Multiple banks. Different interest rates. Call it a "conflict of interest".
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  • Capital First Personal Loan Customer Care Number is Rated as "Pretty good" by 409 Users

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    Capital First Personal Loan Customer Care Number

    Capital First Personal Loan Customer Care - Overview

    “To derive the best out of any business, it is necessary that the services offered meet customer expectations”

    Capital First, a leading provider of retail financing, vehicle and personal loan services has been in operation since 2008 in India. Known for their superior grade loan products, Capital First also has a dedicated customer support team that handles customer queries, requests, and grievances. The user friendly customer portal of the private financer allows a wide variety of activities, for customers to stay updated with all the transactions.

    Capital First Customer Portal

    The customer portal of Capital First is a one-stop destination for all loan related queries. From viewing loan status to downloading statements, it provides a seamless access to a broad range of services. Here’s a listing of activities supported by the Capital First customer portal:

    • View loan status and other related information
    • Download welcome letter, payment receipts, certificates, and account statements
    • Online EMI payments including foreclosures
    • Tools and balance calculators for both individual customers and MSMEs
    • Allows the customer to update KYC details online
    Apply for Personal Loan

    Capital First Customer Care Number

    Customers can reach out to Capital First on their helpline number 1860 500 9900 between 9am to 7pm. Make sure that you keep your personal loan account information handy for verification.

    Capital First Customer care Email Id

    You can write to Capital First customer care at customer.care@capitalfirst.com for all queries and feedback.

    Capital First Customer Care Branches

    You can also visit the branch to get in touch with a Capital First customer care executive to discuss your concerns about products and offers. Refer to the below table for branch details.

    Ahmedabad 2nd Floor, Shanti Annexe, Opp. B.D. Patel House, Naranpura, Ahmedabad, Gujarat.
    Ajmer 711/4, K.C. Complex, 2nd Floor, Opposite Doulat Bagh, Ajmer- 305001.
    Ambala Cantt. 2nd Floor, Minerva Complex, 180- 1 to 3, Rai Market, Ambala Cantt.- 133001.
    Amritsar 26, 1st Floor, Kennedy Avenue,Rialto Chowk, Opp. Circuit House, Amritsar- 143001.
    Bangalore C-1, R.P. Pride,1st and 2nd Floor, 20th Main Road, KHB 5th Block,Near Ganapati Temple, Koramangala, Bangalore- 560095.
    Baroda 5th Floor, K.P. Platina, Opp. Vanijya Bhavan, Race Course, Nr. Income Tax Bhavan, Alkapuri, Baroda- 390007.
    Bhopal Ground Floor, G-1 To G-5, Ground Floor, Akanksha Tower, Press Complex, M.P. Nagar, Bhopal- 462011.
    Bhubaneswar 1st Floor, North Side Block, Samabaya Bhawan (Orissa State Co-op Union Ltd.), Unit No. 9, Janpath, Bhubaneswar- 751022.
    Chandigarh Chandigarh-Sco 56, 1st Floor, Madhya Marg, Sector 26, Chandigarh- 160019.
    Chennai Amarasiri, 455, 3rd Floor, Anna Salai, Teynampet, Chennai- 600018.
    Coimbatore 218/2, Brindaban, 2nd Floor, T.V.Swamy Road (East),R.S.Puram, Coimbatore- 641002.
    Cuttack Ganesh Bazar, 2nd Floor, In front of Mahavir Market, Madhupatna, Cuttack- 753011.
    Dehradun 17, Rajpur Road, Opposite Gandhi Park, Above Natraj Publishers, Dehradun- 248001.
    Guwahati House No.16, 3rd Floor,Nilamoni Phukan Path, Christian Basti, Guwahati- 781005.
    Hyderabad M/S Malik Estate,Door No. 6-3-344, Road No. 1,Banjara Hills, Hyderabad- 500034.
    Indore 501 and 502, Panama Tower, 75 Manoramaganj Extension, Kanchan Bagh, Indore- 452001.
    Jaipur 2nd Floor, Man Upasana Plaza, Sardar Patel Marg, C Scheme, Opposite HSBC Bank, Jaipur- 302001.
    Jalandhar Sco 18, 1st Floor Puda Complex,Near Tehsil Office, Ladowali Road, Jalandhar- 144001.
    Jodhpur Shop Premises No.31,32, 33 and 34,2nd Floor, Dhan Laxmi Tower ,Jalori Gate Chopasni Road, Jodhpur- 342003.
    Kanpur 16/80, D-2 Khemka House Civil Lines Behind RBI, Kanpur- 208001.
    Kochi 2nd Floor, Cc Nos. 66/4033 To 66/4059,Chitoor Road on East, Ernakulam Village,Pullepady Jn, Kochi- 682035.
    Kolhapur D-8-6, Ground Floor, Mahalaxmi Chambers, Central Bus Stand, Kolhapur- 416001.
    Kolkata 6th Floor Block B, Apeejay House, 15 Park Street, Kolkata- 700016.
    Kota Unit No. 08, 1st Floor,Plot No. D-08, New Colony, Opp. Multipurpose School, Gumanpura, Kota- 324007.
    Lucknow 2nd Floor, Pandit House, 9A, Shahnajaf Road, Lucknow- 226001.
    Ludhiana 3rd Floor, Ludhiana Trade Tower,SCO -24, Feroze Gandhi Market,Opp Ludhiana Stock Exchange, Ludhiana- 141001.
    Madurai 79/2, 1st Floor, Bypass Road,Next to Rathina Hospital, Madurai- 625010.
    Mangalore Sri Kateeleshwari Enterprises, 2nd Floor, Presidency Square Building, Near Venkataramana Temple, Carstreet, Mangalore- 575001.
    Mumbai Unit No. 401-407, 4th Floor, A Wing, Technopolis Knowledge Park, Chakala Road, Opp. Holy Family School, Andheri (East), Mumbai- 400093.
    Mysore 657 A, B, C, D, E, F, G 1ST Floor, Siddu Complex, Vishwamanava Double Road, Saraswathipuram, Mysore- 570009.
    Nagpur Block No. 222, Vishnuvaibhav Building, Akashwani Square, Civil Lines, Nagpur- 440001.
    Nasik 4th Floor, Office No. 401 and 402, Sahyadri Business Park INC, MICO Circle Point, Trimbak Road, Tidke Colony, Above Hyundai Showroom, Nashik- 422002.
    New Delhi 4th- 6th Floor, Prem Dohil Sadan, 11, Rajendra Place, New Delhi- 110008.
    Pune 9th Floor, City Tower,Dhole Patil Road, Pune- 411001.
    Raipur Office No. 11, 2nd Floor,Mobin Mansion, ESC Colony, Kachehri Chowk, Behind District Court, Babu Jagjivanram Ward No. 40, Raipur- 492001.
    Rajkot 401, 4th Floor, Shivalik-7, Gondal Road, Near State Bank of India, Rajkot- 360002.
    Siliguri Jatin Das, Sarani, Ground Floor, Near Amtala Club, Ashrampara, Siliguri- 734001.
    Surat Office No. 0/401, 4th Floor, Milestone Leone, Athwa Gate, Beside Jolly Complex, Surat- 395002.
    Trivandrum T.C. 17/19-2, Jagathy, Poojappura Main Road, Near Jagathy Bridge, Near Rajiv Gandhi Biotechnology, Trivandrum- 695014.
    Udaipur 1st Floor, Jeevan Jyoti Complex, 3, Toran Baori Marg, Surajpole, Udaipur- 313001.
    Vadodara 5th Floor, K P Platina, Sahyadri Road, Alkapuri, Vadodara- 390005.
    Vellore 2nd Floor, Selvam Arcade, Katpadi Road, Green Circle, Opp. New Bus Stand, Vellore- 632004.
    Vijayawada Capital First Ltd, Door No.40-1-62, 63 and 64, Hafeez Plaza, 3rd Floor, Above Taruni Showroom, Opp. Eenadu Office, Benz circle, Vijayawada- 520010.
    Visakhapatnam Door No. 47-10-20/18, 2nd Floor, Dwaraka plaza, Dwaraka Nagar, Visakhapatnam- 530016.

    Personal Loan Reviews

    • Capital First Personal Loan
      "GOOD SERVICE"
      0.5 4.0/5 "Great!"
      I have taken a personal loan with CAPITAL FIRST it was been three years I have taken the service the documents part was easy it have collected from my door step and the interest rate they offered me was 19% which was reasonable compare to others it was totally a good experience with CAPITAL FIRST for my personal loan service.
      Was this review helpful? 0
      , secunderabad
      Reviewed on Nov 17, 2017
    • Capital First Personal Loan
      "Wonderful"
      0.5 5.0/5 "Blown Away!"
      I have got the personal loan with the Capital first limited and the loan amount got disbursed within a month of time. I would like to say that the customer service and other things are really good one too. I am happy with the Capital first limited.
      Was this review helpful? 0
      , bangalore
      Reviewed on Nov 16, 2017
    • Capital First Personal Loan
      "Wonderful"
      0.5 5.0/5 "Blown Away!"
      I have got the personal loan with the Capital first limited. The customer service is good one too. The loan amount got disbursed within ten to fifteen days of time, also am really happy with the Capital first limited for the personal loan.
      Was this review helpful? 0
      , new delhi
      Reviewed on Nov 16, 2017
    • Capital First Personal Loan
      "Very Good"
      0.5 4.0/5 "Great!"
      My personal loan was taken with CAPITAL FIRST.The loan amount was 1.50 lakhs and the interest rate was 14% which was high than other banks. The processing fee was 2,500 and here the loan process was satisfactory. The customer service and responsiveness was up to the mark .
      Was this review helpful? 0
      , new delhi
      Reviewed on Nov 15, 2017
    • Capital First Personal Loan
      "Interest rate has to be reduced for the personal loan"
      0.5 3.0/5 "Satisfactory"
      Interest rate was very huge with Capital first personal loan, they gave 20% of interest for the amount of Rs.60,000. It has tenure of 36 months, they gave me part payment and preclosure option. The service is good, they disbursed the amount on time but only concern about the interest.
      Was this review helpful? 0
      , mumbai
      Reviewed on Nov 14, 2017
    • Capital First Personal Loan
      "Excellent service"
      0.5 5.0/5 "Blown Away!"
      It was been for the past four months I have started the service from CAPITAL FIRST for my personal loan service the payments where through ecs and the customer service was good and the interest rate they offered me was 18 % it was a good experience with CAPITAL FIRST for my personal loan service.
      Was this review helpful? 0
      , bhubaneshwar
      Reviewed on Nov 14, 2017
    • Capital First Personal Loan
      "Best personal loan offer"
      0.5 5.0/5 "Blown Away!"
      I had taken a personal loan from Capital First.The loan amount is 50,000,Rate of interest is 18% very higher as compared to others,tenure is for 4 years.They had deducted Rs 400 as processing fees.Net banking is good and efficient to use,my only concern about the rate of interest.
      Was this review helpful? 0
      , ahmedabad
      Reviewed on Nov 11, 2017
    • Capital First Personal Loan
      "Unhappy"
      0.5 2.0/5 "Expected more"
      I had applied for a personal loan with Capital First and would say that it has been a very bad experience for me with them as i found no response and no initiative taken to contact me.There was no response and also o information on the closed status of my application.
      Was this review helpful? 0
      , gurgaon
      Reviewed on Nov 09, 2017
    • Capital First Personal Loan
      "Good Loan facility"
      0.5 5.0/5 "Blown Away!"
      Personal loan was give easily by Capital First.. Based on a Two Wheeler Loan that I took with them, Capital First readily provided me with this Personal Loan of Rs.2.25 Lakhs. The experience with them has pretty good, I have made 8 installments now and I have not faced until now.
      Was this review helpful? 0
      , bangalore
      Reviewed on Nov 09, 2017
    • Capital First Personal Loan
      "Worst service"
      0.5 1.0/5 "Really Bad"
      There was no proper response from CAPITAL FIRST for my personal loan service ,once I applied for the loan they called me after ten days I got the better offer before they process the loan I feel CAPITAL FIRST needs to improve their process ,I am not much happy with the service of CAPITAL FIRST personal loan service.
      Was this review helpful? 0
      , hyderabad
      Reviewed on Nov 08, 2017
    • Capital First Personal Loan
      "Excellent service"
      0.5 5.0/5 "Blown Away!"
      It was a excellent experience from CAPITAL FIRST for my personal loan service the documents part was very easy with CAPITAL FIRST compare to others in the market also the customer service is good but it was disappointed that the interest rate they offered was little higher than the market value still it was totally a good experience with CAPITAL FIRST for my personal loan service.
      Was this review helpful? 0
      , hyderabad
      Reviewed on Nov 08, 2017
    • Capital First Personal Loan
      "Need to work on the interest rate"
      0.5 3.0/5 "Satisfactory"
      The capital first personal loan interest rate is high when compared with banks . The customer support was good with Capital first. The rate of interest is the only reason I haven't got the personal loan from Capital first. It would be great if they can reduce the interest rates like others.
      Was this review helpful? 0
      , bangalore
      Reviewed on Nov 08, 2017
    • Capital First Personal Loan
      "Better service"
      0.5 3.0/5 "Satisfactory"
      I had applied for a personal loan with Capital first.The loan amount requested is 4 lakhs.Rate of interest was nominal.I had post ponded my plan after two months.otherwise the banks response is good they had contacted me on time with regards to my loan request.
      Was this review helpful? 0
      , hyderabad
      Reviewed on Nov 07, 2017
    • Capital First Personal Loan
      "Need transparency and truthful"
      0.5 1.0/5 "Really Bad"
      The promises were not fulfilled with Capital first in regards to my personal loan application. Initially they have promised that they can approve the loan for 3 years term but they have approved it for 4years term . The required loan amount was also not disbursed from capital first. The capital first interest rates are very high when compared with others. I would suggest them to stick to their commitments.
      Was this review helpful? 0
      , bangalore
      Reviewed on Nov 07, 2017
    • Capital First Personal Loan
      "Excellent service"
      0.5 5.0/5 "Blown Away!"
      The service from CAPITAL first for my personal loan service was awesome also they negotiated with the interest rate they offered the customer service was good. The documents were collected at my door step which was easy it was totally a good experience with CAPITAL first with respect to personal loan.
      Was this review helpful? 0
      , hyderabad
      Reviewed on Nov 07, 2017
    • Capital First Personal Loan
      "Better"
      0.5 4.0/5 "Great!"
      My personal loan was taken with Capital First in the year of 2015. The loan process is faster. They have disbursed the payment in single shot and the loan was sanctioned on time. The documentation process is easier. The customer service is good. ROI is high compared to others.
      Was this review helpful? 0
      , bangalore
      Reviewed on Nov 04, 2017
    • Capital First Personal Loan
      "No Follow up"
      0.5 1.0/5 "Really Bad"
      They never did follow up after the intial discussion we had. The Rate of Interest offered by them is pretty good. I wish they could improve on their communication part a lot more and inform their customer about the application status in a more professional manner.
      Was this review helpful? 0
      , new delhi
      Reviewed on Nov 01, 2017
    • Capital First Personal Loan
      "Good service "
      0.5 5.0/5 "Blown Away!"
      I had requested for a personal loan with capital first for a loan amount of four lakhs. The Rate of interest is very high as compared to other banks.I have postponded my plan may be in the near future I might opt for their service hence closed my application. Customer service has responded well on time.
      Was this review helpful? 0
      , patiala
      Reviewed on Nov 01, 2017
    • Capital First Personal Loan
      "Good bank"
      0.5 4.0/5 "Great!"
      From CAPITAL FIRST i have requested for a personal loan.The required amount was 3 lakhs. But the bank allowed me to take 1.5 lakhs which was not okay for me. But i very well know how Capital first works, they are really good. So, I am very much satisfied with this institute.
      Was this review helpful? 0
      , hyderabad
      Reviewed on Oct 30, 2017
    • Capital First Personal Loan
      "Very high rate of intrest"
      0.5 2.0/5 "Expected more"
      I applied for the personal loan with CAPITAL FIRST and the rate of interest with the bank was too high.The approved rate of interest was 16 percentage for 1 lakhs.So i closed the application with Capital first. I don't even got any calls from the bank end since i closed before the process took place.
      Was this review helpful? 0
      , new delhi
      Reviewed on Oct 29, 2017
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