Multiple banks. Different interest rates. Call it a "conflict of interest".
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  • United Bank of India Personal Loan Customer Care is Rated as "Great!" by 92905 Users

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    United Bank of India Personal Loan Customer Care

    Founded in 1950, United Bank of India (UBI) is a government-owned bank with headquarters in Kolkata, West Bengal. With its presence focused on Eastern India, the bank currently operates 2054 branches and 36 regional branches spread across the length and breadth of the country. Additionally, UBI has 3 overseas branches at Kolkata, Mumbai, and New Delhi. United Bank of India was formed as a result of the unification of 4 banks - Comilla Banking Corporation, Comilla Union Bank, Bengal Central Bank, and Hooghly Bank.

    United Bank of India offers exclusive services across numerous verticals such as Corporate banking, Consumer banking, Investment banking, Investment management, Finance and insurance, Mortgages, and Private equity. The bank has multiple delivery channel-based products such as ATM, Debit card, Prepaid card, Internet banking, SMS banking, Mobile banking, and more.

    United Bank of India Personal Loans

    When you are in the middle of a temporary financial crisis, the best way to overcome it is through a personal loan. Aimed to meet personal credit needs of a customer, United Bank of India Personal Loans are easy to avail due to the quick and hassle-free filing process. UBI offers a wide selection of personal loans depending on the unique situation of the applicant. The various types of United Bank of India Personal Loans are:

    1. United Personal Loan Scheme for Salaried Persons
    2. United Personal Loan Scheme for Pensioners
    3. United Smart Loan Scheme
    4. United Demand Loan Scheme
    5. United Salary Payment Overdraft

    Customer Care Details of United Bank of India

    Customer support is an integral part of any organisation. If a customer is facing any issue, has some query regarding the bank’s personal loan or any other offering, or wants to provide some feedback, the customer care representatives of United Bank of India are just a phone call away. When you call the customer support of the bank, the executive will address you courteously, listen to your issue patiently, and try to resolve the matter promptly and efficiently. The contact details of the customer support team of UBI is mentioned below in the table:

    Toll-free phone number 1800-345-0345
    Contact phone number 022-40429100 OR 18001033470
    Head office address United Bank of India 11 Hemanta Basu Sarani Kolkata - 700001
    Email address webmaster@unitedbank.co.in

    The bank also has a customer feedback form available online at the official website. You can offer a suggestion or raise a complaint by filling out this form with the appropriate details and submit it. United Bank of India will make sure to take appropriate actions as soon as possible.

    In case you have any query, feedback, or suggestion, your first point of contact is your Branch Manager. You can get in touch with the Branch Manager by directly calling your concerned bank branch. In order to find the contact details of your United Bank of India branch, you can do so using the online branch locator available at the bank’s official website. There are 2 search portals available for your convenience - Region Wise Branch Locator and Advanced Search Branch Locator.

    United Bank of India Grievance Redressal

    United Bank of India has a dedicated online grievance redressal portal wherein you can submit your grievance or enquiry and track its status as well. Additionally, in order to ensure complete customer satisfaction, the bank has multiple entities that manage customer grievances.

    1. Customer Service Committee of the Board: This sub-committee of the Board is responsible for drafting a Comprehensive Deposit Policy, incorporating the issues, auditing the policy every 3 years. Apart from analysing loan policies and service issues, this team will also look after any other issue that impacts customer service. This panel will keep a track of the functionings of the Standing Committee on Customer Service as well.
    2. Standing Committee on Customer Service:With the Managing Director of the bank as the chairman, this committee will have a few senior executives as well as a few non-executives as members. The objectives of this team are mentioned below -
      • Feedback evaluation on the quality of customer service
      • Ensuring that all the regulatory instructions in terms of customer service are followed by the bank
      • Keeping an eye on complaints regarding Banking Codes and Standards Board of India code violations
      • Monitoring and analysis of unresolved complaints and feedbacks referred by functional heads
      • Quarterly report submission on the performance of the Customer Service Committee of the Board
    3. Nodal Officer and Other Designated Executives to Handle Grievances: In order to lodge a complaint, the matter should be brought to the notice of the concerned Branch Manager. If the complaint isn’t resolved within a reasonable period of time or isn’t adequate, it can be escalated to the Regional Grievance Redressal Officer, i.e. the Chief Regional Manager of the respective region. The contact details of the concerned regional office can be found online in the Region Wise Branch Locator of the bank. In case a grievance isn’t redressed even after following the channel mentioned above, a complainant is free to get in touch with the Chief Grievance Redressal Officer and Principal Nodal Officer of United Bank of India under Banking Ombudsman scheme using the below mentioned details:
    Name of Chief Grievance Redressal Officer Mr. V. Gandotra
    Designation General Manager (Operations and Service)
    Address United Bank of India Head Office 4th floor, United Tower 11, Hemanta Basu Sarani Kolkata - 700 001
    Phone number 033-22489565
    Email address gmops@unitedbank.co.in

    In case you are facing any issues with the filing for your personal loan or have some question that you need answered before you decide to opt for the scheme, the customer care team of United Bank of India can help you. With the knowledgeable advice of the representatives, your doubts will be clarified wherever you are and at any time of the day.

    Personal Loan Reviews

    • Citibank Personal Loan
      "Not satisfied"
      0.5 2.0/5 "Expected more"
      I have taken my personal loan with CITI bank 10 years back. I have a faced a major issues with EMI deductions and i have even raised a complaint also then the step was taken but i have went through a lot of issues due to that . My Credit score was also affected which was very disappointing . I have taken 50,000 and the interest rate was satisfactory .
      Was this review helpful? 3
      , hyderabad
      Reviewed on Jul 20, 2018
    • Kotak Personal Loan
      "Good service"
      0.5 3.0/5 "Satisfactory"
      The process in getting the loan had been very good and verification process had been very simple and easy. The loan amount which they had provided had been satisfactory which was about 2,20,000 and the interest rate with them also had been okay which was 18%. Overall it had been a good experience.
      Was this review helpful? 1
      , mumbai
      Reviewed on Jul 20, 2018
    • Bank Bazaar Personal Loan
      "Satisfactory"
      0.5 4.0/5 "Great!"
      My experience was quite satisfactory with bank bazaar . This is my first experience and there are no complaints.The website is very user friendly and easy to navigate . The web portal's accuracy and speed is good therefore I would recommend this site to all.
      Was this review helpful? 2
      , hyderabad
      Reviewed on Jul 20, 2018
    • HDFC Bank Personal Loan
      "Very Good Service"
      0.5 4.0/5 "Great!"
      It had been a very good experience with this Personal loan and the process in getting this loan had been smooth and easy. The loan amount which they had provided had been satisfactory and the interest rate with them had been nominal when compared with the market rate. The customer support of them and their staff responses had been good while the processing of the loan.
      Was this review helpful? 2
      , hyderabad
      Reviewed on Jul 20, 2018
    • HDFC Bank Personal Loan
      "Very good"
      0.5 4.0/5 "Great!"
      My personal loan was taken with HDFC Bank. The loan amount was 3 lakhs and the interest rate was stayfscatory . The process was very smooth and there is no processing fee here. I completely satisfied with the service here and i liked the coordination also., The loan was approved on time so I would like tor recommend to others.
      Was this review helpful? 1
      , hyderabad
      Reviewed on Jul 20, 2018
    • Bank Bazaar Personal Loan
      "Awesome Service"
      0.5 5.0/5 "Blown Away!"
      I've been using the BankBazaar platform for a while. I never faced any issues with their services. I've applied for a personal loan via Bankbazaar and the whole application and the documentation process was smooth and hassle free.
      Was this review helpful? 1
      , bangalore
      Reviewed on Jul 20, 2018
    • Citibank Personal Loan
      "Very good service"
      0.5 5.0/5 "Blown Away!"
      I've taken a personal loan from the Citi bank for Rs. 5.7L for 4 years. It was very good, The interest was normal. I got the loan amount with in a week. There was a bank strike other than that there were no issues during the loan application.
      Was this review helpful? 2
      , bangalore
      Reviewed on Jul 20, 2018
    • Bank Bazaar Personal Loan
      "Very good service"
      0.5 5.0/5 "Blown Away!"
      I've been using the BankBazaar platform for a while. I applied for a ,personal loan via BankBazaar. It was very good, the customer support follow up was also very good. BankBazaar is a convenient platform to apply for various financial products online. I even recommended BankBazaar to some of my friends.
      Was this review helpful? 1
      , pune
      Reviewed on Jul 20, 2018
    • HDFC Bank Personal Loan
      "Better Service"
      0.5 4.0/5 "Great!"
      I took a personal loan from the HDFC Rs. 3.6 Lacs for 5 years. It was amazing, I applied directly but rejected the application. When I applied online I got the loan amount with in 5 days. The interest rate is normal when comparing with the other banks
      Was this review helpful? 0
      , pune
      Reviewed on Jul 20, 2018
    • HDFC Bank Personal Loan
      "Good service"
      0.5 3.0/5 "Satisfactory"
      The process in getting this loan had been smooth and easy, where the loan amount which they had provided also had been satisfactory as well. The interest rate which they where charging had been nominal and there has not been any processing fee or any sort of extra charges which they had charged so far. Overall it had been a good experience with them.
      Was this review helpful? 1
      , chennai
      Reviewed on Jul 20, 2018
    • HDFC Bank Personal Loan
      "Very good service"
      0.5 4.0/5 "Great!"
      I took a personal loan from the HDFC bank for 2.5 lacs, it was a good experience, the interest was lower. I got the loan amount2-3 days. There were some issues with the address verification. Overall it has been a very good experience in taking a personal from the HDFC bank.
      Was this review helpful? 0
      , kurnool
      Reviewed on Jul 20, 2018
    • Bank Bazaar Personal Loan
      "Excellent Service"
      0.5 5.0/5 "Blown Away!"
      I've been using the BankBazaar services for a while. They offered Excellent service, I got the loan with in 2 days. The customer support follow up was also good during the application. I never faced any issues during the application.
      Was this review helpful? 2
      , kurnool
      Reviewed on Jul 20, 2018
    • Fullerton Personal Loan
      "Very good service"
      0.5 4.0/5 "Great!"
      I took a ,personal loan from the Fullerton Rs. 2Lacs for 5 years. The loan experience was good, rate of interest is high. The whole application and the documentation process was smooth and hassle free. I got the loan amount quickly.
      Was this review helpful? 1
      , kurnool
      Reviewed on Jul 20, 2018
    • HDFC Bank Personal Loan
      "Good Service"
      0.5 5.0/5 "Blown Away!"
      I took a personal loan from the HDFC bank for 2 lacs, I applied at the branch and it was also pre-approved . There were no hassles during the application and documentation. It was a smooth personal loan experience. The interest rate was also nominal.
      Was this review helpful? 0
      , haridwar
      Reviewed on Jul 20, 2018
    • Bank Bazaar Personal Loan
      "Good Service"
      0.5 4.0/5 "Great!"
      I've been using the BankBazaar platform for a while. The response was good. The customer support follow up was also good during the application process. I never faced any issues during the application and the documentation. BankBazaar is a convenient platform to compare and choose various banking products.
      Was this review helpful? 0
      , haridwar
      Reviewed on Jul 20, 2018
    • Bank Bazaar Personal Loan
      "Good"
      0.5 3.0/5 "Satisfactory"
      I have taken my personal loan via BANK BAZAAR . The customer service and responses was up to the mark. The website is very user friendly and easy to understand but few information which is given on the website is not consistent which can be worked on .
      Was this review helpful? 0
      , bangalore
      Reviewed on Jul 20, 2018
    • HDB Financial Services Personal Loan
      "Very good"
      0.5 4.0/5 "Great!"
      My personal loan was taken with HDB FINANCE. The loan amount was 3,30,000 and the interest rate was satisfactory and the tnrue period was 3 years,. I had a very smooth process here but the documentation was but tedious sine they requested lot of documents to submit but the process was very nominal. They have sanctioned the loan with the committed time.
      Was this review helpful? 1
      , bangalore
      Reviewed on Jul 20, 2018
    • HDFC Bank Personal Loan
      "Normal service"
      0.5 4.0/5 "Great!"
      The process in getting this personal loan had been a little slow and the process has took some delay. The loan amount which they had provided had been satisfactory but the interest rate has been a little high when compared with the market rate. I have taken this loan for the Home Renovation.
      Was this review helpful? 0
      , chennai
      Reviewed on Jul 20, 2018
    • HDFC Bank Personal Loan
      "Average Service"
      0.5 3.0/5 "Satisfactory"
      I took a personal loan from the HDFC bank for 2.3 lacs, the experience is good, The interest rate was normal. I got the loan amount with in 7 working days, the customer support follow up was also very good. it was a hassle free loan experience with the HDFC bank.
      Was this review helpful? 1
      , mumbai
      Reviewed on Jul 20, 2018
    • Bank Bazaar Personal Loan
      "Average Service"
      0.5 3.0/5 "Satisfactory"
      I've been using the BankBazaar platform for a while. The service was good, customer support was good. I got the loan pretty soon. BankBazaar is a convenient marketplace to apply for for various financial products online.
      Was this review helpful? 2
      , mumbai
      Reviewed on Jul 20, 2018
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