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  • United Bank of India Personal Loan Customer Care is Rated as "Great!" by 91489 Users

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    United Bank of India Personal Loan Customer Care

    Founded in 1950, United Bank of India (UBI) is a government-owned bank with headquarters in Kolkata, West Bengal. With its presence focused on Eastern India, the bank currently operates 2054 branches and 36 regional branches spread across the length and breadth of the country. Additionally, UBI has 3 overseas branches at Kolkata, Mumbai, and New Delhi. United Bank of India was formed as a result of the unification of 4 banks - Comilla Banking Corporation, Comilla Union Bank, Bengal Central Bank, and Hooghly Bank.

    United Bank of India offers exclusive services across numerous verticals such as Corporate banking, Consumer banking, Investment banking, Investment management, Finance and insurance, Mortgages, and Private equity. The bank has multiple delivery channel-based products such as ATM, Debit card, Prepaid card, Internet banking, SMS banking, Mobile banking, and more.

    United Bank of India Personal Loans

    When you are in the middle of a temporary financial crisis, the best way to overcome it is through a personal loan. Aimed to meet personal credit needs of a customer, United Bank of India Personal Loans are easy to avail due to the quick and hassle-free filing process. UBI offers a wide selection of personal loans depending on the unique situation of the applicant. The various types of United Bank of India Personal Loans are:

    1. United Personal Loan Scheme for Salaried Persons
    2. United Personal Loan Scheme for Pensioners
    3. United Smart Loan Scheme
    4. United Demand Loan Scheme
    5. United Salary Payment Overdraft

    Customer Care Details of United Bank of India

    Customer support is an integral part of any organisation. If a customer is facing any issue, has some query regarding the bank’s personal loan or any other offering, or wants to provide some feedback, the customer care representatives of United Bank of India are just a phone call away. When you call the customer support of the bank, the executive will address you courteously, listen to your issue patiently, and try to resolve the matter promptly and efficiently. The contact details of the customer support team of UBI is mentioned below in the table:

    Toll-free phone number 1800-345-0345
    Contact phone number 022-40429100 OR 18001033470
    Head office address United Bank of India 11 Hemanta Basu Sarani Kolkata - 700001
    Email address webmaster@unitedbank.co.in

    The bank also has a customer feedback form available online at the official website. You can offer a suggestion or raise a complaint by filling out this form with the appropriate details and submit it. United Bank of India will make sure to take appropriate actions as soon as possible.

    In case you have any query, feedback, or suggestion, your first point of contact is your Branch Manager. You can get in touch with the Branch Manager by directly calling your concerned bank branch. In order to find the contact details of your United Bank of India branch, you can do so using the online branch locator available at the bank’s official website. There are 2 search portals available for your convenience - Region Wise Branch Locator and Advanced Search Branch Locator.

    United Bank of India Grievance Redressal

    United Bank of India has a dedicated online grievance redressal portal wherein you can submit your grievance or enquiry and track its status as well. Additionally, in order to ensure complete customer satisfaction, the bank has multiple entities that manage customer grievances.

    1. Customer Service Committee of the Board: This sub-committee of the Board is responsible for drafting a Comprehensive Deposit Policy, incorporating the issues, auditing the policy every 3 years. Apart from analysing loan policies and service issues, this team will also look after any other issue that impacts customer service. This panel will keep a track of the functionings of the Standing Committee on Customer Service as well.
    2. Standing Committee on Customer Service:With the Managing Director of the bank as the chairman, this committee will have a few senior executives as well as a few non-executives as members. The objectives of this team are mentioned below -
      • Feedback evaluation on the quality of customer service
      • Ensuring that all the regulatory instructions in terms of customer service are followed by the bank
      • Keeping an eye on complaints regarding Banking Codes and Standards Board of India code violations
      • Monitoring and analysis of unresolved complaints and feedbacks referred by functional heads
      • Quarterly report submission on the performance of the Customer Service Committee of the Board
    3. Nodal Officer and Other Designated Executives to Handle Grievances: In order to lodge a complaint, the matter should be brought to the notice of the concerned Branch Manager. If the complaint isn’t resolved within a reasonable period of time or isn’t adequate, it can be escalated to the Regional Grievance Redressal Officer, i.e. the Chief Regional Manager of the respective region. The contact details of the concerned regional office can be found online in the Region Wise Branch Locator of the bank. In case a grievance isn’t redressed even after following the channel mentioned above, a complainant is free to get in touch with the Chief Grievance Redressal Officer and Principal Nodal Officer of United Bank of India under Banking Ombudsman scheme using the below mentioned details:
    Name of Chief Grievance Redressal Officer Mr. V. Gandotra
    Designation General Manager (Operations and Service)
    Address United Bank of India Head Office 4th floor, United Tower 11, Hemanta Basu Sarani Kolkata - 700 001
    Phone number 033-22489565
    Email address gmops@unitedbank.co.in

    In case you are facing any issues with the filing for your personal loan or have some question that you need answered before you decide to opt for the scheme, the customer care team of United Bank of India can help you. With the knowledgeable advice of the representatives, your doubts will be clarified wherever you are and at any time of the day.

    Personal Loan Reviews

    • HDFC Bank Personal Loan
      "Excellent"
      0.5 5.0/5 "Blown Away!"
      I have my personal loan wit HDFC bank which was taken 1 year back. The loan amount was 3 lakhs and the interest rate was 10.99% which is average . The tenure period was 36 months. The customer service and responses was really good. The loan was approve don time and I have not faced any inconvenience with the process,.
      Was this review helpful? 0
      , thane
      Reviewed on May 20, 2018
    • HDFC Bank Personal Loan
      "Good Service"
      0.5 5.0/5 "Blown Away!"
      I took a personal loan from the HDFC bank. The loan application was completely paperless. The loan amount was credited to my account quickly. Overall the whole application process was really fast and hassle free. It is so easy to apply for personal with HDFC
      Was this review helpful? 0
      , secunderabad
      Reviewed on May 20, 2018
    • Bank Bazaar Personal Loan
      "Excellent"
      0.5 4.5/5 "Excellent!"
      Bank bazaar is a one stop solution for all the financial products . The customer service and responses was really good. The website is very user friendly and easy to navigate . The web portals accuracy and speed is good so I would like to recommend to others.,
      Was this review helpful? 0
      , pune
      Reviewed on May 20, 2018
    • Citibank Personal Loan
      "Not satisfied"
      0.5 1.0/5 "Really Bad"
      I have approached CITI bank for my personal loan . Their interest rate was very high so I have canceled and taken with HDFC bank. I was looking for 8 lakhs and the interest rate was 15.85% which si very high . The customer service and responses was good.
      Was this review helpful? 0
      , pune
      Reviewed on May 20, 2018
    • HDB Financial Services Personal Loan
      "Satisfactory"
      0.5 5.0/5 "Blown Away!"
      I have taken my personal loan with HDFC bank 3 years back. The loan amount was 1,14,000 and the interest rate was 11-12% which is average . The customer service and responses was really good. The process was very good and they haves sanctioned the loan with the committed time .
      Was this review helpful? 0
      , aurangabad
      Reviewed on May 20, 2018
    • Bank Bazaar Personal Loan
      "Excellent"
      0.5 5.0/5 "Blown Away!"
      Bank bazaar is a good platform for all the financial products . The customer service and responses really good. The website has many good options on banks and interest rate . The web portal's accuracy and speed is good.My overall experience was good.
      Was this review helpful? 0
      , aurangabad
      Reviewed on May 20, 2018
    • Fullerton Personal Loan
      "Excellent"
      0.5 5.0/5 "Blown Away!"
      I have approached FULLERTON for my personal loan. There is no requirement for the loan as of now so i have canceled the loan process. The loan amount was 4 laksh and interest rate was 30% which is high .The customer service and responses was good.
      Was this review helpful? 0
      , aurangabad
      Reviewed on May 20, 2018
    • IndusInd Bank Personal Loan
      "Good"
      0.5 3.0/5 "Satisfactory"
      My personal loan was taken with INDUSIND BANK. They have rejected the application. They have collected all the documents. The customer service and responses was very good. I was looking for 3 lakhs and the interest rate .My overall experience was good.
      Was this review helpful? 0
      , bangalore
      Reviewed on May 20, 2018
    • ICICI Bank Personal Loan
      "Average"
      0.5 3.0/5 "Satisfactory"
      My personal loan was taken with ICICI bank few months back. The loan amount was 4 lakhs and the interest rate was 10.99%n which is satisfactory . The customer service and responses was very good,. The process was bit lengthy and they have take much time. They have provided door step service for collecting documents.
      Was this review helpful? 0
      , bangalore
      Reviewed on May 20, 2018
    • HDFC Bank Personal Loan
      "Very good"
      0.5 5.0/5 "Blown Away!"
      My personal loan was taken with HDFC bank few months back. The loan amount was 5 lakhs and the interest rate was 10.99% which is average . The tenure period was 5 years and the process easy very smooth. They have sanctioned the loan with the committed time.
      Was this review helpful? 0
      , bangalore
      Reviewed on May 20, 2018
    • Bank Bazaar Personal Loan
      "Excellent"
      0.5 5.0/5 "Blown Away!"
      Bank bazaar is a good platform for all the financial products . The customer service and response was really good. The website has many good options on banks and interest rate . I have not faced any issues with the service so its recommendable.
      Was this review helpful? 0
      , bangalore
      Reviewed on May 20, 2018
    • Citibank Personal Loan
      "Not satisfied"
      0.5 1.0/5 "Really Bad"
      I have approached CITI bank for my personal loan but their interest rate was very high so i have canceled here and taken with ICICI bank.I was looking fir 4 lakhs and the interest rate was 12.24% which is very high . I am satisfied with the customer service and responses.
      Was this review helpful? 0
      , bangalore
      Reviewed on May 20, 2018
    • Axis Bank Personal Loan
      "Average"
      0.5 3.0/5 "Satisfactory"
      My personal loan was taken with AXIS BANK 2 years back. The loan amount was 6 lakhs and the interest rate was 11% which is high . The tnrue period was 4 years . The process was very good and the possessing fee was 7000. My overall experience was good.
      Was this review helpful? 0
      , new delhi
      Reviewed on May 20, 2018
    • Bank Bazaar Personal Loan
      "Good"
      0.5 3.5/5 "Pretty good"
      Bank bazaar is a good platform for all the financial products . The customer service and responses was really good. The websites option was really good. The web portals accuracy is also good. I am happy with the overall service here so its recommendable.
      Was this review helpful? 0
      , new delhi
      Reviewed on May 20, 2018
    • Kotak Personal Loan
      "Average"
      0.5 2.5/5 "Just OK"
      I have approached KOTAK bank for my personal loan .They have canceled my request with out any intimations. I was looking for 6 lakhs and the interest rate was 14.99% which is very high . The customer service and responses was not good.My experience was not up to the mark.
      Was this review helpful? 0
      , new delhi
      Reviewed on May 20, 2018
    • Bank Bazaar Personal Loan
      "Excellent"
      0.5 5.0/5 "Blown Away!"
      Bank bazaar is a good platform for all the financial products . The customer service and responses was really good. The website has many good options on banks and interest rate . The web portal's accuracy and speed is good so I would like it recommend to others.
      Was this review helpful? 0
      , chennai
      Reviewed on May 20, 2018
    • IndusInd Bank Personal Loan
      "Not satisfied"
      0.5 1.0/5 "Really Bad"
      My personal loan was taken wit INDUSIND bank. The loan amount was 3 lakhs and the interest rate was 12% which is bit high . The customer service and responses was good. There is no processing fee and the tenrue period was 2 years.My experience with Indusind was not all good.
      Was this review helpful? 0
      , chennai
      Reviewed on May 20, 2018
    • Bajaj Finserv Personal Loan
      "Good Service"
      0.5 5.0/5 "Blown Away!"
      I took a personal loan from the Bajaj Finserv for 11 Lakhs. The application process was easy and with in1 week the loan amount was Credited to account. The documentation and the application process was easy and hassle free. Overall it was a good expereince.
      Was this review helpful? 0
      , bangalore
      Reviewed on May 20, 2018
    • HDFC Bank Personal Loan
      "Good Service"
      0.5 4.0/5 "Great!"
      I took a personal loan for 1 Lakh from the HDFC bank. They offered an interest rate of 16.2 % .The application process was smooth and hassle free. I got the loan amount credited to my account with in 2 days. The whole application process and documentation was quick and hassle free.
      Was this review helpful? 0
      , hyderabad
      Reviewed on May 20, 2018
    • Axis Bank Personal Loan
      "GOOD"
      0.5 3.5/5 "Pretty good"
      I have been using my PERSONAL LOAN from AXIS BANK since 30 months i am really happy to hold my loan from this bank. Because the thing is that there is no pre-closure charges applicable in this bank. But the rate of interest is very high when compared to the other banks but other than that everything is good.
      Was this review helpful? 0
      , chennai
      Reviewed on May 20, 2018
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