Bajaj General Insurance makes this process straightforward. You can buy, renew, or manage your car insurance policy entirely online within minutes.
Choosing the Right Car Insurance Plan
Bajaj General Insurance offers three different car insurance policies. Given in the table below is the comparison between the different car insurance policies offered by the insurer:
Feature | Third-Party Cover | Standalone Own Damage | Comprehensive Cover |
What is Covers | Injury/death or property damage caused to others | Damage to your own vehicle only | Your vehicle + third-party liabilities |
Is it Legally Mandatory? | Yes | No | No |
Policy Period | 1 year or 3 years | 1 year | 1 year or 3 years |
Third-Party Liability | Included | Not Included | Included |
Accident and Collision Damage | Not Covered | Covered | Covered |
Natural and Man-Made Disasters | Not Covered | Covered | Covered |
Fire Damage | Not Covered | Covered | Covered |
Theft | Not Covered | Covered | Covered |
Compulsory Personal Accident Cover | Available | Available | Available |
Add-On Covers | Not Available | Up to 27 add-ons | Up to 27 add-ons |
Best Suited For | Budget drivers and old vehicles | Drivers with active multi-year TP policy | New and mid-life cars and daily commuters |
What Does Bajaj General Car Insurance Cover?
The cover that is provided depends on the type of insurance policy. Under a comprehensive policy, the cover that is provided is mentioned below:
- Accidents and Collisions: Covers repair costs when your vehicle is damaged in a road accident or collision, whether you are at fault or not.
- Fire Damage: Protection against losses arising from fire, whether caused by an electrical fault, explosion, or spontaneous ignition.
- Natural Disasters: Covers damage caused by floods, cyclones, earthquakes, landslides, and other natural calamities beyond your control.
- Man-Made Events: Protects against losses resulting from civil disturbances, riots, strikes, and deliberate acts of vandalism.
- Theft: If your car is stolen, you receive compensation based on the Insured Declared Value (IDV) set at the start of your policy.
- In-Transit Damage: Covers damage that occurs while your vehicle is being transported by road, rail, air, or sea.
- Third-Party Liability: Unlimited cover for injury or death caused to a third party, plus up to Rs.7.5 lakh for third-party property damage.
- Personal Accident Cover: Financial support for the owner-driver in the event of death or permanent disability, with a sum insured starting from Rs.15 lakh.
What is not Covered?
The exclusions under a Bajaj Geneal car insurance policy are mentioned below:
- Intentional Damage: Any damage deliberately caused to the vehicle by the policyholder is not covered.
- Driving Without a Valid Licence: Claims will be rejected if the vehicle was driven by someone without a valid driving licence at the time of the incident.
- Outside India: The policy is only valid within India. Incidents occurring abroad will not be covered.
- Unauthorised Modifications: Illegal electrical or structural modifications to the vehicle can invalidate the policy.
- Commercial Use of a Private Vehicle: Using a private car for paid commercial activities (such as taxi services) and making a claim may result in rejection.
- General Wear and Tear: Standard depreciation and gradual mechanical deterioration due to regular use are excluded.
- Driving Under the Influence: Damage caused while driving under the influence of alcohol or drugs is not claimable.
- War or Nuclear Risks: Losses arising from war, invasion, nuclear radiation, or related risks are excluded.
- Racing or Speed Testing: Damage sustained during racing, competitive speed trials, or stunts is not covered.
- Overloading: Exceeding the vehicle's stated passenger or weight capacity, leading to an accident, is not covered.
Bajaj General Car Insurance Policy Add-Ons
A standard policy is a great start, but add-ons let you tailor your cover to your exact needs. Here are the most popular options available with Bajaj General.
- Zero Depreciation Cover: Receive the full replacement value of damaged parts during a claim, without any depreciation deductions applied to rubber, plastic, or glass components.
- Engine Protector: Covers expensive repair or replacement costs for your engine and gearbox, including damage caused by water ingress during heavy monsoons or unexpected oil leaks.
- No Claim Bonus (NCB) Protector: Safeguards your accumulated NCB discount even after making a claim, ensuring your renewal premium stays lower.
- 24/7 Roadside Assistance: Round-the-clock help for emergencies such as flat tyres, dead batteries, emergency fuel delivery, and towing services, wherever you are in India.
- Consumables Cover: Pays for consumable items used during repairs, such as engine oil, nuts, bolts, coolant, and lubricants, which are typically excluded from standard policies.
- Return to Invoice (RTI): In the event of total loss or theft, this add-on ensures you receive the original purchase invoice value of your car, rather than just the depreciated IDV.
- Key and Lock Replacement: Covers the cost of replacing lost or stolen car keys and reprogramming locks, without affecting your No Claim Bonus.
- Tyre Safeguard: Provides cover for tyre and tube replacement expenses when damage occurs due to an accident, reducing out-of-pocket costs significantly.
- Conveyance Benefit: Pays a daily allowance to cover your travel costs, such as cabs or public transport, while your car is being repaired at a garage.
Factors That Affect Your Car Insurance Premium
Some of the main factors that affect the premium of a car insurance policy are mentioned below:
- Age of the Vehicle: As your car ages, its Insured Declared Value (IDV) drops due to depreciation, which reduces your premium but also lowers the maximum payout in a claim.
- Insured Declared Value: IDV represents your car's current market value. A higher IDV means greater cover but a higher premium, while a lower IDV reduces costs but limits your payout.
- Geographical Location: The place where the vehicle was registered plays a role in affecting the premium. Areas with higher accident or theft rates, typically metro cities, attract higher premiums.
- Car Model and Engine Size: Luxury or high-displacement vehicles (above 1,500 cc) cost more to insure due to higher repair and parts costs.
- Fuel Type: Diesel vehicles tend to attract higher premiums due to costlier parts and greater theft risk compared to petrol or CNG cars.
- Type of Cover: A comprehensive policy covering both own damage and third-party liability will cost more than a standalone or third-party-only plan.
- No Claim Bonus (NCB): A clean claims record earns a discount at renewal. Your NCB can grow to as much as 50% off your premium after five consecutive claim-free years.
- Voluntary Deductible (Excess): Agreeing to pay more of each claim yourself (a higher excess) reduces your insurer's liability and lowers your premium accordingly.
- Add-On Covers: Each add-on you select increases your premium slightly. Choose only the add-ons that genuinely match your driving circumstances.
Ways to Lower Your Car Insurance Premium
Some of the different ways to reduce the car insurance premium are mentioned below:
- Maintain a Clean Driving Record: Fewer incidents mean fewer claims, which helps you build and retain a larger No Claim Bonus over time.
- Choose Add-Ons Wisely: Only opt for add-ons that genuinely match your usage. Selecting unnecessary covers simply increases your premium.
- Raise Your Voluntary Excess: Opting for a higher voluntary deductible transfers more risk to you and earns a discount on your base premium.
- Compare Plans Before Buying: Use the online quote tool to compare coverage and premiums side by side before committing to a plan.
- Install an Approved Anti-Theft Device: Fitting an ARAI-approved security device reduces your car's theft risk profile and can earn you an additional premium discount.
- Avoid Claiming for Minor Repairs: Paying for small repairs out of pocket preserves your NCB, which can save you significantly more at renewal.
- Renew on Time: Letting your policy lapse may trigger a vehicle inspection, reset your NCB, and result in a higher renewal premium. Renew before expiry.
How to Buy Bajaj General Car Insurance Online?
The process that must be followed to purchase a car insurance policy online with Bajaj General is mentioned below:
- Visit the Bajaj General website or open the Bajaj General app and log in with your mobile number.
- Provide your car's registration number, make, model, and year of manufacture.
- Choose between a Third-Party, Standalone Own Damage, or Comprehensive car insurance plan.
- Enhance your protection with add-ons such as Zero Depreciation, Engine Protector, or 24/7 Roadside Assistance.
- Check your IDV, apply any eligible No Claim Bonus, and review your final premium amount.
- Pay via UPI, credit/debit card, or net banking. Your policy document will be sent on to your email ID.
Documents You Will Need
The list of documents that must be submitted when you purchase a car insurance policy are mentioned below:
- Vehicle registration details
- Valid driving licence
- Bank account details (NEFT)
- Vehicle tax receipts
- Completed insurance proposal form
Filing a Car Insurance Claim with Bajaj General
Bajaj General offers two methods of claim settlement, cashless and reimbursement. Given below is how each method works:
Cashless Claims
- Register your claim via the Bajaj General website, app, or toll-free number.
- Receive a claim registration number by SMS upon successful registration.
- Take your vehicle to an authorised network garage (one of 7,200 plus cashless garages).
- Submit all required documents to the surveyor assigned to your case.
- Once the survey is complete, Bajaj General settles the repair bill directly with the garage, no cash from you.
Reimbursement Claim
- Register your claim via the Bajaj General website, app, or toll-free number.
- Receive your claim registration number by SMS.
- Take your vehicle to any garage of your choice, a network garage is not required.
- Pay the repair bill upfront, collect all invoices and receipts, and submit them to your surveyor.
- After document verification and confirmation of liability, Bajaj General transfers the approved amount directly to your bank account via NEFT.
Why Buy Car Insurance From Bajaj General?
Some of the main reasons to purchase a car insurance from Bajaj General are mentioned below:
- Industry-Leading Claim Settlement: A 98% claim settlement ratio reflects our commitment to paying valid claims promptly and fairly, without unnecessary delays or red tape.
- Fully Digital Experience: From buying and renewing to filing a claim, everything is handled through our website or mobile app, no paperwork required.
- Extensive Cashless Garage Network: With over 7,200 authorised garages across India, you will almost always find a trusted partner nearby for hassle-free cashless repairs.
- Highly Customisable Cover: Up to 27 add-ons mean you can build a policy that reflects your actual needs from zero depreciation to EV battery protection.
- 24/7 Customer Support: Our dedicated support team is available around the clock by phone and chat, ensuring that help is always within reach, regardless of the hour.
- Fast, Transparent Quotes: Get a personalised, accurate premium quote in seconds with clear breakdowns of your cover, deductibles, and applicable discounts.
- Is car insurance legally required in India?
Yes, under the Motor Vehicles Act of 1988, every vehicle on Indian roads must hold at least a valid third-party car insurance policy. Driving without one is a legal offence and can result in fines.
- What is the difference between a comprehensive plan and third-party insurance?
Third-party insurance covers your legal liability for injuries or property damage you cause to someone else, it does not cover any repairs to your own vehicle. A comprehensive policy, by contrast, combines third-party liability with own damage cover, protecting your car against accidents, theft, fire, and natural disasters as well.
- What is the IDV and how does it affect my premium?
The Insured Declared Value is the estimated current market value of your car and represents the maximum amount your insurer will pay in the event of total loss or theft. A higher IDV offers greater financial protection but results in a higher premium, whereas a lower IDV reduces your premium but limits your payout.
- What is an NCB and how much can I save?
A No Claim Bonus is a discount on your renewal premium rewarded for each claim-free year. It accumulates over time and can reduce your own damage premium by up to 50% after five consecutive claim-free years.
- Can I buy or renew car insurance entirely online with Bajaj General?
Yes, Bajaj General provides the option to buy or renew a car insurance online.
- What is zero depreciation cover, and do I need it?
Under a standard policy, the insurer deducts depreciation from the value of replaced parts such as plastic, rubber, and glass before settling your claim. Zero depreciation cover (also called bumper-to-bumper cover) removes these deductions, meaning you receive the full replacement cost.
- What documents are needed to file a car insurance claim?
For all claims, you will generally need a completed and signed claim form, a copy of your vehicle's Registration Certificate (RC), and one valid government-issued ID (such as Aadhaar or PAN). For reimbursement claims, you will also need original repair invoices, a copy of the relevant driving licence, an FIR or police report (if applicable), and a cancelled cheque or NEFT mandate for bank transfer. Cashless claims typically require fewer documents as the garage handles much of the process.
- Does car insurance cover electric vehicles (EVs)?
Yes, Bajaj General Insurance offers dedicated cover for electric vehicles. A standard EV policy covers third-party liabilities and own damage from accidents, theft, fire, and natural disasters.
- Can I transfer car insurance to a new owner when selling my vehicle?
Yes, when you buy or sell a second-hand car, the existing insurance policy must be transferred to the new owner's name within 14 days of purchase, as mandated by IRDAI and the Motor Vehicles Act.