Multiple banks. Different interest rates. Call it a "conflict of interest".
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  • Personal Loan Reviews

    • ICICI Bank Personal Loan
      "Average service"
      0.5 3.0/5 "Satisfactory"
      In concern to my perosnal loan, I got a quote in the beginning from ICICI bank but after that few changes were made in the rate of interest so that was the reason I haven't got the loan with ICICI bank. The Customer service is not up to the mark and they haven't fulfill my requirement . The rate of interest was nominal when compared with others, The follow up need to focused with ICICI executives.
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      , srinagar
      Reviewed on Sep 23, 2017
    • ICICI Bank Personal Loan
      "Good service"
      0.5 4.0/5 "Great!"
      I didn't got personal loan from ICICI bank because their interest is high and the loan amount which they were about to offer was low with ICICI when compared with other banks. The customer service was good with ICICI bank. There interest rate can be decreased in future with ICICI .
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      , coimbatore
      Reviewed on Sep 23, 2017
    • ICICI Bank Personal Loan
      "User friendly Banking"
      0.5 5.0/5 "Blown Away!"
      My salary was not meeting their criteria. Since my loan application has got rejected but i am pretty happy about the bank and their service. Some executive from their end contacted me and informed and even i got a mail. i can recommend this bank to others.
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      , hyderabad
      Reviewed on Sep 23, 2017
    • ICICI Bank Personal Loan
      "Norms should be improvised "
      0.5 4.0/5 "Great!"
      Tho ICICI bank did not approve my loan i am satisfied with their service. The rejection of my application is due my the company i applied for. They told me the will not provide loan facilities to employees of VIDEOCON . IT would been better if they compromise their norms.
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      , siliguri
      Reviewed on Sep 23, 2017
    • ICICI Bank Personal Loan
      "EXCELLENT"
      0.5 5.0/5 "Blown Away!"
      It was a very good experience with ICICI Bank and I easily got the personal loan within ten days. The executive came over to my place and collected the documentation at one shot. The rate of interest was of 14%, it was high when compared to the banks who were offering I am happy overall with the disbursement and services.
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      , lucknow
      Reviewed on Sep 23, 2017
    • ICICI Bank Personal Loan
      "Very much happy with the service"
      0.5 4.0/5 "Great!"
      The main highlight of ICICI Bank personal loan is quick processing. ICICI took very less time to process the personal loan request. I am very much happy with the interest rate and processing fee charged by ICICI Bank. Furthermore, ICICI took hardly 3 days of time to disburse the funds after submitting my documents.
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      , hyderabad
      Reviewed on Sep 22, 2017
    • ICICI Bank Personal Loan
      "Satisfied"
      0.5 3.0/5 "Satisfactory"
      Rate of interest was okay for the personal loan with the ICICI bank and it took around fifteen days of time to get the loan. I have got the lesser amount rather than what they have quoted. Processing charges were also huge one with them.
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      , kottayam
      Reviewed on Sep 22, 2017
    • ICICI Bank Personal Loan
      "High interest rate"
      0.5 3.0/5 "Satisfactory"
      Due to the high interest rate with the ICICI BANK i canceled the application with them. The interest rate they provided was 14.99% it almost comes around 15 percentage. So i found it difficult to pay that much of interest rate for such a long period .
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      , karnal
      Reviewed on Sep 22, 2017
    • ICICI Bank Personal Loan
      "Best financial service provider"
      0.5 4.0/5 "Great!"
      Through ICICI BANK i have requested for a personal loan.When the executive called me regarding the verification i told him i am not staying in the location which i have provided with. So he told me If there is any change in the given address then they cant provide the loan and close the deal though I have not taken the loan I am still happy with the service as I hold an account with the same bank.
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      , bangalore
      Reviewed on Sep 22, 2017
    • ICICI Bank Personal Loan
      "No Response"
      0.5 3.0/5 "Satisfactory"
      I applied for a personal loan with ICICI BANK but i did not got any proper response from the bank end. Thus my application got closed. I waited for there call ans no one from the bank end turned up till now. That was really disappointing. Such a well known brand should not respond in this manner.
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      , angul
      Reviewed on Sep 22, 2017
    • ICICI Bank Personal Loan
      "Poor response "
      0.5 2.0/5 "Expected more"
      I applied for a personal loan with ICICI BANK. My application got rejected as i have taken a two wheeler loan from INDUSIND bank but i have pay the whole amount with the bank.They have shown that i have a pending of 750 rupees,that affected my credit score and my application got rejected.
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      , thrissur
      Reviewed on Sep 22, 2017
    • ICICI Bank Personal Loan
      "Approachable bank"
      0.5 4.0/5 "Great!"
      From ICICI BANK i have requested for a personal loan. I receive my salary only through my salary account but my company would not provide any salary slip. ICICI bank executive informed me only if i can able to produce the salary slip they can proceed the loan application.,
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      , hyderabad
      Reviewed on Sep 22, 2017
    • ICICI Bank Personal Loan
      "Criteria should be compromised"
      0.5 3.0/5 "Satisfactory"
      With ICICI BANK i have requested for a personal loan application. I receive my salary only through my salary account but my company would not provide any salary slip. ICICI bank executive informed me only if i can able to produce the salary slip they can proceed the loan application.,
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      , bangalore
      Reviewed on Sep 22, 2017
    • ICICI Bank Personal Loan
      "Fast process"
      0.5 5.0/5 "Blown Away!"
      It was a fantastic process with ICICI Bank. The customer services are good and they were very quick to process my request. I have taken a personal loan and the interest rate and processing charges is normal. The disbursement was also on time.
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      , puri
      Reviewed on Sep 22, 2017
    • ICICI Bank Personal Loan
      "Good "
      0.5 4.5/5 "Excellent!"
      My experience is okay with the ICICI bank and the rate of interest is around 11% for the personal loan. I would like to say that the customer service and other things are really fine one with them.
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      , vijayawada
      Reviewed on Sep 22, 2017
    • ICICI Bank Personal Loan
      "Excellent"
      0.5 5.0/5 "Blown Away!"
      I have got the personal laon with the ICICI bank because and the interest rate was around 15.9%. I would like to say that the customer service was good one for me with them. The loan amount got disbursed within a week of time.
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      , new delhi
      Reviewed on Sep 22, 2017
    • ICICI Bank Personal Loan
      "Overall good"
      0.5 4.0/5 "Great!"
      I have taken a personal loan from ICICI Bank and the process to get the loan was good. But I am no happy as they do not have a part payment option, due to which I am not able to close the loan easily. The interest rate and processing charges is on the higher side.
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      , chennai
      Reviewed on Sep 22, 2017
    • ICICI Bank Personal Loan
      "Not satisfied"
      0.5 1.0/5 "Really Bad"
      With ICICI bank it was not a pleasant experience. Response was not really good one with the ICICI bank. I would like to suggest that they need to understand the customer in better way. They were not transparent with me in terms of the rate of interest and tenure, they agreed upon something with me and took sign on papers for the same, but at the time of disbursement hidden charges were applied and the tenure of the loan as well as the interest rates were changed without my knowledge.
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      , chennai
      Reviewed on Sep 22, 2017
    • ICICI Bank Personal Loan
      "Personal loan process"
      0.5 4.0/5 "Great!"
      ICICI Bank personal loan process was very good. Rate of interest was very high I was having an urgent requirement otherwise there was no logic behind taking this loan from ICICI Bank. The Bank was offering around 16.25% which is very high and the processing fee charged by them was 5%. Also foreclosure charges were very much applicable.
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      , ghaziabad
      Reviewed on Sep 22, 2017
    • ICICI Bank Personal Loan
      "Excellent"
      0.5 5.0/5 "Blown Away!"
      The loan amount got disbursed to my account within three to four days of time. I would like to say that the response is an excellent one and the customer service is better one with the ICICI bank. I am okay with their rate of interest.
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      , pune
      Reviewed on Sep 22, 2017
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    ICICI Personal Loan Customer Care Number is Rated as "Great!" by 15234 Users

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    Personal Loan BYTES FROM OUR KITCHEN

    ICICI Personal Loan Customer Care Number

    ICICI Bank Personal Loan Customer Care - Overview

    ICICI is one of the leading banks in India which serves several hundreds of customers. Offering a wide spectrum of services, customer care forms a very important part of the bank’s operations. Dealing with a high volume of customers, the bank ensures that customer grievances and complaints are resolved at the earliest. The bank has set up a dedicated customer helpline across various cities in India where customers can call to get assistance regarding their issues and queries. Customers can also email the bank or visit their nearest ICICI bank branch for resolution of queries.

    Submitting a Complaint

    For submission of complaints, the bank has established a 4 step process which a customer must follow in order to register a complaint. The steps are detailed below:

    Step 1 – The first time the customer wants to register a complaint, they can do so by sending an email to the customer care from the ICICI Bank website itself. To send the email, they must visit the complaint redressal page on the bank’s website and then under Step 1, click on Email.

    Step 2- In case the customer is not satisfied with the response they have received after emailing the customer care, the customer can escalate their complaint to the head of the Phone Banking department. This can be done in two ways, first of which is to email the concerned official of the Phone Banking department. The second alternative is to download the online form available on the website, which must be filled correctly and completely and then submitted to the head of the phone banking department of ICICI Bank.

    Step 3 – In case the customer is not satisfied with the response they have received after contacting the head of the Phone Banking department, they can further escalate their grievance to ICICI’s Principal Nodal Officer. This can also be done via 2 channels. First option is to email the Principal Nodal Officer which can be done from the bank’s website itself. On the Complaints Page, the customer must click on the tab labeled Email in Step 3. The other alternative is to download the online form available on the website, which must be filled correctly and completely and then submitted to the Principal Nodal Officer.

    Step 4 – In the unlikely event that the customer’s complaint is not resolved satisfactorily despite contacting the Principal Nodal officer, the aggrieved customer can contact the Senior General Manager and Head of the Customer Service Department itself. This can be done via the channels previously followed in the above 3 steps i.e. by filling and submitting a downloadable form from the ICICI Bank website or by sending an email to the concerned official.

    Apply for Personal Loan

    HDFC Personal Loan 24x7 Customer Care Numbers by City

    For any query regarding personal loans, customers can get in touch with the phone banking officers in their city or state at the numbers given below.

    City Customer Care Number
    Ahmedabad 33667777
    Assam 9864667777
    Andhra Pradesh 7306667777
    Bengaluru 33667777
    Bhopal 3366777
    Bhubhaneshwar 3366777
    Bihar 8102667777
    Chandigarh 3366777
    Chhattisgarh 9098667777
    Chennai 33667777
    Dehradun 3366777
    Delhi 33667777
    Ernakulam 3366777
    Goa 9021667777
    Gujarat 8000667777
    Gurgaon 3366777
    Haryana 9017667777
    Himachal Pradesh 9817667777
    Hyderabad 33667777
    Jaipur 3366777
    Jammu & Kashmir 9018667777
    Jharkhand 8102667777
    Karnataka 8088667777
    Kerala 9020667777
    Kolkata 33667777
    Lucknow 3366777
    Madhya Pradesh 9098667777
    Maharashtra 9021667777
    Mumbai 33667777
    Orissa 9692667777
    Panaji 3366777
    Patna 3366777
    Punjab 7307667777
    Raipur 3366777
    Rajasthan 7877667777
    Ranchi 3366777
    Shimla 3366777
    Tamil Nadu 7305667777
    Telangana 7306667777
    Uttar Pradesh 8081667777
    Uttarakhand 8081667777
    West Bengal 8101667777

    ICICI Bank Zonal Heads

    In case your query is not resolved by the phone banking and customer care department on the numbers given above, you may contact the zonal heads of ICICI Bank or the Head of the Personal Loan department as well. Their details are given below:

    Head – Personal Loans

    Tel No.: 022-39337932 (Monday to Friday from 10:00 AM to 5:00 PM, excluding bank holidays).

    E-mail - headcreditcards@icicibank.com (Please expect to receive a response within 4 working days from the day your mail has been received by the Business Head).

    Zonal Office Heads

    North Zone

    Tel No: 011-33551230 (Monday to Friday from 10AM to 5PM, except on bank holidays).

    E-mail: headnorthzone@icicibank.com

    South Zone

    Tel No.: 080-33551230 (Monday to Friday from 10AM to 5PM, except on bank holidays).

    E-mail address: headsouthzone@icicibank.com.

    East Zone & Andhra Pradesh

    Tel No.: 040-33551230 (Monday to Friday from 10AM to 5PM, except on bank holidays).

    E-mail address: headeastzone@icicibank.com.

    Head West Zone

    Tel No.: 022-33551230 (Monday to Friday from 10AM to 5PM, except on bank holidays).

    E-mail address: headwestzone@icicibank.com

    ICICI Bank Office Address

    Customers may also contact or visit ICICI Bank’s corporate or registered office for resolving any queries.

    Registered Office

    ICICI Bank Tower, Near Chakli Circle,

    Old Padra Road, Vadodara, Gujarat - 390007

    Tel: +91-265-3263701

    CIN: L65190GJ1994PLC021012

    Corporate Office

    ICICI Bank Towers,

    Bandra-Kurla Complex,

    Mumbai 400 051.

    Tel: +91-22-33667777

    Fax: +91-22-26531122

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