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  • United Bank of India Personal Loan Customer Care is Rated as "Great!" by 95651 Users

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    United Bank of India Personal Loan Customer Care

    Founded in 1950, United Bank of India (UBI) is a government-owned bank with headquarters in Kolkata, West Bengal. With its presence focused on Eastern India, the bank currently operates 2054 branches and 36 regional branches spread across the length and breadth of the country. Additionally, UBI has 3 overseas branches at Kolkata, Mumbai, and New Delhi. United Bank of India was formed as a result of the unification of 4 banks - Comilla Banking Corporation, Comilla Union Bank, Bengal Central Bank, and Hooghly Bank.

    United Bank of India offers exclusive services across numerous verticals such as Corporate banking, Consumer banking, Investment banking, Investment management, Finance and insurance, Mortgages, and Private equity. The bank has multiple delivery channel-based products such as ATM, Debit card, Prepaid card, Internet banking, SMS banking, Mobile banking, and more.

    United Bank of India Personal Loans

    When you are in the middle of a temporary financial crisis, the best way to overcome it is through a personal loan. Aimed to meet personal credit needs of a customer, United Bank of India Personal Loans are easy to avail due to the quick and hassle-free filing process. UBI offers a wide selection of personal loans depending on the unique situation of the applicant. The various types of United Bank of India Personal Loans are:

    1. United Personal Loan Scheme for Salaried Persons
    2. United Personal Loan Scheme for Pensioners
    3. United Smart Loan Scheme
    4. United Demand Loan Scheme
    5. United Salary Payment Overdraft

    Customer Care Details of United Bank of India

    Customer support is an integral part of any organisation. If a customer is facing any issue, has some query regarding the bank’s personal loan or any other offering, or wants to provide some feedback, the customer care representatives of United Bank of India are just a phone call away. When you call the customer support of the bank, the executive will address you courteously, listen to your issue patiently, and try to resolve the matter promptly and efficiently. The contact details of the customer support team of UBI is mentioned below in the table:

    Toll-free phone number 1800-345-0345
    Contact phone number 022-40429100 OR 18001033470
    Head office address United Bank of India 11 Hemanta Basu Sarani Kolkata - 700001
    Email address webmaster@unitedbank.co.in

    The bank also has a customer feedback form available online at the official website. You can offer a suggestion or raise a complaint by filling out this form with the appropriate details and submit it. United Bank of India will make sure to take appropriate actions as soon as possible.

    In case you have any query, feedback, or suggestion, your first point of contact is your Branch Manager. You can get in touch with the Branch Manager by directly calling your concerned bank branch. In order to find the contact details of your United Bank of India branch, you can do so using the online branch locator available at the bank’s official website. There are 2 search portals available for your convenience - Region Wise Branch Locator and Advanced Search Branch Locator.

    United Bank of India Grievance Redressal

    United Bank of India has a dedicated online grievance redressal portal wherein you can submit your grievance or enquiry and track its status as well. Additionally, in order to ensure complete customer satisfaction, the bank has multiple entities that manage customer grievances.

    1. Customer Service Committee of the Board: This sub-committee of the Board is responsible for drafting a Comprehensive Deposit Policy, incorporating the issues, auditing the policy every 3 years. Apart from analysing loan policies and service issues, this team will also look after any other issue that impacts customer service. This panel will keep a track of the functionings of the Standing Committee on Customer Service as well.
    2. Standing Committee on Customer Service:With the Managing Director of the bank as the chairman, this committee will have a few senior executives as well as a few non-executives as members. The objectives of this team are mentioned below -
      • Feedback evaluation on the quality of customer service
      • Ensuring that all the regulatory instructions in terms of customer service are followed by the bank
      • Keeping an eye on complaints regarding Banking Codes and Standards Board of India code violations
      • Monitoring and analysis of unresolved complaints and feedbacks referred by functional heads
      • Quarterly report submission on the performance of the Customer Service Committee of the Board
    3. Nodal Officer and Other Designated Executives to Handle Grievances: In order to lodge a complaint, the matter should be brought to the notice of the concerned Branch Manager. If the complaint isn’t resolved within a reasonable period of time or isn’t adequate, it can be escalated to the Regional Grievance Redressal Officer, i.e. the Chief Regional Manager of the respective region. The contact details of the concerned regional office can be found online in the Region Wise Branch Locator of the bank. In case a grievance isn’t redressed even after following the channel mentioned above, a complainant is free to get in touch with the Chief Grievance Redressal Officer and Principal Nodal Officer of United Bank of India under Banking Ombudsman scheme using the below mentioned details:
    Name of Chief Grievance Redressal Officer Mr. V. Gandotra
    Designation General Manager (Operations and Service)
    Address United Bank of India Head Office 4th floor, United Tower 11, Hemanta Basu Sarani Kolkata - 700 001
    Phone number 033-22489565
    Email address gmops@unitedbank.co.in

    In case you are facing any issues with the filing for your personal loan or have some question that you need answered before you decide to opt for the scheme, the customer care team of United Bank of India can help you. With the knowledgeable advice of the representatives, your doubts will be clarified wherever you are and at any time of the day.

    Personal Loan Reviews

    • HDFC Bank Personal Loan
      "Good"
      0.5 5.0/5 "Blown Away!"
      I have been using personal loan with HDFC bank , it have been just six months only i have been applied for personal loan and there rate of interest and processing fee is nominal which they have charge me and even loan amount was sufficient to me .
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      , kolkata
      Reviewed on Nov 16, 2018
    • HDFC Bank Personal Loan
      "Excellent service"
      0.5 5.0/5 "Blown Away!"
      My experience is good by taking the personal loan with the HDFC BANK and i have been taken this loan from past 3 years, and they have charge nominal rate of interest up to 17% and even there processing fee is also nominal only, i have taken my loan amount up to 75,000 it is sufficient for me and there customer support team is good.
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      , new delhi
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    • Bank Bazaar Personal Loan
      "Good service"
      0.5 4.0/5 "Great!"
      I have use bank bazaar service recently only i have applied for my credit card from their website and i came to know about this bank bazaar website from on line as i was surfing for good credit card and they provide me very good service they properly follow up with me related to card. the service is very good.
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      , new delhi
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    • Early Salary Personal Loan
      "Good service"
      0.5 5.0/5 "Blown Away!"
      I have applied my personal loan with Early Salary recently, the loan amount they have given me was not sufficient to me as for now they have given me up to 11,000 rupee as loan amount it okay and the rate of interest they have charged me 845 rupees and they have not charged any processing fee in this loan.
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      , new delhi
      Reviewed on Nov 16, 2018
    • YES Bank Personal Loan
      "Good service"
      0.5 4.0/5 "Great!"
      I have been holding my personal loan with Yes bank,they have given me low loan amount, and even they have taken loan insurance charges as well and the rate of interest they have charged me up to 11.5% it was nominal and there processing fee was bit high they have charged.
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      , mumbai
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    • Bank Bazaar Personal Loan
      "Best Service"
      0.5 5.0/5 "Blown Away!"
      I came to know about bankbazaar through advertisement, they provide good services when compared to other banking websites. Customer service is good with bankbazaar and their response was prompt. The mobile app of bankbazaar is easy to use and is user friendly.
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      , jaipur
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    • Fullerton Personal Loan
      "Need to reduce ROI"
      0.5 3.5/5 "Pretty good"
      My experience was good with Fullerton for personal loan, the process was smooth and i received my loan amount within 7-10 days. The loan amount was for Rs 1.58 lacs with high interest rate and the tenure period was for 3 years. Customer service was good with Fullerton and they responded on time.
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      , jaipur
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    • Bank Bazaar Personal Loan
      "Best Service"
      0.5 5.0/5 "Blown Away!"
      I am using the services of bankbazaar from last 3-4 months, the services provided by bankbazaar is good when compared to others. Customer service was good and they responded on time. Mobile app is easy to navigate and user friendly to use.
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      , thane
      Reviewed on Nov 16, 2018
    • Early Salary Personal Loan
      "Good service"
      0.5 5.0/5 "Blown Away!"
      My experience was good with Early Salary for personal loan, they gave the loan amount for Rs 10000 for the tenure period of 30 days with nominal interest rate. They gave a less limit for this loan. Customer support was good and they followed up on time.
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      , thane
      Reviewed on Nov 16, 2018
    • Bank Bazaar Personal Loan
      "Best Service"
      0.5 5.0/5 "Blown Away!"
      I know bankbazaar.com from last 1 year, my experience was good so far with bankbazaar. Customer services provided by bankbazaar is good and their response was prompt. The website of bankbazaar is easy to use and is user friendly.
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      , hyderabad
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    • Citibank Personal Loan
      "Best Service"
      0.5 5.0/5 "Blown Away!"
      It was a nice experience with CITI bank for personal loan, the process took 20 days to complete. The loan amount was for Rs 6 lacs with nominal interest rate and the tenure period is 5 years. Customer service was good and they followed up on time.
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      , hyderabad
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    • Bajaj Finserv Personal Loan
      "Excellent service"
      0.5 5.0/5 "Blown Away!"
      I have been holding my personal loan with Bajaj Finserv from long time,the loan amount which they have given me was sufficient and the rate of interest they have charged me was up to 30% it was bit higher and the processing fee was nominal, there was no hidden charges they have taken apart from that, overall service is good.
      Was this review helpful? 3
      , gurgaon
      Reviewed on Nov 16, 2018
    • Bank Bazaar Personal Loan
      "Very good service"
      0.5 5.0/5 "Blown Away!"
      This was my first time experience with bankbazaar and it was not up to the mark, initially the follow up was very good with bankbazaar but on later stage there was no proper follow up. The mobile app of bankbazaar is easy to use and is user friendly.
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      , pune
      Reviewed on Nov 16, 2018
    • Incred Personal Loan
      "Need to reduce ROI"
      0.5 4.0/5 "Great!"
      My personal loan experience with INCRED was very good, the process was smooth and i received my loan amount within 20 days. The loan amount was for Rs 1 lac with high interest rate and the tenure period is 3 years. Customer service was fine and they responded on time.
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      , pune
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    • Bank Bazaar Personal Loan
      "Excellent service"
      0.5 5.0/5 "Blown Away!"
      I have been using bank bazaar service from past 1 year, i came to know about bank bazaar service through on line as i was surfing through on line to check my credit score and i have applied personal loan through bank bazaar recently, and i have been using mobile application it is very easy to access.
      Was this review helpful? 1
      , gurgaon
      Reviewed on Nov 16, 2018
    • Bank Bazaar Personal Loan
      "Very good service"
      0.5 4.5/5 "Excellent!"
      It was a very good experience so far with bankbazaar, they provide good services when compared to others in the market. Customer service was good with bankbazaar and their response was prompt. Website of bankbazaar is easy to use and is user friendly.
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      , raikot
      Reviewed on Nov 16, 2018
    • HDFC Bank Personal Loan
      "Very good service"
      0.5 4.5/5 "Excellent!"
      My personal loan application was approved with HDFC bank and the experience was good, the process took 1 week to complete and the response from the customer support was very good. The loan amount was for Rs 2 lacs with nominal interest rate and the tenure period was 3 years.
      Was this review helpful? 2
      , raikot
      Reviewed on Nov 16, 2018
    • Bank Bazaar Personal Loan
      "Good service"
      0.5 4.0/5 "Great!"
      I have been using bank bazaar service for first time, i came to know about bank bazaar service through on line,and i have been using mobile application of bank bazaar it was easy to access,they have suggested me a loan which bank had offered me loan and even they have help me in getting my loan amount , overall service is good.
      Was this review helpful? 1
      , bangalore
      Reviewed on Nov 16, 2018
    • Early Salary Personal Loan
      "Excellent service"
      0.5 4.0/5 "Great!"
      I have applied my personal loan with Early Salary recently, the loan amount they have given me was not sufficient to me it was low and i have expected more loan amount, and the rate of interest they have charged was nominal, and there was zero processing fee , they have given me 8,700 as loan amount , and in term of service it was good.
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      , bangalore
      Reviewed on Nov 16, 2018
    • Bank Bazaar Personal Loan
      "Good service"
      0.5 4.0/5 "Great!"
      It was an good experience with bankbazaar so far, i am using the services of bankbazaar from last 3-4 years. Customer support was good with bankbazaar and they responded on time. The website of bankbazaar is easy to use and is user friendly.
      Was this review helpful? 2
      , new delhi
      Reviewed on Nov 16, 2018
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