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  • Catholic Syrian Bank Personal Loan Customer Care

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  • Catholic Syrian Bank is a top-notch bank in India that was started in the year 1920. The bank has been providing extensive banking services to several people in the country since so many decades. It has been offering first-class services to individuals across the whole country.

    The bank provides personal banking, NRI banking, corporate banking, SME banking, and agricultural banking services to people as per their specific needs. Under the personal banking segment, you can obtain accounts, loans, investments, and insurance. The bank extends a number of loans for definite purposes at affordable interest rates.

    You can apply for one personal loan product from Catholic Syrian Bank, which is known as ‘Consumer and Personal Loans to Employees of Reputed Organisation’. The bank has a reliable customer care facility for its personal loan product and other products too. When you have any queries regarding the Catholic Syrian Bank personal loan, you can get in touch with the bank’s customer care facility for quick support.

    Catholic Syrian Bank Personal Loan Customer Care

    Catholic Syrian Bank has a dependable customer care facility for all its personal loan borrowers and other customers. The bank broadly has a complaint redressal facility and a phone banking service. You can make use of any of these services to get answers for your queries or to obtain solutions for your difficulties associated with your personal loan.

    The customer care facility of the bank ensures that you do not have to visit a branch in order to lodge your complaint or ask a query. You can simply make a call to the bank on their toll-free number and get clarity on any product.

    Let us now take a look at the contact details for Catholic Syrian Bank Personal Loan Customer Care:

    Toll-free number 1800 266 9090
    Number for calling from abroad +91-422-6612300 (ISD charges will be applicable)
    Email address netbanking@csb.co.in

    Whether you have a query related to your personal loan application status or personal loan interest rates or personal loan repayment mode or personal loan EMIs, you can reach out to the bank through the above-mentioned means and then get full information.

    In case you have a complaint against the bank’s provision of services, you can call the bank on their toll-free number and express your concern. The bank has knowledgeable representatives who will listen to your concerns and offer fast solutions. You will be required to provide basic details about your Catholic Syrian Bank personal loan when you contact any customer representative. However, you need to make sure that you do not reveal any confidential information while providing details.

    Also, you need to make certain that you do not provide your loan details to an outsider as it can lead to financial scams or other fraudulent issues. Giving your bank details to outsiders may result in fraudulent activities through Internet banking or other means.

    Catholic Syrian Bank(CSB) Phone Banking Services

    The bank has exclusive phone banking services that work towards resolving your banking-related troubles proficiently. Whether you are sitting at home or at your office, you can just make a call to the bank and avail good customer care. If you are calling from anywhere in the country, you can call 1800 266 9090 and express your issues. If you are calling from any foreign nation, you will have to call +91-422-6612300.

    You can use these 2 numbers to make any request or an enquiry or to report a grievance related to your Catholic Syrian Bank personal loan or any other product. You can also ask queries associated with the bank’s internet banking and mobile banking services.

    The other services offered by the bank’s phone banking facility include account-related queries, fixed deposit queries, requests for cheque books, exchange rate queries, fund transfers with external parties, and foreign fund transfer transactions.

    Catholic Syrian Bank Complaints Redressal

    The bank aims to address grievances and complaints lodged by customers in a fast manner. In order to achieve this, the bank has a special complaint redressal plan. You can call the bank’s customer care number or visit any of the bank branches to get your complaint fixed. In case the complaint does not get fixed at this stage within a certain period, you can go to the next level by contacting the Zonal Nodal Officer. If this does not work, you can reach out to the principal nodal officer of the bank, and then the Level 4 Banking Ombudsman.

    Consumer and Personal Loans to Employees of Reputed Organisation

    This loan category offered by Catholic Syrian Bank is offered to an individual for the purpose of meeting his or her personal requirements. This is the sole personal loan product offered by the bank.

    Features and Benefits of Catholic Syrian Bank Personal Loan

    • This loan is given to an employee of any recognised organisation and the employee should have completed at least 3 years of service in this organisation.
    • The tenure of this loan is 60 months. The borrower will need to repay via 60 equated monthly installments (EMIs).
    • This personal loan can be repaid through EMIs, however, the overall deductions comprising the proposed EMI should not go above 50% of the applicant’s gross salary.
    • As a guarantee, the bank requires the applicant to make arrangements for the personal guarantee of one confirmed employee.
    • The quantum of this personal loan will be 10 times of the applicant’s gross monthly salary, which will be subject to an upper ceiling. This ceiling will be set by the bank on a regular basis.
    • You can make use of the bank’s internet banking facility for your personal loan.

    Documents Required for Catholic Syrian Bank Personal Loan

    While applying for the Consumer and Personal Loans to Employees of Reputed Organisation of Catholic Syrian Bank, you will need to submit the following documents:

    • Proof of identity
    • Proof of address
    • Most recent salary slip or certificate of the employee
    • Undertaking from the authority that disburses the applicant’s salary
    • Most recently updated operating bank statement for the latest 6 months
    • Proof for showing number of years completed with the company

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