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  • Corporation Bank Personal Loan Customer Care

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  • Corporation Bank personal loan customers can contact the bank at 0824 2861447 for answers to all their queries or resolution of issues. There are separate numbers for the different zonal offices in the country as well; these details are listed below.

    Corporation Bank has an efficient and easily approachable customer care in place for providing the best assistance to the customers whenever they are in need. Whether you wish to apply for a personal loan with this bank or want to enquire about your existing personal loan account, you will get immediate support from the personal loan customer care team of Corporation Bank.

    Corporation Bank Personal Loan Customer Care Numbers zonal-wise

    To have your concerns regarding your personal loan addressed, you can contact the bank at the following numbers:

    Zone Contact number
    Ahmedabad 079-26423796
    Bengaluru (north) 080-23097322
    Bengaluru (south) 080-25599816
    Belgaum 0831-2471933
    Bhopal 0755-4296152
    Bhubaneswar 0674-2541932
    Chandigarh 0172-2587289
    Chennai 044-28550826
    Coimbatore 0422-2436319
    Delhi (north) 011-28754693
    Delhi (south) 011-26566791
    Goa 0832-2437954
    Greater Mumbai 022-22046249
    Hubli 0836-2229021
    Hyderabad 040-23299898
    Jaipur 0141-222925
    Kochi 0484-2347422
    Kolkata 033-22647598
    Lucknow 0522-2204484
    Ludhiana 0161-5203086
    Mangaluru 0824-2426408
    Meerut 0121-6602802
    Mysore 0821-2526502
    Nellore 0861-2337056
    Patna 0612-2344308
    Pune 020-25896683
    Rajkot 0281-2227763
    Thane 022-25974525
    Tiruchirappalli 0431-4244202
    Thiruvananthapuram 0471-2338280
    Udupi 0820-2525397
    Vadodara 0265-2343655
    Varanasi 0542-6555523
    Vijayawada 0866-2573847

    Contact details of nodal officers zonal wise for grievance redressal

    Zone First-level complaint Second-level complaint
    Ahmedabad 079-26443063 079-26421956
    Bengaluru (north) 080-23464351 080-23097300 0802-3464252
    Bengaluru (south) 080-25067227 080-25599421
    Belgaum 0831-2474500 0831-2470951
    Bhopal 0755-2572375 0755-2559961
    Bhubaneshwar 0674-2541931 0674-2541933
    Chandigarh 0172-2587282 0172-2587286 Please use the extension 107 0172-2743535
    Chennai 044-28513039 044-28520837
    Coimbatore 0422-2449393 0422-2435905
    Delhi (north) 011-28755501 011-28755218
    Delhi (south) 011-28754299 011-23318145
    Goa 0832-2437972 0832-2438484
    Greater Mumbai 022-22044592 022-22852713 022-22874595
    Hubli 0836-2229072 0836-229081
    Hyderabad 040-23420161 040-23232105
    Jaipur 0141-2224743 0141-2224743
    Kochi 0484-2347422 0484-2520776
    Kolkata 033-22290103 033-22177546
    Lucknow 0522-2205285 0522-2205285
    Ludhiana 0161-5203069 0161-5203082
    Mangaluru 0824-2449986 0824-2444341
    Meerut 0121-6602814 0121-6602800
    Mysore 0821-2526526 0821-2526501
    Nellore 0861-2313258 0861-2337057
    Patna 0612-2344307 0612-2341307
    Pune 020-25896772 020-25896773 Please use the extension 319 020-25896557
    Rajkot 0281-2227763 0281-2232840
    Thane 022-25974928 022-25974043
    Thiruvananthapuram 0471-2338261 0471-2338270
    Tiruchirappalli 0431-4244225 0431-4244200
    Udupi 0820-2521896 0820-2520776
    Vadodara 0265-2343603 Please use the extension 220 0265-2343634
    Varanasi 0542-2364200 0542-2364100
    Vijayawada 0866-2577944 0866-2575550

    In case you are faced with an emergency situation, you can contact these emergency helpline numbers:

    • 0824-2440659
    • 0824-2861555
    • 0824-2861888 (board line)

    To reach out to customer care officials if you are faced with an emergency, you can call 0824-2861586.

    Other numbers to contact

    • In case you have a complaint or a query related to internet banking: 1800 425 2407.
    • For general queries only: 1800 425 3555 from 8:00 a.m. to 8:00 p.a. on working days.
    • In case you have to make a complaint regarding corruption: 011-24600216 (compliant cell) and 1800 110 180 or 1800 110 1964 (call centre).

    Register a complaint online

    You can also register a complaint online by filling out the online complaint form. You can even attach screenshots or any other document that will help make your case. Once you submit the form, you will receive a ticket number which you can use to track the status of your complaint.

    Send an email or register a complaint at the branch

    You can send an email to horls@corpbank.co.in for queries regarding your personal loan and for general queries, you can send the email to query@corpbank.co.in.

    Alternatively, you can print out the compliant form available on the bank’s website, fill it, and submit it at the branch. You can use the branch locator to determine the closest branch.

    Redressal process

    Step 1: Fill in the complaint form and submit it to the branch manager who is your first point of contact for all queries. You can also submit the complaint online.

    Step 2: If your grievance has not been addressed adequately, you have three levels of grievance that can be addressed.

    • Level 1: Zonal head
    • Level 2: Circle head
    • Level 3: Chief grievance redressal officer

    If your concerns are still not resolved, address your complaints to:

    • Level 1: Zonal head, Corporation Bank zonal office
    • Level 2: Circle head, Corporation Bank circle office
    • Level 3: General Manager, operations and services, HO
    • Phone: 0824-2861586
    • Fax: 0824-2444161
    • Email: cgro@corpbank.co.in

    Step 3: If you don’t receive a satisfactory resolution within a month of your complaint being lodged, you can approach the banking ombudsman.

    You can find details of the ombudsman to contact on the bank’s website.

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