ICICI Bank has one of the most efficient customer care departments. They are very responsive and are quick to resolve issues. The all-India contact number for ICICI Bank Personal Banking is 1860 120 7777. For any queries in regard to ICICI Personal Loans, you can get in touch with the customer care executives of ICICI Bank through this number. You can also consider calling the city-based alternative numbers for assistance.
If you are a customer from one of the following cities, you can get in touch with ICICI Customer Care through the following helpline numbers for any queries regarding ICICI Bank Personal Loans:
|City||Customer Care Number|
If you are a customer from one of the following states, you can get in touch with ICICI Customer Care through the following helpline numbers for any queries regarding ICICI Bank Personal Loans:
|State||Customer Care Number|
|Jammu & Kashmir||9018667777|
ICICI is one of the leading private banks in India which serves a huge customer base. Customer care forms a very important part of the bank’s operations as it offers a wide spectrum of services. Dealing with a high volume of customers, the bank ensures that customer grievances and complaints are resolved at the earliest. The bank has set up a dedicated customer helpline across various cities in India where customers can call to get assistance regarding their issues and queries. Customers can also email the bank or visit their nearest ICICI bank branch for resolution of queries.
For submission of complaints, the bank has established a 4-step process which a customer must follow in order to register a complaint. The steps are detailed below:
In case your query is not resolved by the phone banking and customer care department on the numbers given above, you may contact the zonal heads of ICICI Bank or the Head of the Personal Loan department as well. Their details are given below:Head – Personal Loans and Credit Cards:
Mr. S. Roy (General Manager - Head Credit Cards and Personal Loans)
Tel No.: 022-39337932 (Monday to Friday from 10:00 a.m. to 5:00 p.m., except for bank holidays).
E-mail - email@example.com, firstname.lastname@example.org, or email@example.com
(Please expect to receive a response within 4 working days from the day your mail has been received by the Business Head).
Customers may also contact or visit ICICI Bank’s corporate or registered office for resolving any queries.
|Phone Banking Center:||ICICI Bank Tower,
7th Floor, Survey No. 115/27, Plot No. 12,
Nanakramguda, Serilingampally, Hyderabad – 500032
|Registered Office:||ICICI Bank Limited
Landmark, Race Course Circle,
Vadodara – 390 007
|Corporate Office:||ICICI Bank Towers,
Mumbai 400 051 Tel: +91-22-33667777 Fax: +91-22-26531122
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