to the insurer's terms & conditions.

    New India Car Insurance Policy Highlights Updated on 24 Oct 2017

    Features Specifications
    Third Party Cover Upto 7.5 L
    Incurred Claim Ratio* 81.76
    Net Earned Premium* 650000

    *For Year 2015-2016

    New India Car Insurance

    Overview

    New India Assurance Co. Ltd. is a government undertaking with domestic and international operations. This Indian general insurance provider, headquartered at Mumbai, has been a front-runner in the non-life assurance sphere for over 4 decades now. It is known for it's robust financials allowing it to deliver on commitments to it's growing customer-base. Its unmatched profitability is testament to it's superior managerial abilities.

    This insurer’s presence is felt all over India reaching a large and growing number of customers through it's many distributors including offices, agents, micro offices, bancassurance partners, dealers, manufacturers, NGOs and tie-ups with corporates. Their products provide assurance solutions to clients in the business, retail, small and medium enterprise and social sectors.

    Their international presence is felt in over 22 countries through a network of associates, subsidiaries, branches and agencies.

    Motor Insurance in India

    Third-party car insurance is a necessity mandated by law for every motorist with insurable interest in a car driven on Indian roads. While one can opt for a policy to cover only this legal aspect, it is always better to possess a comprehensive motor policy to cover all eventualities. It is more affordable than taking out two separate policies i.e. one to cover damages caused to others and one to cover own-damages.

    New India Assurance - Package Motor Policy

    Part of it's personal insurance offerings, this motor policy was drawn up to bestow upon the holder the right to be recompensed in the event of any mishap involving the insured vehicle.

    Scope

    Private cars are covered under this contract for the following:

    • Own-damage:
      • Loss to the insured car (including accessories) caused by fire, lightning, larceny, public disruptions like riots, intentional damages caused by an external source/party, terrorism, environmental disasters (earthquakes, floods, landslides, cyclones, storms etc.), mishaps during transport by road, rail, waterways etc., accidents.
      • Expenses incurred on towing the car to the nearest service centre as per chosen rates or within a pre-determined limit of Rs.1,500.
    • Third-Party Liability:
      • All losses suffered by another party on account of the insured.
      • Amounts as awarded by the Court in relation to:
        1. Loss of life, property impairment, physical injury
        2. While bodily damages incur unlimited liability, property impairment is due to be compensated up to Rs.7,50,000.

    Out of scope

    The following are the exclusions or circumstances which do not entitle the policyholder to make claims:

    • Natural devaluation due to progression in age of the automobile
    • Breakdowns
    • Driving while under the influence of intoxicants like liquor and drugs
    • Driving without authority or without a valid driver’s license
    • Contractual obligations
    • War and related hazards
    • Usage beyond private purposes and limits
    • Usage beyond specified borders
    • Tyre-damages

    New India Car Insurance Add-on Covers

    New India motor insurance policyholders can take additional covers under their comprehensive plans by paying extra premium. As add-ons, customers can get cover for the following -

    • Damages or losses occurring on accessories available in the car, namely, fans, air-conditioners, stereos, etc.
    • Policyholders can get personal accident cover for paid drivers and passengers.
    • Cover for legal liability expenses to employees.
    • For commercial vehicles, coverage for legal liability expenses to non-fare paying passengers can also be availed.

    Insured’s Declared Value (IDV)

    This is the current market value of the car which is also the sum insured. Own-damage premiums are ascertained based on this. (Third-party premiums are as per tariffs set out under the Motor Vehicles Act, 1988).

    The IDV is derived from the producer’s selling price of a car of the same specifications. From this value, the relevant amount of depreciation is deducted based on the age of the vehicle. These amounts are usually considered for Total Loss (TL) or Constructive Total Loss (CTL) of the automobile for a period up to 5 years. Beyond this period and for models that are no longer in production, the amount to be deducted as depreciation is based on an agreement between the insurer and the insured.

    Premiums

    Premiums are dependent on the sum assured.

    In case of third-party covers, premiums are set as per the tariff given under the Motor Vehicles Act, 1988.

    In case of own-damage covers, premiums are set as per the sum assured of the insured motor vehicle. There are discounts available on OD premiums.

    Premiums also depend on:

    • Age of car
    • City where it is registered
    • Engine capacity (in cc)

    Discounts

    OD premiums qualify for discounts in the following cases:

    • No-Claim Bonus : This is offered upon renewal, after completion of a policy period wherein no claims were made. The bonus offered will range between 20% to 50% depending on the number of claim-free years preceding the renewal of the policy. Renewals should be done within 90 days of policy expiry.
    • Installation of anti-theft devices approved by the ARAI.
    • Membership with a recognised automobile association of India.
    • Classic or Vintage cars that are recognised as such by the Vintage and Classic Cars Club of India.
    • Laid-up vehicles
    • Use of the automobile within the premises of the insured

    New India Car Insurance Claims Process

    New India Car Insurance customers have to follow the below given steps to make claims under an existing policy. Policyholders have to adhere to different procedures depending on the type of claim filed.

    Claims for Accidental Damages to the insured vehicle -

    • The policyholder has to inform the nearest New India Insurance branch office in case of accidental damages to his/her vehicle. The branch will then issue a claim form to the customer.
    • This claim form has to be filled and submitted with copies of the driving license of the person driving the car when the accident occurred and the registration certificate along with a repair estimate.
    • A Surveyor will inspect the damaged vehicle after which a report will be submitted by him to the insurer. If the vehicle damage is major, then the company might even arrange for a spot survey of the accident location.
    • The policyholder will have to submit cash memos and bills to the company.
    • Once the claim has been approved, the policyholder will have to submit salvage of the damaged parts to the insurer.

    Claims for theft of the insured vehicle -

    • The policyholder has to lodge a First Information Report (FIR) with the police as soon as the incident occurs.
    • The office from where the policy was issued has to be updated by submitting a copy of the FIR.
    • The Final Police Report also has to be submitted later.
    • The claim will be approved once the surveyor’s investigation is completed. After this, the registration certificate has to be transferred in the insurer’s name and the keys for the vehicle have to be handed over. Duly notarized Indemnity on stamp paper and a letter of Subrogation has to be submitted by the policyholder.

    Liability Claims

    • If a policyholder plans to make a liability claim, then the insurer should be informed about any occurrence that will lead to a liability claim.
    • Once the summons from the court has been received, the same should be sent to the insurance company.
    • Policyholders have to submit the filled-in claim form with copies of the driving license, registration certificate and the FIR.

    Compulsory Deductibles

    The proposer has to bear a certain amount of the claim.

    In addition to the compulsory deductible, the proposer has to also bear the salvage value (within reasonable limits) and depreciation.

    It is evident that this policy provides a number of attractive benefits that can not only meet a proposer’s Car Insurance needs adequately, but can also do so in a flexible, easy and transparent manner.

    FAQS for New India Car Insurance

    1. What are the documents required to register a claim with New India Car Insurance?

      Documents to be submitted at the time of registering a claim are :

      • Document such as claim intimation received by the insurer
      • Copy of policy and receipt of payment of premium
      • Completed claim form
      • A copy of the driving license
      • Certificate of registration of vehicle
      • Estimate of repairs and a stamped receipt from repairer
      • Bills of repairs that have already been done at approved garages.
      • Road tax verification
      • Police FIR
      • Fitness Certificate, etc.

    2. What does the Liability Only policy cover?

      This policy covers the vehicle owner's liability to pay compensation for fatal injury or harm to a third party individual as well as for damage of third party property. This cover does not apply to damage or injury to the car and it’s passengers.

    3. What is the coverage given by Motor Package policy from New India Car Insurance?

      This policy covers all the risks including loss or damage caused to the vehicle due to: accident, theft, fire, strikes, explosion, natural disasters such as earthquakes, floods, cyclones, etc., malicious acts including vandalism, terrorism, damage during of transit and also includes towing charges.

    4. What is the coverage provided under the Solatium Fund Scheme?

      This scheme was introduced by the Central Govt. in order to provide compensation for "Hit and Run" victims. The amount of compensation provided to the victim or his family in case of such motor accidents is Rs. 25,000/- in the event of death and Rs.12,500/- for grievous hurt.

    5. What is not covered under New India Car Insurance policy?

      The scenarios that are not covered under this policy are - damages caused due to intoxicated driving, driver not having a valid driving license, damage only to tyres, breakdown of the vehicle due to mechanical reasons, etc.

    News About New India Car Insurance

    • Claim Car Insurance Now – New India Insurance

      Was your motor vehicle also completely inundated in the Chennai floods? Though it will be least of your worries in the current scenario, it would be a wise move to inform your insurance carrier or the authorized workshop, as any effort to kick-start or rev up your car can culminate in you losing your entire claim as per the All-inclusive Car Insurance Policy.

      The New India Assurance, a reputed insurance player in Chennai has already gotten 610 claim requests for vehicles alone. They keep reiterating that it would be easier if the owners with sunken or damaged cars due to the floods notify them immediately so as they can send an examiner to assess the extent of damage. As Mr. C Jegatheesan, the Regional Manager of the New India Insurance said, there are some unique cases in which the company might consider the claims that are not in compliance with the norms.

      22nd Dec ember 2015

    • Two New Motor Insurance Products to be Launched by New India Assurance

      New India Assurance plans to launch four new products in the fiscal year 2016, two in the motor insurance segment and two in the health segment. Director G. Srinivasan added that the four new products have been filed with IRDA and are waiting to be approved. He said that the company would focus on retail, which is a big part of his business and expected a 15-16 percent industry growth in the current fiscal year.

      24th April 2015

    • New India Assurance and GIC Re Set to be Publically Traded Companies

      The Government of India has floated the idea of listing the shares of New India Assurance and General Insurance Corporation of India (GIC Re) for public trading from the next financial year. The Government’s agenda is to raise additional funds by diluting its stakes in the aforementioned public sector companies, a fact that was left open for interpretation in the meeting held as on January 30, 2015.

      24th February 2015

    • A.M Best announces new ratings for New India Assurance Company

      The New India Assurance Company Limited has been affirmed with A- (Excellent) rating for financial strength and a- rating for issuer credit by the global credit rating company, A.M Best. New India has a prominent position in India’s non-insurance market and the exceptional ratings speak volumes about its strong risk adjustment capitalization. New India has had an impeccable business profile, posting favorable results in the fiscal year 2013-2014 with stupendous growth. Despite the entry of competitors, New India also ranked second in terms of direct premiums in the motor insurance sector.

      17th January 2015

    GST Update: GST of 18% is applicable on car insurance effective from the 1st of July, 2017

    New India Car Insurance Reviews

  • Page 1 of 6 1 2 3 4 5
    • New India Car Insurance
      "Excellent service"
      0.5 5.0/5 "Blown Away!"
      This review is all about my four wheeler loan that I had taken with NEW INDIA. The service is very good the representatives and customer service of NEW INDIA is really good . Even the documentation part was fine I can say the overall service is excellent from NEW INDIA .
      Was this review helpful? 0
      , navi mumbai
      Reviewed on Oct 10, 2017
    • New India Car Insurance
      "excellent service"
      0.5 5.0/5 "Blown Away!"
      I have taken four wheeler insurance with NEW INDIA service is very good the representatives and customer service of NEW INDIA is very helpful and responsible . Even the documentation part was fine I can say the overall service is excellent from NEW INDIA .
      Was this review helpful? 0
      , navi mumbai
      Reviewed on Oct 09, 2017
    • New India Car Insurance
      "EXCELLENT"
      0.5 5.0/5 "Blown Away!"
      I am planning to take insurance from tata, They are the really best in insurance, because i have faced so much up's and down's with regards to insurance. If I avail this insurance once in every 3 years everything would be taken care off by New India Assurance.
      Was this review helpful? 0
      , chennai
      Reviewed on Oct 09, 2017
    • New India Car Insurance
      "Good policy to use"
      0.5 4.0/5 "Great!"
      Recently I have started using the 4 wheeler insurance policy with New India assurance. I paid around Rs.15,000 to get this policy last year. I never had any claim experience with this policy. The customer service is average with New India assurance . The plan benefits and the coverage is good with this policy.
      Was this review helpful? 0
      , thiruvananthapuram
      Reviewed on Oct 05, 2017
    • New India Car Insurance
      "Good Policy"
      0.5 4.0/5 "Great!"
      I have got the car insurance policy with New India assurance around a year ago. I paid around Rs.7000 to renew the policy this year. The New Indian assurance customer support reminds me to renew the policy before the due date., the plan benefits are good with this policy but the cashless garages options are not given.
      Was this review helpful? 0
      , panchkula
      Reviewed on Sep 28, 2017
    • New India Car Insurance
      "Very good car insurance"
      0.5 4.0/5 "Great!"
      NEW INDIA car insurance is very fine its just the car, I met with a small accident the car body parts were covered. I got my claim within 10 days the total expenses were amounting to 36k they remibursed up to 31k. I normally pay a premium of 8 k per annum
      Was this review helpful? 0
      , ghaziabad
      Reviewed on Sep 22, 2017
    • New India Car Insurance
      "Need to improve"
      0.5 1.0/5 "Really Bad"
      I have insured my car with the New India Assurance company and the product is in handy way and it depends up on my employer choice. Coverage value and other things are really fine one for me with them and I have faced some claims with them, which is not really customer friendly.
      Was this review helpful? 0
      , mumbai
      Reviewed on Sep 11, 2017
    • New India Car Insurance
      "Better Policy to use"
      0.5 4.0/5 "Great!"
      Recently I got the Car insurance with New India assurance.I paid around Rs.12,000 to renew the policy. I had a claim experience with this policy, I have got the claim amount within 2 days of time. The customer service is good with New India assurance. The reminders are given on time to renew the policy before the due date. I am happy and satisfied having the policy with New India assurance car insurance.
      Was this review helpful? 0
      , surat
      Reviewed on Sep 07, 2017
    • New India Car Insurance
      "Car insurance"
      0.5 5.0/5 "Blown Away!"
      New India car insurance has got the least premium and that is why I had chosen them. It is much better than any other insurance company, it is the same as others. I will get a message asking about the renewal and if I reply , it would be taken care off.
      Was this review helpful? 0
      , chennai
      Reviewed on Sep 07, 2017
    • New India Car Insurance
      "Better Policy to use"
      0.5 3.5/5 "Pretty good"
      The new assurance has the average plan benefits in regards to my car insurance. I got the new India car insurance policy for past 7 to 8 years. I renew the policy every year with new India. I paid around Rs.8000 to renew the policy this year. I never had any claim experience with this policy. I am satisfied having the policy with new India assurance.
      Was this review helpful? 0
      , nagpur
      Reviewed on Aug 30, 2017
    • New India Car Insurance
      "Good policy to use"
      0.5 3.0/5 "Satisfactory"
      Got the New India assurance car insurance policy for around 3 to 4 years. I never had any claim experience with new India assurance. The customer service is average with new India . They sent the reminders to renew the policy before the due dates. I am happy with the policy.
      Was this review helpful? 0
      , vadodara
      Reviewed on Aug 29, 2017
    • New India Car Insurance
      "low premium high value"
      0.5 2.0/5 "Expected more"
      I have taken car insurance from New India Assurance, I paid the premium of Rs.15,000 its has the tenure one year. I took Hyundai verna car, vehicle value around Rs.7 lakhs, they gave coverage value of 2 lakhs because my vehicle is around eight years old.
      Was this review helpful? 0
      , coimbatore
      Reviewed on Aug 16, 2017
    • New India Car Insurance
      "IT IS GOOD"
      0.5 5.0/5 "Blown Away!"
      My car insurance was transferred directly to me, I have not received any kind of calls or messages from them. But every time I make the premium on time but their rates are high. On the other hand, it has good zero dept policy and it is really good.
      Was this review helpful? 0
      , udaipur
      Reviewed on Aug 07, 2017
    • New India Car Insurance
      "My i10 CSR insurance"
      0.5 5.0/5 "Blown Away!"
      I was done my insurance in new India assurance. It was immediately start process and everything is in online. I had saved 2000 Rupee's after compared with other insurances. Gr8 site. Less paper work no need to any extra work. Easy compare and completed payment online and done the insurance within 24 hrs.
      Was this review helpful? 0
      , pune
      Reviewed on Jul 03, 2017
    • New India Car Insurance
      "Very good policy"
      0.5 5.0/5 "Blown Away!"
      I am using New India assurance company for my 4 wheeler insurance policy. I am renewing the policy for past 2 years. I paid Rs.10,000 to renew the policy this time, it has one year validity. They also sends the reminder text and mails to renew the policy in prior. I hold a Swift ZX car and I have insured it with new India assurance. I am satisfied holding this insurance with New India assurance.
      Was this review helpful? 0
      , coimbatore
      Reviewed on Jun 13, 2017
    • New India Car Insurance
      "Perfect insurance company"
      0.5 5.0/5 "Blown Away!"
      I have insured my car with the New India Assurance company and the claim value is nil with them. Depreciation value is normal one as like what competitor does. Premium value is around 6000 Rupees and the service aspects are good one.
      Was this review helpful? 0
      , new delhi
      Reviewed on Jun 03, 2017
    • New India Car Insurance
      "Good "
      0.5 3.0/5 "Satisfactory"
      I have insured my car with the New India Assurance company and the coverage is around 100% for my new car like its a zero depth coverage. The premium is around 14000 Rupees per annum and the customer service is not yet experienced.
      Was this review helpful? 0
      , new delhi
      Reviewed on Jun 02, 2017
    • New India Car Insurance
      "Good policy "
      0.5 4.0/5 "Great!"
      Very recently I got this New India assurance insurance policy for my 4 wheeler. I paid Rs. 27,000 as a premium and it is valid for about one year. They need to improve in their communication process because they are not giving any intimation to renew the policy. I don't got any claim experience with this policy. But the cashless garages and the policy coverage are good in this policy.
      Was this review helpful? 0
      , ahmedabad
      Reviewed on May 04, 2017
    • New India Car Insurance
      "Good insurance company"
      0.5 4.0/5 "Great!"
      Very recently, I had taken a car so no claim experience till date. I normally pay a premium of 25k on a yearly basis. Its zero debit i get here. Most of the insurance companies approach us, however I got a good response from New india, premium amount does not make much difference as it is more or less the same. . I got to know that I will get a good service from them especially , when there is a claim.
      Was this review helpful? 0
      , kurnool
      Reviewed on Apr 20, 2017
    • New India Car Insurance
      "Good service"
      0.5 5.0/5 "Blown Away!"
      I am having four wheeler insurance policy with the New India Insurance company and the depreciation value is around 25000 Rupees, also the insured value is around 3.25 lakh Rupees. Customer service is good one with them like they used to send the executive to our place and resolve the issue.
      Was this review helpful? 1
      , chennai
      Reviewed on Mar 18, 2017
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