Multiple banks. Different interest rates. Call it a "conflict of interest".
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    • Capital First Personal Loan
      "Experience is good"
      0.5 5.0/5 "Blown Away!"
      Capital first was very good in the customer services. I got the personal loan on time and the process for it was perfect. There were no hassles in the documentation. The interest rate and processing charges was high. It was around 16%. They are still recommendable for the process.
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      , bangalore
      Reviewed on Sep 22, 2017
    • Capital First Personal Loan
      "Not Approachable service"
      0.5 2.0/5 "Expected more"
      I applied for a personal loan application with CAPITAL FIRST. I did not got any response from capital first end.After the application i just got one call from the bank end. And i waited for the representative to give a follow up. No one turned up and it got closed.
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      , faridabad
      Reviewed on Sep 21, 2017
    • Capital First Personal Loan
      "Interest rate should be reduced"
      0.5 4.0/5 "Great!"
      The interest rate Which I got was high, they offered me around 12 to 14% for the personal loan. I was expecting the interest rate lesser than 10%, I would like to suggest them, they should give beneficiary service or better rates to the customer.
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      , bangalore
      Reviewed on Sep 21, 2017
    • Capital First Personal Loan
      "Process is good, but high on charges"
      0.5 4.0/5 "Great!"
      It was a nice experience with Capital first. I have taken a personal loan and I have also recommended them as well to others. I got the loan on time. Just that they were high on the interest rate and processing fees. The rate was around 14% and the processing fees was huge.
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      , chennai
      Reviewed on Sep 18, 2017
    • Capital First Personal Loan
      "Good. Interest rates could be low"
      0.5 4.0/5 "Great!"
      The loan process was good at Capital first. I have taken a personal loan and the team processed it on time. I had no issues in the disbursement because it was as per my expectation. The interest rate and processing charges was on the higher side.
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      , bangalore
      Reviewed on Sep 14, 2017
    • Capital First Personal Loan
      "GOOD SERVICE"
      0.5 3.5/5 "Pretty good"
      All things went good with Capital First for my personal loan. They never caused any kind of trouble for my loan process. I was comfortable with their customer service, responsiveness Overall service provided by them is really good but I was not happy with the rate of interest when i contacted by the online channel, they offered me 12.5% and later when capital executives came and he offered 14% which is not fair.
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      , bangalore
      Reviewed on Sep 11, 2017
    • Capital First Personal Loan
      "Good service"
      0.5 4.5/5 "Excellent!"
      The person who coordinated with me on the personal loan was very much helpful and coordinative, Capital First totally had taken more than three weeks because of some miscommunication, finally my issue got resolved. Seriously I got best deal of 13.72% of interest for the amount of Rs.1.20 lakh.
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      , hyderabad
      Reviewed on Sep 08, 2017
    • Capital First Personal Loan
      "Good Process"
      0.5 4.5/5 "Excellent!"
      I got wonderful service from Capital first for the personal loan process. Everything was ok even the interest rate is fine. But last four five times the executives were busy and they had kept my call on hold up to forty five minutes. Other than that the service is ok.
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      , indore
      Reviewed on Sep 07, 2017
    • Capital First Personal Loan
      "GOOD SERVICE"
      0.5 4.0/5 "Great!"
      The process was smooth and no hassle found with Capital first in case of personal loan application being submitted.There was some additional charges applied in this loan like for processing fee .They took minimal time of a week for approval which can be minimized for better services
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      , chennai
      Reviewed on Sep 07, 2017
    • Capital First Personal Loan
      "GOOD SERVICE"
      0.5 4.0/5 "Great!"
      Capital First service is good, when I applied for the loan they helped to get the disbursement without any hassle. Only the concern is the interest rate, they offered me around 14% it is bit high hence, they could have offer lesser with that Capital First had taken the processing fee of Rs.8000 including insurance. They should have reduced the interest and processing fee.
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      , mumbai
      Reviewed on Sep 07, 2017
    • Capital First Personal Loan
      "Good Experience"
      0.5 4.0/5 "Great!"
      My loan experience with Capital First is really good. They provided the personal loan with a good interest rate. The personal loan got disbursed on time and there was no single issue with them when my loan application is under- progress....
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      , faridabad
      Reviewed on Sep 07, 2017
    • Capital First Personal Loan
      "Services are good & high on ROI"
      0.5 5.0/5 "Blown Away!"
      It was a very nice process with Capital first for the personal loan. The executive came over on time and collected my papers. The paper work was not much and I got the loan on time. The interest rate was around 16% which was high for me. The processing charges was also high.
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      , chennai
      Reviewed on Sep 04, 2017
    • Capital First Personal Loan
      "Moderate Service"
      0.5 3.0/5 "Satisfactory"
      Capital first provides a good service for the personal loan but the data maintenance is not effective. If someone takes loan with the same name and date of birth of other person, then this loan will be added in other person's account. Also their services are very much delayed.
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      , coimbatore
      Reviewed on Aug 30, 2017
    • Capital First Personal Loan
      "Good Response"
      0.5 4.0/5 "Great!"
      Though I had received a proper response from Capital First for the personal loan process, their territory is not covering my residential place. So I could not take the loan from Capital First. At the same time, when I had submitted my loan application with Capital, they were responsive.
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      , nagpur
      Reviewed on Aug 30, 2017
    • Capital First Personal Loan
      "Good Service"
      0.5 5.0/5 "Blown Away!"
      I have taken a personal loan from CAPITAL FIRST because I also had a good experience for the two wheeler loan earlier ,I use to get regular followup as a text to my mobile before the due date ,So it was very helpful for me till now without any pending amount ,so totally it was an very good service from CAPITAL FIRST for my loan processes
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      , chennai
      Reviewed on Aug 28, 2017
    • Capital First Personal Loan
      "Good service with high interest"
      0.5 5.0/5 "Blown Away!"
      The overall personal loan service with Capital first was good, rather I would say it is an hassle free service. They have disbursed my loan within 4 to 5 days time. The rate of interest was high with Capital first. The processing fee was average with capital first.
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      , new delhi
      Reviewed on Aug 24, 2017
    • Capital First Personal Loan
      "Interest rate is high"
      0.5 5.0/5 "Blown Away!"
      I would be much happy if the interest rate is little bit low but actually to say the rate is high. Excluding interest rate, the support and the service was really good from Capital First for the personal loan. Moreover, the loan got sanctioned on time.
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      , bangalore
      Reviewed on Aug 23, 2017
    • Capital First Personal Loan
      "Not satisfied"
      0.5 1.0/5 "Really Bad"
      Rate of interest was relatively high with the capital first when compared with others and the customer service was fine with the capital first limited for the personal loan. I would like to suggest that they need to improve their service a little more.
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      , new delhi
      Reviewed on Aug 21, 2017
    • Capital First Personal Loan
      "Much better than banks"
      0.5 4.0/5 "Great!"
      Based on the consumer loans, Capital first provided the personal loan for me. The loan amount is automatically credited in to my account in just 48 hours. Not only that, they provided the loan with low interest rate. I feel capital first is much better than the banks when it comes to loan.
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      , chennai
      Reviewed on Aug 21, 2017
    • Capital First Personal Loan
      "Not Approachable"
      0.5 1.0/5 "Really Bad"
      I accept that the Capital First provided the information for the loan process instantly. But openly saying, they failed to keep up what they committed to me from the beginning for the loan process. I filled the personal loan form where I clearly mentioned that the tenure is for four years. Executive from Capital first visited my place and he confirmed that the loan period would be for four years. But after disbursement, I got shocked when I saw the message from their end because they provided the loan with the period of 3 years. Immediately I sent a mail to Capital First, on the receipt of my mail, an executive called me and she tried to convince me however she disconnected the call. Moreover, the guy who collected my documents, collected 400 rupees extra from me initially. Again he called me after the loan process and asked me to pay 500 to 1000 rupees for his service. I do not see any kind of seriousness in the process and I would conclude stating that they are not customer oriented.
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      , chennai
      Reviewed on Aug 19, 2017
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    Capital First Personal Loan Customer Care Number is Rated as "Pretty good" by 358 Users

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    Capital First Personal Loan Customer Care Number

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    Capital First Personal Loan Customer Care - Overview

    “To derive the best out of any business, it is necessary that the services offered meet customer expectations”

    Capital First, a leading provider of retail financing, vehicle and personal loan services has been in operation since 2008 in India. Known for their superior grade loan products, Capital First also has a dedicated customer support team that handles customer queries, requests, and grievances. The user friendly customer portal of the private financer allows a wide variety of activities, for customers to stay updated with all the transactions.

    Perfect Personal Loan Deals for you

    Capital First Customer Portal

    The customer portal of Capital First is a one-stop destination for all loan related queries. From viewing loan status to downloading statements, it provides a seamless access to a broad range of services. Here’s a listing of activities supported by the Capital First customer portal:

    • View loan status and other related information
    • Download welcome letter, payment receipts, certificates, and account statements
    • Online EMI payments including foreclosures
    • Tools and balance calculators for both individual customers and MSMEs
    • Allows the customer to update KYC details online
    Apply for Personal Loan

    Capital First Customer Care Number

    Customers can reach out to Capital First on their helpline number 1860 500 9900 between 9am to 7pm. Make sure that you keep your personal loan account information handy for verification.

    Capital First Customer care Email Id

    You can write to Capital First customer care at customer.care@capitalfirst.com for all queries and feedback.

    Capital First Customer Care Branches

    You can also visit the branch to get in touch with a Capital First customer care executive to discuss your concerns about products and offers. Refer to the below table for branch details.

    Ahmedabad 2nd Floor, Shanti Annexe, Opp. B.D. Patel House, Naranpura, Ahmedabad, Gujarat.
    Ajmer 711/4, K.C. Complex, 2nd Floor, Opposite Doulat Bagh, Ajmer- 305001.
    Ambala Cantt. 2nd Floor, Minerva Complex, 180- 1 to 3, Rai Market, Ambala Cantt.- 133001.
    Amritsar 26, 1st Floor, Kennedy Avenue,Rialto Chowk, Opp. Circuit House, Amritsar- 143001.
    Bangalore C-1, R.P. Pride,1st and 2nd Floor, 20th Main Road, KHB 5th Block,Near Ganapati Temple, Koramangala, Bangalore- 560095.
    Baroda 5th Floor, K.P. Platina, Opp. Vanijya Bhavan, Race Course, Nr. Income Tax Bhavan, Alkapuri, Baroda- 390007.
    Bhopal Ground Floor, G-1 To G-5, Ground Floor, Akanksha Tower, Press Complex, M.P. Nagar, Bhopal- 462011.
    Bhubaneswar 1st Floor, North Side Block, Samabaya Bhawan (Orissa State Co-op Union Ltd.), Unit No. 9, Janpath, Bhubaneswar- 751022.
    Chandigarh Chandigarh-Sco 56, 1st Floor, Madhya Marg, Sector 26, Chandigarh- 160019.
    Chennai Amarasiri, 455, 3rd Floor, Anna Salai, Teynampet, Chennai- 600018.
    Coimbatore 218/2, Brindaban, 2nd Floor, T.V.Swamy Road (East),R.S.Puram, Coimbatore- 641002.
    Cuttack Ganesh Bazar, 2nd Floor, In front of Mahavir Market, Madhupatna, Cuttack- 753011.
    Dehradun 17, Rajpur Road, Opposite Gandhi Park, Above Natraj Publishers, Dehradun- 248001.
    Guwahati House No.16, 3rd Floor,Nilamoni Phukan Path, Christian Basti, Guwahati- 781005.
    Hyderabad M/S Malik Estate,Door No. 6-3-344, Road No. 1,Banjara Hills, Hyderabad- 500034.
    Indore 501 and 502, Panama Tower, 75 Manoramaganj Extension, Kanchan Bagh, Indore- 452001.
    Jaipur 2nd Floor, Man Upasana Plaza, Sardar Patel Marg, C Scheme, Opposite HSBC Bank, Jaipur- 302001.
    Jalandhar Sco 18, 1st Floor Puda Complex,Near Tehsil Office, Ladowali Road, Jalandhar- 144001.
    Jodhpur Shop Premises No.31,32, 33 and 34,2nd Floor, Dhan Laxmi Tower ,Jalori Gate Chopasni Road, Jodhpur- 342003.
    Kanpur 16/80, D-2 Khemka House Civil Lines Behind RBI, Kanpur- 208001.
    Kochi 2nd Floor, Cc Nos. 66/4033 To 66/4059,Chitoor Road on East, Ernakulam Village,Pullepady Jn, Kochi- 682035.
    Kolhapur D-8-6, Ground Floor, Mahalaxmi Chambers, Central Bus Stand, Kolhapur- 416001.
    Kolkata 6th Floor Block B, Apeejay House, 15 Park Street, Kolkata- 700016.
    Kota Unit No. 08, 1st Floor,Plot No. D-08, New Colony, Opp. Multipurpose School, Gumanpura, Kota- 324007.
    Lucknow 2nd Floor, Pandit House, 9A, Shahnajaf Road, Lucknow- 226001.
    Ludhiana 3rd Floor, Ludhiana Trade Tower,SCO -24, Feroze Gandhi Market,Opp Ludhiana Stock Exchange, Ludhiana- 141001.
    Madurai 79/2, 1st Floor, Bypass Road,Next to Rathina Hospital, Madurai- 625010.
    Mangalore Sri Kateeleshwari Enterprises, 2nd Floor, Presidency Square Building, Near Venkataramana Temple, Carstreet, Mangalore- 575001.
    Mumbai Unit No. 401-407, 4th Floor, A Wing, Technopolis Knowledge Park, Chakala Road, Opp. Holy Family School, Andheri (East), Mumbai- 400093.
    Mysore 657 A, B, C, D, E, F, G 1ST Floor, Siddu Complex, Vishwamanava Double Road, Saraswathipuram, Mysore- 570009.
    Nagpur Block No. 222, Vishnuvaibhav Building, Akashwani Square, Civil Lines, Nagpur- 440001.
    Nasik 4th Floor, Office No. 401 and 402, Sahyadri Business Park INC, MICO Circle Point, Trimbak Road, Tidke Colony, Above Hyundai Showroom, Nashik- 422002.
    New Delhi 4th- 6th Floor, Prem Dohil Sadan, 11, Rajendra Place, New Delhi- 110008.
    Pune 9th Floor, City Tower,Dhole Patil Road, Pune- 411001.
    Raipur Office No. 11, 2nd Floor,Mobin Mansion, ESC Colony, Kachehri Chowk, Behind District Court, Babu Jagjivanram Ward No. 40, Raipur- 492001.
    Rajkot 401, 4th Floor, Shivalik-7, Gondal Road, Near State Bank of India, Rajkot- 360002.
    Siliguri Jatin Das, Sarani, Ground Floor, Near Amtala Club, Ashrampara, Siliguri- 734001.
    Surat Office No. 0/401, 4th Floor, Milestone Leone, Athwa Gate, Beside Jolly Complex, Surat- 395002.
    Trivandrum T.C. 17/19-2, Jagathy, Poojappura Main Road, Near Jagathy Bridge, Near Rajiv Gandhi Biotechnology, Trivandrum- 695014.
    Udaipur 1st Floor, Jeevan Jyoti Complex, 3, Toran Baori Marg, Surajpole, Udaipur- 313001.
    Vadodara 5th Floor, K P Platina, Sahyadri Road, Alkapuri, Vadodara- 390005.
    Vellore 2nd Floor, Selvam Arcade, Katpadi Road, Green Circle, Opp. New Bus Stand, Vellore- 632004.
    Vijayawada Capital First Ltd, Door No.40-1-62, 63 and 64, Hafeez Plaza, 3rd Floor, Above Taruni Showroom, Opp. Eenadu Office, Benz circle, Vijayawada- 520010.
    Visakhapatnam Door No. 47-10-20/18, 2nd Floor, Dwaraka plaza, Dwaraka Nagar, Visakhapatnam- 530016.

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