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My home loan got transfer from HDFC Limited to Bajaj finance, because the customer service should be continued even after disbursed the loan. The service was good before the loan disbursement then there is no communication, they didn't retrieve the customer to make me happy. Its about relationship not about the loan approval. More than five years I part of HDFC there is no information regarding the interest, top up and other offer there is no communication . I would suggest please communicate with the customer in regular interval, at least once in a quarter, the customer support should call before customer come up with the issue.
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