PSK- Passport Seva Kendra

Token Number for Passport Application at PSK

With your passport application appointment in hand, you can visit the Passport Seva Kendra (PSK) to complete the rest of the passport application procedure. The PSK is where your passport application gets processed , verified and finally cleared for issue.

  1. Report to the PSK ahead of time. Carry the ARN receipt and all required documents.
  2. Your documents will be screened.
  3. You will be called into the PSK in batches and will have to pass through security check.
  4. Once inside, if all is in order, you will be issued a token number. You will have to wait in the waiting area where token numbers are displayed. Applicants are called in sequential order based on the token number.
  5. Once your number is displayed, proceed inside.
  6. Inside the passport center (PSK) you will find different color coded counters includes Counter A, Counter B, Counter C

Counter Sections at PSK

1. Counter A / Section A

  • Once you enter, enter the booth according to the monitor displaying your token number.
  • Your documents will be reviewed. Unnecessary documents will be returned. Necessary documents will be scanned and uploaded on the Passport Seva (PSP) Portal .
  • You will then be given a print-out of your uploaded personal information which you will have to review and sign. This verified information is also scanned and uploaded on the portal.
Acknowledgement letter of passport application at PSK

2. Counter B / Section B

Document verification by Verification Officer

  • As with counter ‘A’, you will have to look out for your token number on the monitor.
  • At this counter, your original documents will be verified once again.

3. Counter C / Section C

Passport issuance approval by Granting Officer

  • This is where approval for the passport is granted or denied.
  • ‘Granted’ status indicates that the passport has been approved.
  • Police verification status is determined here i.e. passport to be granted based on No Police Verification or After Police Verification

4. Exit Counter - Acknowledgement Letter

  • This is given to you at the exit counter. Ensure this letter is kept safely as it will contain details which you can use to track your application status.
  • It will indicate whether your passport application has been approved or not.
  • It will indicate the mode for police verification like Pre Police Verification, Post Police Verification & No Police Verification

From the PSK, the application process moves to the Passport Office (PO) where all the back-end processing will take place. The PO will communicate with the State Police for Police Verification (PV). The PO will also take care of issuing, printing, laminating and dispatching approved passports.

Issuing, Printing and Dispatch of Passport

After your application has been successfully processed, issuing then printing and dispatching your passport is initiated. So how long would it take for the passport to be dispatched. It depends largely on the type of Police Verification (PV) required if it involoves Pre PV, Post PV, No PV, Complex applications & Other cases.

Passports are dispatched via India Post through Speed Post which you can track on the India Post website. It is sent to the applicant’s current address. You, as an applicant, should preferably be the one receiving the passport from the postman.

News About Passport Applications

  • Passport Seva Kendras stops services in parts of Kerala

    Due to the higher number of cases of COVID – 19 in the state of Kerala, the Passport Seva Kendras in several districts in Kerala have shut their passport services. To maintain the high alert against the virus and with Kerala having a higher number of cases comparatively than other states, the government has been taking extra precautions to ensure the safety of the citizens.

    The Passport Seva Kendras in Payyannur, Vatakara, Kannur, Malappuram and Kozhikode will not be accepting new applications for passports until 31 March 2020. All these Seva Kendras fall under the Regional Passport Office in Kozhikode along with the Post Office Seva Kendra in Kasargod who will also not be accepting new applications.

    All the people who have already applied for the passport will have multiple options for rescheduling available which include online and offline options. The application fee which has been paid will be valid for a year. According to the press release, for any kind of clarification, applicants can call 0495-2768869, 2767789 or 2769139.

    23 March 2020

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