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  • Syndicate Bank Personal Loan Customer Care is Rated as "Great!" by 91556 Users

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    Syndicate Bank Personal Loan Customer Care

    Previously known as Canara Industrial and Banking Syndicate Limited, Syndicate Bank was founded in 1925 by T M A Pai, Upendra Pai, and Vaman Kudva. The bank was nationalised on 19 July 1969 by the Government of India along with 13 different banks, and is currently headquartered at Manipal, Karnataka. The bank has presence across the length and breadth of the country including 35 states and union territories.

    Syndicate Bank offers banking and financial services across multiple verticals such as Finance and insurance, Corporate banking, Consumer banking, Investment banking, Investment management, Mortgages, Credit cards, and Private equity.

    Syndicate Bank Personal Loans

    Temporary financial crises come unannounced and, sometimes, are quite difficult to deal with. If ignored, these have the capability to turn into debt and become a constant burden in the long run. Syndicate Bank offers personal loans specific to its customers’ needs that help overcome temporary monetary requirements.

    Syndicate Bank Customer Care Details

    Whether you are having a difficulty with Syndicate Bank’s internet banking or have a query regarding the bank’s mobile banking. The customer care team at Syndicate Bank is available 24 hours a day, 7 days a week to help you with your issue. The customer care representatives at Syndicate Bank provide prompt and relevant solutions to all queries.

    The bank has dedicated customer care helplines for the different modes of banking services available.

    Please see the internet banking helpline details mentioned below:

    24-hour internet banking toll-free number 1800 425 5784
    Internet banking helpdesk number 080-2570 5784
    Internet banking email address syndinet@syndicatebank.co.in

    In case you are using the mobile banking service of Syndicate Bank, you can contact at the below mentioned details if you have any issues or queries. Please note that the helpdesk number is only for queries related to the download and installation of the mobile app.

    24-hour mobile banking toll-free number 1800 425 5784
    Mobile banking helpdesk number 07498982538
    Helpdesk timings Monday to Friday: 10:00 a.m. to 7:00 p.m. Saturday: 10:00 a.m. to 6:00 p.m.
    Mobile banking email address syndmobile@syndicatebank.co.in

    Please see the contact details of the Syndicate Bank Customer Care for other banking-related queries:

    Contact center toll-free numbers 1800 3011 3333 OR 1800 208 3333
    Landline number 080-22260281
    Landline number call timings 10:00 a.m. to 5:00 p.m. on all working days
    Email address syndcare@syndicatebank.co.in

    In addition to calling the contact center of Syndicate Bank, you can also get in touch with the customer support representative of your concerned branch for any queries. You can check out the contact details of your bank branch using the branch locator available at the official website of the bank. In order to find the details of your concerned branch, you just have to enter the name of the state, city, locality, and branch code. After selecting the required services mentioned at the bottom of the form, click on ‘Get details’ and then click on ‘Detailed view’ for the complete details of the branch.

    Complaint Redressal at Syndicate Bank

    Syndicate Bank is a customer-centric bank and treats each and every customer with utmost care. With top-notch banking services and prompt customer care services, there is hardly any scope for complaints. However, in the event a complaint arises, the bank ensures to resolve it as best as possible.

    To offer customers the opportunity to voice their concerns or offer feedback to improve customer satisfaction, Syndicate Bank observes the 15th of every month as ‘Customer Day’ across all branches. This includes the regional and nodal branches as well as the head office. If the 15th of any month coincides with a holiday or a half day, the next working day is considered. On this day, any candidate can walk in from 3:00 p.m. to 5:00 p.m. and talk to a senior executive, including the Chairman & Managing Director, without any prior appointment.

    In case you have any grievances or a feedback, you can get it addressed using the following procedure:

    Level 1: For any issue, the complainant is requested to first get in touch with the Branch Manager or the concerned bank branch.

    Level 2: If the complaint redressal is pending or isn’t satisfactory, the applicant can further escalate it to the concerned Regional Manager or Nodal Officer.

    Level 3: If a petitioner feels the resolution isn’t adequate, he or she can bring it to the notice of the bank's Controlling Authority/Nodal Officer at the Corporate Office in Bangalore, mentioning the complete details of the case. Please see the contact details mentioned below:

    Name of the Nodal Officer Mr. H. Bhaskar
    Designation General Manager
    Address Syndicate Bank Corporate Office Planning & Development Department Syndicate Bank Building 2nd Cross, Gandhinagar Bengaluru - 560009
    Phone number 080-22260281
    Fax number 080-22208960
    Email address syndcare@syndicatebank.co.in

    Level 4: If you have already exhausted the previously mentioned options and have not received a satisfactory result, you can directly write to the Chairman & Managing Director of the bank.

    Level 5: In order to speed up the grievance redressal process, Syndicate Bank has appointed an Internal Ombudsman as per Reserve Bank of India (RBI) guidelines. If a case remains unsolved by the bank or an applicant finds the bank’s resolution to be inadequate, he or she can further get in touch with the bank’s Internal Ombudsman at the below mentioned details:

    Name of the Internal Ombudsman Mr. K. Rama Murthy
    Address Directorate of Public Grievances Govt. of India Cabinet Secretariat Sansad Marg, New Delhi

    In addition to the above-mentioned procedure, Syndicate Bank also has an online complaint registration platform.

    Conclusion

    The customer care representatives at Syndicate Bank follow the 3 C’s while addressing any customer - Correctness, Conciseness, and Considerateness. With extensive product knowledge, you can always rely on the customer care team to provide you effective solutions to your query. Since the bank always puts its customers first, the customer service team will go the extra mile to get your issue resolved promptly and satisfactorily.

    Personal Loan Reviews

    • review Personal Loan
      "Average service"
      0.5 2.0/5 "Expected more"
      I have taken this loan almost 3-4 years back, but the rate of interest they have been charging had been a little high. The process had been a little time consuming. I have taken this loan amount for the purchase of a car. It would have been great if it had taken less time during the process and the loan amount had been sufficient.
      Was this review helpful? 0
      , new delhi
      Reviewed on May 21, 2018
    • review Personal Loan
      "Average service"
      0.5 2.0/5 "Expected more"
      I have taken this loan almost 3-4 years, the loan amount which they had been provided had been satisfactory. They had been provided with an average service, where they need to be improved in lot parameters. I have taken this loan for the purchase of a mobile.
      Was this review helpful? 0
      , new delhi
      Reviewed on May 21, 2018
    • Bank Bazaar Personal Loan
      "A very good service"
      0.5 5.0/5 "Blown Away!"
      The bank bazaar service is quite responsive. The customer support service is excellent with the bank bazaar team. I Know bank bazaar for the past one year. I use the bank bazaar mobile application which is good to use and I am satisfied with it.
      Was this review helpful? 0
      , paradip
      Reviewed on May 21, 2018
    • HDFC Bank Personal Loan
      "Good service"
      0.5 5.0/5 "Blown Away!"
      The HDFC bank was ready to approve the personal loan on time. But I haven't got the loan ,because I have postponed my plan, that was the reason I haven't got the loan from them. The rate of interest and the charges are average when compared with others.
      Was this review helpful? 0
      , paradip
      Reviewed on May 21, 2018
    • Bank Bazaar Personal Loan
      "Very good service"
      0.5 4.0/5 "Great!"
      The bank bazaar service was good in concern to my personal loan application, I have got better response from the bank bazaar. I have got the immediate call back from the bank bazaar team after applying for the personal loan. I use the bank bazaar website while applying for the personal loan which is easy to use .
      Was this review helpful? 0
      , vijayawada
      Reviewed on May 21, 2018
    • Fullerton Personal Loan
      "Good service"
      0.5 4.0/5 "Great!"
      The Fullerton finance limited was ready to approve the personal loan, but the required documents were not available to submit. The customer support service and the response was good from the Fullerton. The rate of interest and the charges were average here.
      Was this review helpful? 0
      , vijayawada
      Reviewed on May 21, 2018
    • HDFC Bank Personal Loan
      "Need to reduce charges"
      0.5 3.5/5 "Pretty good"
      My personal loan experience was good with HDFC bank, the loan amount was sufficient but the rate of interest was high when compared to other banks. Customer service was good and they followed up on time. I prelcosed this loan due to personal reason and i had to pay a penalty for it.
      Was this review helpful? 0
      , hyderabad
      Reviewed on May 21, 2018
    • HDFC Bank Personal Loan
      "HDFC BANK Personal Loan"
      0.5 5.0/5 "Blown Away!"
      I have my personal loan wit HDFC bank which was taken in few days. The loan amount was 50,000 and the interest rate was 15.75% which is too high . The tenure period was 12 months. The customer service and responses was really good. The loan was approve on time and I have not faced any inconvenience with the process,.
      Was this review helpful? 0
      , noida
      Reviewed on May 21, 2018
    • Bank Bazaar Personal Loan
      "Good service"
      0.5 4.0/5 "Great!"
      The follow up was very good from the bazaar team and there was an executive who gave me excellent service . The requirement has been fulfilled through the bank bazaar executive. The customer support service and the response was excellent with bank bazaar.
      Was this review helpful? 0
      , hosur
      Reviewed on May 21, 2018
    • ICICI Bank Personal Loan
      "Good service"
      0.5 4.0/5 "Great!"
      The personal loan process was good from the ICICI bank but the rate of interest and the charges were quite high and they haven't gave me any chance to negotiate. They took around 3 weeks time to disburse the loan amount. The rate of interest and the charges need to be reduced.
      Was this review helpful? 0
      , hosur
      Reviewed on May 21, 2018
    • HDFC Bank Personal Loan
      "Excellent"
      0.5 5.0/5 "Blown Away!"
      I have my personal loan wit HDFC bank which was taken 1 year back. The loan amount was 3 lakhs and the interest rate was 10.99% which is average . The tenure period was 36 months. The customer service and responses was really good. The loan was approve don time and I have not faced any inconvenience with the process,.
      Was this review helpful? 0
      , thane
      Reviewed on May 20, 2018
    • HDFC Bank Personal Loan
      "Good Service"
      0.5 5.0/5 "Blown Away!"
      I took a personal loan from the HDFC bank. The loan application was completely paperless. The loan amount was credited to my account quickly. Overall the whole application process was really fast and hassle free. It is so easy to apply for personal with HDFC
      Was this review helpful? 0
      , secunderabad
      Reviewed on May 20, 2018
    • Bank Bazaar Personal Loan
      "Excellent"
      0.5 4.5/5 "Excellent!"
      Bank bazaar is a one stop solution for all the financial products . The customer service and responses was really good. The website is very user friendly and easy to navigate . The web portals accuracy and speed is good so I would like to recommend to others.,
      Was this review helpful? 0
      , pune
      Reviewed on May 20, 2018
    • Citibank Personal Loan
      "Not satisfied"
      0.5 1.0/5 "Really Bad"
      I have approached CITI bank for my personal loan . Their interest rate was very high so I have canceled and taken with HDFC bank. I was looking for 8 lakhs and the interest rate was 15.85% which si very high . The customer service and responses was good.
      Was this review helpful? 0
      , pune
      Reviewed on May 20, 2018
    • HDB Financial Services Personal Loan
      "Satisfactory"
      0.5 5.0/5 "Blown Away!"
      I have taken my personal loan with HDFC bank 3 years back. The loan amount was 1,14,000 and the interest rate was 11-12% which is average . The customer service and responses was really good. The process was very good and they haves sanctioned the loan with the committed time .
      Was this review helpful? 0
      , aurangabad
      Reviewed on May 20, 2018
    • Bank Bazaar Personal Loan
      "Excellent"
      0.5 5.0/5 "Blown Away!"
      Bank bazaar is a good platform for all the financial products . The customer service and responses really good. The website has many good options on banks and interest rate . The web portal's accuracy and speed is good.My overall experience was good.
      Was this review helpful? 0
      , aurangabad
      Reviewed on May 20, 2018
    • Fullerton Personal Loan
      "Excellent"
      0.5 5.0/5 "Blown Away!"
      I have approached FULLERTON for my personal loan. There is no requirement for the loan as of now so i have canceled the loan process. The loan amount was 4 laksh and interest rate was 30% which is high .The customer service and responses was good.
      Was this review helpful? 0
      , aurangabad
      Reviewed on May 20, 2018
    • IndusInd Bank Personal Loan
      "Good"
      0.5 3.0/5 "Satisfactory"
      My personal loan was taken with INDUSIND BANK. They have rejected the application. They have collected all the documents. The customer service and responses was very good. I was looking for 3 lakhs and the interest rate .My overall experience was good.
      Was this review helpful? 0
      , bangalore
      Reviewed on May 20, 2018
    • ICICI Bank Personal Loan
      "Average"
      0.5 3.0/5 "Satisfactory"
      My personal loan was taken with ICICI bank few months back. The loan amount was 4 lakhs and the interest rate was 10.99%n which is satisfactory . The customer service and responses was very good,. The process was bit lengthy and they have take much time. They have provided door step service for collecting documents.
      Was this review helpful? 0
      , bangalore
      Reviewed on May 20, 2018
    • HDFC Bank Personal Loan
      "Very good"
      0.5 5.0/5 "Blown Away!"
      My personal loan was taken with HDFC bank few months back. The loan amount was 5 lakhs and the interest rate was 10.99% which is average . The tenure period was 5 years and the process easy very smooth. They have sanctioned the loan with the committed time.
      Was this review helpful? 0
      , bangalore
      Reviewed on May 20, 2018
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