United Bank of India Personal Loan Customer Care

Founded in 1950, United Bank of India (UBI) is a government-owned bank with headquarters in Kolkata, West Bengal. Customers who use the variety of banking services offered by the bank can reach out to the customer care department for any kind of queries and complaints.

The customer service department of the bank offers instant solutions for various problems faced by customers while accessing the banking services. Let’s take a look at the different aspects of United Bank of India’s customer care department.

Merged with Punjab National Bank

Effective 1 April 2020, United Bank of India has merged with Punjab National Bank.

To find the information and any query related to personal loan call customer care pnb personal loan customer care

Customers of United Bank of India who use the variety of banking services offered by the bank can reach out to the customer care department for any kind of queries and complaints. The customer service department of the bank offers instant solutions for various problems faced by customers while accessing the banking services. Let's take a look at the different aspects of United Bank of India's customer care department.

United Bank of India Customer Care

Customer support is an integral part of any organisation. If a customer is facing any issue, has some query regarding the bank's personal loan or any other offering, or wants to provide some feedback, the customer care representatives of United Bank of India are just a phone call away.

When you call the customer support of the bank, the executive will address you courteously, listen to your issue patiently, and try to resolve the matter promptly and efficiently. The contact details of the customer support team of UBI is mentioned below in the table:

Toll-free phone number

18001802222 and 18001032222

Tolled Number

0120-2490000

Landline number

011-28044907

Customers from outside India

+91 120 2490000

Email address

care@pnb.co.in

United Bank of India customer feedback

The bank also has a customer feedback form available online at the official website. You can offer a suggestion or raise a complaint by filling out this form with the appropriate details and submit it. United Bank of India will make sure to take appropriate actions as soon as possible. This feedback form can be accessed as follows:

  1. Step 1: Click on the link https://www.pnbindia.in/feedback.aspx
  2. Step 2: Click either Branch, ATM, or Digihut.
  3. Step 3: Enter the details as required such as your name, email address, communication address, etc. In the box given type your feedback. Scroll down and enter the verification code.
  4. Step 4: Once you have provided all the details, scroll down and click on 'Submit'.

You can also get in touch with the Branch Manager by directly calling your concerned bank branch. You can find the details of the nearest bank branch on the official website of Punjab National Bank by clicking on the 'Locate' button from the menu section on the right-hand side of the page.

United Bank of India Grievance Redressal

You can directly get in touch with the manager of your nearest PNB branch in case of any complaint or query. You can also call on the numbers 1800 180 22221800 103 2222 or 0120-2490000 to get your query answered. 

You can also lodge your complaint online by clicking on the link https://www.pnbindia.in/Lodge-Complaint.html. There you can click on 'Submit Complaint' and provide the necessary details to lodge your complaint. You can also track the status of your complaint by providing the request number which you will get once you have filed a complaint or a query. 

In case the bank fails to resolve your query or provide a satisfactory resolution to your complaint, you can directly approach the Principal Nodal Officer. The contact detail is given below: 

Principal Nodal Officer

Punjab National Bank

Customer Care Centre

Plot No. 4, Sector-10, Dwarka

  New Delhi-110075

  Telephone number:+91-11-28044907

  E-Mail: care@pnb.co.in

I need to get my address updated. What should I do?

You can call on the United Bank of India's toll-free customer care number where a customer care executive will get in touch with you. You can then request the executive to update the new address in their database. Follow the instructions given by the representative.

You can also send an email to care@pnb.co.in requesting the lender to update the change in your address in their database. You will have to submit the proof of address which shows your new address. Once, that is done, the bank will update the change in your address in its database.

You can also visit the nearest Punjab National Bank branch along with a proof of address. A representative from the bank will help you with the process of changing your address.

FAQs on United Bank of India Personal Loan Customer Care

  • How can I get my email ID updated?

    You can get your email ID updated by calling on the United Bank of India's customer care number 1800 180 2222 and 1800 103 2222 which is toll-free and get in touch with a customer care executive. You can then ask the customer care executive to help you with the updating of the email ID. Follow the instructions and the bank will update your email ID in their database.

  • Are the toll-free numbers facility available 24x7?

    Yes, the toll-free numbers facility is available 24x7.

  • How can I get the address of the nearest United Bank of India regional office?

    You can get the address of the nearest United Bank of India regional office by visiting the official website of the bank and clicking on 'Contact Us'. On reaching the page, click on the link against 'Regional Office'. You will be directed to a new page where you will be able to view the contact details including the addresses of the United Bank of India's regional offices all over the country.

  • How can I apply for a personal loan from United Bank of India?

    You can apply for a personal loan from United Bank of India by visiting the nearest branch of the bank along with all the relevant documents. A representative from the bank will get in touch with you and will help you with the process of applying for a personal loan. Submit the application form and the documents. The bank will verify them and if they are found to be correct, the loan amount will be disbursed to your bank account.

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