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  • Reversal of Credit Card Payment

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  • Many people nowadays make payments for goods and services using their credit cards online or offline. Sometimes after making a payment, you might have to cancel your order or transaction because of some reason. When you cancel, your credit card issuer might reverse your payment.

    Ways to Receive Reversal of Credit Card Payments

    Some of the ways in which people can receive reversal of credit card payments are as follows:

    Online Refunds – Today many people use their credit cards to make purchases online. When you make online payment for a product and then cancel your order, you may get a refund of the full payment. Before purchasing you should read the returns and refunds policy of the merchant you are making the payment to. Every merchant has their own refunds policy for cancelled orders. There are some websites that do not provide refunds, some have conditions on refunds, some provide points as refunds instead of cash and there are some websites that provide the full refund for a product without asking for a reason.

    Double Swipe – Sometimes when you swipe your credit card at a store and receive a SMS saying you have been charged, but the machine does not provide a charge slip, then the store owner may ask you to swipe your card again. In such cases, you end up paying twice for a product because of a glitch in the machine. If you report such incidents to the bank, then your bank will forward details about the same to the merchant and ask them to accept the reversal request.

    Cancellation of Purchases – Credit cardholders have the option of cancelling any transaction that they have made using their card online or at physical stores. Cardholders can either cancel the transaction directly or demand a chargeback. For direct cancellation, cardholders have to cancel the order and the payment will be reversed in their bank account within 30 minutes. Chargeback is a way through which cardholders can cancel their purchase if they are not satisfied with the service or product they bought. In this case, the bans will reverse the amount to the credit card and will not pay it to the merchant. Customers have to place chargeback requests within a period of 180 days, starting from the date of purchase.

    If a credit card company or online merchant does not respond after promising reversal of funds, then customers can approach the consumer court. In India, the Consumer Protection Act provides protection all customers. If a merchant does not provide refunds, consumers can approach the district forum court. Generally, merchants try their best to solve the problems of their customers to avoid any kind of negative publicity.

    Display of any trademarks, tradenames, logos and other subject matters of intellectual property belong to their respective intellectual property owners. Display of such IP along with the related product information does not imply BankBazaar's partnership with the owner of the Intellectual Property or issuer/manufacturer of such products.

    Reversal of Credit Card Payment Reviews

    • ICICI Bank Credit Card
      "Excellent Service"
      0.5 5.0/5 "Blown Away!"
      I have ICICI bank credit card which was offered through Bank .I am using this credit card for the past 6 months and the credit limit was really good and it was sufficient as well .This was a free card and there are good reward points as well as cash back offers .I have got the credit card on time without any delay .
      Was this review helpful? 1
      , warangal
      Reviewed on Sep 21, 2019
    • RBL Bank
      RBL Bank Credit Card
      "Need to decrease charges"
      0.5 5.0/5 "Blown Away!"
      I am using RATNAKAR bank Bajaj credit card for more than a year which was applied through an other channel. It is an annual fee chargeable of 1000 rupees. The credit limit is given for 45 thousands which was sufficient. There is an EMI option but charges are high 23%. I use this card for shopping and get reward points.
      Was this review helpful? 1
      , nellore
      Reviewed on Sep 21, 2019
    • HDFC Bank Credit Card
      "Good Service"
      0.5 5.0/5 "Blown Away!"
      I have HDFC Bank credit card which was applied through Bank directly .The credit limit was really good and it was sufficient as well and got all the details about the card process very clearly through the agent.This was a free card and got the card on time .Customer service is also good and getting good response if contact for any query .
      Was this review helpful? 0
      , surat
      Reviewed on Sep 21, 2019
    • SBI Cards Credit Card
      "Good Service"
      0.5 5.0/5 "Blown Away!"
      I have State Bank Of India credit card which was applied through Bank directly and got it .I am satisfied with the credit limit and got all the details about the card process very clearly through the agent.This was a chargeable card and got the card on time .Customer service is also good and getting good response .
      Was this review helpful? 0
      , surat
      Reviewed on Sep 21, 2019
    • ICICI Bank Credit Card
      "Good Service"
      0.5 5.0/5 "Blown Away!"
      I am using ICICI Bank credit card which i am using for more than 2 years .I have taken this credit card through bank directly.This was a free card and got the details about the card process through the agent.I have got very good credit limit and this card is good to use .I am very much comfortable with the service so far .
      Was this review helpful? 1
      , surat
      Reviewed on Sep 21, 2019
    • Axis Bank Credit Card
      "Good Service"
      0.5 5.0/5 "Blown Away!"
      I am using Axis Bank credit card which i am using for more than 2 years .I have taken this credit card through bank directly.This was a free card and got the details about the card process through the agent.I have got good credit limit and this card is good to use .I am satisfied with the service so far .
      Was this review helpful? 0
      , surat
      Reviewed on Sep 21, 2019
    • Bank Bazaar Credit Card
      "Good"
      0.5 5.0/5 "Blown Away!"
      I am satisfied with Bankbazaar's service. Bankbazaar is helping me a lot to get credit card. I had come to know about Bankbazaar from Google. I have downloaded their mobile application. I am receiving update credit score and I can check loans and credit card offers.
      Was this review helpful? 0
      , hyderabad
      Reviewed on Sep 21, 2019
    • HDFC Bank Credit Card
      "Not satisfied"
      0.5 1.0/5 "Really Bad"
      I applied for HDFC BANK MONEYBACK CREDIT CARD. I submitted my documents online. They have closed my application as my credit score is very low. I tried 2-3 times for credit card. My salary account is with HDFC Bank still they are rejecting my application.
      Was this review helpful? 0
      , hyderabad
      Reviewed on Sep 21, 2019
    • SBI Cards Credit Card
      "Good Service"
      0.5 4.5/5 "Excellent!"
      I have State Bank Of India credit card which was taken through Bank directly.I am using this credit card for the past 2 years ,This was a life time free card and satisfied with the credit limit as well.There are reward points but no cash back offers .The service was really good and i am very much comfortable to use this card .
      Was this review helpful? 0
      , hyderabad
      Reviewed on Sep 21, 2019
    • HDFC Bank Credit Card
      "Better Service"
      0.5 5.0/5 "Blown Away!"
      I have HDFC Bank credit card which was taken through Bank directly.I am using this credit card for the past 4 years ,This was a free card and i have got a very good credit limit it was upto 1lakh .There are good cash back offers and reward points .I am using this card for mostly for online purchase and i am getting good offers as well.
      Was this review helpful? 0
      , thiruvananthapuram
      Reviewed on Sep 21, 2019
    • Axis Bank Credit Card
      "Good Service"
      0.5 4.0/5 "Great!"
      I am using Axis Bank credit card which was taken through Bank directly .I am using this credit card for the past 1 year .The credit limit was really good it was upto 40,000 and it was very much comfortable as well.This was a chargeable card and having good reward points as well as cash back offers.
      Was this review helpful? 0
      , dhuri
      Reviewed on Sep 20, 2019
    • Bank Bazaar Credit Card
      "Excellent"
      0.5 5.0/5 "Blown Away!"
      I have been using Bankbazaar's mobile application for a long time. I am using it to my account details, loans and credit card offers. I am really satisfied with their services. I have come to know about Bankbazaar from a promotional message.
      Was this review helpful? 0
      , chandigarh
      Reviewed on Sep 20, 2019
    • HDFC Bank Credit Card
      "Average Service"
      0.5 4.0/5 "Great!"
      I have HDFC Bank credit card which was offered through Bank .I am using this credit card for the past 1.5 years.The credit limit was good and it was acceptable as well. There are really good reward points as well as cash back offers ,This was a free card and it is very easy to use and it was smooth as well .
      Was this review helpful? 0
      , madurai
      Reviewed on Sep 20, 2019
    • HDFC Bank Credit Card
      "Not satisfied"
      0.5 1.0/5 "Really Bad"
      I had applied a MONEYBACK CARD from HDFC Bank. I had arranged the documents to submit. I called them many times but their number was not reachable. I just spoke to them one on the phone once. One of their executives told me that they don't give loan to security guard.
      Was this review helpful? 0
      , chandigarh
      Reviewed on Sep 20, 2019
    • Bank Bazaar Credit Card
      "Very Good"
      0.5 5.0/5 "Blown Away!"
      I have been using Bankbazaar's service for the last 2-3 years. I have downloaded their mobile application to check credit card offer and loans. It's very useful. I had come to know about Bankbazaar when I received a promotional message to check credit score.
      Was this review helpful? 0
      , noida
      Reviewed on Sep 20, 2019
    • HDFC Bank Credit Card
      "Average"
      0.5 4.0/5 "Great!"
      I had applied HDFC BANK MONEYBACK credit card. Their executive called and informed me that my application has been closed because my employer is not private limited. I submitted my documents online. Their customer service was good, they gave me proper information.
      Was this review helpful? 0
      , noida
      Reviewed on Sep 20, 2019
    • SBI Cards Credit Card
      "Good Card"
      0.5 4.5/5 "Excellent!"
      Last two years I am using SBI simply save card, its easy to access any where either in all the swiping machine. It has yearly fee around Rs.2500, they have airport lounge, travel discounts, they do have cash back at amazon, flipkart and other sites.
      Was this review helpful? 0
      , mumbai
      Reviewed on Sep 20, 2019
    • HDFC Bank Credit Card
      "Best Service"
      0.5 5.0/5 "Blown Away!"
      I have HDFC Bank credit card which was taken through Bank.I am using this credit card for the past 1 year .This was a free card and the agent gave all the information about the card process.I have got the credit card on time and the credit limit was good .I have not submitted any documents since it was a paperless approval .
      Was this review helpful? 0
      , jaipur
      Reviewed on Sep 20, 2019
    • Axis Bank Credit Card
      "Benefits should be improved"
      0.5 2.0/5 "Expected more"
      My master privilege card has yearly fee of Rs.1500, Its a basic card for regular usage. Some time I get fuel surcharges around 2% but its not so beneficial , I am getting reward points based on my spend. For 100 rupees I get 4 points is equal to one rupee.
      Was this review helpful? 0
      , vijayawada
      Reviewed on Sep 20, 2019
    • Axis Bank Credit Card
      "Good for cash back"
      0.5 5.0/5 "Blown Away!"
      AXIS bank upgraded my credit card feature in my seven years of experience, earlier I had my zone card now I got classic signature card it has yearly fee of Rs. 5000, they give same value of Rs.5000 cash back for shopping purpose like big bazaar and they do have airport lounges, air miles.
      Was this review helpful? 0
      , vijayawada
      Reviewed on Sep 20, 2019
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