Founded in 1950, United Bank of India (UBI) is a government-owned bank with headquarters in Kolkata, West Bengal. Customers who use the variety of banking services offered by the bank can reach out to the customer care department for any kind of queries and complaints. The customer service department of the bank offers instant solutions for various problems faced by customers while accessing the banking services. Let’s take a look at the different aspects of United Bank of India’s customer care department.
Customer support is an integral part of any organisation. If a customer is facing any issue, has some query regarding the bank’s personal loan or any other offering, or wants to provide some feedback, the customer care representatives of United Bank of India are just a phone call away.
When you call the customer support of the bank, the executive will address you courteously, listen to your issue patiently, and try to resolve the matter promptly and efficiently. The contact details of the customer support team of UBI is mentioned below in the table:
|Toll-free phone number||1800-345-0345|
|Contact phone number||022-40429100 OR 18001033470|
|Head office address||United Bank of India 11 Hemanta Basu Sarani Kolkata - 700001|
The bank also has a customer feedback form available online at the official website. You can offer a suggestion or raise a complaint by filling out this form with the appropriate details and submit it. United Bank of India will make sure to take appropriate actions as soon as possible. This feedback form can be accessed as follows:
You can also get in touch with the Branch Manager by directly calling your concerned bank branch. In order to find the contact details of your United Bank of India branch, you can do so using the online branch locator available at the bank’s official website. There are 2 search portals available for your convenience - Region Wise Branch Locator and Advanced Search Branch Locator.
United Bank of India has a dedicated online grievance redressal portal wherein you can submit your grievance or enquiry and track its status as well. Additionally, in order to ensure complete customer satisfaction, the bank has multiple entities that manage customer grievances.
|Name of Chief Grievance Redressal Officer||Shri Rajesh Kumar Arora|
|Designation||General Manager (Operations and Service)|
|Address||United Bank of India Head Office 4th floor, United Tower 11, Hemanta Basu Sarani Kolkata - 700 001|
|Phone number||033 22487732|
In case you are facing any issues with the filing for your personal loan or have some question that you need answered before you decide to opt for the scheme, the customer care team of United Bank of India can help you. With the knowledgeable advice of the representatives, your doubts will be clarified wherever you are and at any time of the day.
Customers can also submit a new grievance to the bank through the official website. The step-by-step instructions for this are given as follows:
Once you have submitted your grievance, you can wait for the company to get back to you and resolve your complaints.
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