Capital First Personal Loan Customer Care Number

Capital First Customer Care Branches in India

Listed below are the main branches of Capital First in India: (Visit us between Monday to Saturday 9:30 AM to 4:30 PM, Branch will remain closed on 2nd and 4th Saturday and on respective State Holidays)

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FAQs on Capital First Personal Loan Customer Care

• How do I know the EMI date for my personal loan?

  Visit the Capital First website, and log in using your username and password. Click on 'active loans' and your loan details will be displayed on the screen. Usually, the personal loan EMI date is set between 2nd and the 5th of every month.

• Should I visit the Capital First branch to pay my personal loan monthly installments?

  You can make the EMI payment at any Capital First branch, however, to make the process more convenient, you can also pay the EMI on the website of Capital First. Log in to the customer portal using your username and password, click on 'Pay EMI option', enter your loan account number and other relevant details, choose the payment mode and make the payment.

• How do I check if I have completed my personal loan payment?

  Visit the Capital First customer portal, log in and click on 'my loans'. Choose 'current loans' and the page will display whether you have completed your EMIs for your personal loan or have pending installments.

• Can I shift the EMI payment due date?

  No, the EMI due date is standardised among customers and cannot be shifted or changed.

• Is it possible to calculate my EMI on the Capital First customer portal?

  Yes, the customer portal of Capital First has an EMI calculator to determine how much you will have to keep aside for the monthly installments and plan your finances in advance.

• Can I apply online for a personal loan from Capital First?

  Yes. Capital First allows customers to apply for a personal loan online. Customers can do it through the official website of the lender. Once you have located the personal loan product on the website, click on the 'Apply Now' button to proceed with the application process. Here, you need to provide your personal information like phone number and date of birth to initiate the process.

• Do I have to provide any collateral for getting a personal loan from Capital First?

  No. Personal loans do not require any collateral from the borrower. Capital First offers personal loans solely based on the creditworthiness of the borrower. Also, there is no need for a guarantor to co-sign while getting a personal loan.

• Is it possible to cancel my loan application after it has been approved? Are there any cancellation charges involved?

  Yes. It is possible to cancel the loan application even after its approval. Capital First does not charge any penalties for cancelling the loan application after its approval. If you wish to cancel your loan application, you can call the customer service department of the lender at 1860 500 9900 file a request.

• How can I know the EMI to be paid for a personal loan?

  During the application stage, you can calculate the EMI for your personal loan by using the EMI calculator tool available on the official website of the lender. You may also use the BankBazaar EMI calculator tool to know your monthly instalment.

• Can I prepay my personal loan before the end of the loan term?

  Yes. Capital First provides prepayment options for its personal loan customers. However, there is a lock-in period of six months. After the completion of six months, borrowers can prepay their outstanding loan amount. A prepayment penalty of 5% on the outstanding principal amount is charged by the lender if you wish to pay off your loan early.