Fed Starbiz Credit Card

The features and benefits of the Fed StarBiz Business Credit Card are as follows: 

1. Linked to OD/CC Account: The card connects directly to your Overdraft (OD) or Cash Credit (CC) account, removing the need for a separate credit line. 

1. Simplified Cash Flow Management: By using your existing credit facility, the card streamlines business spending and financial planning. 

1. Real-Time Transaction Integration: All transactions are reflected instantly in your primary account, simplifying bookkeeping and month-end reconciliation. 

1. High Daily Spending Limit: You can transact up to Rs.3 lakhs per day or use your available account balance, whichever is lower. 

1. Suitable for Large Business Payments: The card supports high-value expenses such as inventory purchases, vendor payments, and professional services. 

1. Five-Year Validity: It offers a five-year validity period, reducing the hassle of frequent renewals (subject to the linked account status). 

1. Flexible Payment Options: You can make payments via POS machines, online platforms, and Tap & Pay for quick, contactless transactions. 

1. Dual-Network Compatibility: The card works across both RuPay and Visa networks, ensuring broad national acceptance. 

1. Accepted Across India: It is widely accepted at merchant locations nationwide, both online and offline. 

1. Business-Grade Security: Security features like tokenisation, encryption, and secure authentication protect against fraud and cyber threats. 

1. Seamless Credit Access: You get immediate access to your sanctioned credit limits without delays or additional documentation. 

1. Designed for Business Use: The card supports structured, purposeful spending and aligns with the purchasing patterns of business owners and professionals. 

1. Reduced Administrative Workload: All expenses are consolidated into your main account, eliminating the need to manage a separate credit card statement.

Eligibility Criteria for the Fed StarBiz Credit Card

To apply for the Fed StarBiz Business Credit Card, applicants must meet the following eligibility requirements: 

1. Existing Federal Bank OD or CC Account Holder: The applicant must hold an active Overdraft (OD) or Cash Credit (CC) account with Federal Bank, with sanctioned limits of up to Rs.50 lakhs. 

1. Registered under MSMED Act, 2006: Only individuals engaged in manufacturing or service-related business activities as defined under the Micro, Small and Medium Enterprises Development (MSMED) Act, 2006 are eligible. 

1. Eligible Business Constitution: The credit card is available exclusively to individuals and sole proprietors. Partnerships, LLPs, and private limited companies are currently not eligible under this program. 

Fees & Charges for the Fed StarBiz Credit Card

The fees and charges associated with the Fed StarBiz Business Credit Card are:

How can I apply for the Fed StarBiz Credit Card?

To apply for the Fed StarBiz Credit Card, follow these simple steps: 

1. Step 1: Visit Your Nearest Federal Bank Branch: Locate and visit the nearest Federal Bank branch that offers business banking services. 

1. Step 2: Submit the Application: Complete the Fed StarBiz Credit Card application form and submit it along with the necessary business documentation. 

1. Step 3: Provide Required Documents: Ensure you provide all required documents, including proof of your OD/CC account with the bank and any other necessary business documents. 

1. Step 4: Bank Staff Assistance: The branch staff will assist you with the application process and clarify any queries regarding eligibility or documentation. 

1. Step 5: Application Review: The bank will review your application and, if approved, issue your Fed StarBiz Credit Card based on your account eligibility. 

How to Track the Status of Your Fed StarBiz Credit Card Application

To track the status of your Fed StarBiz Credit Card application, you can easily get in touch with the following: 

1. Branch Staff: Visit your nearest Federal Bank branch and inquire with the staff about the current status of your application. 

1. Business Banking Relationship Manager (RM): You can also contact your assigned Business Banking RM for personalised updates and assistance regarding your application.

How to Activate Your Fed StarBiz Credit Card

To fully activate your Fed StarBiz Credit Card and start using it for various transactions, follow the steps below: 

1. Set Your PIN for POS/Contactless Transactions

1. Step 1: Set the PIN for your card to enable Point-of-Sale (POS) and Contactless transactions. 

1. Step 2: You can set your PIN via the Interactive Voice Response (IVR) system by calling 0484-2630994. 

2. Activate for E-Commerce Transactions

1. Step 1: To enable your card for online (E-commerce) transactions, you need to activate it through the IVR system. 

1. Step 2: Call 04846716700 or 04842846699 from your mobile number registered with the bank. 

How to Track the Status of Your Fed StarBiz Credit Card Application

To track the status of your Fed StarBiz Credit Card application, you can easily get in touch with the following: 

1. Branch Staff: Visit your nearest Federal Bank branch and inquire with the staff about the current status of your application. 

1. Business Banking Relationship Manager (RM): You can also contact your assigned Business Banking RM for personalised updates and assistance regarding your application.

How to Reissue and Replace Your FedStartBiz Credit Card

If your FedStartBiz Credit Card is lost, stolen, damaged, or defective, immediately report it to the Bank's customer service. You can contact them via the phone number or email provided by the Bank. 

1. Step 1: Visit the Bank's Card Division Centre or Branch. Go to any Card Division Centre or branch of the Bank to request a replacement card. Ensure you provide the necessary details to assist in processing your request. 

1. Step 2: Pay Applicable Charges. A replacement fee may apply, which is payable at the time of the request. The Bank will inform you of the applicable charges before processing the replacement. 

1. Step 3: Return the Damaged Card. If your card is damaged, it must be cut in half through the magnetic stripe and returned to the Bank. For lost or stolen cards, simply inform the Bank as soon as possible and follow the necessary steps for security purposes. 

1. Step 4: Receive Your Replacement. Once your request is processed, your new FedStartBiz Credit Card will be issued at the Bank's discretion and sent to you.

Customer Support & Dispute Resolution for Fed StarBiz Credit Card

Federal Bank prioritises timely and efficient resolution of customer issues. Below is an overview of the key processes for resolving disputes and seeking support related to your Fed StarBiz Credit Card. 

Billing Disputes Resolution

If you notice any discrepancies in the charges on your statement linked to your Overdraft (OD) or Cash Credit (CC) account, contact Customer Care at 1800 420 1199 within 30 days. Failing to report within this period will be construed as acceptance of the charges. 

Grievance Redressal Process

If you are dissatisfied with the initial response, escalate the issue in two steps: 

1. First Level (Grievance Redressal Officer): Call 1800-420-1199 or email creditcards@federalbank.co.in for assistance. 

1. Second Level (Principal Nodal Officer): If unresolved, email your concerns with complaint details to support@federalbank.co.in. 

Customer Liability for Fraudulent Transactions

To safeguard your financial interests and minimise your liability in the event of fraudulent transactions, it is essential to report any unauthorised activity promptly. 

1. Within 3 working days: If a fraudulent transaction is reported within three working days, you will incur zero liability. This offers complete protection from any financial loss due to fraud. 

1. 4 to 7 working days: Reporting a fraudulent transaction between 4 and 7 working days limits your liability to the transaction amount or in line with RBI guidelines. This ensures that you are only responsible for a limited portion of the loss. 

1. Beyond 7 working days: If fraud is reported after 7 working days, the liability will be determined according to the Bank’s policy. The bank may assess the situation based on various factors, potentially holding the customer liable for a greater portion of the loss. 

Failed Transactions and Compensation

In the event of a failed transaction, Federal Bank will automatically credit the compensation to your account, as per RBI’s guidelines on Turnaround Time (TAT). No customer complaint is necessary for this process, ensuring quick resolution.