Multiple banks. Different interest rates. Call it a "conflict of interest".
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  • Syndicate Bank Personal Loan Customer Care is Rated as "Great!" by 92905 Users

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    Syndicate Bank Personal Loan Customer Care

    Previously known as Canara Industrial and Banking Syndicate Limited, Syndicate Bank was founded in 1925 by T M A Pai, Upendra Pai, and Vaman Kudva. The bank was nationalised on 19 July 1969 by the Government of India along with 13 different banks, and is currently headquartered at Manipal, Karnataka. The bank has presence across the length and breadth of the country including 35 states and union territories.

    Syndicate Bank offers banking and financial services across multiple verticals such as Finance and insurance, Corporate banking, Consumer banking, Investment banking, Investment management, Mortgages, Credit cards, and Private equity.

    Syndicate Bank Personal Loans

    Temporary financial crises come unannounced and, sometimes, are quite difficult to deal with. If ignored, these have the capability to turn into debt and become a constant burden in the long run. Syndicate Bank offers personal loans specific to its customers’ needs that help overcome temporary monetary requirements.

    Syndicate Bank Customer Care Details

    Whether you are having a difficulty with Syndicate Bank’s internet banking or have a query regarding the bank’s mobile banking. The customer care team at Syndicate Bank is available 24 hours a day, 7 days a week to help you with your issue. The customer care representatives at Syndicate Bank provide prompt and relevant solutions to all queries.

    The bank has dedicated customer care helplines for the different modes of banking services available.

    Please see the internet banking helpline details mentioned below:

    24-hour internet banking toll-free number 1800 425 5784
    Internet banking helpdesk number 080-2570 5784
    Internet banking email address syndinet@syndicatebank.co.in

    In case you are using the mobile banking service of Syndicate Bank, you can contact at the below mentioned details if you have any issues or queries. Please note that the helpdesk number is only for queries related to the download and installation of the mobile app.

    24-hour mobile banking toll-free number 1800 425 5784
    Mobile banking helpdesk number 07498982538
    Helpdesk timings Monday to Friday: 10:00 a.m. to 7:00 p.m. Saturday: 10:00 a.m. to 6:00 p.m.
    Mobile banking email address syndmobile@syndicatebank.co.in

    Please see the contact details of the Syndicate Bank Customer Care for other banking-related queries:

    Contact center toll-free numbers 1800 3011 3333 OR 1800 208 3333
    Landline number 080-22260281
    Landline number call timings 10:00 a.m. to 5:00 p.m. on all working days
    Email address syndcare@syndicatebank.co.in

    In addition to calling the contact center of Syndicate Bank, you can also get in touch with the customer support representative of your concerned branch for any queries. You can check out the contact details of your bank branch using the branch locator available at the official website of the bank. In order to find the details of your concerned branch, you just have to enter the name of the state, city, locality, and branch code. After selecting the required services mentioned at the bottom of the form, click on ‘Get details’ and then click on ‘Detailed view’ for the complete details of the branch.

    Complaint Redressal at Syndicate Bank

    Syndicate Bank is a customer-centric bank and treats each and every customer with utmost care. With top-notch banking services and prompt customer care services, there is hardly any scope for complaints. However, in the event a complaint arises, the bank ensures to resolve it as best as possible.

    To offer customers the opportunity to voice their concerns or offer feedback to improve customer satisfaction, Syndicate Bank observes the 15th of every month as ‘Customer Day’ across all branches. This includes the regional and nodal branches as well as the head office. If the 15th of any month coincides with a holiday or a half day, the next working day is considered. On this day, any candidate can walk in from 3:00 p.m. to 5:00 p.m. and talk to a senior executive, including the Chairman & Managing Director, without any prior appointment.

    In case you have any grievances or a feedback, you can get it addressed using the following procedure:

    Level 1: For any issue, the complainant is requested to first get in touch with the Branch Manager or the concerned bank branch.

    Level 2: If the complaint redressal is pending or isn’t satisfactory, the applicant can further escalate it to the concerned Regional Manager or Nodal Officer.

    Level 3: If a petitioner feels the resolution isn’t adequate, he or she can bring it to the notice of the bank's Controlling Authority/Nodal Officer at the Corporate Office in Bangalore, mentioning the complete details of the case. Please see the contact details mentioned below:

    Name of the Nodal Officer Mr. H. Bhaskar
    Designation General Manager
    Address Syndicate Bank Corporate Office Planning & Development Department Syndicate Bank Building 2nd Cross, Gandhinagar Bengaluru - 560009
    Phone number 080-22260281
    Fax number 080-22208960
    Email address syndcare@syndicatebank.co.in

    Level 4: If you have already exhausted the previously mentioned options and have not received a satisfactory result, you can directly write to the Chairman & Managing Director of the bank.

    Level 5: In order to speed up the grievance redressal process, Syndicate Bank has appointed an Internal Ombudsman as per Reserve Bank of India (RBI) guidelines. If a case remains unsolved by the bank or an applicant finds the bank’s resolution to be inadequate, he or she can further get in touch with the bank’s Internal Ombudsman at the below mentioned details:

    Name of the Internal Ombudsman Mr. K. Rama Murthy
    Address Directorate of Public Grievances Govt. of India Cabinet Secretariat Sansad Marg, New Delhi

    In addition to the above-mentioned procedure, Syndicate Bank also has an online complaint registration platform.

    Conclusion

    The customer care representatives at Syndicate Bank follow the 3 C’s while addressing any customer - Correctness, Conciseness, and Considerateness. With extensive product knowledge, you can always rely on the customer care team to provide you effective solutions to your query. Since the bank always puts its customers first, the customer service team will go the extra mile to get your issue resolved promptly and satisfactorily.

    Personal Loan Reviews

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      0.5 2.0/5 "Expected more"
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      , hyderabad
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    • Kotak Personal Loan
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    • Bank Bazaar Personal Loan
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    • HDFC Bank Personal Loan
      "Very Good Service"
      0.5 4.0/5 "Great!"
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    • HDFC Bank Personal Loan
      "Very good"
      0.5 4.0/5 "Great!"
      My personal loan was taken with HDFC Bank. The loan amount was 3 lakhs and the interest rate was stayfscatory . The process was very smooth and there is no processing fee here. I completely satisfied with the service here and i liked the coordination also., The loan was approved on time so I would like tor recommend to others.
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    • Bank Bazaar Personal Loan
      "Awesome Service"
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    • Citibank Personal Loan
      "Very good service"
      0.5 5.0/5 "Blown Away!"
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    • Bank Bazaar Personal Loan
      "Very good service"
      0.5 5.0/5 "Blown Away!"
      I've been using the BankBazaar platform for a while. I applied for a ,personal loan via BankBazaar. It was very good, the customer support follow up was also very good. BankBazaar is a convenient platform to apply for various financial products online. I even recommended BankBazaar to some of my friends.
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      , pune
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    • HDFC Bank Personal Loan
      "Better Service"
      0.5 4.0/5 "Great!"
      I took a personal loan from the HDFC Rs. 3.6 Lacs for 5 years. It was amazing, I applied directly but rejected the application. When I applied online I got the loan amount with in 5 days. The interest rate is normal when comparing with the other banks
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      , pune
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    • HDFC Bank Personal Loan
      "Good service"
      0.5 3.0/5 "Satisfactory"
      The process in getting this loan had been smooth and easy, where the loan amount which they had provided also had been satisfactory as well. The interest rate which they where charging had been nominal and there has not been any processing fee or any sort of extra charges which they had charged so far. Overall it had been a good experience with them.
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      , chennai
      Reviewed on Jul 20, 2018
    • HDFC Bank Personal Loan
      "Very good service"
      0.5 4.0/5 "Great!"
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      , kurnool
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    • Bank Bazaar Personal Loan
      "Excellent Service"
      0.5 5.0/5 "Blown Away!"
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      , kurnool
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    • Fullerton Personal Loan
      "Very good service"
      0.5 4.0/5 "Great!"
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      , kurnool
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    • HDFC Bank Personal Loan
      "Good Service"
      0.5 5.0/5 "Blown Away!"
      I took a personal loan from the HDFC bank for 2 lacs, I applied at the branch and it was also pre-approved . There were no hassles during the application and documentation. It was a smooth personal loan experience. The interest rate was also nominal.
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      , haridwar
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      "Good Service"
      0.5 4.0/5 "Great!"
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      , haridwar
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    • Bank Bazaar Personal Loan
      "Good"
      0.5 3.0/5 "Satisfactory"
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    • HDB Financial Services Personal Loan
      "Very good"
      0.5 4.0/5 "Great!"
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      , bangalore
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    • HDFC Bank Personal Loan
      "Normal service"
      0.5 4.0/5 "Great!"
      The process in getting this personal loan had been a little slow and the process has took some delay. The loan amount which they had provided had been satisfactory but the interest rate has been a little high when compared with the market rate. I have taken this loan for the Home Renovation.
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      , chennai
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    • HDFC Bank Personal Loan
      "Average Service"
      0.5 3.0/5 "Satisfactory"
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      , mumbai
      Reviewed on Jul 20, 2018
    • Bank Bazaar Personal Loan
      "Average Service"
      0.5 3.0/5 "Satisfactory"
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      , mumbai
      Reviewed on Jul 20, 2018
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