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    • Capital First Personal Loan Customer Care Number is Rated as "Great!" by 488 Users

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    “To derive the best out of any business, it is necessary that the services offered meet customer expectations”

    Capital First, a leading provider of retail financing, vehicle and personal loan services has been in operation since 2008 in India. Known for their superior grade loan products, Capital First also has a dedicated customer support team that handles customer queries, requests, and grievances. The user friendly customer portal of the private financer allows a wide variety of activities, for customers to stay updated with all the transactions.

    Capital First Customer Portal

    The customer portal of Capital First is a one-stop destination for all loan related queries. From viewing loan status to downloading statements, it provides a seamless access to a broad range of services. Here’s a listing of activities supported by the Capital First customer portal:

    • View loan status and other related information
    • Download welcome letter, payment receipts, certificates, and account statements
    • Online EMI payments including foreclosures
    • Tools and balance calculators for both individual customers and MSMEs
    • Allows the customer to update KYC details online
    Apply for Personal Loan

    Capital First Customer Care Number

    Customers can reach out to Capital First on their helpline number 1860 500 9900 between 9am to 7pm. Make sure that you keep your personal loan account information handy for verification.

    Capital First Customer care Email Id

    You can write to Capital First customer care at customer.care@capitalfirst.com for all queries and feedback.

    Capital First Customer Care Branches

    You can also visit the branch to get in touch with a Capital First customer care executive to discuss your concerns about products and offers. Refer to the below table for branch details.

    Ahmedabad 2nd Floor, Shanti Annexe, Opp. B.D. Patel House, Naranpura, Ahmedabad, Gujarat.
    Ajmer 711/4, K.C. Complex, 2nd Floor, Opposite Doulat Bagh, Ajmer- 305001.
    Ambala Cantt. 2nd Floor, Minerva Complex, 180- 1 to 3, Rai Market, Ambala Cantt.- 133001.
    Amritsar 26, 1st Floor, Kennedy Avenue,Rialto Chowk, Opp. Circuit House, Amritsar- 143001.
    Bangalore C-1, R.P. Pride,1st and 2nd Floor, 20th Main Road, KHB 5th Block,Near Ganapati Temple, Koramangala, Bangalore- 560095.
    Baroda 5th Floor, K.P. Platina, Opp. Vanijya Bhavan, Race Course, Nr. Income Tax Bhavan, Alkapuri, Baroda- 390007.
    Bhopal Ground Floor, G-1 To G-5, Ground Floor, Akanksha Tower, Press Complex, M.P. Nagar, Bhopal- 462011.
    Bhubaneswar 1st Floor, North Side Block, Samabaya Bhawan (Orissa State Co-op Union Ltd.), Unit No. 9, Janpath, Bhubaneswar- 751022.
    Chandigarh Chandigarh-Sco 56, 1st Floor, Madhya Marg, Sector 26, Chandigarh- 160019.
    Chennai Amarasiri, 455, 3rd Floor, Anna Salai, Teynampet, Chennai- 600018.
    Coimbatore 218/2, Brindaban, 2nd Floor, T.V.Swamy Road (East),R.S.Puram, Coimbatore- 641002.
    Cuttack Ganesh Bazar, 2nd Floor, In front of Mahavir Market, Madhupatna, Cuttack- 753011.
    Dehradun 17, Rajpur Road, Opposite Gandhi Park, Above Natraj Publishers, Dehradun- 248001.
    Guwahati House No.16, 3rd Floor,Nilamoni Phukan Path, Christian Basti, Guwahati- 781005.
    Hyderabad M/S Malik Estate,Door No. 6-3-344, Road No. 1,Banjara Hills, Hyderabad- 500034.
    Indore 501 and 502, Panama Tower, 75 Manoramaganj Extension, Kanchan Bagh, Indore- 452001.
    Jaipur 2nd Floor, Man Upasana Plaza, Sardar Patel Marg, C Scheme, Opposite HSBC Bank, Jaipur- 302001.
    Jalandhar Sco 18, 1st Floor Puda Complex,Near Tehsil Office, Ladowali Road, Jalandhar- 144001.
    Jodhpur Shop Premises No.31,32, 33 and 34,2nd Floor, Dhan Laxmi Tower ,Jalori Gate Chopasni Road, Jodhpur- 342003.
    Kanpur 16/80, D-2 Khemka House Civil Lines Behind RBI, Kanpur- 208001.
    Kochi 2nd Floor, Cc Nos. 66/4033 To 66/4059,Chitoor Road on East, Ernakulam Village,Pullepady Jn, Kochi- 682035.
    Kolhapur D-8-6, Ground Floor, Mahalaxmi Chambers, Central Bus Stand, Kolhapur- 416001.
    Kolkata 6th Floor Block B, Apeejay House, 15 Park Street, Kolkata- 700016.
    Kota Unit No. 08, 1st Floor,Plot No. D-08, New Colony, Opp. Multipurpose School, Gumanpura, Kota- 324007.
    Lucknow 2nd Floor, Pandit House, 9A, Shahnajaf Road, Lucknow- 226001.
    Ludhiana 3rd Floor, Ludhiana Trade Tower,SCO -24, Feroze Gandhi Market,Opp Ludhiana Stock Exchange, Ludhiana- 141001.
    Madurai 79/2, 1st Floor, Bypass Road,Next to Rathina Hospital, Madurai- 625010.
    Mangalore Sri Kateeleshwari Enterprises, 2nd Floor, Presidency Square Building, Near Venkataramana Temple, Carstreet, Mangalore- 575001.
    Mumbai Unit No. 401-407, 4th Floor, A Wing, Technopolis Knowledge Park, Chakala Road, Opp. Holy Family School, Andheri (East), Mumbai- 400093.
    Mysore 657 A, B, C, D, E, F, G 1ST Floor, Siddu Complex, Vishwamanava Double Road, Saraswathipuram, Mysore- 570009.
    Nagpur Block No. 222, Vishnuvaibhav Building, Akashwani Square, Civil Lines, Nagpur- 440001.
    Nasik 4th Floor, Office No. 401 and 402, Sahyadri Business Park INC, MICO Circle Point, Trimbak Road, Tidke Colony, Above Hyundai Showroom, Nashik- 422002.
    New Delhi 4th- 6th Floor, Prem Dohil Sadan, 11, Rajendra Place, New Delhi- 110008.
    Pune 9th Floor, City Tower,Dhole Patil Road, Pune- 411001.
    Raipur Office No. 11, 2nd Floor,Mobin Mansion, ESC Colony, Kachehri Chowk, Behind District Court, Babu Jagjivanram Ward No. 40, Raipur- 492001.
    Rajkot 401, 4th Floor, Shivalik-7, Gondal Road, Near State Bank of India, Rajkot- 360002.
    Siliguri Jatin Das, Sarani, Ground Floor, Near Amtala Club, Ashrampara, Siliguri- 734001.
    Surat Office No. 0/401, 4th Floor, Milestone Leone, Athwa Gate, Beside Jolly Complex, Surat- 395002.
    Trivandrum T.C. 17/19-2, Jagathy, Poojappura Main Road, Near Jagathy Bridge, Near Rajiv Gandhi Biotechnology, Trivandrum- 695014.
    Udaipur 1st Floor, Jeevan Jyoti Complex, 3, Toran Baori Marg, Surajpole, Udaipur- 313001.
    Vadodara 5th Floor, K P Platina, Sahyadri Road, Alkapuri, Vadodara- 390005.
    Vellore 2nd Floor, Selvam Arcade, Katpadi Road, Green Circle, Opp. New Bus Stand, Vellore- 632004.
    Vijayawada Capital First Ltd, Door No.40-1-62, 63 and 64, Hafeez Plaza, 3rd Floor, Above Taruni Showroom, Opp. Eenadu Office, Benz circle, Vijayawada- 520010.
    Visakhapatnam Door No. 47-10-20/18, 2nd Floor, Dwaraka plaza, Dwaraka Nagar, Visakhapatnam- 530016.
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    Personal Loan Reviews

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    • Capital First Personal Loan
      "Best service"
      0.5 5.0/5 "Blown Away!"
      I have taken personal loan from capital first , as the rate of interest is a promising one . Paying the payments through ECS . They took 24 hours for approval and documentation as instant approval process.The customer service and response is good . The processing fees are high for personal loan compare to other banks. The tenure period is 4 years.
      Was this review helpful? 6

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      , ahmedabad
      Reviewed on Jul 25, 2018
    • Capital First Personal Loan
      "Good Service"
      0.5 4.0/5 "Great!"
      I took personal loan for 1.25 lacs from the Capital First, I got the loan amount with in 2 days. The interest rate was normal. I never had any issues during the application and documentation process.
      Was this review helpful? 3

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      , mumbai
      Reviewed on Jul 24, 2018
    • Capital First Personal Loan
      "Poor Service"
      0.5 2.0/5 "Expected more"
      I took a personal loan from the Capital First for 3.5 lacs, there were charges. They need to reduce the rate of interest and the service charges associated with their personal loans. I am not happy with the service I got.
      Was this review helpful? 5

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      , bangalore
      Reviewed on Jul 20, 2018
    • Capital First Personal Loan
      "Poor Service"
      0.5 3.0/5 "Satisfactory"
      I took loan of 4 lac from the Capital First, I've applied via agent. I got the loan amount with in 2 months, there was a considerable delay processing the application and documentation. The interest rate was normal. They need to process the loan application more quickly.
      Was this review helpful? 4

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      , hyderabad
      Reviewed on Jul 20, 2018
    • Capital First Personal Loan
      "Good service"
      0.5 4.0/5 "Great!"
      I have taken a personal loan with Capital First and my loan experience was good, the loan amount was for Rs 1.5 lakhs with nominal interest rate when compared to others. Customer service was good, they followed up on time and the tenure period is 4 years.
      Was this review helpful? 2

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      , bangalore
      Reviewed on Jul 18, 2018
    • Capital First Personal Loan
      "Excellent Service"
      0.5 5.0/5 "Blown Away!"
      It has been almost a year since i had taken this loan. It had been a very good experience with them where the process has been simple and easy in getting this loan. The loan amount which they had provided had been very good and the interest rate also had been good. There has not been any issues faced with the banking services of them.
      Was this review helpful? 6

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      , hyderabad
      Reviewed on Jul 12, 2018
    • Capital First Personal Loan
      "Excellent Service"
      0.5 5.0/5 "Blown Away!"
      It had been a very good experience with them and the loan process has got over in 48 hours. The services which they had provided so far had been good and the loan amount which they had provided also had been good and the interest rate with them also had been good as well.
      Was this review helpful? 5

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      , thane
      Reviewed on Jul 06, 2018
    • Capital First Personal Loan
      "Good service"
      0.5 4.0/5 "Great!"
      My personal loan was taken with CAPITAL FIRST 1 year back. The loan amount was less than a lakh and the interest rate was satisfactory . The tenure period was 2 years . I had a smooth documentation process and i have not faced any issues with the service . The processing fee was bit high .
      Was this review helpful? 1

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      , vijayawada
      Reviewed on Jul 05, 2018
    • Capital First Personal Loan
      "Good service"
      0.5 5.0/5 "Blown Away!"
      My personal loan was taken with CAPITAL FIRST 3 years back. The loan amount was 50,000 and the given interest rate was satisfactory . The tenure period was 24 months. The customer service and responses was good. Its a paperless process . The processing fee was bit high than other banks and they have sanctioned the loan with the committed time.
      Was this review helpful? 3

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      , indore
      Reviewed on Jul 05, 2018
    • Capital First Personal Loan
      "GOOD"
      0.5 4.0/5 "Great!"
      From last 3 years that i am using the CAPITAL FIRST. Emi option is there for my loan and it is applicable but not for all. I have taken the mobile, television and also the washing machine. The limit is high what they have given and it is satisfactory.
      Was this review helpful? 4

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      , chennai
      Reviewed on Jun 26, 2018
    • Capital First Personal Loan
      "Good service"
      0.5 4.0/5 "Great!"
      I have taken a personal loan from Capital First and my loan experience was good, the loan amount was for Rs 3 lakhs with 13% as interest rate which is nominal rate. Customer service was good and they followed up on time. The tenure period for this loan is for 3 years.
      Was this review helpful? 1

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      , thane
      Reviewed on Jun 25, 2018
    • Capital First Personal Loan
      "Worst customer service ever"
      0.5 0.5/5 "Unacceptable"
      Dear Team Subject: Refund against the amount deducted on 22.06.218 This is the reference to above subjected loan account number. That is my May'18 month EMI bounced (dt.05.06.2018) because of insufficient balance in it. As per the telephone call received from the capital first executive (Mr.Ashok Mehra:+91 9803108082).I paid that amount with bounced charges (Rs.6004 dt.19.06.2018;Ref no:817015339428) in his account (A/c no:7412182966; IFSC code:KKBK0000251).So,he can pay it with immediate effect.Further transaction details attached above. I don't know why this happened again.If you guys have not such manpower who handle the cases .Than why you claim or ask for bounce charges. IN THIS CASE NOW ITS TIME TO GET IT BACK.SO REFUND MY 2ND TIME WRONGLY DEDUCTED AMOUNT WITHIN 24 HOURS ALONG WITH BOUNCE CHARGES.IF IT WILL NOT DONE THAN THAT BOUNCE CHARGES WILL EB DOUBKE AFTER EVERY 24 HOURS .
      Was this review helpful? 0

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      , ludhiana
      Reviewed on Jun 24, 2018
    • Capital First Personal Loan
      "Best Service"
      0.5 5.0/5 "Blown Away!"
      I have take personal from the Capital first . They delayed in documentation and approval process . There is no processing fees . The rate of interest is high and am not satisfied with it. They gave the tenure period of 36 months Overall am satisfied with the personal loan from capital first.
      Was this review helpful? 0

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      , hyderabad
      Reviewed on Jun 22, 2018
    • Capital First Personal Loan
      "Very Good Service"
      0.5 5.0/5 "Blown Away!"
      It has been a very good experience with this personal loan. This loan has been completed and getting the loan has been a simple and easy process. The interest rate with them had been good and the loan amount which they had provided had been satisfactory as well. The whole process has taken less time and it went smooth.
      Was this review helpful? 1

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      , new delhi
      Reviewed on Jun 20, 2018
    • Capital First Personal Loan
      "Good Service"
      0.5 3.5/5 "Pretty good"
      I took a personal loan from the Capital First for 9000. Their service is better, The EMI was 7400 per month , The interest rate is 10% nominal when comparing to other services in the market. Overall the whole loan process was easy and hassle free.
      Was this review helpful? 1

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      , new delhi
      Reviewed on Jun 07, 2018
    • Capital First Personal Loan
      "Best Service"
      0.5 5.0/5 "Blown Away!"
      I have taken a personal loan from Capital First and my loan experience was good, the loan amount was for Rs 1 lakh with high interest rate when compare to all other sources. Customer service was good and they responded on time. The tenure period for this loan is 3 years.
      Was this review helpful? 2

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      , coimbatore
      Reviewed on May 17, 2018
    • Capital First Personal Loan
      "Bad service"
      0.5 0.5/5 "Unacceptable"
      I came here to close my loan on last friday that person who attended me directly said you have to come on monday because tomorrow is off. That stuppid fellow doesnt even know that next day was saturday and that was working day for all the banks. At the same time I visited HDFC bank and they attended me very well and they took my request to close my loan. I had loan with hdfc and capital first both. Capital first has a worst service in market never ever go with this loan facility.
      Was this review helpful? 2

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      , pune
      Reviewed on May 07, 2018
    • Capital First Personal Loan
      "Needs to improve"
      0.5 1.5/5 "Bad"
      I have taken a personal loan with Capital first and my loan experience was not good, The loan amount was for Rs 1.50 lakhs with high interest rate when compared to other sources. The process was too long and it took 2 months to receive the loan amount. The tenure period of this loan is for 3 years.
      Was this review helpful? 2

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      , hyderabad
      Reviewed on May 02, 2018
    • Capital First Personal Loan
      "Excellent service"
      0.5 5.0/5 "Blown Away!"
      The Staffs are very good from the Capital first an I have opted more than 4 products from the Capital first consumer durable loan. The customer support service is excellent from the capital fist and I got the product without any interest rate.
      Was this review helpful? 0

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      , hyderabad
      Reviewed on May 02, 2018
    • Capital First Personal Loan
      "Good service"
      0.5 5.0/5 "Blown Away!"
      The personal loan service is good with the capital first and they have disbursed the loan amount within 15 days of time. The customer support service and the response was good with he capital first. They have approved the lowest loan amount and I haven't got the expected loan amount. The rate of interest and the charges are high with the capital first.
      Was this review helpful? 1

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      , bangalore
      Reviewed on Apr 23, 2018
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