Multiple banks. Different interest rates. Call it a "conflict of interest".
  • Capital First Personal Loan Customer Care Number is Rated as "Great!" by 546 Users

    Fees & Charges

    Promised Interest Rate

    Customer Service

    Responsiveness

    Personal Loan BYTES FROM OUR KITCHEN

    Capital First Personal Loan Customer Care Number

    Capital First Customer Care Branches

    You can also visit the branch to get in touch with a Capital First customer care executive to discuss your concerns about products and offers. Refer to the below table for branch details.

    City Address
    Ahmedabad 2nd Floor, Shanti Annexe, Opp. B.D. Patel House, Naranpura, Ahmedabad, Gujarat.
    Ajmer 711/4, K.C. Complex, 2nd Floor, Opposite Doulat Bagh, Ajmer- 305001.
    Ambala Cantt. 2nd Floor, Minerva Complex, 180- 1 to 3, Rai Market, Ambala Cantt.- 133001.
    Amritsar 26, 1st Floor, Kennedy Avenue,Rialto Chowk, Opp. Circuit House, Amritsar- 143001.
    Bangalore C-1, R.P. Pride,1st and 2nd Floor, 20th Main Road, KHB 5th Block,Near Ganapati Temple, Koramangala, Bangalore- 560095.
    Baroda 5th Floor, K.P. Platina, Opp. Vanijya Bhavan, Race Course, Nr. Income Tax Bhavan, Alkapuri, Baroda- 390007.
    Bhopal Ground Floor, G-1 To G-5, Ground Floor, Akanksha Tower, Press Complex, M.P. Nagar, Bhopal- 462011.
    Bhubaneswar 1st Floor, North Side Block, Samabaya Bhawan (Orissa State Co-op Union Ltd.), Unit No. 9, Janpath, Bhubaneswar- 751022.
    Chandigarh Chandigarh-Sco 56, 1st Floor, Madhya Marg, Sector 26, Chandigarh- 160019.
    Chennai Amarasiri, 455, 3rd Floor, Anna Salai, Teynampet, Chennai- 600018.
    Coimbatore 218/2, Brindaban, 2nd Floor, T.V.Swamy Road (East),R.S.Puram, Coimbatore- 641002.
    Cuttack Ganesh Bazar, 2nd Floor, In front of Mahavir Market, Madhupatna, Cuttack- 753011.
    Dehradun 17, Rajpur Road, Opposite Gandhi Park, Above Natraj Publishers, Dehradun- 248001.
    Guwahati House No.16, 3rd Floor,Nilamoni Phukan Path, Christian Basti, Guwahati- 781005.
    Hyderabad M/S Malik Estate,Door No. 6-3-344, Road No. 1,Banjara Hills, Hyderabad- 500034.
    Indore 501 and 502, Panama Tower, 75 Manoramaganj Extension, Kanchan Bagh, Indore- 452001.
    Jaipur 2nd Floor, Man Upasana Plaza, Sardar Patel Marg, C Scheme, Opposite HSBC Bank, Jaipur- 302001.
    Jalandhar Sco 18, 1st Floor Puda Complex,Near Tehsil Office, Ladowali Road, Jalandhar- 144001.
    Jodhpur Shop Premises No.31,32, 33 and 34,2nd Floor, Dhan Laxmi Tower ,Jalori Gate Chopasni Road, Jodhpur- 342003.
    Kanpur 16/80, D-2 Khemka House Civil Lines Behind RBI, Kanpur- 208001.
    Kochi 2nd Floor, Cc Nos. 66/4033 To 66/4059,Chitoor Road on East, Ernakulam Village,Pullepady Jn, Kochi- 682035.
    Kolhapur D-8-6, Ground Floor, Mahalaxmi Chambers, Central Bus Stand, Kolhapur- 416001.
    Kolkata 6th Floor Block B, Apeejay House, 15 Park Street, Kolkata- 700016.
    Kota Unit No. 08, 1st Floor,Plot No. D-08, New Colony, Opp. Multipurpose School, Gumanpura, Kota- 324007.
    Lucknow 2nd Floor, Pandit House, 9A, Shahnajaf Road, Lucknow- 226001.
    Ludhiana 3rd Floor, Ludhiana Trade Tower,SCO -24, Feroze Gandhi Market,Opp Ludhiana Stock Exchange, Ludhiana- 141001.
    Madurai 79/2, 1st Floor, Bypass Road,Next to Rathina Hospital, Madurai- 625010.
    Mangalore Sri Kateeleshwari Enterprises, 2nd Floor, Presidency Square Building, Near Venkataramana Temple, Carstreet, Mangalore- 575001.
    Mumbai Unit No. 401-407, 4th Floor, A Wing, Technopolis Knowledge Park, Chakala Road, Opp. Holy Family School, Andheri (East), Mumbai- 400093.
    Mysore 657 A, B, C, D, E, F, G 1ST Floor, Siddu Complex, Vishwamanava Double Road, Saraswathipuram, Mysore- 570009.
    Nagpur Block No. 222, Vishnuvaibhav Building, Akashwani Square, Civil Lines, Nagpur- 440001.
    Nasik 4th Floor, Office No. 401 and 402, Sahyadri Business Park INC, MICO Circle Point, Trimbak Road, Tidke Colony, Above Hyundai Showroom, Nashik- 422002.
    New Delhi 4th- 6th Floor, Prem Dohil Sadan, 11, Rajendra Place, New Delhi- 110008.
    Pune 9th Floor, City Tower,Dhole Patil Road, Pune- 411001.
    Raipur Office No. 11, 2nd Floor,Mobin Mansion, ESC Colony, Kachehri Chowk, Behind District Court, Babu Jagjivanram Ward No. 40, Raipur- 492001.
    Rajkot 401, 4th Floor, Shivalik-7, Gondal Road, Near State Bank of India, Rajkot- 360002.
    Siliguri Jatin Das, Sarani, Ground Floor, Near Amtala Club, Ashrampara, Siliguri- 734001.
    Surat Office No. 0/401, 4th Floor, Milestone Leone, Athwa Gate, Beside Jolly Complex, Surat- 395002.
    Trivandrum T.C. 17/19-2, Jagathy, Poojappura Main Road, Near Jagathy Bridge, Near Rajiv Gandhi Biotechnology, Trivandrum- 695014.
    Udaipur 1st Floor, Jeevan Jyoti Complex, 3, Toran Baori Marg, Surajpole, Udaipur- 313001.
    Vadodara 5th Floor, K P Platina, Sahyadri Road, Alkapuri, Vadodara- 390005.
    Vellore 2nd Floor, Selvam Arcade, Katpadi Road, Green Circle, Opp. New Bus Stand, Vellore- 632004.
    Vijayawada Capital First Ltd, Door No.40-1-62, 63 and 64, Hafeez Plaza, 3rd Floor, Above Taruni Showroom, Opp. Eenadu Office, Benz circle, Vijayawada- 520010.
    Visakhapatnam Door No. 47-10-20/18, 2nd Floor, Dwaraka plaza, Dwaraka Nagar, Visakhapatnam- 530016.

    “To derive the best out of any business, it is necessary that the services offered meet customer expectations”

    Capital First, a leading provider of retail financing, vehicle and personal loan services has been in operation since 2008 in India. Known for their superior grade loan products, Capital First also has a dedicated customer support team that handles customer queries, requests, and grievances. The user friendly customer portal of the private financer allows a wide variety of activities, for customers to stay updated with all the transactions.

    Capital First Customer Portal

    The customer portal of Capital First is a one-stop destination for all loan related queries. From viewing loan status to downloading statements, it provides a seamless access to a broad range of services. Here’s a listing of activities supported by the Capital First customer portal:

    • View loan status and other related information
    • Download welcome letter, payment receipts, certificates, and account statements
    • Online EMI payments including foreclosures
    • Tools and balance calculators for both individual customers and MSMEs
    • Allows the customer to update KYC details online

    Capital First Customer Care Number

    Customers can reach out to Capital First on their helpline number 1860 500 9900 between 9am to 7pm. Make sure that you keep your personal loan account information handy for verification.

    Capital First Customer care Email Id

    You can write to Capital First customer care at customer.care@capitalfirst.com for all queries and feedback.

    Personal Loan Reviews

    • Capital First Personal Loan
      "Very Good Service"
      0.5 4.0/5 "Great!"
      I had taken this loan for the purchase of my mobile phone and the experience with them has been quite good. There has not been any interest rate with this loan but there has been a one time fee which they had made. The charges was nominal and there has been a help from their staffs.
      Was this review helpful? 2
      , chennai
      Reviewed on Feb 14, 2019
    • Capital First Personal Loan
      "Loan process is good"
      0.5 5.0/5 "Blown Away!"
      Bought my personal loan from Capital First. Last 15 days before i got the loan and they have sanctioned the loan as per promised time. I'm not sure about the interest rate and processing fee was nominal. Total tenure period for the loan is 4 years. Documentation process was done through offline. Executive came to my place and collected. Overall, it was a smooth processing of getting the loan.
      Was this review helpful? 0
      , ghaziabad
      Reviewed on Feb 13, 2019
    • Capital First Personal Loan
      "Interest rate should be reasonable"
      0.5 4.0/5 "Great!"
      Compared to other bank the interest rate is higher at the time of emergency I don't find any option hence I have taken Capital first, the service was good they approved the loan on time without too much of paper work. Initially I took Rs. 50,000 loan then again I availed of Rs. 2 lakhs from them.
      Was this review helpful? 0
      , hyderabad
      Reviewed on Feb 12, 2019
    • Capital First Personal Loan
      "Good Experience"
      0.5 4.0/5 "Great!"
      The process was easy it got sanctioned within 15 days of time with the best interest rate. My principal was Rs. 3.5 lakhs for the five years I am not planning for any foreclosure, The customer care is doing good job in terms of handling the queries.
      Was this review helpful? 0
      , hyderabad
      Reviewed on Feb 11, 2019
    • Capital First Personal Loan
      "Interest rate should be flexible"
      0.5 2.0/5 "Expected more"
      Capital First charged too much of interest on the personal loan product , that is the reason I done the foreclosure. Even for that they charged around 3% for the remaining out standing , the executive are not providing pro active response to the customers.
      Was this review helpful? 1
      , mumbai
      Reviewed on Feb 04, 2019
    • Capital First Personal Loan
      "Average service"
      0.5 3.0/5 "Satisfactory"
      It was an average experience with personal loan from Capital first, the loan amount was for Rs 1.68 lacs with high interest rate when compared to others in the market. Customer service is very slow in Capital first and the tenure period for this loan is for 4 years.
      Was this review helpful? 2
      , chennai
      Reviewed on Feb 04, 2019
    • Capital First Personal Loan
      "Best Service"
      0.5 5.0/5 "Blown Away!"
      My personal loan experience was good with Capital first, the loan amount was based on my requirement and the rate of interest was nominal when compared to others. Customer service was good and pending tenure period is 25 months.
      Was this review helpful? 0
      , hyderabad
      Reviewed on Jan 28, 2019
    • Capital First Personal Loan
      "Good service"
      0.5 4.0/5 "Great!"
      I have been using with Capital first personal loan for long time, they have given me sufficient loan amount ,and the rate of interest they have charged me is nominal they have charged me up to 11.9% approx they take up to 12% as interest,the processing fee they have charged me was nominal,there overall service was good.
      Was this review helpful? 4
      , mumbai
      Reviewed on Jan 20, 2019
    • Capital First Personal Loan
      "Better"
      0.5 4.5/5 "Excellent!"
      I have taken a personal loan from Capital First and its still ongoing. The rate of interest and charges are reasonable. They are responding properly. The documentation procedure was simple. The loan duration is 4 years and have completed one year.
      Was this review helpful? 3
      , bangalore
      Reviewed on Jan 19, 2019
    • Capital First Personal Loan
      "Interest rate should be reduced"
      0.5 3.0/5 "Satisfactory"
      In Capital First the personal loan documentation process was easy, but I got loan amount very delay . The process should be faster, Capital First gave me 15% of interest for the amount of Rs. 5 lakhs, I took the loan amount for the tenure of 5 years.
      Was this review helpful? 2
      , bangalore
      Reviewed on Jan 18, 2019
    • Capital First Personal Loan
      "Better Loan"
      0.5 3.0/5 "Satisfactory"
      I bought the personal loan from Capital First. I got the loan amount of Rs. 7 lakhs. I have received the interest rate of 14% which is quite high. Total tenure period of the loan is 48 months. I have been paying the EMI of Rs. 17151. 5 months before, i purchased the loan. I got the loan on time.
      Was this review helpful? 2
      , bangalore
      Reviewed on Jan 18, 2019
    • Capital First Personal Loan
      "Very Good in customer care"
      0.5 5.0/5 "Blown Away!"
      My business loan was taken from Capital First. 5 months back, i have purchased the loan and i have pre-closed the loan after 3 months. There is no pre-closure charges. I have bought the loan amount of Rs. 2 lakhs. I have got the interest rate of 11%
      Was this review helpful? 3
      , bangalore
      Reviewed on Jan 18, 2019
    • Capital First Personal Loan
      "Good product and they are aggressive"
      0.5 5.0/5 "Blown Away!"
      I had a personal loan with Capital First. I have availed in the month of January 2018. The interest rates were huge and the processing fee was nominal. They given me a interest rate 24% and I'm not happy about this. After availed the loan only i came to know about the interest rate since i have availed in online.
      Was this review helpful? 1
      , bangalore
      Reviewed on Jan 09, 2019
    • Capital First Personal Loan
      "Not satisfied"
      0.5 2.0/5 "Expected more"
      I am not satisfied with personal loan experience from Capital first, loan amount was sufficient and the rate of interest was high when compared to others. Customer service was good and they responded on time. Tenure period for this loan is for 4 years.
      Was this review helpful? 7
      , jaipur
      Reviewed on Jan 03, 2019
    • Capital First Personal Loan
      "Best service"
      0.5 5.0/5 "Blown Away!"
      I have been using my personal loan with Capital first, there service is good, they have given me sufficient loan amount , i am satisfied with my loan amount ,but there rate of interest they have charged me was bit high i felt and even there processing fee was also bit high, but they have not charged any hidden charges, there overall service is good.
      Was this review helpful? 2
      , hyderabad
      Reviewed on Dec 24, 2018
    • Capital First Personal Loan
      "ROI and charges can be reduced"
      0.5 5.0/5 "Blown Away!"
      I have taken a personal loan from Capital first. The rate of interest and processing charges is high when compared to the other banks and they need to work on that. The documentation is smooth. There are no hassles after the loan was processed too. Good overall.
      Was this review helpful? 2
      , bangalore
      Reviewed on Dec 22, 2018
    • Capital First Personal Loan
      "Good service"
      0.5 4.0/5 "Great!"
      I have taken my personal loan with capital first, there rate of interest is too high,like for 1,00,000 loan they are charging half of loan amount itself , they will be charging up to 50,000 for three years, it quite expensive, and they have charged me processing fee , like i had applied for 1,10,000 as loan they have just given me up to 92,000 rest they said they have charged me for processing fee and insurance,now more 4 months is there to close this personal loan.
      Was this review helpful? 8
      , bangalore
      Reviewed on Dec 20, 2018
    • Capital First Personal Loan
      "Good experience"
      0.5 4.0/5 "Great!"
      I was looking for a personal loan then i found and applied with Capital First. I got the loan amount of Rs. 2 lakhs and i bpight this loan 4 months before. I used to pay the EMI of Rs. 11000. I have chosen the tenure period of 2 years. The service is fine in Capital first.
      Was this review helpful? 6
      , chennai
      Reviewed on Dec 19, 2018
    • Capital First Personal Loan
      "Best Service"
      0.5 5.0/5 "Blown Away!"
      My experience with personal loan from Capital first was good, the loan amount was for Rs 1 lac with tenure period of 34 months. The process took 1 week to complete and the rate of interest was nominal. There are no preclosure charges for this loan.
      Was this review helpful? 3
      , chennai
      Reviewed on Dec 19, 2018
    • Capital First Personal Loan
      "Good Experience"
      0.5 5.0/5 "Blown Away!"
      I have not seen the interest of the Tata Capital, I have taken the loan for business purpose. The documentation process is good, within two days of time, they have disbursed the amount. The customer service is good in capital first, I am happy with them.
      Was this review helpful? 1
      , hyderabad
      Reviewed on Dec 18, 2018
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